SLA Contracts in South Wales

Service Level Agreement (SLA)
Wales > South Wales

The table below provides summary statistics for contract job vacancies advertised in South Wales requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 30 12 40
Rank change year-on-year -18 +28 +30
Contract jobs citing SLA 5 27 16
As % of all contract jobs advertised in South Wales 2.06% 8.71% 3.17%
As % of the Quality Assurance & Compliance category 18.52% 38.57% 18.39%
Number of daily rates quoted 4 7 12
10th Percentile £149 £91 £252
25th Percentile £169 £112 £273
Median daily rate (50th Percentile) £253 £135 £275
Median % change year-on-year +87.04% -50.91% -
75th Percentile £328 £179 £448
90th Percentile £334 £220 £474
Wales median daily rate £263 £135 £275
% change year-on-year +94.44% -50.91% +64.18%
Number of hourly rates quoted 0 0 2
10th Percentile - - £46.63
25th Percentile - - £47.19
Median hourly rate - - £48.75
75th Percentile - - £49.69
90th Percentile - - £49.88
Wales median hourly rate - - £48.75
% change year-on-year - - +2.85%

All Quality Assurance and Compliance Skills
South Wales

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in South Wales.

Contract vacancies with a requirement for quality assurance or compliance skills 27 70 87
As % of all contract IT jobs advertised in South Wales 11.11% 22.58% 17.23%
Number of daily rates quoted 19 43 52
10th Percentile £167 £138 £250
25th Percentile £283 £313 £273
Median daily rate (50th Percentile) £350 £513 £500
Median % change year-on-year -31.71% +2.50% -
75th Percentile £431 £551 £550
90th Percentile £503 £667 £599
Wales median daily rate £350 £513 £500
% change year-on-year -31.71% +2.50% +2.56%
Number of hourly rates quoted 1 4 10
10th Percentile - £12.26 -
25th Percentile - £14.15 -
Median hourly rate £15.00 £15.61 £10.92
Median % change year-on-year -3.89% +42.93% -12.61%
75th Percentile - £16.98 £11.94
90th Percentile - £19.07 £48.88
Wales median hourly rate £15.00 £15.61 £10.92
% change year-on-year -3.89% +42.93% -14.34%

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Contractor Daily Rate Trend in South Wales

3-month moving average daily rate quoted in jobs citing SLA in South Wales.

Daily rate trend for SLA in South Wales

SLA
Daily Rate Histogram in South Wales

Daily rate distribution for jobs citing SLA in South Wales over the 6 months to 14 May 2025.

Daily rate histogram for SLA in South Wales

SLA
Contractor Hourly Rate Trend in South Wales

3-month moving average hourly rates quoted in jobs citing SLA in South Wales.

Hourly rate trend for SLA in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South Wales region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +4 3 £325 +47.73% 8
Neath Port Talbot - 1 £135 -
Caerphilly - 1 £180 - 1
SLA
Wales

SLA
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Apache
1 1 (20.00%) JBoss
1 1 (20.00%) nginx
1 1 (20.00%) Tomcat
1 1 (20.00%) WebLogic
1 1 (20.00%) WebLogic Portal
1 1 (20.00%) WebSphere
1 1 (20.00%) WebSphere Application Server
Applications
1 1 (20.00%) Microsoft Office
Business Applications
1 1 (20.00%) Remedy ITSM
Cloud Services
1 1 (20.00%) AWS
1 1 (20.00%) Azure
1 1 (20.00%) GitHub
1 1 (20.00%) Microsoft 365
1 1 (20.00%) OCI
1 1 (20.00%) OpenShift
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) VoIP
1 2 (40.00%) WAN
1 2 (40.00%) Wi-Fi
2 1 (20.00%) DNS
2 1 (20.00%) Firewall
2 1 (20.00%) Remote Desktop
2 1 (20.00%) SSL
Development Applications
1 1 (20.00%) JIRA
General
1 3 (60.00%) Social Skills
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Documentation Skills
2 1 (20.00%) Public Sector
Job Titles
1 3 (60.00%) Support Engineer
2 2 (40.00%) IT Engineer
2 2 (40.00%) IT Support
2 2 (40.00%) IT Support Engineer
3 1 (20.00%) 2nd Line Desktop Support
3 1 (20.00%) 2nd Line Support
3 1 (20.00%) 2nd Line Technical Support
3 1 (20.00%) Administrator
3 1 (20.00%) Desktop Support
3 1 (20.00%) Senior
3 1 (20.00%) Senior Support Engineer
3 1 (20.00%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (20.00%) JSON
1 1 (20.00%) JWT
1 1 (20.00%) Middleware
1 1 (20.00%) OAuth
Miscellaneous
1 2 (40.00%) Enterprise Software
2 1 (20.00%) CMDB
2 1 (20.00%) Management Information System
Operating Systems
1 2 (40.00%) Android
1 2 (40.00%) Mac OS
1 2 (40.00%) Windows
1 2 (40.00%) Windows 10
2 1 (20.00%) Linux
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) ITSM
1 2 (40.00%) Problem-Solving
2 1 (20.00%) API Management
2 1 (20.00%) Asset Management
2 1 (20.00%) Business Continuity
2 1 (20.00%) CI/CD
2 1 (20.00%) Containerisation
2 1 (20.00%) Customer Experience
2 1 (20.00%) Customer Service
2 1 (20.00%) Disaster Recovery
2 1 (20.00%) Identity Management
2 1 (20.00%) Information Security
2 1 (20.00%) Infrastructure Automation
2 1 (20.00%) Migration
2 1 (20.00%) Project Delivery
2 1 (20.00%) Requirements Gathering
2 1 (20.00%) Roadmaps
2 1 (20.00%) Service Management
2 1 (20.00%) Technology Roadmap
Programming Languages
1 1 (20.00%) Java
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) QA
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Docker
1 1 (20.00%) LXC
Systems Management
1 1 (20.00%) Ansible
1 1 (20.00%) Kubernetes
1 1 (20.00%) Oracle Identity Management
1 1 (20.00%) SCCM
Vendors
1 3 (60.00%) ServiceNow
2 1 (20.00%) IBM
2 1 (20.00%) Microsoft
2 1 (20.00%) Oracle
2 1 (20.00%) Red Hat
2 1 (20.00%) Remedy
2 1 (20.00%) VMware