The median contractor rate for a Desktop Support Analyst was £175 per day in advertised job vacancies in England during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Analyst
UK / England
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 534 532 510
Rank change year-on-year -2 -22  
Contract jobs requiring a Desktop Support Analyst 54 88 116
As % of all contract IT jobs advertised in England 0.13% 0.18% 0.23%
As % of the Job Titles category 0.13% 0.19% 0.24%
Number of daily rates quoted 34 39 69
Median daily rate £175 £160 £150
Median daily rate % change year-on-year +9.37% +6.66%  
90% offered a daily rate of more than £130 £107 £114
10% offered a daily rate of more than £335 £230 £200
UK excluding London median daily rate £143 £135 £160
% change year-on-year +5.55% -15.62%  
Number of hourly rates quoted 11 10 34
Median hourly rate £13.81 £14.00 £15.38
Median hourly rate % change year-on-year -1.39% -8.94%  
90% offered a hourly rate of more than £10.33 £11.90 £12.65
10% offered a hourly rate of more than £20.00 £23.80 £21.85
UK excluding London median hourly rate £13.81 £13.00 £15.00
% change year-on-year +6.19% -13.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40726 46972 48452
As % of all contract IT job vacancies advertised in England 94.73% 95.05% 94.81%
Number of daily rates quoted 26580 31013 30938
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1241 1367 1887
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.25 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Desktop Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in England

Desktop Support Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst in England.

Contractor daily rate trend for Desktop Support Analyst in England

Desktop Support Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Desktop Support Analyst in England over the 3 months to 23 June 2017.

Contractor daily rate histogram for Desktop Support Analyst in England

Desktop Support Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Analyst in England.

Contractor hourly rate trend for Desktop Support Analyst in England

Desktop Support Analyst
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Desktop Support Analyst in England over the 3 months to 23 June 2017.

Contractor hourly rate histogram for Desktop Support Analyst in England

Desktop Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 27 £224 +35.60% 6
South East +1 8 £130 -30.66% 3
East of England -8 6 £175 +16.66% 1
North West +17 4 £125 - 1
South West +6 4 £213 -
Yorkshire +25 3 £220 +76.00%
West Midlands +13 2 - -
Desktop Support Analyst
UK

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 23 June 2017, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Desktop Support Analyst in the job title.

1 67 (55.83%) Windows
2 47 (39.17%) Microsoft
2 47 (39.17%) Active Directory
3 40 (33.33%) Windows 7
4 37 (30.83%) Microsoft Office
4 37 (30.83%) Finance
5 31 (25.83%) ITIL
6 20 (16.67%) Citrix
7 17 (14.17%) SCCM
8 16 (13.33%) TCP/IP
9 15 (12.50%) Microsoft Certification
9 15 (12.50%) Security Cleared
10 14 (11.67%) LAN
11 13 (10.83%) HP
11 13 (10.83%) Blackberry
12 12 (10.00%) Cisco
12 12 (10.00%) MCP
13 11 (9.17%) Analytical Skills
14 10 (8.33%) Office 365
14 10 (8.33%) Banking
14 10 (8.33%) Legal
14 10 (8.33%) ITIL Certification
15 9 (7.50%) Thin Client
15 9 (7.50%) Configuration Management
15 9 (7.50%) Service Management
15 9 (7.50%) Incident Management
15 9 (7.50%) Fat Client
16 8 (6.67%) CMDB
16 8 (6.67%) Windows 8
16 8 (6.67%) Windows Server

Desktop Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.67%) MS Exchange
2 5 (4.17%) Blackberry Enterprise Server
2 5 (4.17%) Exchange Server 2010
3 4 (3.33%) IBM Notes
4 2 (1.67%) SharePoint
5 1 (0.83%) Skype for Business
Applications
1 37 (30.83%) Microsoft Office
2 2 (1.67%) Microsoft Excel
2 2 (1.67%) Microsoft PowerPoint
3 1 (0.83%) MS Visio
Business Applications
1 7 (5.83%) Remedy ITSM
2 1 (0.83%) thinkFolio
Cloud Services
1 10 (8.33%) Office 365
2 1 (0.83%) G Suite
Communications & Networking
1 16 (13.33%) TCP/IP
2 14 (11.67%) LAN
3 6 (5.00%) DNS
4 5 (4.17%) DHCP
4 5 (4.17%) WAN
5 4 (3.33%) Extranet
5 4 (3.33%) Internet
5 4 (3.33%) Network Security
5 4 (3.33%) VPN
5 4 (3.33%) Wireless
6 3 (2.50%) Cisco IOS
6 3 (2.50%) VLAN
6 3 (2.50%) WebEx
7 2 (1.67%) Ethernet
7 2 (1.67%) IP Telephony
8 1 (0.83%) ADSL
8 1 (0.83%) Intranet
8 1 (0.83%) SAN
8 1 (0.83%) VoIP
8 1 (0.83%) Wi-Fi
Database & Business Intelligence
1 1 (0.83%) Oracle Database
Development Applications
1 1 (0.83%) MSI
General
1 37 (30.83%) Finance
2 10 (8.33%) Banking
2 10 (8.33%) Legal
3 4 (3.33%) Front Office
3 4 (3.33%) Law
4 2 (1.67%) Back Office
4 2 (1.67%) Corporate Banking
4 2 (1.67%) Investment Banking
4 2 (1.67%) Multimedia
4 2 (1.67%) Telecoms
5 1 (0.83%) Manufacturing
5 1 (0.83%) Pharmaceutical
5 1 (0.83%) Publishing
Libraries, Frameworks & Software Standards
1 3 (2.50%) XMPP
2 1 (0.83%) 802.1X
2 1 (0.83%) Java SE
Miscellaneous
1 13 (10.83%) Blackberry
2 11 (9.17%) Analytical Skills
3 9 (7.50%) Fat Client
3 9 (7.50%) Thin Client
4 8 (6.67%) CMDB
5 7 (5.83%) Management Information System
6 6 (5.00%) NHS
6 6 (5.00%) Video Conferencing
7 4 (3.33%) Client/Server
7 4 (3.33%) iPhone
7 4 (3.33%) Smartphone
8 3 (2.50%) iPad
9 2 (1.67%) PDA
10 1 (0.83%) Biotechnology
10 1 (0.83%) Driving Licence
10 1 (0.83%) Hedge funds
10 1 (0.83%) IBM Mainframe
10 1 (0.83%) Life Science
10 1 (0.83%) Mainframe
10 1 (0.83%) VxBlock/Vblock
Operating Systems
1 67 (55.83%) Windows
2 40 (33.33%) Windows 7
3 8 (6.67%) Windows 8
3 8 (6.67%) Windows Server
3 8 (6.67%) Windows XP
4 7 (5.83%) Apple iOS
4 7 (5.83%) Windows 10
5 4 (3.33%) Linux
5 4 (3.33%) Mac OS X
5 4 (3.33%) Windows Server 2008
6 3 (2.50%) Android
6 3 (2.50%) Windows Server 2003
6 3 (2.50%) Windows Server 2012
7 2 (1.67%) CentOS
7 2 (1.67%) Ubuntu
7 2 (1.67%) Unix
7 2 (1.67%) Windows Mobile
7 2 (1.67%) Windows Vista
8 1 (0.83%) NetWare
8 1 (0.83%) Windows 2000
Processes & Methodologies
1 31 (25.83%) ITIL
2 9 (7.50%) Configuration Management
2 9 (7.50%) Incident Management
2 9 (7.50%) Service Management
3 5 (4.17%) Change Control
3 5 (4.17%) Release Management
3 5 (4.17%) Time Management
4 4 (3.33%) Asset Management
4 4 (3.33%) Change Management
4 4 (3.33%) Document Management
4 4 (3.33%) Migration
4 4 (3.33%) Problem Management
5 3 (2.50%) Investment Management
5 3 (2.50%) Service Delivery
5 3 (2.50%) Software Distribution
6 2 (1.67%) Continuous Improvement
6 2 (1.67%) ITIL V3
6 2 (1.67%) Server Monitoring
6 2 (1.67%) Stakeholder and Relationship Management
6 2 (1.67%) Stakeholder Engagement
Programming Languages
1 4 (3.33%) Java
2 2 (1.67%) PowerShell
2 2 (1.67%) SQL
3 1 (0.83%) Perl
3 1 (0.83%) VBA
Qualifications
1 15 (12.50%) Microsoft Certification
1 15 (12.50%) Security Cleared
2 12 (10.00%) MCP
3 10 (8.33%) ITIL Certification
4 6 (5.00%) BPSS Clearance
4 6 (5.00%) Degree
4 6 (5.00%) DV Cleared
4 6 (5.00%) MCSA
5 5 (4.17%) A+ Certification
6 4 (3.33%) MCDST
6 4 (3.33%) MCSE
7 2 (1.67%) ACDT
7 2 (1.67%) ACHDS
7 2 (1.67%) ACTC
7 2 (1.67%) MCSM
7 2 (1.67%) Network+ Certification
7 2 (1.67%) SC Cleared
8 1 (0.83%) CCAA
8 1 (0.83%) CCENT
8 1 (0.83%) Citrix Certification
Quality Assurance & Compliance
1 7 (5.83%) SLA
2 6 (5.00%) Disclosure Scotland
3 1 (0.83%) ISO/IEC 20000
3 1 (0.83%) Sarbanes-Oxley
System Software
1 47 (39.17%) Active Directory
2 3 (2.50%) Hyper-V
2 3 (2.50%) VMware Infrastructure
3 2 (1.67%) Virtual Machines
3 2 (1.67%) Virtual Servers
3 2 (1.67%) XenApp
3 2 (1.67%) XenDesktop
4 1 (0.83%) Virtual Desktop
Systems Management
1 17 (14.17%) SCCM
2 6 (5.00%) Norton AntiVirus
2 6 (5.00%) WSUS
3 2 (1.67%) SCOrch
3 2 (1.67%) SCSM
4 1 (0.83%) Backup Exec
4 1 (0.83%) Symantec Endpoint Protection
4 1 (0.83%) vCenter Server
Vendors
1 47 (39.17%) Microsoft
2 20 (16.67%) Citrix
3 13 (10.83%) HP
4 12 (10.00%) Cisco
5 8 (6.67%) Apple
5 8 (6.67%) Remedy
6 7 (5.83%) BMC
6 7 (5.83%) Symantec
6 7 (5.83%) VMware
7 5 (4.17%) Dell
7 5 (4.17%) Oracle
8 4 (3.33%) Lotus
8 4 (3.33%) ServiceNow
9 2 (1.67%) Aruba
9 2 (1.67%) Bloomberg
9 2 (1.67%) IBM
9 2 (1.67%) Sophos
10 1 (0.83%) arcserve
10 1 (0.83%) Reuters
10 1 (0.83%) SAP
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