Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Wales > South Wales
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 40 82 82
Rank change year-on-year +42 0 -13
Contract jobs citing SLA 36 5 25
As % of all contract IT jobs advertised in South Wales 3.80% 0.44% 1.94%
As % of the Quality Assurance & Compliance category 24.49% 4.00% 15.15%
Number of daily rates quoted 17 2 13
South Wales median daily rate £180 £253 £363
Median daily rate % change year-on-year -28.71% -30.34% +7.41%
10th Percentile £102 £149 £173
90th Percentile £443 £362 £400
Wales median daily rate £275 £253 £363
% change year-on-year +8.91% -30.34% +11.54%
Number of hourly rates quoted 2 0 6
South Wales median hourly rate £15.24 - £10.75
Wales median hourly rate £15.24 - £10.75

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South Wales
Contract vacancies with a requirement for quality assurance or compliance skills 147 125 165
As % of all contract IT jobs advertised in South Wales 15.51% 11.04% 12.83%
Number of daily rates quoted 99 104 122
South Wales median daily rate £375 £423 £371
Median daily rate % change year-on-year -11.24% +13.80% +5.77%
10th Percentile £174 £254 £245
90th Percentile £474 £600 £510
Wales median daily rate £385 £425 £385
% change year-on-year -9.41% +10.39% +2.67%
Number of hourly rates quoted 6 1 8
South Wales median hourly rate £36.25 £70.00 £10.75
Median hourly rate % change year-on-year -48.21% +551.16% -32.81%
10th Percentile £15.24 £70.00 £9.35
90th Percentile £53.50 £70.00 £27.63
Wales median hourly rate £35.00 £70.00 £11.00
% change year-on-year -50.00% +536.36% -35.29%

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in South Wales.

Contractor daily rate trend for SLA in South Wales

SLA
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing SLA in South Wales over the 6 months to 22 November 2017.

Contractor daily rate histogram for SLA in South Wales

SLA
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in South Wales.

Contractor hourly rate trend for SLA in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South Wales region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +20 26 £180 -52.00% 2
Newport - 4 £140 -
Caerphilly -3 2 £239 -
SLA
Wales

For the 6 months to 22 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for SLA.

1 12 (33.33%) Break/Fix
2 9 (25.00%) ITIL
3 8 (22.22%) Amazon AWS
4 7 (19.44%) CCNA
4 7 (19.44%) Cisco Certification
4 7 (19.44%) Cisco
4 7 (19.44%) VMware
5 6 (16.67%) Firewall
5 6 (16.67%) Microsoft
5 6 (16.67%) Windows
5 6 (16.67%) Incident Management
6 5 (13.89%) Atlassian Bamboo
6 5 (13.89%) HP Data Protector
6 5 (13.89%) MongoDB
6 5 (13.89%) Root Cause Analysis
6 5 (13.89%) Kafka
6 5 (13.89%) Elasticsearch
6 5 (13.89%) Performance Monitoring
6 5 (13.89%) Data Centre
6 5 (13.89%) Active Directory
6 5 (13.89%) HP
6 5 (13.89%) Tivoli
6 5 (13.89%) Tivoli Storage Manager
6 5 (13.89%) Linux
6 5 (13.89%) Marathon
7 4 (11.11%) IBM Notes
7 4 (11.11%) Lotus
7 4 (11.11%) AIX
7 4 (11.11%) Citrix
7 4 (11.11%) Internet

SLA
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.89%) Elasticsearch
2 4 (11.11%) IBM Notes
3 2 (5.56%) Apache
3 2 (5.56%) IIS
3 2 (5.56%) Tomcat
Applications
1 1 (2.78%) Microsoft Office
Cloud Services
1 8 (22.22%) Amazon AWS
2 1 (2.78%) AWS CloudFormation
Communications & Networking
1 6 (16.67%) Firewall
2 4 (11.11%) Internet
3 2 (5.56%) BIG-IP
3 2 (5.56%) DHCP
3 2 (5.56%) DNS
3 2 (5.56%) Remote Desktop
3 2 (5.56%) VPN
4 1 (2.78%) Cisco ASA
4 1 (2.78%) Cisco Wireless
4 1 (2.78%) Wireless
Database & Business Intelligence
1 5 (13.89%) MongoDB
2 2 (5.56%) MySQL
2 2 (5.56%) Oracle Reports
2 2 (5.56%) SQL Server
Development Applications
1 5 (13.89%) Atlassian Bamboo
General
1 2 (5.56%) Billing
2 1 (2.78%) Back Office
2 1 (2.78%) Telecoms
Job Titles
1 12 (33.33%) Field Engineer
2 10 (27.78%) Field Service Engineer
3 6 (16.67%) Support Engineer
4 4 (11.11%) 1st Line Engineer
4 4 (11.11%) 1st Line Support
4 4 (11.11%) 1st Line Support Engineer
4 4 (11.11%) 1st Line Technical Support
4 4 (11.11%) Technical Engineer
4 4 (11.11%) Technical Support
4 4 (11.11%) Technical Support Engineer
5 3 (8.33%) Analyst
5 3 (8.33%) Database Specialist
5 3 (8.33%) Desktop Support
5 3 (8.33%) IT Engineer
5 3 (8.33%) Service Analyst
5 3 (8.33%) Service Desk Analyst
6 2 (5.56%) DBA
6 2 (5.56%) Desktop Engineer
6 2 (5.56%) MongoDB DBA
6 2 (5.56%) Network Engineer
Libraries, Frameworks & Software Standards
1 5 (13.89%) Kafka
2 1 (2.78%) Web Services
Miscellaneous
1 5 (13.89%) Data Centre
2 4 (11.11%) Analytical Skills
3 2 (5.56%) Management Information System
3 2 (5.56%) PDA
3 2 (5.56%) User Experience
4 1 (2.78%) iPhone
4 1 (2.78%) Smartphone
Operating Systems
1 6 (16.67%) Windows
2 5 (13.89%) Linux
3 4 (11.11%) AIX
4 2 (5.56%) Windows Server 2003
4 2 (5.56%) Windows Server 2008
4 2 (5.56%) Windows Server 2012
5 1 (2.78%) Android
5 1 (2.78%) Apple iOS
Processes & Methodologies
1 12 (33.33%) Break/Fix
2 9 (25.00%) ITIL
3 6 (16.67%) Incident Management
4 5 (13.89%) Performance Monitoring
4 5 (13.89%) Root Cause Analysis
5 3 (8.33%) Proactive Management
6 2 (5.56%) Change Management
6 2 (5.56%) Coaching
6 2 (5.56%) Logistics
6 2 (5.56%) Mentoring
6 2 (5.56%) Migration
6 2 (5.56%) Problem Management
6 2 (5.56%) Service Delivery
7 1 (2.78%) Contact Management
7 1 (2.78%) Data Management
7 1 (2.78%) E-Procurement
7 1 (2.78%) Project Management
7 1 (2.78%) Resource Management
7 1 (2.78%) Stakeholder Management
7 1 (2.78%) Statistics
Qualifications
1 7 (19.44%) CCNA
1 7 (19.44%) Cisco Certification
2 4 (11.11%) ITIL Foundation Certificate
3 3 (8.33%) Security Cleared
4 2 (5.56%) Degree
4 2 (5.56%) SC Cleared
5 1 (2.78%) CCIE
5 1 (2.78%) CCNP
5 1 (2.78%) DV Cleared
5 1 (2.78%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.78%) Disclosure Scotland
1 1 (2.78%) ISO/IEC 20000
1 1 (2.78%) ISO/IEC 27001
System Software
1 5 (13.89%) Active Directory
2 2 (5.56%) Hyper-V
2 2 (5.56%) iptables
2 2 (5.56%) VMware ESXi
2 2 (5.56%) VMware Infrastructure
Systems Management
1 5 (13.89%) HP Data Protector
1 5 (13.89%) Marathon
1 5 (13.89%) Tivoli
1 5 (13.89%) Tivoli Storage Manager
2 1 (2.78%) Ansible
2 1 (2.78%) Cisco Prime
2 1 (2.78%) Terraform
Vendors
1 7 (19.44%) Cisco
1 7 (19.44%) VMware
2 6 (16.67%) Microsoft
3 5 (13.89%) HP
4 4 (11.11%) Citrix
4 4 (11.11%) Lotus
5 3 (8.33%) Oracle
6 2 (5.56%) NetApp
7 1 (2.78%) Juniper
7 1 (2.78%) Remedy
7 1 (2.78%) Samsung