IT Support Contract Job Trends in South Wales

IT Support
Wales > South Wales

The median IT Support daily rate in South Wales is £183, according to job vacancies posted in the 6 months leading up to 5 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Sep 2025
Same period 2024 Same period 2023
Rank 20 31 40
Rank change year-on-year +11 +9 +20
Contract jobs requiring an IT Support 13 12 11
As % of all contract jobs advertised in South Wales 5.28% 3.70% 2.72%
As % of the Job Titles category 5.73% 4.07% 2.87%
Number of daily rates quoted 7 11 9
10th Percentile £150 - £140
25th Percentile £165 £120 £141
Median daily rate (50th Percentile) £183 £139 £155
Median % change year-on-year +31.61% -10.29% -12.06%
75th Percentile £216 £148 £165
90th Percentile £273 £195 £204
Wales median daily rate £187 £131 £165
% change year-on-year +42.37% -20.61% -4.35%
Number of hourly rates quoted 6 0 1
10th Percentile £17.63 - -
25th Percentile £20.25 - £21.25
Median hourly rate £20.50 - £22.50
75th Percentile £20.75 - £23.75
90th Percentile - - -
Wales median hourly rate £20.50 - £22.50
% change year-on-year - - +66.67%

All DemandTrendContract IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in South Wales with a recognized job title 227 295 383
% of contract IT jobs with a recognized job title 92.28% 91.05% 94.57%
Number of daily rates quoted 164 176 291
10th Percentile £190 £136 £165
25th Percentile £265 £200 £300
Median daily rate (50th Percentile) £375 £419 £463
Median % change year-on-year -10.45% -9.46% -7.50%
75th Percentile £488 £550 £600
90th Percentile £625 £622 £650
Wales median daily rate £388 £425 £450
% change year-on-year -8.82% -5.56% -10.00%
Number of hourly rates quoted 17 42 26
10th Percentile £12.73 £15.48 £16.98
25th Percentile £13.08 £20.12 £16.98
Median hourly rate £16.00 £25.60 £23.92
Median % change year-on-year -37.50% +7.05% +26.17%
75th Percentile £20.75 £49.69 £37.50
90th Percentile £24.99 £53.75 £50.72
Wales median hourly rate £20.50 £27.50 £22.50
% change year-on-year -25.45% +22.22% +36.36%

IT Support
Job Vacancy Trend in South Wales

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for IT Support in South Wales

IT Support
Daily Rate Trend in South Wales

Contractor daily rate distribution trend for IT Support job vacancies in South Wales.

Contractor daily rate distribution trend for IT Support job vacancies in South Wales

IT Support
Daily Rate Histogram in South Wales

Daily rate distribution for jobs citing IT Support in South Wales over the 6 months to 5 September 2025.

Daily rate histogram for IT Support in South Wales

IT Support
Hourly Rate Trend in South Wales

Contractor hourly rate distribution trend for IT Support job vacancies in South Wales.

Contractor hourly rate distribution trend for IT Support job vacancies in South Wales

IT Support
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the South Wales region over the 6 months to 5 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +2 6 £195 +56.00% 3
Glamorgan - 5 - - 3
Newport +13 1 £160 -15.79%
Neath Port Talbot - 1 £135 -
IT Support
Wales

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 5 September 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region featuring IT Support in the job title.

1 5 (38.46%) SLA
1 5 (38.46%) Control-M
1 5 (38.46%) BCP
1 5 (38.46%) Business Continuity
1 5 (38.46%) ITIL
1 5 (38.46%) BT
1 5 (38.46%) Business Continuity Planning
1 5 (38.46%) Data Centre
1 5 (38.46%) Social Skills
1 5 (38.46%) Event-Driven
1 5 (38.46%) Batch Scheduling
2 4 (30.77%) Windows
3 3 (23.08%) Problem-Solving
3 3 (23.08%) NHS
3 3 (23.08%) Microsoft 365
4 2 (15.38%) ServiceNow
4 2 (15.38%) ITIL Foundation Certificate
4 2 (15.38%) Public Sector
4 2 (15.38%) Windows 10
4 2 (15.38%) Analytical Skills
4 2 (15.38%) Customer Service
4 2 (15.38%) ITSM
4 2 (15.38%) Mac OS
4 2 (15.38%) Service Management
4 2 (15.38%) Service Delivery
4 2 (15.38%) Microsoft
5 1 (7.69%) Active Directory
5 1 (7.69%) HP
5 1 (7.69%) Apple
5 1 (7.69%) LAN

IT Support Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (23.08%) Microsoft 365
2 1 (7.69%) Azure
Communications & Networking
1 1 (7.69%) DNS
1 1 (7.69%) Firewall
1 1 (7.69%) IPsec
1 1 (7.69%) LAN
1 1 (7.69%) Remote Desktop
1 1 (7.69%) VoIP
1 1 (7.69%) VPN
1 1 (7.69%) WAN
1 1 (7.69%) Wi-Fi
General
1 5 (38.46%) Social Skills
2 2 (15.38%) Analytical Skills
2 2 (15.38%) Public Sector
3 1 (7.69%) Documentation Skills
3 1 (7.69%) Legal
3 1 (7.69%) Organisational Skills
3 1 (7.69%) Welsh Language
Miscellaneous
1 5 (38.46%) Data Centre
2 3 (23.08%) NHS
3 1 (7.69%) CMDB
3 1 (7.69%) Enterprise Software
3 1 (7.69%) Management Information System
Operating Systems
1 4 (30.77%) Windows
2 2 (15.38%) Mac OS
2 2 (15.38%) Windows 10
3 1 (7.69%) Android
3 1 (7.69%) Windows 7
Processes & Methodologies
1 5 (38.46%) Batch Scheduling
1 5 (38.46%) BCP
1 5 (38.46%) Business Continuity
1 5 (38.46%) Business Continuity Planning
1 5 (38.46%) Event-Driven
1 5 (38.46%) ITIL
2 3 (23.08%) Problem-Solving
3 2 (15.38%) Customer Service
3 2 (15.38%) ITSM
3 2 (15.38%) Service Delivery
3 2 (15.38%) Service Management
4 1 (7.69%) Break/Fix
4 1 (7.69%) Change Management
4 1 (7.69%) Customer Experience
4 1 (7.69%) Incident Management
4 1 (7.69%) Information Governance
4 1 (7.69%) Time Management
4 1 (7.69%) User Experience
4 1 (7.69%) Workload Management
Qualifications
1 2 (15.38%) ITIL Foundation Certificate
2 1 (7.69%) HND
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 5 (38.46%) SLA
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) Hyper-V
Systems Management
1 5 (38.46%) Control-M
2 1 (7.69%) Microsoft Intune
2 1 (7.69%) SCCM
Vendors
1 5 (38.46%) BT
2 2 (15.38%) Microsoft
2 2 (15.38%) ServiceNow
3 1 (7.69%) Apple
3 1 (7.69%) HP