Service Delivery Contracts in South Wales

Service Delivery
Wales > South Wales

The table below provides summary statistics for contract job vacancies advertised in South Wales requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 15 July 2025, comparing them to the same period in the previous two years.

6 months to
15 Jul 2025
Same period 2024 Same period 2023
Rank 22 27 47
Rank change year-on-year +5 +20 -3
Contract jobs citing Service Delivery 14 18 5
As % of all contract jobs advertised in South Wales 5.22% 4.77% 1.13%
As % of the Processes & Methodologies category 5.91% 6.16% 1.28%
Number of daily rates quoted 9 12 4
10th Percentile £235 £161 -
25th Percentile £303 £162 £381
Median daily rate (50th Percentile) £331 £400 £419
Median % change year-on-year -17.21% -4.48% -20.99%
75th Percentile £475 - £469
90th Percentile £482 - £480
Wales median daily rate £319 £400 £419
% change year-on-year -20.35% -4.48% -20.99%
Number of hourly rates quoted 5 5 1
10th Percentile - £44.00 -
25th Percentile £14.23 £46.25 -
Median hourly rate £14.61 £50.00 £50.00
Median % change year-on-year -70.78% - +177.78%
75th Percentile £15.00 £53.75 -
90th Percentile - £54.50 -
Wales median hourly rate £14.61 £48.75 £50.00
% change year-on-year -70.03% -2.50% +177.78%

All Process and Methodology Skills
South Wales

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in South Wales.

Contract vacancies with a requirement for process or methodology skills 237 292 390
As % of all contract IT jobs advertised in South Wales 88.43% 77.45% 87.84%
Number of daily rates quoted 162 188 300
10th Percentile £190 £143 £190
25th Percentile £285 £216 £359
Median daily rate (50th Percentile) £400 £438 £500
Median % change year-on-year -8.57% -12.50% -0.32%
75th Percentile £483 £551 £588
90th Percentile £624 £625 £650
Wales median daily rate £400 £450 £481
% change year-on-year -11.11% -6.49% -3.75%
Number of hourly rates quoted 22 39 24
10th Percentile £13.08 £15.03 -
25th Percentile £14.23 £15.64 £16.98
Median hourly rate £15.50 £25.18 £19.49
Median % change year-on-year -38.44% +29.19% -2.55%
75th Percentile £20.75 £49.38 £25.25
90th Percentile £23.75 £85.20 £49.63
Wales median hourly rate £20.50 £23.66 £19.49
% change year-on-year -13.36% +21.40% -2.33%

Service Delivery
Job Vacancy Trend in South Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Service Delivery in South Wales

Service Delivery
Contractor Daily Rate Trend in South Wales

3-month moving average daily rate quoted in jobs citing Service Delivery in South Wales.

Daily rate trend for Service Delivery in South Wales

Service Delivery
Daily Rate Histogram in South Wales

Daily rate distribution for jobs citing Service Delivery in South Wales over the 6 months to 15 July 2025.

Daily rate histogram for Service Delivery in South Wales

Service Delivery
Contractor Hourly Rate Trend in South Wales

3-month moving average hourly rates quoted in jobs citing Service Delivery in South Wales.

Hourly rate trend for Service Delivery in South Wales

Service Delivery
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South Wales region over the 6 months to 15 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +11 8 £389 +139.20% 12
Glamorgan - 5 - - 14
Newport 0 1 £265 -33.75% 7
Service Delivery
Wales

Service Delivery
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.14%) MS Visio
Cloud Services
1 3 (21.43%) AWS
1 3 (21.43%) Azure
1 3 (21.43%) GCP
Communications & Networking
1 2 (14.29%) DNS
2 1 (7.14%) BGP
2 1 (7.14%) Cisco Firepower
2 1 (7.14%) DHCP
2 1 (7.14%) Firewall
2 1 (7.14%) IPv4
2 1 (7.14%) OSPF
2 1 (7.14%) VPN
2 1 (7.14%) Wireless
Development Applications
1 1 (7.14%) Selenium
1 1 (7.14%) SpecFlow
General
1 10 (71.43%) Social Skills
2 5 (35.71%) Public Sector
3 2 (14.29%) Organisational Skills
3 2 (14.29%) Welsh Language
4 1 (7.14%) Digital Health
4 1 (7.14%) Electronics
4 1 (7.14%) Finance
4 1 (7.14%) Manufacturing
4 1 (7.14%) Marketing
4 1 (7.14%) Pharmaceutical
4 1 (7.14%) Presentation Skills
4 1 (7.14%) Telecoms
Job Titles
1 3 (21.43%) Architect
2 2 (14.29%) Cloud Architect
2 2 (14.29%) Cloud Infrastructure Architect
2 2 (14.29%) Designer
2 2 (14.29%) Infrastructure Architect
2 2 (14.29%) Lead
2 2 (14.29%) Lead Designer
2 2 (14.29%) Lead Service Designer
2 2 (14.29%) Service Designer
3 1 (7.14%) Clinical Project Manager
3 1 (7.14%) Desktop Support Technician
3 1 (7.14%) Desktop Technician
3 1 (7.14%) Installation Technician
3 1 (7.14%) NHS Project Manager
3 1 (7.14%) Principal Architect
3 1 (7.14%) Principal Solutions Architect
3 1 (7.14%) Senior
3 1 (7.14%) Senior Network Engineer
3 1 (7.14%) Systems Manager
3 1 (7.14%) Test Engineer
Libraries, Frameworks & Software Standards
1 1 (7.14%) CSS
1 1 (7.14%) HTML
Miscellaneous
1 5 (35.71%) NHS
2 3 (21.43%) Cloud Native
3 1 (7.14%) Data Centre
Processes & Methodologies
1 8 (57.14%) Problem-Solving
2 7 (50.00%) Agile
3 5 (35.71%) Customer Service
3 5 (35.71%) Ticket Management
4 3 (21.43%) Cloud Security
4 3 (21.43%) Data Privacy
4 3 (21.43%) DevSecOps
4 3 (21.43%) Roadmaps
4 3 (21.43%) Strategic Roadmap
4 3 (21.43%) Technical Leadership
5 2 (14.29%) Coaching
5 2 (14.29%) Computer Science
5 2 (14.29%) Enterprise Architecture
5 2 (14.29%) IT Strategy
5 2 (14.29%) Mentoring
5 2 (14.29%) Migration
5 2 (14.29%) Service Design
5 2 (14.29%) Test Automation
5 2 (14.29%) TOGAF
5 2 (14.29%) User-Centered Design (UCD)
Programming Languages
1 1 (7.14%) C#
Qualifications
1 4 (28.57%) Degree
1 4 (28.57%) Master's Degree
2 2 (14.29%) AWS Certification
2 2 (14.29%) AWS Certified Solutions Architect
2 2 (14.29%) Azure Certification
2 2 (14.29%) CITP
2 2 (14.29%) Computer Science Degree
3 1 (7.14%) CCIE
3 1 (7.14%) CCNP
3 1 (7.14%) Cisco Certification
System Software
1 1 (7.14%) VMware Infrastructure
Systems Management
1 1 (7.14%) Cisco Prime
Vendors
1 3 (21.43%) Google
1 3 (21.43%) Microsoft
2 1 (7.14%) Cisco
2 1 (7.14%) Ekahau
2 1 (7.14%) Palo Alto
2 1 (7.14%) SAP
2 1 (7.14%) VMware