Period
to 20 November 2017

The median contractor rate for a 2nd Line Support was £145 per day in advertised job vacancies in Surrey during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Surrey
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 110 109 111
Rank change year-on-year -1 +2 -15
Contract jobs requiring a 2nd Line Support 35 22 35
As % of all contract IT jobs advertised in Surrey 1.27% 0.96% 1.28%
As % of the Job Titles category 1.34% 1.00% 1.35%
Number of daily rates quoted 21 9 24
Surrey median daily rate £145 £195 £138
Median daily rate % change year-on-year -25.64% +41.82% -19.12%
10th Percentile £113 £143 £94
90th Percentile £288 £245 £199
South East median daily rate £145 £160 £174
% change year-on-year -9.38% -7.91% +2.21%
Number of hourly rates quoted 13 5 9
Surrey median hourly rate £15.50 £18.50 £13.50
Median hourly rate % change year-on-year -16.22% +37.04% -12.90%
10th Percentile £14.25 £17.75 £11.00
90th Percentile £21.40 £20.00 £15.80
South East median hourly rate £15.50 £17.53 £16.50
% change year-on-year -11.58% +6.24% +8.20%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 2617 2192 2598
% of contract IT jobs with a recognized job title 94.92% 95.35% 94.78%
Number of daily rates quoted 1834 1441 1581
Surrey median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £263 £213 £263
90th Percentile £575 £575 £538
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +7.12%
Number of hourly rates quoted 93 103 86
Surrey median hourly rate £17.00 £22.50 £18.77
Median hourly rate % change year-on-year -24.44% +19.90% +10.38%
10th Percentile £11.79 £11.69 £11.50
90th Percentile £47.76 £45.07 £48.75
South East median hourly rate £18.00 £19.63 £18.50
% change year-on-year -8.28% +6.08% +15.63%

2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support in Surrey

2nd Line Support
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Surrey.

Contractor daily rate trend for 2nd Line Support in Surrey

2nd Line Support
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing 2nd Line Support in Surrey over the 6 months to 20 November 2017.

Contractor daily rate histogram for 2nd Line Support in Surrey

2nd Line Support
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Surrey.

Contractor hourly rate trend for 2nd Line Support in Surrey

2nd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Surrey region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +2 8 £148 -24.36% 2
Woking +5 4 £127 -
Weybridge +13 3 £113 - 1
Leatherhead -5 3 £145 -
Cobham - 3 £275 -
Staines - 2 £235 - 1
Camberley - 2 - -
Farnham - 1 £140 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 20 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region featuring 2nd Line Support in the job title.

1 31 (88.57%) Windows
2 26 (74.29%) Active Directory
3 21 (60.00%) Windows 7
4 16 (45.71%) Microsoft
5 12 (34.29%) ITIL
6 11 (31.43%) Microsoft Office
7 9 (25.71%) Citrix
7 9 (25.71%) Blackberry
8 8 (22.86%) Microsoft Certification
8 8 (22.86%) MCP
8 8 (22.86%) Office 365
8 8 (22.86%) Windows Server
9 7 (20.00%) Remote Desktop
9 7 (20.00%) Windows XP
9 7 (20.00%) Apple
10 6 (17.14%) LAN
10 6 (17.14%) MCSE
10 6 (17.14%) Cisco
10 6 (17.14%) WAN
10 6 (17.14%) TCP/IP
10 6 (17.14%) VPN
10 6 (17.14%) SCCM
11 5 (14.29%) Windows Server 2008
11 5 (14.29%) Windows Server 2012
11 5 (14.29%) MS Exchange
11 5 (14.29%) Internet
12 4 (11.43%) Manufacturing
12 4 (11.43%) Firewall
12 4 (11.43%) Eclipse
12 4 (11.43%) DNS

2nd Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.29%) MS Exchange
2 3 (8.57%) Blackberry Enterprise Server
2 3 (8.57%) Exchange Server 2010
2 3 (8.57%) Exchange Server 2013
3 2 (5.71%) Skype for Business
Applications
1 11 (31.43%) Microsoft Office
Cloud Services
1 8 (22.86%) Office 365
Communications & Networking
1 7 (20.00%) Remote Desktop
2 6 (17.14%) LAN
2 6 (17.14%) TCP/IP
2 6 (17.14%) VPN
2 6 (17.14%) WAN
3 5 (14.29%) Internet
4 4 (11.43%) DHCP
4 4 (11.43%) DNS
4 4 (11.43%) Firewall
4 4 (11.43%) Skype
5 3 (8.57%) Intranet
6 2 (5.71%) SMS
6 2 (5.71%) VLAN
6 2 (5.71%) VoIP
7 1 (2.86%) ADSL
7 1 (2.86%) ISDN
7 1 (2.86%) PSTN
Database & Business Intelligence
1 1 (2.86%) SQL Server
Development Applications
1 4 (11.43%) Eclipse
2 1 (2.86%) MSI
General
1 4 (11.43%) Manufacturing
2 2 (5.71%) Back Office
2 2 (5.71%) Finance
3 1 (2.86%) Retail
3 1 (2.86%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.86%) COM
Miscellaneous
1 9 (25.71%) Blackberry
2 3 (8.57%) Analytical Skills
3 2 (5.71%) Driving Licence
4 1 (2.86%) Data Centre
4 1 (2.86%) EPoS
4 1 (2.86%) Video Conferencing
Operating Systems
1 31 (88.57%) Windows
2 21 (60.00%) Windows 7
3 8 (22.86%) Windows Server
4 7 (20.00%) Windows XP
5 5 (14.29%) Windows Server 2008
5 5 (14.29%) Windows Server 2012
6 4 (11.43%) Windows 8
7 3 (8.57%) Windows 10
7 3 (8.57%) Windows Server 2003
8 2 (5.71%) Android
9 1 (2.86%) Apple iOS
9 1 (2.86%) Mac OS
9 1 (2.86%) Windows Phone
Processes & Methodologies
1 12 (34.29%) ITIL
2 2 (5.71%) Kalman Filter
2 2 (5.71%) Mobile Device Management
2 2 (5.71%) Project Management
2 2 (5.71%) Resource Allocation
2 2 (5.71%) Virtual Infrastructure
3 1 (2.86%) Analytical Thinking
3 1 (2.86%) Application Packaging
3 1 (2.86%) Asset Management
3 1 (2.86%) Business Continuity
3 1 (2.86%) Configuration Management
3 1 (2.86%) Continuous Improvement
3 1 (2.86%) Data Management
3 1 (2.86%) ITIL V3
3 1 (2.86%) Patch Management
3 1 (2.86%) Service Delivery
3 1 (2.86%) Service Management
Programming Languages
1 3 (8.57%) SQL
Qualifications
1 8 (22.86%) MCP
1 8 (22.86%) Microsoft Certification
2 6 (17.14%) MCSE
3 3 (8.57%) MCSA
4 2 (5.71%) ACSA
4 2 (5.71%) CCNA
4 2 (5.71%) Cisco Certification
5 1 (2.86%) A+ Certification
5 1 (2.86%) NVQ Level 3
Quality Assurance & Compliance
1 3 (8.57%) SLA
System Software
1 26 (74.29%) Active Directory
2 2 (5.71%) XenApp
2 2 (5.71%) XenDesktop
3 1 (2.86%) Microsoft App-V
3 1 (2.86%) Terminal Services
3 1 (2.86%) VMware Infrastructure
Systems Management
1 6 (17.14%) SCCM
2 2 (5.71%) DameWare
3 1 (2.86%) HP Data Protector
3 1 (2.86%) Symantec Endpoint Protection
Vendors
1 16 (45.71%) Microsoft
2 9 (25.71%) Citrix
3 7 (20.00%) Apple
4 6 (17.14%) Cisco
5 4 (11.43%) Mitel
6 3 (8.57%) VMware
7 2 (5.71%) Dell
7 2 (5.71%) NetApp
8 1 (2.86%) Altiris
8 1 (2.86%) AppSense
8 1 (2.86%) HP
8 1 (2.86%) Juniper
8 1 (2.86%) MobileIron
8 1 (2.86%) ServiceNow
8 1 (2.86%) Symantec