2nd Line Support Contracts in Surrey

Second Line Support
South East > Surrey

The median Second Line Support daily rate in Surrey is £203, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 27 54 50
Rank change year-on-year +27 -4 -5
Contract jobs requiring a 2nd Line Support 12 2 19
As % of all contract jobs advertised in Surrey 4.03% 0.34% 2.80%
As % of the Job Titles category 4.21% 0.37% 2.94%
Number of daily rates quoted 4 2 16
10th Percentile - £204 £194
25th Percentile £188 £211 £227
Median daily rate (50th Percentile) £203 £228 £299
Median % change year-on-year -10.99% -23.85% +35.80%
75th Percentile £213 £251 £315
90th Percentile £217 £261 £330
South East median daily rate £216 £200 £225
% change year-on-year +8.13% -11.11% +18.42%
Number of hourly rates quoted 5 0 0
10th Percentile - - -
25th Percentile - - -
Median hourly rate £28.00 - -
75th Percentile - - -
90th Percentile £31.45 - -
South East median hourly rate £28.00 - £28.90
% change year-on-year - - +60.56%

All Contract IT Job Vacancies
Surrey

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Surrey with a recognized job title 285 545 646
% of contract IT jobs with a recognized job title 95.64% 92.84% 95.28%
Number of daily rates quoted 191 404 473
10th Percentile £188 £200 £199
25th Percentile £269 £367 £316
Median daily rate (50th Percentile) £463 £500 £500
Median % change year-on-year -7.50% - -
75th Percentile £543 £614 £600
90th Percentile £660 £692 £700
South East median daily rate £500 £500 £500
% change year-on-year - - +2.42%
Number of hourly rates quoted 28 56 38
10th Percentile £20.00 £12.38 £19.53
25th Percentile £24.18 £13.25 £42.50
Median hourly rate £25.15 £28.37 £45.00
Median % change year-on-year -11.33% -36.97% +109.64%
75th Percentile £36.16 £57.63 £61.49
90th Percentile £62.50 £76.86 £64.13
South East median hourly rate £32.50 £47.50 £48.40
% change year-on-year -31.58% -1.86% +130.48%

2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support in Surrey

2nd Line Support
Contractor Daily Rate Trend in Surrey

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Surrey.

Daily rate trend for 2nd Line Support in Surrey

2nd Line Support
Contractor Hourly Rate Trend in Surrey

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Surrey.

Hourly rate trend for 2nd Line Support in Surrey

2nd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Surrey region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Guildford - 8 £220 -
Leatherhead - 2 £195 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 1 May 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region featuring 2nd Line Support in the job title.

1 9 (75.00%) Windows
2 8 (66.67%) ITIL
2 8 (66.67%) Problem-Solving
3 7 (58.33%) Windows 10
3 7 (58.33%) Active Directory
4 6 (50.00%) Microsoft 365
5 4 (33.33%) Service Management
5 4 (33.33%) Microsoft
5 4 (33.33%) ITIL Certification
5 4 (33.33%) Customer Service
6 3 (25.00%) Service Delivery
6 3 (25.00%) Softphone
6 3 (25.00%) Incident Management
7 2 (16.67%) Degree
7 2 (16.67%) Mac OS
7 2 (16.67%) Wi-Fi
7 2 (16.67%) Microsoft Exchange
7 2 (16.67%) LAN
7 2 (16.67%) WAN
7 2 (16.67%) Microsoft Office
7 2 (16.67%) VPN
7 2 (16.67%) Enterprise Software
7 2 (16.67%) Patch Management
7 2 (16.67%) A+ Certification
7 2 (16.67%) Desktop Virtualisation
7 2 (16.67%) Social Skills
8 1 (8.33%) Major Incident Management
8 1 (8.33%) Customer Requirements
8 1 (8.33%) Ticket Management
8 1 (8.33%) Analytical Skills

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Microsoft Exchange
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 6 (50.00%) Microsoft 365
Communications & Networking
1 3 (25.00%) Softphone
2 2 (16.67%) LAN
2 2 (16.67%) VPN
2 2 (16.67%) WAN
2 2 (16.67%) Wi-Fi
3 1 (8.33%) DHCP
3 1 (8.33%) DNS
3 1 (8.33%) Remote Desktop
3 1 (8.33%) TCP/IP
General
1 2 (16.67%) Social Skills
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Legal
Miscellaneous
1 2 (16.67%) Enterprise Software
Operating Systems
1 9 (75.00%) Windows
2 7 (58.33%) Windows 10
3 2 (16.67%) Mac OS
Processes & Methodologies
1 8 (66.67%) ITIL
1 8 (66.67%) Problem-Solving
2 4 (33.33%) Customer Service
2 4 (33.33%) Service Management
3 3 (25.00%) Incident Management
3 3 (25.00%) Service Delivery
4 2 (16.67%) Desktop Virtualisation
4 2 (16.67%) Patch Management
5 1 (8.33%) Customer Requirements
5 1 (8.33%) Major Incident Management
5 1 (8.33%) Software Deployment
5 1 (8.33%) Stakeholder Management
5 1 (8.33%) Ticket Management
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 4 (33.33%) ITIL Certification
2 2 (16.67%) A+ Certification
2 2 (16.67%) Degree
3 1 (8.33%) SC Cleared
3 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 7 (58.33%) Active Directory
2 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Microsoft Intune
1 1 (8.33%) SCCM
Vendors
1 4 (33.33%) Microsoft
2 1 (8.33%) Citrix
2 1 (8.33%) Dell
2 1 (8.33%) VMware