Period
to 23 November 2017

The median contractor rate for a Desktop Support Analyst was £140 per day in advertised job vacancies in the South East during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Analyst
England > South East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 347 349 380
Rank change year-on-year +2 +31 -50
Contract jobs requiring a Desktop Support Analyst 29 32 23
As % of all contract IT jobs advertised in the South East 0.17% 0.19% 0.12%
As % of the Job Titles category 0.18% 0.20% 0.13%
Number of daily rates quoted 25 17 17
South East median daily rate £140 £125 £145
Median daily rate % change year-on-year +12.00% -13.79% -3.33%
10th Percentile £110 £103 £129
90th Percentile £191 £235 £200
England median daily rate £150 £165 £165
% change year-on-year -9.09% - +3.13%
Number of hourly rates quoted 5 4 4
South East median hourly rate £22.50 £17.00 £17.00
Median hourly rate % change year-on-year +32.35% - +7.94%
10th Percentile £20.00 £11.70 £15.58
90th Percentile £184.50 £20.93 £18.26
England median hourly rate £17.00 £14.57 £19.25
% change year-on-year +16.72% -24.34% +16.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15913 15669 18329
% of contract IT jobs with a recognized job title 94.51% 93.96% 94.93%
Number of daily rates quoted 9442 9313 10771
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 648 785 923
South East median hourly rate £18.00 £19.63 £18.50
Median hourly rate % change year-on-year -8.28% +6.08% +15.63%
10th Percentile £11.00 £10.25 £10.28
90th Percentile £48.75 £49.46 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Desktop Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support Analyst in the South East

Desktop Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst in the South East.

Contractor daily rate trend for Desktop Support Analyst in the South East

Desktop Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Analyst in the South East.

Contractor hourly rate trend for Desktop Support Analyst in the South East

Desktop Support Analyst
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support Analyst in the South East over the 6 months to 23 November 2017.

Contractor hourly rate histogram for Desktop Support Analyst in the South East

Desktop Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the South East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +1 15 £130 +4.00% 3
Berkshire +3 7 £130 - 1
Surrey -10 6 £143 -24.00% 1
Hampshire +15 5 £130 - 1
Oxfordshire +4 5 £185 +48.00% 2
West Sussex -6 3 £110 -
Buckinghamshire -25 3 £140 +21.74%
Kent -10 1 - -
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 November 2017, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Desktop Support Analyst in the job title.

1 19 (65.52%) Windows
2 15 (51.72%) Active Directory
3 13 (44.83%) Windows 10
4 12 (41.38%) Windows 7
5 8 (27.59%) ITIL
6 7 (24.14%) Microsoft
6 7 (24.14%) SCCM
7 6 (20.69%) Video Conferencing
7 6 (20.69%) Office 365
8 5 (17.24%) Microsoft Office
9 4 (13.79%) Blackberry
9 4 (13.79%) PDA
9 4 (13.79%) Analytical Skills
10 3 (10.34%) Smartphone
10 3 (10.34%) Internet
10 3 (10.34%) Citrix
10 3 (10.34%) SLA
10 3 (10.34%) Cisco
10 3 (10.34%) Firewall
11 2 (6.90%) Service Management
11 2 (6.90%) VMware
11 2 (6.90%) DNS
11 2 (6.90%) SMS
11 2 (6.90%) DHCP
11 2 (6.90%) Windows XP
11 2 (6.90%) MS Exchange
11 2 (6.90%) HP
11 2 (6.90%) Avaya
11 2 (6.90%) Symantec
11 2 (6.90%) SC Cleared

Desktop Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) MS Exchange
2 1 (3.45%) Blackberry Enterprise Server
2 1 (3.45%) Skype for Business
Applications
1 5 (17.24%) Microsoft Office
Cloud Services
1 6 (20.69%) Office 365
Communications & Networking
1 3 (10.34%) Firewall
1 3 (10.34%) Internet
2 2 (6.90%) DHCP
2 2 (6.90%) DNS
2 2 (6.90%) SMS
3 1 (3.45%) ADSL
3 1 (3.45%) Cisco IOS
3 1 (3.45%) Intranet
3 1 (3.45%) ISDN
3 1 (3.45%) LAN
3 1 (3.45%) PSTN
3 1 (3.45%) Remote Desktop
3 1 (3.45%) Skype
3 1 (3.45%) TCP/IP
3 1 (3.45%) VLAN
3 1 (3.45%) VPN
3 1 (3.45%) WAN
Development Applications
1 1 (3.45%) Visual Studio
General
1 1 (3.45%) Back Office
1 1 (3.45%) Publishing
1 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.45%) COM
Miscellaneous
1 6 (20.69%) Video Conferencing
2 4 (13.79%) Analytical Skills
2 4 (13.79%) Blackberry
2 4 (13.79%) PDA
3 3 (10.34%) Smartphone
4 2 (6.90%) Driving Licence
5 1 (3.45%) Fat Client
5 1 (3.45%) iPad
5 1 (3.45%) iPhone
5 1 (3.45%) Thin Client
5 1 (3.45%) User Experience
Operating Systems
1 19 (65.52%) Windows
2 13 (44.83%) Windows 10
3 12 (41.38%) Windows 7
4 2 (6.90%) Windows 8
4 2 (6.90%) Windows Server 2008
4 2 (6.90%) Windows XP
5 1 (3.45%) Android
5 1 (3.45%) Linux
5 1 (3.45%) Windows Server
5 1 (3.45%) Windows Server 2003
5 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 8 (27.59%) ITIL
2 2 (6.90%) Service Management
3 1 (3.45%) Analytical Thinking
3 1 (3.45%) Break/Fix
3 1 (3.45%) Configuration Management
3 1 (3.45%) Continuous Improvement
3 1 (3.45%) ITIL V3
3 1 (3.45%) Mobile Device Management
3 1 (3.45%) Patch Management
3 1 (3.45%) Service Delivery
Qualifications
1 2 (6.90%) SC Cleared
1 2 (6.90%) Security Cleared
2 1 (3.45%) A+ Certification
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 15 (51.72%) Active Directory
2 2 (6.90%) VMware Infrastructure
3 1 (3.45%) Terminal Services
3 1 (3.45%) VMware ESXi
3 1 (3.45%) XenApp
3 1 (3.45%) XenDesktop
Systems Management
1 7 (24.14%) SCCM
2 1 (3.45%) AirWatch
2 1 (3.45%) DameWare
2 1 (3.45%) HP Data Protector
2 1 (3.45%) Norton AntiVirus
2 1 (3.45%) Symantec Endpoint Protection
2 1 (3.45%) Systems Management Server (SMS)
Vendors
1 7 (24.14%) Microsoft
2 3 (10.34%) Cisco
2 3 (10.34%) Citrix
3 2 (6.90%) Avaya
3 2 (6.90%) HP
3 2 (6.90%) Symantec
3 2 (6.90%) VMware
4 1 (3.45%) Altiris
4 1 (3.45%) Apple
4 1 (3.45%) Canon
4 1 (3.45%) Forcepoint
4 1 (3.45%) Juniper
4 1 (3.45%) Kofax
4 1 (3.45%) LANDesk
4 1 (3.45%) MobileIron
4 1 (3.45%) Polycom