Service Delivery Jobs in South Wales

Service Delivery
Wales > South Wales

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 53 89 79
Rank change year-on-year +36 -10 -7
Permanent jobs citing Service Delivery 46 14 41
As % of all permanent jobs advertised in South Wales 3.19% 1.22% 2.85%
As % of the Processes & Methodologies category 4.02% 1.27% 3.07%
Number of salaries quoted 19 10 12
10th Percentile £24,500 £26,340 £32,950
25th Percentile £25,000 £37,039 £37,000
Median annual salary (50th Percentile) £52,101 £38,744 £43,500
Median % change year-on-year +34.48% -10.93% +2.35%
75th Percentile £52,936 £45,550 £57,813
90th Percentile £103,726 £47,250 £59,875
Wales median annual salary £52,101 £38,744 £37,000
% change year-on-year +34.48% +4.71% -7.50%

All Process and Methodology Skills
South Wales

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,145 1,103 1,336
As % of all permanent jobs advertised in South Wales 79.40% 95.75% 92.97%
Number of salaries quoted 740 583 854
10th Percentile £28,290 £28,600 £31,475
25th Percentile £36,019 £36,732 £37,500
Median annual salary (50th Percentile) £47,500 £45,496 £49,500
Median % change year-on-year +4.41% -8.09% +10.00%
75th Percentile £62,200 £62,988 £62,500
90th Percentile £72,439 £75,000 £75,000
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +9.20%

Service Delivery
Job Vacancy Trend in South Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Service Delivery in South Wales

Service Delivery
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Service Delivery in South Wales.

Salary trend for Service Delivery in South Wales

Service Delivery
Salary Histogram in South Wales

Salary distribution for jobs citing Service Delivery in South Wales over the 6 months to 29 April 2024.

Salary histogram for Service Delivery in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bridgend +6 19 - - 2
Newport - 18 £52,101 -
Cardiff +1 4 £35,000 -9.66% 12
Gwent - 4 £101,117 -
Neath Port Talbot - 1 £45,000 - 2
Service Delivery
Wales

Service Delivery
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.35%) Microsoft Exchange
Applications
1 4 (8.70%) Microsoft Office
Cloud Services
1 8 (17.39%) Microsoft 365
2 7 (15.22%) WhatsApp
3 4 (8.70%) iPaaS
3 4 (8.70%) PaaS
3 4 (8.70%) Power Platform
4 3 (6.52%) Dynamics 365
4 3 (6.52%) Power Automate
4 3 (6.52%) PowerApps
5 2 (4.35%) AWS
5 2 (4.35%) Azure
5 2 (4.35%) Entra ID
6 1 (2.17%) BrowserStack
6 1 (2.17%) Mimecast
6 1 (2.17%) Sauce Labs
Communications & Networking
1 1 (2.17%) DHCP
1 1 (2.17%) DNS
Database & Business Intelligence
1 11 (23.91%) MySQL
2 9 (19.57%) RDBMS
2 9 (19.57%) Relational Database
3 5 (10.87%) SQL Server
4 4 (8.70%) PostgreSQL
5 2 (4.35%) Oracle Database
6 1 (2.17%) Power BI
Development Applications
1 1 (2.17%) Appium
1 1 (2.17%) Cypress.io
1 1 (2.17%) JMeter
1 1 (2.17%) Postman
1 1 (2.17%) REST Assured
1 1 (2.17%) Selenium
1 1 (2.17%) Serenity BDD
1 1 (2.17%) SpecFlow
General
1 14 (30.43%) Finance
1 14 (30.43%) Social Skills
2 9 (19.57%) Analytical Skills
3 7 (15.22%) Welsh Language
4 6 (13.04%) Public Sector
5 3 (6.52%) Local Government
5 3 (6.52%) Marketing
5 3 (6.52%) Police
6 1 (2.17%) Presentation Skills
Job Titles
1 8 (17.39%) Senior
2 7 (15.22%) DBA
2 7 (15.22%) Developer
2 7 (15.22%) IT Manager
2 7 (15.22%) Oracle DBA
2 7 (15.22%) Senior Developer
3 6 (13.04%) IT Technician
4 4 (8.70%) Consultant
4 4 (8.70%) Integration Developer
4 4 (8.70%) Senior Integration Developer
4 4 (8.70%) SQL DBA
4 4 (8.70%) Supplier Manager
5 3 (6.52%) Applications Developer
5 3 (6.52%) Architect
5 3 (6.52%) IT Risk Manager
5 3 (6.52%) ITSM Architect
5 3 (6.52%) Power Platform Developer
5 3 (6.52%) Risk Manager
5 3 (6.52%) Senior Applications Developer
5 3 (6.52%) Service Architect
Libraries, Frameworks & Software Standards
1 4 (8.70%) .NET
2 3 (6.52%) .NET Framework
2 3 (6.52%) HTML5 Canvas
3 1 (2.17%) Playwright
Miscellaneous
1 8 (17.39%) Self-Motivation
2 7 (15.22%) Enterprise Software
2 7 (15.22%) Housing Association
3 3 (6.52%) LLPG
4 1 (2.17%) CCTV
4 1 (2.17%) Driving Licence
4 1 (2.17%) Onboarding
4 1 (2.17%) Virtual Team
Operating Systems
1 12 (26.09%) Windows
2 6 (13.04%) Linux
2 6 (13.04%) Unix
3 4 (8.70%) Windows Server
3 4 (8.70%) Windows Server 2012
4 1 (2.17%) Apple iOS
4 1 (2.17%) Windows 10
Processes & Methodologies
1 19 (41.30%) Actionable Insight
2 12 (26.09%) ITIL
3 9 (19.57%) Analytical Thinking
3 9 (19.57%) Problem-Solving
4 8 (17.39%) Artificial Intelligence
4 8 (17.39%) Incident Response
5 7 (15.22%) Capacity Planning
5 7 (15.22%) Change Management
5 7 (15.22%) Code Quality
5 7 (15.22%) Housing Management
5 7 (15.22%) Incident Management
5 7 (15.22%) Line Management
5 7 (15.22%) Problem Management
6 6 (13.04%) Project Management
6 6 (13.04%) Service Management
7 5 (10.87%) Business Development
8 4 (8.70%) Agile
8 4 (8.70%) Enterprise Architecture
8 4 (8.70%) ETL
8 4 (8.70%) Supplier Management
Programming Languages
1 12 (26.09%) SQL
2 7 (15.22%) C#
3 3 (6.52%) JavaScript
4 1 (2.17%) Java
4 1 (2.17%) T-SQL
Qualifications
1 13 (28.26%) Degree
2 10 (21.74%) SC Cleared
2 10 (21.74%) Security Cleared
Quality Assurance & Compliance
1 1 (2.17%) QA
1 1 (2.17%) SLA
System Software
1 7 (15.22%) Active Directory
Systems Management
1 1 (2.17%) Microsoft Intune
1 1 (2.17%) PaperCut
1 1 (2.17%) SCCM
Vendors
1 7 (15.22%) Oracle
2 6 (13.04%) Microsoft
3 5 (10.87%) VMware
4 1 (2.17%) Canon
4 1 (2.17%) Dell
4 1 (2.17%) Veeam