Period
to 20 November 2017

The table below provides summary statistics for contract job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > South East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 228 228 299
Rank change year-on-year 0 +71 +19
Contract jobs citing ServiceNow 147 153 99
As % of all contract IT jobs advertised in the South East 0.88% 0.93% 0.51%
As % of the Vendors category 1.83% 1.92% 1.07%
Number of daily rates quoted 99 102 56
South East median daily rate £438 £400 £420
Median daily rate % change year-on-year +9.38% -4.76% +27.27%
10th Percentile £270 £113 £263
90th Percentile £588 £550 £544
England median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +30.14%
Number of hourly rates quoted 5 12 5
South East median hourly rate £13.50 £59.31 £19.00
Median hourly rate % change year-on-year -77.24% +212.16% +40.74%
10th Percentile £11.75 £48.50 £18.00
90th Percentile £16.20 £59.31 £20.00
England median hourly rate £15.75 £36.75 £19.50
% change year-on-year -57.14% +88.46% +44.44%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South East.

All Vendors
South East
Contract vacancies with a requirement for knowledge or experience of vendor products and services 8037 7971 9224
As % of all contract IT jobs advertised in the South East 48.07% 48.32% 47.56%
Number of daily rates quoted 4622 4590 5154
South East median daily rate £418 £400 £388
Median daily rate % change year-on-year +4.44% +3.23% +6.16%
10th Percentile £240 £225 £225
90th Percentile £575 £556 £533
England median daily rate £445 £425 £400
% change year-on-year +4.71% +6.25% -
Number of hourly rates quoted 338 396 435
South East median hourly rate £17.00 £16.13 £18.50
Median hourly rate % change year-on-year +5.43% -12.84% +19.35%
10th Percentile £10.00 £9.25 £10.00
90th Percentile £43.75 £48.00 £44.50
England median hourly rate £17.25 £17.00 £17.50
% change year-on-year +1.47% -2.86% +6.06%

ServiceNow
Job Vacancy Trend in the South East

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the South East.

Contractor daily rate trend for ServiceNow in the South East

ServiceNow
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ServiceNow in the South East over the 6 months to 20 November 2017.

Contractor daily rate histogram for ServiceNow in the South East

ServiceNow
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the South East.

Contractor hourly rate trend for ServiceNow in the South East

ServiceNow
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +11 66 £450 +28.57% 2
Hampshire +26 46 £475 +71.17% 2
Berkshire +7 44 £475 +35.71% 1
Surrey -11 24 £364 -7.26% 5
Buckinghamshire -11 20 £450 +46.34% 1
Middlesex -12 4 £394 -24.86%
Kent -24 3 £381 +4.45%
Oxfordshire +2 2 £475 -5.00%
Home Counties - 2 £325 -
ServiceNow
England

For the 6 months to 20 November 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ServiceNow.

1 56 (38.10%) ITIL
2 50 (34.01%) Service Management
3 47 (31.97%) Windows
4 42 (28.57%) ITSM
5 38 (25.85%) Active Directory
6 30 (20.41%) CMDB
7 27 (18.37%) Agile Software Development
8 23 (15.65%) Microsoft
8 23 (15.65%) HTML
8 23 (15.65%) JavaScript
8 23 (15.65%) ITIL V3
9 22 (14.97%) Security Cleared
10 21 (14.29%) Microsoft Office
10 21 (14.29%) Configuration Management
11 20 (13.61%) Telecoms
11 20 (13.61%) DevOps
12 18 (12.24%) SC Cleared
13 17 (11.56%) Linux
13 17 (11.56%) Analytical Skills
14 16 (10.88%) AngularJS
14 16 (10.88%) SQL
14 16 (10.88%) HP
15 15 (10.20%) Change Management
15 15 (10.20%) Windows 7
15 15 (10.20%) REST
16 14 (9.52%) Windows 10
16 14 (9.52%) Finance
16 14 (9.52%) SQL Server
16 14 (9.52%) Web Services
16 14 (9.52%) PowerShell

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (8.16%) Skype for Business
2 11 (7.48%) IIS
3 6 (4.08%) Apache
3 6 (4.08%) BizTalk Server
3 6 (4.08%) Confluence
3 6 (4.08%) nginx
4 4 (2.72%) MS Exchange
4 4 (2.72%) SharePoint
5 3 (2.04%) Exchange Server 2010
5 3 (2.04%) Exchange Server 2013
6 2 (1.36%) JBoss
6 2 (1.36%) OpenStack
7 1 (0.68%) Apache Spark
7 1 (0.68%) Blackberry Enterprise Server
7 1 (0.68%) Elasticsearch
7 1 (0.68%) IBM Domino
7 1 (0.68%) Office Communications Server
7 1 (0.68%) Quickr
Applications
1 21 (14.29%) Microsoft Office
2 1 (0.68%) Microsoft Excel
2 1 (0.68%) Microsoft Project
Business Applications
1 9 (6.12%) Remedy ITSM
2 4 (2.72%) Dynamics GP
3 3 (2.04%) Dynamics CRM
4 1 (0.68%) assyst
Cloud Services
1 13 (8.84%) Microsoft Azure
2 10 (6.80%) Amazon AWS
3 9 (6.12%) IaaS
4 8 (5.44%) SaaS
5 7 (4.76%) Office 365
6 4 (2.72%) Cloud Computing
6 4 (2.72%) GitHub
6 4 (2.72%) PaaS
6 4 (2.72%) Slack
6 4 (2.72%) Trello
7 2 (1.36%) AWS CloudFormation
7 2 (1.36%) OpenShift
8 1 (0.68%) Amazon EC2
8 1 (0.68%) AWS Lambda
8 1 (0.68%) Mimecast
8 1 (0.68%) Serverless
Communications & Networking
1 11 (7.48%) Skype
2 9 (6.12%) LDAP
3 6 (4.08%) LAN
3 6 (4.08%) WAN
4 5 (3.40%) Firewall
4 5 (3.40%) VPN
5 4 (2.72%) TCP/IP
6 3 (2.04%) BIG-IP
7 2 (1.36%) DHCP
7 2 (1.36%) DMZ
7 2 (1.36%) HTTP
7 2 (1.36%) LTE
7 2 (1.36%) SSL
7 2 (1.36%) VoIP
8 1 (0.68%) 3G
8 1 (0.68%) ADSL
8 1 (0.68%) Ethernet
8 1 (0.68%) Internet
8 1 (0.68%) PSTN
8 1 (0.68%) SNMP
Database & Business Intelligence
1 14 (9.52%) SQL Server
2 5 (3.40%) Power BI
2 5 (3.40%) Spotfire
3 4 (2.72%) SQL Server 2008
4 1 (0.68%) Hadoop
4 1 (0.68%) MS Access
4 1 (0.68%) SQL Server 2005
Development Applications
1 5 (3.40%) Git (software)
1 5 (3.40%) Team Foundation Server
2 3 (2.04%) Ant
2 3 (2.04%) Gradle
2 3 (2.04%) Maven
2 3 (2.04%) MSBuild
2 3 (2.04%) Visual Studio
2 3 (2.04%) Visual Studio Team System
3 2 (1.36%) Artifactory
3 2 (1.36%) Jenkins
3 2 (1.36%) JIRA
4 1 (0.68%) JMeter
4 1 (0.68%) LoadRunner
4 1 (0.68%) Rational DOORS
4 1 (0.68%) Selenium
4 1 (0.68%) SQL Server Management Studio (SSMS)
General
1 20 (13.61%) Telecoms
2 14 (9.52%) Finance
3 6 (4.08%) Billing
4 5 (3.40%) Manufacturing
5 4 (2.72%) Retail
6 2 (1.36%) Aerospace
Job Titles
1 26 (17.69%) Analyst
2 24 (16.33%) Consultant
2 24 (16.33%) Developer
3 19 (12.93%) ServiceNow Developer
4 15 (10.20%) Architect
5 14 (9.52%) ServiceNow Consultant
6 11 (7.48%) Service Analyst
7 9 (6.12%) 1st Line Support
7 9 (6.12%) IT Analyst
7 9 (6.12%) Service Desk Analyst
7 9 (6.12%) Support Engineer
8 6 (4.08%) Integration Engineer
8 6 (4.08%) Service Desk Support
8 6 (4.08%) Service Desk Support Analyst
8 6 (4.08%) Software Integration Engineer
8 6 (4.08%) Support Analyst
9 5 (3.40%) 1st Line Support Analyst
9 5 (3.40%) 2nd Line Support
9 5 (3.40%) Solutions Architect
9 5 (3.40%) Support Specialist
Libraries, Frameworks & Software Standards
1 23 (15.65%) HTML
2 16 (10.88%) AngularJS
3 15 (10.20%) REST
4 14 (9.52%) Web Services
5 12 (8.16%) CSS
6 11 (7.48%) SOAP
7 10 (6.80%) .NET
7 10 (6.80%) XML
8 8 (5.44%) Ajax
8 8 (5.44%) Twitter Bootstrap
9 7 (4.76%) jQuery
9 7 (4.76%) JSON
10 6 (4.08%) XHTML
10 6 (4.08%) XML Schema
10 6 (4.08%) XSL
11 4 (2.72%) Node.js
12 3 (2.04%) .NET Framework
12 3 (2.04%) SAML
13 1 (0.68%) SailPoint
13 1 (0.68%) YAML
Miscellaneous
1 30 (20.41%) CMDB
2 17 (11.56%) Analytical Skills
3 9 (6.12%) User Experience
4 7 (4.76%) Enterprise Software
5 3 (2.04%) Blackberry
5 3 (2.04%) Management Information System
6 2 (1.36%) Clustering
6 2 (1.36%) Replication
7 1 (0.68%) Client/Server
7 1 (0.68%) Data Centre
7 1 (0.68%) Greenfield Project
7 1 (0.68%) Linux Command Line
7 1 (0.68%) STB
Operating Systems
1 47 (31.97%) Windows
2 17 (11.56%) Linux
3 15 (10.20%) Windows 7
4 14 (9.52%) Windows 10
5 10 (6.80%) Windows Server
5 10 (6.80%) Windows Server 2008
6 9 (6.12%) Windows Server 2012
7 8 (5.44%) Red Hat Enterprise Linux
8 6 (4.08%) Unix
9 5 (3.40%) Windows Server 2003
10 2 (1.36%) Android
10 2 (1.36%) Solaris
10 2 (1.36%) Windows Phone
11 1 (0.68%) Windows NT
11 1 (0.68%) Windows XP
Processes & Methodologies
1 56 (38.10%) ITIL
2 50 (34.01%) Service Management
3 42 (28.57%) ITSM
4 27 (18.37%) Agile Software Development
5 23 (15.65%) ITIL V3
6 21 (14.29%) Configuration Management
7 20 (13.61%) DevOps
8 15 (10.20%) Change Management
9 14 (9.52%) Scrum
10 13 (8.84%) SDLC
11 12 (8.16%) Analytics
11 12 (8.16%) Incident Management
12 8 (5.44%) Continuous Improvement
12 8 (5.44%) Migration
12 8 (5.44%) Workflow
13 7 (4.76%) Enterprise Architecture
13 7 (4.76%) Operations Management
13 7 (4.76%) Problem Management
13 7 (4.76%) Virtual Environments
14 6 (4.08%) Kanban
Programming Languages
1 23 (15.65%) JavaScript
2 16 (10.88%) SQL
3 14 (9.52%) PowerShell
4 10 (6.80%) Python
5 8 (5.44%) Bash Shell
6 7 (4.76%) Java
6 7 (4.76%) Ruby
7 6 (4.08%) C#
7 6 (4.08%) PHP
7 6 (4.08%) VB.NET
8 3 (2.04%) Perl
8 3 (2.04%) T-SQL
9 2 (1.36%) VBScript
10 1 (0.68%) C
10 1 (0.68%) R
10 1 (0.68%) VBA
Qualifications
1 22 (14.97%) Security Cleared
2 18 (12.24%) SC Cleared
3 8 (5.44%) ITIL Certification
4 6 (4.08%) Microsoft Certification
5 4 (2.72%) DV Cleared
5 4 (2.72%) MCSE
6 3 (2.04%) AWS Certification
6 3 (2.04%) Degree
6 3 (2.04%) MCP
7 2 (1.36%) MCSA
Quality Assurance & Compliance
1 12 (8.16%) SLA
2 2 (1.36%) Data Quality
2 2 (1.36%) PMO
2 2 (1.36%) QA
System Software
1 38 (25.85%) Active Directory
2 9 (6.12%) VMware Infrastructure
3 7 (4.76%) Hyper-V
3 7 (4.76%) VMware Workstation
4 6 (4.08%) Docker
5 2 (1.36%) Gluster
6 1 (0.68%) VMware ESXi
6 1 (0.68%) vSphere
Systems Management
1 6 (4.08%) HAProxy
1 6 (4.08%) SCCM
2 5 (3.40%) Opscode Chef
3 4 (2.72%) Ansible
3 4 (2.72%) HP Quality Center
3 4 (2.72%) Puppet
3 4 (2.72%) Rancher
4 3 (2.04%) Symantec Enterprise Vault
5 2 (1.36%) Kubernetes
5 2 (1.36%) Netcool
6 1 (0.68%) HP SIM
6 1 (0.68%) McAfee ePO
6 1 (0.68%) PowerCLI
6 1 (0.68%) vCenter Server
Vendors
1 23 (15.65%) Microsoft
2 16 (10.88%) HP
3 12 (8.16%) Oracle
4 11 (7.48%) Citrix
4 11 (7.48%) Remedy
5 9 (6.12%) VMware
6 7 (4.76%) BMC
7 6 (4.08%) AppDynamics
7 6 (4.08%) Red Hat
8 5 (3.40%) Tableau
9 3 (2.04%) Apple
9 3 (2.04%) Dell
9 3 (2.04%) F5
9 3 (2.04%) IBM
9 3 (2.04%) Splunk
9 3 (2.04%) Symantec
10 2 (1.36%) CA
10 2 (1.36%) Cisco
10 2 (1.36%) NetApp
10 2 (1.36%) TOWER Software