Period
to 24 February 2020

The table below provides summary statistics for contract job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 24 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > South East
6 months to
24 Feb 2020
Same period 2019 Same period 2018
Rank 125 201 225
Rank change year-on-year +76 +24 +10
Contract jobs citing ServiceNow 184 192 161
As % of all contract IT jobs advertised in the South East 1.73% 1.22% 0.97%
As % of the Vendors category 3.49% 2.62% 2.07%
Number of daily rates quoted 101 113 115
South East median daily rate £400 £450 £438
Median daily rate % change year-on-year -11.11% +2.86% +25.00%
10th Percentile £155 £170 £235
90th Percentile £556 £638 £538
England median daily rate £425 £500 £488
% change year-on-year -15.00% +2.56% +8.33%
Number of hourly rates quoted 3 12 7
South East median hourly rate £12.98 £13.00 £13.00
Median hourly rate % change year-on-year -0.15% - -81.53%
England median hourly rate £21.34 £17.50 £17.50
% change year-on-year +21.94% - +9.38%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Contract vacancies with a requirement for knowledge or experience of vendor products and services 5,267 7,323 7,784
As % of all contract IT jobs advertised in the South East 49.41% 46.47% 46.78%
Number of daily rates quoted 2,995 4,230 4,527
South East median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +6.25%
10th Percentile £215 £250 £238
90th Percentile £600 £600 £575
England median daily rate £450 £450 £450
Number of hourly rates quoted 279 309 296
South East median hourly rate £17.00 £16.50 £17.00
Median hourly rate % change year-on-year +3.03% -2.94% +10.71%
10th Percentile £11.48 £10.23 £10.40
90th Percentile £47.98 £50.05 £43.23
England median hourly rate £19.00 £17.50 £17.50
% change year-on-year +8.57% - -

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the South East.

Contractor daily rate trend for ServiceNow in the South East

ServiceNow
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ServiceNow in the South East over the 6 months to 24 February 2020.

Contractor daily rate histogram for ServiceNow in the South East

ServiceNow
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the South East.

Contractor hourly rate trend for ServiceNow in the South East

ServiceNow
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ServiceNow in the South East over the 6 months to 24 February 2020.

Contractor hourly rate histogram for ServiceNow in the South East

ServiceNow
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 24 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +67 96 £400 +10.34% 10
Berkshire +73 79 £400 +220.00% 7
Hampshire -9 30 £525 +3.70% 11
Surrey +52 26 £396 +4.62% 8
West Sussex +42 19 £160 -55.24%
Buckinghamshire +12 16 £463 +2.78% 1
Sussex - 6 - -
East Sussex +19 4 £250 -
Kent - 2 £500 -
Oxfordshire +20 1 £400 +128.57% 2
ServiceNow
England

For the 6 months to 24 February 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ServiceNow.

1 58 (31.52%) Windows
2 57 (30.98%) ITIL
3 53 (28.80%) Remedy
4 49 (26.63%) Security Cleared
5 43 (23.37%) REST
6 42 (22.83%) Problem-Solving
6 42 (22.83%) Remedy ITSM
7 41 (22.28%) Microsoft
8 40 (21.74%) BMC
8 40 (21.74%) SC Cleared
9 39 (21.20%) SOAP
10 37 (20.11%) Web Services
10 37 (20.11%) JavaScript
10 37 (20.11%) IBM
11 35 (19.02%) Netcool
12 34 (18.48%) Analytical Skills
13 33 (17.93%) Active Directory
13 33 (17.93%) Perl
13 33 (17.93%) Agile Software Development
14 32 (17.39%) Cramer
14 32 (17.39%) Siebel
14 32 (17.39%) SNMP
14 32 (17.39%) Netcool/OMNIbus
14 32 (17.39%) Shell Script
14 32 (17.39%) Amdocs OSS
14 32 (17.39%) xMatters
15 31 (16.85%) Finance
16 30 (16.30%) Linux
17 29 (15.76%) ITSM
18 28 (15.22%) Python

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.98%) Confluence
2 7 (3.80%) MS Exchange
3 6 (3.26%) IIS
4 4 (2.17%) SharePoint
5 2 (1.09%) Apache
5 2 (1.09%) FileNet
5 2 (1.09%) nginx
5 2 (1.09%) WebSphere
6 1 (0.54%) CMS
6 1 (0.54%) Skype for Business
Applications
1 18 (9.78%) Microsoft Office
2 5 (2.72%) Microsoft Excel
3 3 (1.63%) MS Visio
4 1 (0.54%) Microsoft PowerPoint
4 1 (0.54%) Microsoft Project
Business Applications
1 42 (22.83%) Remedy ITSM
2 4 (2.17%) SAP GRC
3 3 (1.63%) assyst
3 3 (1.63%) Dynamics CRM
3 3 (1.63%) Dynamics GP
3 3 (1.63%) SAP Oil and Gas
4 2 (1.09%) Oracle EBS
Cloud Services
1 21 (11.41%) Office 365
2 18 (9.78%) Azure
3 12 (6.52%) AWS
4 11 (5.98%) GitHub
5 7 (3.80%) Cloud Computing
6 5 (2.72%) Power Platform
7 3 (1.63%) Dynamics 365
8 2 (1.09%) G Suite
8 2 (1.09%) PaaS
9 1 (0.54%) Azure Active Directory
9 1 (0.54%) Azure Functions
9 1 (0.54%) IaaS
9 1 (0.54%) Serverless
Communications & Networking
1 32 (17.39%) SNMP
2 12 (6.52%) DHCP
3 10 (5.43%) DNS
4 8 (4.35%) Wireless
5 6 (3.26%) Firewall
5 6 (3.26%) VoIP
5 6 (3.26%) VPN
5 6 (3.26%) WAN
6 5 (2.72%) Internet
7 3 (1.63%) TCP/IP
8 2 (1.09%) Cisco IOS
8 2 (1.09%) DMZ
8 2 (1.09%) Ethernet
8 2 (1.09%) HTTP
8 2 (1.09%) HTTPS
8 2 (1.09%) Skype
8 2 (1.09%) SMTP
8 2 (1.09%) SSH
8 2 (1.09%) VLAN
9 1 (0.54%) Remote Desktop
Database & Business Intelligence
1 10 (5.43%) SQL Server
2 9 (4.89%) MariaDB
2 9 (4.89%) PostgreSQL
3 7 (3.80%) SQL Server Reporting Services
4 6 (3.26%) Amazon RDS
4 6 (3.26%) SQL Server Integration Services
5 5 (2.72%) Data Warehouse
5 5 (2.72%) Power BI
6 4 (2.17%) Microsoft Analysis Services
6 4 (2.17%) SQL Server Analysis Services
7 3 (1.63%) SQL Server 2008
7 3 (1.63%) SQL Server 2012
7 3 (1.63%) SQL Server 2016
8 2 (1.09%) SQL Server 2005
8 2 (1.09%) SQL Server 2017
9 1 (0.54%) Azure SQL Database
9 1 (0.54%) Big Data
9 1 (0.54%) Redis
9 1 (0.54%) Relational Database
Development Applications
1 17 (9.24%) JIRA
2 13 (7.07%) Jenkins
3 9 (4.89%) GitLab
4 6 (3.26%) Selenium
5 2 (1.09%) Artifactory
6 1 (0.54%) Rational DOORS
General
1 31 (16.85%) Finance
2 11 (5.98%) Telecoms
3 4 (2.17%) Advertising
4 3 (1.63%) Banking
4 3 (1.63%) Public Sector
5 2 (1.09%) Corporate Banking
6 1 (0.54%) Financial Institution
6 1 (0.54%) Marketing
6 1 (0.54%) Pharmaceutical
6 1 (0.54%) Retail
Job Titles
1 42 (22.83%) Architect
2 35 (19.02%) Designer
3 32 (17.39%) Analyst
4 30 (16.30%) Developer
5 26 (14.13%) Solutions Designer
6 20 (10.87%) Solutions Architect
7 19 (10.33%) Service Analyst
8 16 (8.70%) Service Desk Analyst
8 16 (8.70%) ServiceNow Developer
9 15 (8.15%) Support Engineer
10 12 (6.52%) DevOps Engineer
11 11 (5.98%) Business Analyst
12 9 (4.89%) Desktop Support
12 9 (4.89%) Security Analyst
13 7 (3.80%) 1st Line Support
13 7 (3.80%) 2nd Line Engineer
13 7 (3.80%) Desktop Engineer
14 6 (3.26%) Operations Engineer
14 6 (3.26%) Senior DevOps
14 6 (3.26%) Senior DevOps Engineer
Libraries, Frameworks & Software Standards
1 43 (23.37%) REST
2 39 (21.20%) SOAP
3 37 (20.11%) Web Services
4 14 (7.61%) HTML
5 11 (5.98%) XML
6 6 (3.26%) Ajax
7 4 (2.17%) AngularJS
8 3 (1.63%) .NET
8 3 (1.63%) ASP.NET
8 3 (1.63%) LDAP
9 2 (1.09%) CSS
10 1 (0.54%) Apache Cordova
10 1 (0.54%) Flutter
10 1 (0.54%) JSON
10 1 (0.54%) Kafka
10 1 (0.54%) Node.js
10 1 (0.54%) SailPoint
10 1 (0.54%) SAPUI5
10 1 (0.54%) Twitter Bootstrap
Miscellaneous
1 34 (18.48%) Analytical Skills
2 13 (7.07%) Self-Motivation
3 10 (5.43%) Data Centre
4 7 (3.80%) CMDB
5 4 (2.17%) Blackberry
6 2 (1.09%) Clustering
6 2 (1.09%) Distributed Denial-of-Service
6 2 (1.09%) Management Information System
6 2 (1.09%) Mobile App
6 2 (1.09%) Public Cloud
6 2 (1.09%) Video Conferencing
6 2 (1.09%) Virtual Team
7 1 (0.54%) Enterprise Software
7 1 (0.54%) Greenfield Project
7 1 (0.54%) Internet of Things
7 1 (0.54%) iPhone
7 1 (0.54%) Linux Command Line
7 1 (0.54%) Private Cloud
7 1 (0.54%) Smart City
7 1 (0.54%) Smart Meter
Operating Systems
1 58 (31.52%) Windows
2 30 (16.30%) Linux
3 17 (9.24%) Windows 10
4 10 (5.43%) Windows Server 2008
5 7 (3.80%) Windows 7
5 7 (3.80%) Windows Server
6 6 (3.26%) Android
6 6 (3.26%) Unix
7 5 (2.72%) CentOS
7 5 (2.72%) Windows Server 2003
8 3 (1.63%) CoreOS
8 3 (1.63%) Mac OS
8 3 (1.63%) Red Hat Enterprise Linux
8 3 (1.63%) Windows Server 2012
9 1 (0.54%) Apple iOS
Processes & Methodologies
1 57 (30.98%) ITIL
2 42 (22.83%) Problem-Solving
3 33 (17.93%) Agile Software Development
4 29 (15.76%) ITSM
5 27 (14.67%) Network Management
6 22 (11.96%) Service Management
7 21 (11.41%) Integration Testing
7 21 (11.41%) Smoke Testing
7 21 (11.41%) Unit Testing
7 21 (11.41%) Web Development
8 17 (9.24%) DevOps
9 16 (8.70%) Scrum
10 15 (8.15%) Configuration Management
11 14 (7.61%) Information Security
12 13 (7.07%) Test Automation
13 12 (6.52%) Cybersecurity
13 12 (6.52%) Security Operations
14 10 (5.43%) Continuous Delivery
14 10 (5.43%) Continuous Integration
14 10 (5.43%) Kanban
Programming Languages
1 37 (20.11%) JavaScript
2 33 (17.93%) Perl
3 32 (17.39%) Shell Script
4 28 (15.22%) Python
5 23 (12.50%) Java
5 23 (12.50%) PHP
6 13 (7.07%) PowerShell
7 11 (5.98%) SQL
8 8 (4.35%) Bash Shell
9 4 (2.17%) Ruby
10 3 (1.63%) C
10 3 (1.63%) C#
10 3 (1.63%) VB.NET
11 1 (0.54%) Apple Swift
11 1 (0.54%) Dart
11 1 (0.54%) Objective-C
Qualifications
1 49 (26.63%) Security Cleared
2 40 (21.74%) SC Cleared
3 9 (4.89%) CCNA
3 9 (4.89%) Cisco Certification
3 9 (4.89%) Degree
3 9 (4.89%) Microsoft Certification
4 6 (3.26%) CCNP
4 6 (3.26%) DV Cleared
4 6 (3.26%) MCP
5 3 (1.63%) MCSA
5 3 (1.63%) RHCSA
6 2 (1.09%) A+ Certification
6 2 (1.09%) CompTIA Security+
6 2 (1.09%) GCFA
6 2 (1.09%) GCIA
6 2 (1.09%) GCIH
6 2 (1.09%) ITIL Certification
6 2 (1.09%) Network+ Certification
6 2 (1.09%) OSCP
6 2 (1.09%) SSCP
Quality Assurance & Compliance
1 13 (7.07%) SLA
2 4 (2.17%) GDPR
2 4 (2.17%) PCI DSS
2 4 (2.17%) Sarbanes-Oxley
3 2 (1.09%) Data Quality
3 2 (1.09%) NIST
System Software
1 33 (17.93%) Active Directory
2 10 (5.43%) Docker
3 6 (3.26%) VMware Infrastructure
4 4 (2.17%) Hyper-V
5 3 (1.63%) VMware Workstation
6 2 (1.09%) Firmware
6 2 (1.09%) Microsoft App-V
7 1 (0.54%) NFS
Systems Management
1 35 (19.02%) Netcool
2 32 (17.39%) Amdocs OSS
2 32 (17.39%) Netcool/OMNIbus
3 14 (7.61%) SCCM
4 12 (6.52%) Ansible
5 10 (5.43%) Kubernetes
5 10 (5.43%) Puppet
6 5 (2.72%) Microsoft Intune
7 4 (2.17%) RSA Archer
7 4 (2.17%) SCOM
7 4 (2.17%) Tivoli
8 3 (1.63%) HP NNM
8 3 (1.63%) HP SiteScope
8 3 (1.63%) HP UCMDB
8 3 (1.63%) Nagios
9 2 (1.09%) HAProxy
9 2 (1.09%) HP Operations Orchestration
9 2 (1.09%) Jamf Pro
9 2 (1.09%) Opscode Chef
9 2 (1.09%) SCOrch
Vendors
1 53 (28.80%) Remedy
2 41 (22.28%) Microsoft
3 40 (21.74%) BMC
4 37 (20.11%) IBM
5 32 (17.39%) Cramer
5 32 (17.39%) Siebel
5 32 (17.39%) xMatters
6 18 (9.78%) Cisco
7 13 (7.07%) Huawei
7 13 (7.07%) Nokia
8 11 (5.98%) SAP
9 9 (4.89%) Atlassian
9 9 (4.89%) Citrix
9 9 (4.89%) Oracle
10 8 (4.35%) Palo Alto
11 7 (3.80%) HP
11 7 (3.80%) VMware
12 6 (3.26%) Blue Coat
12 6 (3.26%) CheckPoint
12 6 (3.26%) McAfee