Period
to 18 July 2018

The median contractor rate for a 2nd Line Support was £150 per day in advertised job vacancies in Surrey during the 6 months to 18 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Surrey
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 133 106 116
Rank change year-on-year -27 +10 -14
Contract jobs requiring a 2nd Line Support 29 36 33
As % of all contract IT jobs advertised in Surrey 0.88% 1.43% 1.25%
As % of the Job Titles category 0.93% 1.51% 1.31%
Number of daily rates quoted 27 24 18
Surrey median daily rate £150 £160 £165
Median daily rate % change year-on-year -6.25% -3.03% +4.76%
10th Percentile £114 £124 £126
90th Percentile £193 £288 £221
South East median daily rate £150 £150 £160
% change year-on-year - -6.25% -5.88%
Number of hourly rates quoted 2 13 4
Surrey median hourly rate £19.50 £15.00 £17.00
Median hourly rate % change year-on-year +30.00% -11.76% +23.64%
10th Percentile £16.30 £12.50 £14.78
90th Percentile £23.10 £20.40 £19.40
South East median hourly rate £16.00 £15.00 £17.00
% change year-on-year +6.67% -11.76% +3.03%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 3,110 2,391 2,521
% of contract IT jobs with a recognized job title 94.56% 94.73% 95.86%
Number of daily rates quoted 2,162 1,630 1,677
Surrey median daily rate £475 £425 £425
Median daily rate % change year-on-year +11.76% - +6.25%
10th Percentile £300 £263 £243
90th Percentile £600 £575 £575
South East median daily rate £425 £408 £400
% change year-on-year +4.29% +1.88% +6.67%
Number of hourly rates quoted 93 80 148
Surrey median hourly rate £23.50 £18.75 £23.00
Median hourly rate % change year-on-year +25.33% -18.48% +27.78%
10th Percentile £11.34 £12.61 £11.25
90th Percentile £50.95 £47.50 £48.75
South East median hourly rate £19.00 £17.50 £20.00
% change year-on-year +8.57% -12.50% +14.29%

2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support in Surrey

2nd Line Support
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Surrey.

Contractor daily rate trend for 2nd Line Support in Surrey

2nd Line Support
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Surrey.

Contractor hourly rate trend for 2nd Line Support in Surrey

2nd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Surrey region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +12 5 £170 +4.62% 1
Sunbury-on-Thames - 5 £114 -
Guildford -25 2 £120 -5.88% 1
Reigate -28 2 £175 +9.38%
Staines - 2 £200 -
Camberley - 2 £133 -
Dorking - 2 - -
Redhill - 1 £150 - 1
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 18 July 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region featuring 2nd Line Support in the job title.

1 20 (68.97%) Active Directory
2 16 (55.17%) Windows
3 14 (48.28%) Microsoft
3 14 (48.28%) Office 365
4 9 (31.03%) Windows 7
5 7 (24.14%) Windows 8
6 6 (20.69%) Windows 10
6 6 (20.69%) Microsoft Office
6 6 (20.69%) ITIL
6 6 (20.69%) MS Exchange
7 5 (17.24%) Finance
7 5 (17.24%) VMware
8 4 (13.79%) Analytical Skills
8 4 (13.79%) Skype
8 4 (13.79%) SharePoint
9 3 (10.34%) LAN
9 3 (10.34%) TCP/IP
9 3 (10.34%) DNS
9 3 (10.34%) SQL
9 3 (10.34%) Apple
9 3 (10.34%) Service Management
9 3 (10.34%) Android
9 3 (10.34%) Apple iOS
9 3 (10.34%) Skype for Business
9 3 (10.34%) Patch Management
10 2 (6.90%) Proactive Monitoring
10 2 (6.90%) Problem-Solving
10 2 (6.90%) Change Control
10 2 (6.90%) Remote Desktop
10 2 (6.90%) Mac OS

2nd Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.69%) MS Exchange
2 4 (13.79%) SharePoint
3 3 (10.34%) Skype for Business
4 1 (3.45%) Blackberry Enterprise Server
4 1 (3.45%) Exchange Server 2010
4 1 (3.45%) Exchange Server 2013
Applications
1 6 (20.69%) Microsoft Office
Cloud Services
1 14 (48.28%) Office 365
2 1 (3.45%) Mimecast
Communications & Networking
1 4 (13.79%) Skype
2 3 (10.34%) DNS
2 3 (10.34%) LAN
2 3 (10.34%) TCP/IP
3 2 (6.90%) Firewall
3 2 (6.90%) Remote Desktop
3 2 (6.90%) VLAN
3 2 (6.90%) WAN
3 2 (6.90%) WLAN
4 1 (3.45%) DHCP
4 1 (3.45%) Internet
4 1 (3.45%) Intranet
4 1 (3.45%) VoIP
General
1 5 (17.24%) Finance
2 2 (6.90%) Law
3 1 (3.45%) Mandarin Language
Miscellaneous
1 4 (13.79%) Analytical Skills
2 2 (6.90%) iPhone
2 2 (6.90%) Smartphone
3 1 (3.45%) Blackberry
3 1 (3.45%) Data Centre
Operating Systems
1 16 (55.17%) Windows
2 9 (31.03%) Windows 7
3 7 (24.14%) Windows 8
4 6 (20.69%) Windows 10
5 3 (10.34%) Android
5 3 (10.34%) Apple iOS
6 2 (6.90%) Linux
6 2 (6.90%) Mac OS
6 2 (6.90%) Windows Server 2008
7 1 (3.45%) Ubuntu
7 1 (3.45%) Windows Server
7 1 (3.45%) Windows Server 2003
7 1 (3.45%) Windows Server 2012
7 1 (3.45%) Windows XP
Processes & Methodologies
1 6 (20.69%) ITIL
2 3 (10.34%) Patch Management
2 3 (10.34%) Service Management
3 2 (6.90%) Asset Management
3 2 (6.90%) Change Control
3 2 (6.90%) Proactive Monitoring
3 2 (6.90%) Problem-Solving
3 2 (6.90%) Security Management
4 1 (3.45%) Fault Management
4 1 (3.45%) Line Management
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) PowerShell
2 1 (3.45%) Python
2 1 (3.45%) VB
Qualifications
1 1 (3.45%) CCNA
1 1 (3.45%) Cisco Certification
1 1 (3.45%) Degree
1 1 (3.45%) MCSE
1 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.45%) SLA
System Software
1 20 (68.97%) Active Directory
2 2 (6.90%) Hyper-V
2 2 (6.90%) VMware Infrastructure
Systems Management
1 1 (3.45%) Norton AntiVirus
1 1 (3.45%) SCCM
1 1 (3.45%) Systems Management Server (SMS)
Vendors
1 14 (48.28%) Microsoft
2 5 (17.24%) VMware
3 3 (10.34%) Apple
4 2 (6.90%) Cisco
4 2 (6.90%) Citrix
4 2 (6.90%) Sony
5 1 (3.45%) Huawei
5 1 (3.45%) Mitel
5 1 (3.45%) ServiceNow
5 1 (3.45%) Symantec