Period
to 22 February 2018

The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Wales > South Wales
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 66 83 78
Rank change year-on-year +17 -5 -22
Contract jobs citing SLA 23 8 29
As % of all contract IT jobs advertised in South Wales 1.90% 0.70% 2.39%
As % of the Quality Assurance & Compliance category 17.42% 6.25% 17.47%
Number of daily rates quoted 11 7 16
South Wales median daily rate £188 £375 £225
Median daily rate % change year-on-year -50.00% +66.67% +2.86%
10th Percentile £119 £157 £129
90th Percentile £408 £388 £400
Wales median daily rate £300 £475 £225
% change year-on-year -36.84% +111.11% +4.65%
Number of hourly rates quoted 2 1 5
South Wales median hourly rate £27.12 £25.00 £11.00
Median hourly rate % change year-on-year +8.48% +127.27% -8.33%
10th Percentile £17.57 £23.50 £9.50
90th Percentile £37.07 £26.50 £20.20
Wales median hourly rate £27.12 £25.00 £11.00
% change year-on-year +8.48% +127.27% -21.43%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South Wales
Contract vacancies with a requirement for quality assurance or compliance skills 132 128 166
As % of all contract IT jobs advertised in South Wales 10.91% 11.23% 13.71%
Number of daily rates quoted 91 106 122
South Wales median daily rate £363 £400 £350
Median daily rate % change year-on-year -9.38% +14.29% -6.67%
10th Percentile £181 £231 £177
90th Percentile £488 £619 £486
Wales median daily rate £378 £425 £350
% change year-on-year -11.18% +21.43% -8.79%
Number of hourly rates quoted 5 3 9
South Wales median hourly rate £39.00 £25.00 £12.00
Median hourly rate % change year-on-year +56.00% +108.33% -14.29%
10th Percentile £23.64 £14.30 £10.00
90th Percentile £48.52 £32.30 £53.00
Wales median hourly rate £42.34 £25.00 £12.25
% change year-on-year +69.34% +104.08% -23.44%

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in South Wales.

Contractor daily rate trend for SLA in South Wales

SLA
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing SLA in South Wales over the 6 months to 22 February 2018.

Contractor daily rate histogram for SLA in South Wales

SLA
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in South Wales.

Contractor hourly rate trend for SLA in South Wales

SLA
Contractor Hourly Rate Histogram in South Wales

The hourly rate distribution of IT jobs citing SLA in South Wales over the 6 months to 22 February 2018.

Contractor hourly rate histogram for SLA in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South Wales region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 14 £274 -27.00% 2
Newport - 6 £140 -
Bridgend - 1 £405 -
SLA
Wales

For the 6 months to 22 February 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region with a requirement for SLA.

1 9 (39.13%) Security Cleared
2 7 (30.43%) SC Cleared
2 7 (30.43%) Windows
3 5 (21.74%) ITIL
3 5 (21.74%) Active Directory
3 5 (21.74%) Break/Fix
4 4 (17.39%) Ticket Management
4 4 (17.39%) Remedy
4 4 (17.39%) Lotus
4 4 (17.39%) Cisco
4 4 (17.39%) Oracle
4 4 (17.39%) IBM Notes
5 3 (13.04%) SQL Server
5 3 (13.04%) SQL
5 3 (13.04%) MySQL
5 3 (13.04%) Cisco Certification
5 3 (13.04%) LAN
5 3 (13.04%) WAN
5 3 (13.04%) Change Management
5 3 (13.04%) Incident Management
6 2 (8.70%) BIG-IP
6 2 (8.70%) Smartphone
6 2 (8.70%) PDA
6 2 (8.70%) DV Cleared
6 2 (8.70%) VMware Infrastructure
6 2 (8.70%) Problem Management
6 2 (8.70%) Android
6 2 (8.70%) iPhone
6 2 (8.70%) Windows Server 2008
6 2 (8.70%) Hyper-V

SLA
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) IBM Notes
2 2 (8.70%) Apache
2 2 (8.70%) IIS
2 2 (8.70%) Tomcat
3 1 (4.35%) MS Exchange
3 1 (4.35%) Skype for Business
Business Applications
1 1 (4.35%) Remedy ITSM
Cloud Services
1 2 (8.70%) Amazon AWS
Communications & Networking
1 3 (13.04%) LAN
1 3 (13.04%) WAN
2 2 (8.70%) BIG-IP
2 2 (8.70%) DHCP
2 2 (8.70%) DNS
2 2 (8.70%) Remote Desktop
2 2 (8.70%) VPN
3 1 (4.35%) Skype
3 1 (4.35%) TCP/IP
3 1 (4.35%) VLAN
Database & Business Intelligence
1 3 (13.04%) MySQL
1 3 (13.04%) SQL Server
2 2 (8.70%) Oracle Database
2 2 (8.70%) Oracle Database 12c
2 2 (8.70%) Oracle Reports
2 2 (8.70%) Oracle9i Database
3 1 (4.35%) Ingres
3 1 (4.35%) MongoDB
3 1 (4.35%) Oracle Database 10g
3 1 (4.35%) Oracle Database 11g
General
1 2 (8.70%) Back Office
1 2 (8.70%) Telecoms
Job Titles
1 5 (21.74%) Desktop Support
1 5 (21.74%) Field Engineer
1 5 (21.74%) Field Service Engineer
2 4 (17.39%) Desktop Engineer
3 3 (13.04%) Analyst
3 3 (13.04%) Network Engineer
3 3 (13.04%) Service Analyst
3 3 (13.04%) Service Desk Analyst
3 3 (13.04%) Support Engineer
4 2 (8.70%) 3rd Line Engineer
4 2 (8.70%) 3rd Line Network Engineer
4 2 (8.70%) 3rd Line Support
4 2 (8.70%) 3rd Line Support Engineer
4 2 (8.70%) DBA
4 2 (8.70%) Network Support
4 2 (8.70%) Network Support Engineer
4 2 (8.70%) Oracle DBA
4 2 (8.70%) Printer Engineer
4 2 (8.70%) Support Technician
4 2 (8.70%) Telecoms Technician
Miscellaneous
1 2 (8.70%) iPhone
1 2 (8.70%) Management Information System
1 2 (8.70%) PDA
1 2 (8.70%) Smartphone
1 2 (8.70%) User Experience
2 1 (4.35%) Blackberry
Operating Systems
1 7 (30.43%) Windows
2 2 (8.70%) Android
2 2 (8.70%) Apple iOS
2 2 (8.70%) Unix
2 2 (8.70%) Windows Server 2003
2 2 (8.70%) Windows Server 2008
2 2 (8.70%) Windows Server 2012
3 1 (4.35%) Windows Server
Processes & Methodologies
1 5 (21.74%) Break/Fix
1 5 (21.74%) ITIL
2 4 (17.39%) Ticket Management
3 3 (13.04%) Change Management
3 3 (13.04%) Incident Management
4 2 (8.70%) Performance Monitoring
4 2 (8.70%) Performance Tuning
4 2 (8.70%) PRINCE2
4 2 (8.70%) Proactive Management
4 2 (8.70%) Problem Management
5 1 (4.35%) E-Procurement
5 1 (4.35%) ERP
5 1 (4.35%) ITSM
5 1 (4.35%) Migration
5 1 (4.35%) Programme Management
5 1 (4.35%) Risk Assessment
5 1 (4.35%) Scenario Testing
5 1 (4.35%) Stakeholder Management
5 1 (4.35%) System Integration Testing
5 1 (4.35%) Test Planning
Programming Languages
1 3 (13.04%) SQL
2 2 (8.70%) PL/SQL
2 2 (8.70%) Shell Script
3 1 (4.35%) PowerShell
Qualifications
1 9 (39.13%) Security Cleared
2 7 (30.43%) SC Cleared
3 3 (13.04%) Cisco Certification
4 2 (8.70%) CCNP
4 2 (8.70%) DV Cleared
5 1 (4.35%) CCNA
5 1 (4.35%) HNC
System Software
1 5 (21.74%) Active Directory
2 2 (8.70%) Hyper-V
2 2 (8.70%) iptables
2 2 (8.70%) VMware ESXi
2 2 (8.70%) VMware Infrastructure
Systems Management
1 2 (8.70%) Oracle RMAN
2 1 (4.35%) HP Quality Center
2 1 (4.35%) Symantec Enterprise Vault
Vendors
1 4 (17.39%) Cisco
1 4 (17.39%) Lotus
1 4 (17.39%) Oracle
1 4 (17.39%) Remedy
2 2 (8.70%) BT
2 2 (8.70%) NetApp
2 2 (8.70%) Samsung
2 2 (8.70%) VMware
3 1 (4.35%) SAP
3 1 (4.35%) Symantec
3 1 (4.35%) Trustwave