Period
to 19 November 2017

The median annual salary for a Desktop Support Analyst was £27,500 in advertised job vacancies in the South East during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 498 492 581
Rank change year-on-year -6 +89 -11
Permanent jobs requiring a Desktop Support Analyst 49 110 71
As % of all permanent IT jobs advertised in the South East 0.16% 0.31% 0.17%
As % of the Job Titles category 0.17% 0.32% 0.17%
Number of salaries quoted 48 102 64
South East median annual salary £27,500 £25,000 £26,000
Median salary % change year-on-year +10.00% -3.85% +6.12%
10th Percentile £16,250 £18,750 £21,475
90th Percentile £38,750 £40,000 £35,548
England median annual salary £28,000 £27,500 £29,500
% change year-on-year +1.82% -6.78% +5.36%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29304 33921 41438
% of permanent IT jobs with a recognized job title 96.62% 96.97% 96.90%
Number of salaries quoted 24468 28449 34555
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,750
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support Analyst in the South East

Desktop Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst in the South East.

Salary trend for Desktop Support Analyst in the South East

Desktop Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Desktop Support Analyst in the South East over the 6 months to 19 November 2017.

Salary histogram for Desktop Support Analyst in the South East

Desktop Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +18 14 £35,000 +34.62% 1
Thames Valley +5 13 £29,000 +23.40% 1
West Sussex -11 10 £21,000 -47.50%
Kent +18 7 £32,000 +28.00%
Berkshire +46 6 £29,000 +7.41% 1
Oxfordshire -3 5 £24,000 -4.00%
Buckinghamshire -8 2 £23,250 +8.14%
Middlesex - 2 £37,500 -
Hampshire - 2 £23,000 -
East Sussex - 1 £30,000 -
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 November 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Desktop Support Analyst in the job title.

1 43 (87.76%) Windows
2 41 (83.67%) Active Directory
3 35 (71.43%) Microsoft
4 29 (59.18%) Office 365
5 26 (53.06%) Microsoft Office
6 19 (38.78%) Windows Server
7 15 (30.61%) MS Exchange
7 15 (30.61%) TCP/IP
7 15 (30.61%) VMware
8 14 (28.57%) Windows 10
9 13 (26.53%) DNS
9 13 (26.53%) DHCP
9 13 (26.53%) Microsoft Certification
9 13 (26.53%) Windows 7
10 12 (24.49%) VMware Infrastructure
10 12 (24.49%) SCCM
10 12 (24.49%) ITIL
11 10 (20.41%) Problem Management
12 9 (18.37%) Microsoft Azure
12 9 (18.37%) Hyper-V
12 9 (18.37%) Software Deployment
12 9 (18.37%) Retail
12 9 (18.37%) Firewall
12 9 (18.37%) MCSA
12 9 (18.37%) LAN
12 9 (18.37%) Citrix
13 8 (16.33%) Dell
13 8 (16.33%) Sophos
13 8 (16.33%) NetApp
13 8 (16.33%) Management Information System

Desktop Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (30.61%) MS Exchange
2 6 (12.24%) Exchange Server 2010
3 3 (6.12%) SharePoint
4 1 (2.04%) Exchange Server 2007
4 1 (2.04%) Exchange Server 2013
4 1 (2.04%) SharePoint Server
Applications
1 26 (53.06%) Microsoft Office
Business Applications
1 1 (2.04%) Visualfiles
Cloud Services
1 29 (59.18%) Office 365
2 9 (18.37%) Microsoft Azure
Communications & Networking
1 15 (30.61%) TCP/IP
2 13 (26.53%) DHCP
2 13 (26.53%) DNS
3 9 (18.37%) Firewall
3 9 (18.37%) LAN
4 8 (16.33%) Remote Desktop
5 5 (10.20%) FirePass
5 5 (10.20%) NAS
6 3 (6.12%) VoIP
6 3 (6.12%) Wi-Fi
7 2 (4.08%) WAN
8 1 (2.04%) Ethernet
8 1 (2.04%) Network Security
8 1 (2.04%) Softphone
8 1 (2.04%) VLAN
8 1 (2.04%) Wireless
Database & Business Intelligence
1 2 (4.08%) SQL Server
Development Applications
1 1 (2.04%) JIRA
General
1 9 (18.37%) Retail
2 5 (10.20%) Manufacturing
3 3 (6.12%) Finance
Miscellaneous
1 8 (16.33%) Enterprise Storage
1 8 (16.33%) Management Information System
2 5 (10.20%) iPhone
3 2 (4.08%) Blackberry
3 2 (4.08%) BYOD
3 2 (4.08%) Smartphone
4 1 (2.04%) Analytical Skills
4 1 (2.04%) CCTV
4 1 (2.04%) Computer Science
4 1 (2.04%) Data Centre
4 1 (2.04%) Driving Licence
Operating Systems
1 43 (87.76%) Windows
2 19 (38.78%) Windows Server
3 14 (28.57%) Windows 10
4 13 (26.53%) Windows 7
5 8 (16.33%) Android
5 8 (16.33%) Windows 8
5 8 (16.33%) Windows Server 2012
6 6 (12.24%) Windows Server 2008
7 4 (8.16%) Apple iOS
8 2 (4.08%) Windows Server 2003
9 1 (2.04%) Linux
9 1 (2.04%) Mac OS
Processes & Methodologies
1 12 (24.49%) ITIL
2 10 (20.41%) Problem Management
3 9 (18.37%) Software Deployment
4 8 (16.33%) Process Improvement
5 6 (12.24%) Mobile Device Management
5 6 (12.24%) Service Delivery
6 5 (10.20%) CRM
6 5 (10.20%) Patch Management
7 2 (4.08%) Fault Analysis
7 2 (4.08%) Runbook
8 1 (2.04%) Analytical Thinking
8 1 (2.04%) Change Management
8 1 (2.04%) Customer-Centric Approach
8 1 (2.04%) Customer-Centricity
8 1 (2.04%) Line Management
8 1 (2.04%) Logistics
8 1 (2.04%) Security Patching
8 1 (2.04%) Service Management
8 1 (2.04%) Software Licensing
Qualifications
1 13 (26.53%) Microsoft Certification
2 9 (18.37%) MCSA
3 4 (8.16%) DBS Check
3 4 (8.16%) Degree
4 2 (4.08%) MCDST
5 1 (2.04%) A+ Certification
5 1 (2.04%) Computer Science Degree
5 1 (2.04%) MCP
5 1 (2.04%) MCTS
5 1 (2.04%) MOS
Quality Assurance & Compliance
1 1 (2.04%) SLA
System Software
1 41 (83.67%) Active Directory
2 12 (24.49%) VMware Infrastructure
3 9 (18.37%) Hyper-V
4 2 (4.08%) Virtual Servers
4 2 (4.08%) vSphere
Systems Management
1 12 (24.49%) SCCM
2 2 (4.08%) Norton AntiVirus
3 1 (2.04%) WSUS
Vendors
1 35 (71.43%) Microsoft
2 15 (30.61%) VMware
3 9 (18.37%) Citrix
4 8 (16.33%) Dell
4 8 (16.33%) EqualLogic
4 8 (16.33%) NetApp
4 8 (16.33%) Sophos
5 7 (14.29%) Cisco
6 2 (4.08%) Symantec
7 1 (2.04%) Apple
7 1 (2.04%) Barracuda Networks
7 1 (2.04%) HP
7 1 (2.04%) LANDesk
7 1 (2.04%) Mitel