Period
to 21 July 2017

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 July 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Wales > South Wales
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 66 110 74
Rank change year-on-year +44 -36 -18
Permanent jobs citing Service Delivery 55 32 78
As % of all permanent IT jobs advertised in South Wales 3.45% 1.36% 3.22%
As % of the Processes & Methodologies category 3.91% 1.61% 3.77%
Number of salaries quoted 37 29 59
South Wales median annual salary £44,500 £45,000 £40,000
Median salary % change year-on-year -1.11% +12.50% +14.29%
10th Percentile £23,000 £28,450 £22,700
90th Percentile £60,000 £56,250 £47,500
Wales median annual salary £49,039 £45,000 £40,000
% change year-on-year +8.97% +12.50% +14.29%

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process and methodology skills.

Process & Methodology Skills
South Wales
Permanent job vacancies with a requirement for process and methodology skills 1407 1983 2067
As % of all permanent IT job vacancies advertised in South Wales 88.16% 84.24% 85.24%
Number of salaries quoted 1216 1719 1754
South Wales median annual salary £40,000 £38,500 £37,000
Median salary % change year-on-year +3.90% +4.05% +5.71%
10th Percentile £24,000 £22,500 £24,000
90th Percentile £56,250 £55,000 £56,250
Wales median annual salary £40,000 £37,500 £37,000
% change year-on-year +6.67% +1.35% +5.71%

Service Delivery
Job Vacancy Trend in South Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Service Delivery in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in South Wales.

Salary trend for Service Delivery in South Wales

Service Delivery
Salary Histogram in South Wales

The salary distribution of IT jobs citing Service Delivery in South Wales over the 6 months to 21 July 2017.

Salary histogram for Service Delivery in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +24 33 £45,000 -5.26%
Newport +12 9 £24,000 -40.00%
Torfaen - 3 £45,000 - 1
Caerphilly - 2 £52,500 -
Bridgend +17 1 £45,000 +63.64%
Monmouthshire - 1 - -
Blaenau Gwent - 1 £24,000 -
Vale of Glamorgan - 1 - -
Rhondda Cynon Taff - 1 - -
Service Delivery
Wales

For the 6 months to 21 July 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Delivery.

1 20 (36.36%) Finance
2 18 (32.73%) IT Strategy
3 17 (30.91%) ITIL
4 16 (29.09%) Zachman Framework
4 16 (29.09%) TOGAF
4 16 (29.09%) Enterprise Architecture
5 15 (27.27%) Migration
5 15 (27.27%) Data Migration
5 15 (27.27%) ISO/IEC 27001
6 14 (25.45%) Business Transformation
6 14 (25.45%) HMG Security Policy Framework
7 11 (20.00%) SLA
7 11 (20.00%) Microsoft
8 8 (14.55%) Agile Software Development
9 7 (12.73%) Technical Architecture
9 7 (12.73%) Service Management
9 7 (12.73%) Continuous Improvement
10 6 (10.91%) Data Centre
10 6 (10.91%) Project Management
10 6 (10.91%) Windows
10 6 (10.91%) Information Security
10 6 (10.91%) Banking
10 6 (10.91%) ICL
10 6 (10.91%) Logistics
11 5 (9.09%) Active Directory
11 5 (9.09%) Fintech
11 5 (9.09%) Windows 7
12 4 (7.27%) CMDB
12 4 (7.27%) SDLC
12 4 (7.27%) Mobile First

Service Delivery
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.27%) IBM Notes
2 2 (3.64%) SharePoint
3 1 (1.82%) BizTalk Server
3 1 (1.82%) JCAPS
3 1 (1.82%) SharePoint 2010
3 1 (1.82%) Skype for Business
3 1 (1.82%) WebSphere
Applications
1 3 (5.45%) Microsoft Excel
1 3 (5.45%) Microsoft Office
1 3 (5.45%) Microsoft PowerPoint
2 2 (3.64%) Microsoft Project
2 2 (3.64%) MS Visio
Business Applications
1 1 (1.82%) Maximo
Cloud Services
1 2 (3.64%) SaaS
2 1 (1.82%) Amazon AWS
2 1 (1.82%) Bluemix
2 1 (1.82%) IaaS
2 1 (1.82%) IBM Cloud
2 1 (1.82%) Microsoft Azure
2 1 (1.82%) PaaS
Communications & Networking
1 2 (3.64%) IP Telephony
1 2 (3.64%) VPN
2 1 (1.82%) Cisco IPT
2 1 (1.82%) EIGRP
2 1 (1.82%) Firewall
2 1 (1.82%) FWSM
2 1 (1.82%) H.323
2 1 (1.82%) HSRP
2 1 (1.82%) HTTP
2 1 (1.82%) Internet
2 1 (1.82%) Intranet
2 1 (1.82%) LAN
2 1 (1.82%) MGCP
2 1 (1.82%) SSL
2 1 (1.82%) Structured Cabling
2 1 (1.82%) TCP/IP
2 1 (1.82%) VoIP
2 1 (1.82%) WAN
2 1 (1.82%) Wi-Fi
2 1 (1.82%) Wireless
Database & Business Intelligence
1 2 (3.64%) SQL Server
2 1 (1.82%) SQL Server Integration Services
Development Applications
1 1 (1.82%) SoapUI
General
1 20 (36.36%) Finance
2 6 (10.91%) Banking
3 2 (3.64%) Publishing
3 2 (3.64%) Telecoms
4 1 (1.82%) Billing
4 1 (1.82%) Financial Institution
4 1 (1.82%) Marketing
4 1 (1.82%) Multimedia
Job Titles
1 18 (32.73%) Delivery Manager
1 18 (32.73%) Service Manager
2 17 (30.91%) Services Delivery Manager
3 12 (21.82%) Technical Delivery Manager
3 12 (21.82%) Technical Manager
3 12 (21.82%) Technical Service Delivery Manager
3 12 (21.82%) Technical Services Manager
4 7 (12.73%) Architect
4 7 (12.73%) Solutions Architect
5 6 (10.91%) Technical Architect
5 6 (10.91%) Technical Solutions Architect
5 6 (10.91%) Technical Solutions Manager
6 5 (9.09%) Head of Support
6 5 (9.09%) IT Support
7 4 (7.27%) 2nd Line Support
7 4 (7.27%) 2nd Line Support Technician
7 4 (7.27%) Analyst
7 4 (7.27%) IT Support Technician
7 4 (7.27%) IT Technician
7 4 (7.27%) Support Technician
Libraries, Frameworks & Software Standards
1 4 (7.27%) Web Services
2 1 (1.82%) .NET
2 1 (1.82%) HTML
2 1 (1.82%) IBM Integration Bus
2 1 (1.82%) jQuery
2 1 (1.82%) SOAP
2 1 (1.82%) XML
2 1 (1.82%) XSLT
Miscellaneous
1 6 (10.91%) Data Centre
2 5 (9.09%) Fintech
3 4 (7.27%) Analytical Skills
3 4 (7.27%) CMDB
3 4 (7.27%) Virtual Team
4 1 (1.82%) Computer Science
4 1 (1.82%) Driving Licence
4 1 (1.82%) e-Learning
4 1 (1.82%) IVR
4 1 (1.82%) Management Information System
4 1 (1.82%) Security Operations Centre
4 1 (1.82%) Social Media
4 1 (1.82%) User Experience
Operating Systems
1 6 (10.91%) Windows
2 5 (9.09%) Windows 7
3 4 (7.27%) Windows 8
4 2 (3.64%) Linux
5 1 (1.82%) Mac OS X
Processes & Methodologies
1 18 (32.73%) IT Strategy
2 17 (30.91%) ITIL
3 16 (29.09%) Enterprise Architecture
3 16 (29.09%) TOGAF
3 16 (29.09%) Zachman Framework
4 15 (27.27%) Data Migration
4 15 (27.27%) Migration
5 14 (25.45%) Business Transformation
6 8 (14.55%) Agile Software Development
7 7 (12.73%) Continuous Improvement
7 7 (12.73%) Service Management
7 7 (12.73%) Technical Architecture
8 6 (10.91%) Information Security
8 6 (10.91%) Logistics
8 6 (10.91%) Project Management
9 4 (7.27%) Cybersecurity
9 4 (7.27%) DevOps
9 4 (7.27%) High Availability
9 4 (7.27%) IT Governance
9 4 (7.27%) Mobile Device Management
Programming Languages
1 2 (3.64%) SQL
2 1 (1.82%) C#
2 1 (1.82%) C++
2 1 (1.82%) Java
2 1 (1.82%) JavaScript
Qualifications
1 2 (3.64%) ITIL Certification
1 2 (3.64%) PMI Certification
1 2 (3.64%) PMP
2 1 (1.82%) CCNA
2 1 (1.82%) CCNP
2 1 (1.82%) Cisco Certification
2 1 (1.82%) Degree
2 1 (1.82%) ISTQB
2 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 15 (27.27%) ISO/IEC 27001
2 14 (25.45%) HMG Security Policy Framework
3 11 (20.00%) SLA
4 2 (3.64%) PMO
5 1 (1.82%) QA
System Software
1 5 (9.09%) Active Directory
2 1 (1.82%) Docker
2 1 (1.82%) VMware Infrastructure
Systems Management
1 1 (1.82%) Ansible
1 1 (1.82%) Cisco CUCM
1 1 (1.82%) Cisco UCCE
1 1 (1.82%) Cisco UCCX
1 1 (1.82%) Opscode Chef
1 1 (1.82%) Puppet
1 1 (1.82%) Tivoli
Vendors
1 11 (20.00%) Microsoft
2 6 (10.91%) ICL
3 4 (7.27%) Lotus
4 2 (3.64%) CheckPoint
4 2 (3.64%) Cisco
4 2 (3.64%) Juniper
4 2 (3.64%) VMware
5 1 (1.82%) Adobe
5 1 (1.82%) AppDynamics
5 1 (1.82%) Aruba
5 1 (1.82%) Citrix
5 1 (1.82%) Dell
5 1 (1.82%) F5
5 1 (1.82%) Fiorano
5 1 (1.82%) IBM
5 1 (1.82%) InterSystems
5 1 (1.82%) Mitel
5 1 (1.82%) Splunk
5 1 (1.82%) Vyatta
Port Talbot, West Glamorgan
keytree
Salary: £55000 - £60000 per annum, Benefits Flexible working, Private Health C
Posted: 2 days ago
Cwmbran, Gwent
RecruitmentRevolution.com Limited
Salary: Salary Negotiable Based on Expertise + Benefits Package
Posted: 4 days ago