The table below provides summary statistics for contract job vacancies advertised in the South East with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England / South East
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 168 242 243
Rank change year-on-year +74 +1  
Contract jobs citing ServiceNow 80 24 25
As % of all contract IT jobs advertised in the South East 1.02% 0.26% 0.25%
As % of the Vendors category 2.08% 0.53% 0.56%
Number of daily rates quoted 34 14 16
Median daily rate £423 £405 £313
Median daily rate % change year-on-year +4.32% +29.60%  
90% offered a daily rate of more than £122 £193 £180
10% offered a daily rate of more than £568 £568 £400
UK excluding London median daily rate £410 £450 £325
% change year-on-year -8.88% +38.46%  
Number of hourly rates quoted 6 1 0
Median hourly rate £70.39 £45.00 -
Median hourly rate % change year-on-year +56.42% -  
UK excluding London median hourly rate £67.89 £17.00 £38.50
% change year-on-year +299.35% -55.84%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies advertised in the South East.

Contract Vendor Product & Service Skills
South East
Contract job vacancies with a requirement for skills associated with vendor products and/or services 3840 4566 4489
As % of all contract IT job vacancies advertised in the South East 48.81% 48.87% 45.65%
Number of daily rates quoted 2116 2731 2345
Median daily rate £413 £390 £375
Median daily rate % change year-on-year +5.76% +4.00%  
90% offered a daily rate of more than £270 £242 £233
10% offered a daily rate of more than £525 £530 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 196 205 236
Median hourly rate £15.50 £28.38 £18.50
Median hourly rate % change year-on-year -45.37% +53.37%  
90% offered a hourly rate of more than £11.25 £12.32 £11.75
10% offered a hourly rate of more than £46.00 £55.00 £42.00
UK excluding London median hourly rate £16.25 £19.00 £17.00
% change year-on-year -14.47% +11.76%  

ServiceNow
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in the South East

ServiceNow
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the South East.

Contractor daily rate trend for ServiceNow in the South East

ServiceNow
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ServiceNow in the South East over the 3 months to 29 March 2017.

Contractor daily rate histogram for ServiceNow in the South East

ServiceNow
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the South East.

Contractor hourly rate trend for ServiceNow in the South East

ServiceNow
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ServiceNow in the South East over the 3 months to 29 March 2017.

Contractor hourly rate histogram for ServiceNow in the South East

ServiceNow
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South East region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +35 22 £190 -53.93% 2
Surrey +21 21 £484 -
Hampshire +29 17 £298 -
Buckinghamshire -1 8 £525 - 1
Middlesex +7 5 £420 -
West Sussex - 3 £170 -
Oxfordshire -6 2 £463 +15.98%
Kent - 1 £145 -
ServiceNow
England

For the 6 months to 29 March 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ServiceNow.

1 58 (45.31%) ITIL
2 49 (38.28%) Service Management
3 42 (32.81%) Agile Software Development
4 36 (28.13%) Windows
5 23 (17.97%) Microsoft
6 21 (16.41%) Remedy
7 20 (15.63%) ITSM
7 20 (15.63%) Web Services
8 19 (14.84%) HTML
8 19 (14.84%) JavaScript
8 19 (14.84%) Active Directory
9 18 (14.06%) SharePoint
9 18 (14.06%) Analytical Skills
10 16 (12.50%) Windows 10
10 16 (12.50%) SQL
10 16 (12.50%) SaaS
11 15 (11.72%) Windows 7
11 15 (11.72%) Scrum
11 15 (11.72%) MS Excel
11 15 (11.72%) HP
12 14 (10.94%) SDLC
13 13 (10.16%) Twitter Bootstrap
13 13 (10.16%) MS Office
14 12 (9.38%) CA
14 12 (9.38%) .NET
14 12 (9.38%) CSS
14 12 (9.38%) Skype for Business
14 12 (9.38%) DevOps
15 11 (8.59%) Puppet
15 11 (8.59%) ITIL V3

ServiceNow
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (14.06%) SharePoint
2 12 (9.38%) Skype for Business
3 11 (8.59%) CMS
4 9 (7.03%) MS Exchange
5 6 (4.69%) IIS
6 5 (3.91%) BizTalk Server
7 4 (3.13%) Confluence
8 3 (2.34%) Exchange Server 2010
8 3 (2.34%) Exchange Server 2013
9 1 (0.78%) Apache
9 1 (0.78%) IBM Notes
9 1 (0.78%) JBoss
9 1 (0.78%) Tomcat
9 1 (0.78%) WebLogic
Applications
1 15 (11.72%) MS Excel
2 13 (10.16%) MS Office
3 8 (6.25%) MS PowerPoint
4 4 (3.13%) MS Visio
5 1 (0.78%) Spreadsheet
Business Applications
1 5 (3.91%) Remedy ITSM
2 1 (0.78%) Oracle ERP
Cloud Services
1 16 (12.50%) SaaS
2 10 (7.81%) Office 365
3 7 (5.47%) Microsoft Azure
4 6 (4.69%) Amazon AWS
4 6 (4.69%) Amazon S3
4 6 (4.69%) AWS CloudFormation
4 6 (4.69%) GitHub
4 6 (4.69%) OneDrive
4 6 (4.69%) Virtual Private Cloud
5 1 (0.78%) IaaS
5 1 (0.78%) PaaS
5 1 (0.78%) Veeva
Communications & Networking
1 8 (6.25%) Skype
2 7 (5.47%) LDAP
3 6 (4.69%) Internet
4 4 (3.13%) Firewall
4 4 (3.13%) TCP/IP
5 3 (2.34%) BIG-IP
5 3 (2.34%) VoIP
5 3 (2.34%) WAN
6 2 (1.56%) LAN
6 2 (1.56%) SAN
7 1 (0.78%) Ethernet
7 1 (0.78%) MPLS
7 1 (0.78%) MVNO
7 1 (0.78%) PBX
7 1 (0.78%) VPN
7 1 (0.78%) Wi-Fi
7 1 (0.78%) Wireless
Database & Business Intelligence
1 6 (4.69%) SQL Server
2 3 (2.34%) Data Warehouse
3 2 (1.56%) Big Data
3 2 (1.56%) BusinessObjects
3 2 (1.56%) DB2
3 2 (1.56%) Hadoop
4 1 (0.78%) Power BI
4 1 (0.78%) RDBMS
4 1 (0.78%) Relational Database
Development Applications
1 7 (5.47%) Jenkins
2 6 (4.69%) Selenium
2 6 (4.69%) Team Foundation Server
3 5 (3.91%) Git (software)
3 5 (3.91%) MSBuild
3 5 (3.91%) Visual Studio
4 4 (3.13%) git-flow
4 4 (3.13%) JIRA
5 1 (0.78%) Ant
5 1 (0.78%) Maven
5 1 (0.78%) Sonatype Nexus
5 1 (0.78%) Subversion
General
1 11 (8.59%) Finance
2 5 (3.91%) Advertising
3 4 (3.13%) Retail
4 2 (1.56%) Manufacturing
4 2 (1.56%) Telecoms
Job Titles
1 26 (20.31%) Developer
2 22 (17.19%) Analyst
3 20 (15.63%) ServiceNow Developer
4 13 (10.16%) Architect
5 11 (8.59%) Administrator
5 11 (8.59%) Service Analyst
6 10 (7.81%) Service Manager
7 9 (7.03%) Service Desk Analyst
7 9 (7.03%) Support Engineer
8 8 (6.25%) 1st Line Support
8 8 (6.25%) IT Support
9 7 (5.47%) IT Engineer
10 6 (4.69%) Consultant
10 6 (4.69%) Front End Developer (Client-Side Developer)
10 6 (4.69%) Support Analyst
11 5 (3.91%) 1st Line Support Analyst
11 5 (3.91%) ServiceNow Consultant
12 4 (3.13%) 1st Line Service Desk Analyst
12 4 (3.13%) Angular Developer
12 4 (3.13%) IT Analyst
Libraries, Frameworks & Software Standards
1 20 (15.63%) Web Services
2 19 (14.84%) HTML
3 13 (10.16%) Twitter Bootstrap
4 12 (9.38%) .NET
4 12 (9.38%) CSS
5 10 (7.81%) AngularJS
5 10 (7.81%) XML
6 6 (4.69%) CSS3
6 6 (4.69%) HTML5
7 5 (3.91%) .NET Framework
8 4 (3.13%) Node.js
9 3 (2.34%) Sass
9 3 (2.34%) SOAP
10 2 (1.56%) REST
11 1 (0.78%) jQuery
11 1 (0.78%) Middleware
Miscellaneous
1 18 (14.06%) Analytical Skills
2 7 (5.47%) Blackberry
2 7 (5.47%) CMDB
3 3 (2.34%) Mainframe
3 3 (2.34%) Minimum Viable Product
4 2 (1.56%) Management Information System
4 2 (1.56%) User Experience
5 1 (0.78%) Blog
5 1 (0.78%) Clustering
5 1 (0.78%) Enterprise Software
5 1 (0.78%) EPoS
5 1 (0.78%) Handset
5 1 (0.78%) Life Science
5 1 (0.78%) RIA
Operating Systems
1 36 (28.13%) Windows
2 16 (12.50%) Windows 10
3 15 (11.72%) Windows 7
4 10 (7.81%) Linux
5 8 (6.25%) Unix
6 6 (4.69%) Windows Server
7 4 (3.13%) Windows XP
8 3 (2.34%) Android
8 3 (2.34%) Windows 8
8 3 (2.34%) Windows Server 2008
8 3 (2.34%) Windows Server 2012
9 2 (1.56%) Windows Vista
10 1 (0.78%) Apple iOS
10 1 (0.78%) Windows NT
Processes & Methodologies
1 58 (45.31%) ITIL
2 49 (38.28%) Service Management
3 42 (32.81%) Agile Software Development
4 20 (15.63%) ITSM
5 15 (11.72%) Scrum
6 14 (10.94%) SDLC
7 12 (9.38%) DevOps
8 11 (8.59%) ITIL V3
8 11 (8.59%) Workflow
9 10 (7.81%) Service Delivery
9 10 (7.81%) Waterfall
10 9 (7.03%) Continuous Delivery
10 9 (7.03%) Migration
11 8 (6.25%) Configuration Management
12 7 (5.47%) Continuous Improvement
12 7 (5.47%) Incident Management
12 7 (5.47%) Mentoring
12 7 (5.47%) Process Improvement
13 6 (4.69%) Automated Testing
13 6 (4.69%) Problem Management
Programming Languages
1 19 (14.84%) JavaScript
2 16 (12.50%) SQL
3 9 (7.03%) PowerShell
4 7 (5.47%) C#
5 5 (3.91%) Java
5 5 (3.91%) T-SQL
5 5 (3.91%) VB.NET
6 2 (1.56%) COBOL
Qualifications
1 9 (7.03%) Microsoft Certification
1 9 (7.03%) Security Cleared
2 7 (5.47%) ITIL Certification
3 6 (4.69%) SC Cleared
4 4 (3.13%) ITIL Foundation Certificate
5 3 (2.34%) Degree
5 3 (2.34%) MCITP
5 3 (2.34%) MCP
5 3 (2.34%) MCSE
6 2 (1.56%) DV Cleared
7 1 (0.78%) BPSS Clearance
7 1 (0.78%) CCNA
7 1 (0.78%) CCNP
7 1 (0.78%) Cisco Certification
7 1 (0.78%) HP ASE
7 1 (0.78%) MCTS
Quality Assurance & Compliance
1 7 (5.47%) SLA
2 4 (3.13%) Disclosure Scotland
3 3 (2.34%) GAMP
3 3 (2.34%) GxP
4 2 (1.56%) COBIT
5 1 (0.78%) Data Quality
5 1 (0.78%) PMO
5 1 (0.78%) Sarbanes-Oxley
System Software
1 19 (14.84%) Active Directory
2 6 (4.69%) Virtual Desktop
3 4 (3.13%) Docker
4 3 (2.34%) Hyper-V
4 3 (2.34%) VMware Infrastructure
4 3 (2.34%) VMware Workstation
5 2 (1.56%) Microsoft App-V
6 1 (0.78%) BitLocker
Systems Management
1 11 (8.59%) Puppet
2 8 (6.25%) SCCM
3 5 (3.91%) Opscode Chef
4 3 (2.34%) Tivoli
4 3 (2.34%) Unicenter
5 2 (1.56%) Systems Management Server (SMS)
5 2 (1.56%) Tivoli Storage Manager
6 1 (0.78%) AirWatch
6 1 (0.78%) CA Spectrum
6 1 (0.78%) Control-M
6 1 (0.78%) FortiGate
Vendors
1 23 (17.97%) Microsoft
2 21 (16.41%) Remedy
3 15 (11.72%) HP
4 12 (9.38%) CA
5 10 (7.81%) Citrix
6 7 (5.47%) BMC
7 6 (4.69%) Twitter
8 5 (3.91%) AppDynamics
9 3 (2.34%) F5
9 3 (2.34%) Peregrine
9 3 (2.34%) Spiceworks
9 3 (2.34%) VMware
10 2 (1.56%) Ab Initio
10 2 (1.56%) Alcatel-Lucent
10 2 (1.56%) Apple
10 2 (1.56%) EMC
10 2 (1.56%) Oracle
10 2 (1.56%) SAP
10 2 (1.56%) Snow
10 2 (1.56%) Teradata