The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Wales / South Wales
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 27 52 56
Rank change year-on-year +25 +4  
Contract jobs citing SLA 28 3 11
As % of all contract IT jobs advertised in South Wales 5.27% 0.63% 1.91%
As % of the Quality Assurance & Compliance category 28.87% 5.08% 14.29%
Number of daily rates quoted 12 2 6
Median daily rate £180 £395 £363
Median daily rate % change year-on-year -54.43% +8.96%  
90% offered a daily rate of more than £112 £367 £160
10% offered a daily rate of more than £348 £419 £438
UK excluding London median daily rate £275 £300 £300
% change year-on-year -8.33% -  
Number of hourly rates quoted 6 0 2
Median hourly rate £25.00 - £9.00
UK excluding London median hourly rate £14.50 £15.00 £15.25
% change year-on-year -3.33% -1.63%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
South Wales
Contract job vacancies with a requirement for quality assurance and compliance skills 97 59 77
As % of all contract IT job vacancies advertised in South Wales 18.27% 12.47% 13.37%
Number of daily rates quoted 81 60 93
Median daily rate £350 £425 £425
Median daily rate % change year-on-year -17.64% -  
90% offered a daily rate of more than £175 £299 £288
10% offered a daily rate of more than £435 £538 £588
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 7 6 3
Median hourly rate £25.00 £72.50 £9.50
Median hourly rate % change year-on-year -65.51% +663.15%  
UK excluding London median hourly rate £25.00 £28.00 £21.55
% change year-on-year -10.71% +29.93%  

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in South Wales.

Contractor daily rate trend for SLA in South Wales

SLA
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing SLA in South Wales over the 3 months to 28 June 2017.

Contractor daily rate histogram for SLA in South Wales

SLA
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in South Wales.

Contractor hourly rate trend for SLA in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South Wales region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +18 20 £180 -52.00% 2
Caerphilly -2 3 £180 -
Newport - 3 - -
SLA
Wales

For the 6 months to 28 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for SLA.

1 23 (57.50%) Cisco
2 21 (52.50%) Cisco Certification
3 18 (45.00%) ITIL
4 17 (42.50%) CCNA
4 17 (42.50%) HP
4 17 (42.50%) Firewall
5 14 (35.00%) Microsoft
6 13 (32.50%) HP Data Protector
6 13 (32.50%) Break/Fix
7 12 (30.00%) VMware
8 10 (25.00%) Tivoli
8 10 (25.00%) Tivoli Storage Manager
9 9 (22.50%) Microsoft Certification
9 9 (22.50%) Active Directory
10 6 (15.00%) CCNP
10 6 (15.00%) Cisco ASA
11 5 (12.50%) Wireless
11 5 (12.50%) Service Delivery
11 5 (12.50%) Internet
12 4 (10.00%) CheckPoint
12 4 (10.00%) Citrix
12 4 (10.00%) AIX
12 4 (10.00%) Linux
12 4 (10.00%) ITIL Foundation Certificate
12 4 (10.00%) Analytical Skills
12 4 (10.00%) Incident Management
12 4 (10.00%) Security Cleared
13 3 (7.50%) F5
13 3 (7.50%) Cisco Wireless
13 3 (7.50%) LAN

SLA
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (2.50%) Microsoft Office
Business Applications
1 1 (2.50%) Remedy ITSM
Communications & Networking
1 17 (42.50%) Firewall
2 6 (15.00%) Cisco ASA
3 5 (12.50%) Internet
3 5 (12.50%) Wireless
4 3 (7.50%) Cisco Wireless
4 3 (7.50%) LAN
5 2 (5.00%) WAN
6 1 (2.50%) Network Security
General
1 2 (5.00%) Finance
Job Titles
1 13 (32.50%) Field Engineer
2 12 (30.00%) Field Service Engineer
3 9 (22.50%) Support Engineer
4 8 (20.00%) Network Engineer
4 8 (20.00%) Technical Support
5 6 (15.00%) 2nd Line Support
5 6 (15.00%) Break Fix Engineer
6 5 (12.50%) Field Hardware Engineer
6 5 (12.50%) Hardware Engineer
6 5 (12.50%) IT Engineer
7 4 (10.00%) 1st Line Engineer
7 4 (10.00%) 1st Line Support
7 4 (10.00%) 1st Line Support Engineer
7 4 (10.00%) 1st Line Technical Support
7 4 (10.00%) Field Service Hardware Engineer
7 4 (10.00%) Network Support
7 4 (10.00%) Network Support Engineer
7 4 (10.00%) Technical Engineer
7 4 (10.00%) Technical Support Engineer
8 3 (7.50%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 1 (2.50%) COM
Miscellaneous
1 4 (10.00%) Analytical Skills
2 2 (5.00%) CMDB
2 2 (5.00%) EMC VNX
Operating Systems
1 4 (10.00%) AIX
1 4 (10.00%) Linux
2 2 (5.00%) Solaris
3 1 (2.50%) Windows
3 1 (2.50%) Windows 7
3 1 (2.50%) Windows Server 2012
Processes & Methodologies
1 18 (45.00%) ITIL
2 13 (32.50%) Break/Fix
3 5 (12.50%) Service Delivery
4 4 (10.00%) Incident Management
5 2 (5.00%) Business Development
5 2 (5.00%) Configuration Management
5 2 (5.00%) Contact Management
5 2 (5.00%) Continuous Improvement
5 2 (5.00%) Contract Management
5 2 (5.00%) Infrastructure Management
5 2 (5.00%) ITIL V3
5 2 (5.00%) Load Balancing
5 2 (5.00%) Logistics
5 2 (5.00%) PRINCE2
5 2 (5.00%) Process Architecture
5 2 (5.00%) Programme Management
5 2 (5.00%) Project Management
5 2 (5.00%) Root Cause Analysis
5 2 (5.00%) Service Management
5 2 (5.00%) Stakeholder Management
Programming Languages
1 1 (2.50%) C
Qualifications
1 21 (52.50%) Cisco Certification
2 17 (42.50%) CCNA
3 9 (22.50%) Microsoft Certification
4 6 (15.00%) CCNP
5 4 (10.00%) ITIL Foundation Certificate
5 4 (10.00%) Security Cleared
6 3 (7.50%) CCIE
6 3 (7.50%) CCIP
7 2 (5.00%) CCDP
7 2 (5.00%) Degree
8 1 (2.50%) DV Cleared
8 1 (2.50%) SC Cleared
Quality Assurance & Compliance
1 2 (5.00%) ISO/IEC 20000
1 2 (5.00%) ISO/IEC 27001
System Software
1 9 (22.50%) Active Directory
Systems Management
1 13 (32.50%) HP Data Protector
2 10 (25.00%) Tivoli
2 10 (25.00%) Tivoli Storage Manager
3 3 (7.50%) Cisco Prime
4 2 (5.00%) NetApp OnCommand
4 2 (5.00%) NetBackup
Vendors
1 23 (57.50%) Cisco
2 17 (42.50%) HP
3 14 (35.00%) Microsoft
4 12 (30.00%) VMware
5 4 (10.00%) CheckPoint
5 4 (10.00%) Citrix
6 3 (7.50%) F5
6 3 (7.50%) Juniper
6 3 (7.50%) Oracle
7 2 (5.00%) EMC
7 2 (5.00%) NetApp
7 2 (5.00%) Red Hat
8 1 (2.50%) Blue Coat
8 1 (2.50%) Remedy