Period
to 16 February 2019

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 16 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Surrey
6 months to
16 Feb 2019
Same period 2018 Same period 2017
Rank 108 67 69
Rank change year-on-year -41 +2 +30
Contract jobs citing Service Delivery 48 82 56
As % of all contract IT jobs advertised in Surrey 1.62% 2.79% 2.74%
As % of the Processes & Methodologies category 1.82% 3.28% 3.26%
Number of daily rates quoted 35 61 26
Surrey median daily rate £450 £475 £386
Median daily rate % change year-on-year -5.26% +22.98% -3.44%
10th Percentile £324 £358 £200
90th Percentile £635 £565 £669
South East median daily rate £425 £425 £400
% change year-on-year - +6.25% +3.23%
Number of hourly rates quoted 1 1 4
Surrey median hourly rate £12.50 £11.00 £19.00
Median hourly rate % change year-on-year +13.64% -42.11% -
10th Percentile £11.25 £11.00 £15.29
90th Percentile £13.75 £11.00 £26.35
South East median hourly rate £16.50 £18.00 £14.00
% change year-on-year -8.33% +28.57% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Contract vacancies with a requirement for process or methodology skills 2,632 2,497 1,719
As % of all contract IT jobs advertised in Surrey 88.56% 85.11% 84.14%
Number of daily rates quoted 1,882 1,774 1,081
Surrey median daily rate £475 £475 £425
Median daily rate % change year-on-year - +11.76% -
10th Percentile £313 £300 £225
90th Percentile £623 £588 £556
South East median daily rate £450 £425 £412
% change year-on-year +5.88% +3.22% +2.94%
Number of hourly rates quoted 50 59 94
Surrey median hourly rate £42.50 £40.00 £25.00
Median hourly rate % change year-on-year +6.25% +60.00% -37.50%
10th Percentile £14.80 £13.75 £12.16
90th Percentile £52.63 £50.35 £42.35
South East median hourly rate £26.65 £24.29 £22.50
% change year-on-year +9.72% +7.96% -22.41%

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Surrey.

Contractor daily rate trend for Service Delivery in Surrey

Service Delivery
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 16 February 2019.

Contractor daily rate histogram for Service Delivery in Surrey

Service Delivery
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Surrey.

Contractor hourly rate trend for Service Delivery in Surrey

Service Delivery
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 16 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +10 11 £450 -10.00% 2
Sunbury-on-Thames -17 11 £396 -14.15% 1
Epsom +5 4 £506 +211.54% 1
Reigate +3 2 £358 -38.49% 3
Guildford -19 1 - - 7
Esher - 1 £375 -
Camberley - 1 - -
Egham - 1 £500 - 1
Service Delivery
South East

For the 6 months to 16 February 2019, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region with a requirement for Service Delivery.

1 26 (54.17%) ITIL
2 19 (39.58%) Continuous Improvement
3 13 (27.08%) Data Centre
3 13 (27.08%) SLA
4 12 (25.00%) Service Management
5 10 (20.83%) Agile Software Development
5 10 (20.83%) Supplier Management
5 10 (20.83%) BMC
5 10 (20.83%) Office 365
6 9 (18.75%) Performance Monitoring
6 9 (18.75%) DevOps
6 9 (18.75%) AppDynamics
6 9 (18.75%) Service Design
6 9 (18.75%) Service Delivery Management
6 9 (18.75%) CA
6 9 (18.75%) Configuration Management
6 9 (18.75%) QA
7 8 (16.67%) Finance
7 8 (16.67%) Analytical Skills
7 8 (16.67%) Performance Tuning
8 7 (14.58%) DTS
8 7 (14.58%) Stakeholder Management
8 7 (14.58%) Performance Management
9 6 (12.50%) Unix
10 5 (10.42%) Linux
10 5 (10.42%) C#
10 5 (10.42%) Java
10 5 (10.42%) SQL
10 5 (10.42%) .NET
10 5 (10.42%) Oracle

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.08%) Blackberry Enterprise Server
1 1 (2.08%) Confluence
1 1 (2.08%) SharePoint
1 1 (2.08%) Skype for Business
Applications
1 2 (4.17%) Microsoft Excel
2 1 (2.08%) Microsoft Office
2 1 (2.08%) Microsoft PowerPoint
2 1 (2.08%) MS Visio
Business Applications
1 2 (4.17%) SAP CRM
2 1 (2.08%) Remedy ITSM
2 1 (2.08%) SAP ERP
Cloud Services
1 10 (20.83%) Office 365
2 5 (10.42%) Amazon AWS
2 5 (10.42%) Microsoft Azure
3 2 (4.17%) Veeva
4 1 (2.08%) Slack
Communications & Networking
1 2 (4.17%) LAN
1 2 (4.17%) WAN
2 1 (2.08%) 4G
2 1 (2.08%) Skype
2 1 (2.08%) Unified Communications
Database & Business Intelligence
1 7 (14.58%) DTS
2 5 (10.42%) Hadoop
Development Applications
1 1 (2.08%) JIRA
General
1 8 (16.67%) Finance
2 3 (6.25%) Pharmaceutical
2 3 (6.25%) Telecoms
3 1 (2.08%) Banking
3 1 (2.08%) Law
Job Titles
1 11 (22.92%) Service Manager
2 8 (16.67%) Delivery Manager
2 8 (16.67%) Services Delivery Manager
3 5 (10.42%) Analyst
4 4 (8.33%) Email Specialist
4 4 (8.33%) Exchange Specialist
4 4 (8.33%) Office 365 Specialist
4 4 (8.33%) Storage Engineer
5 3 (6.25%) Head of Infrastructure
5 3 (6.25%) Infrastructure Manager
5 3 (6.25%) Performance Manager
6 2 (4.17%) Applications Manager
6 2 (4.17%) Delivery Project Manager
6 2 (4.17%) EMC Engineer
6 2 (4.17%) EMC Storage Engineer
6 2 (4.17%) HP Storage Engineer
6 2 (4.17%) Infrastructure Engineer
6 2 (4.17%) Project Manager
6 2 (4.17%) Service Level Manager
6 2 (4.17%) Service Performance Manager
Libraries, Frameworks & Software Standards
1 5 (10.42%) .NET
Miscellaneous
1 13 (27.08%) Data Centre
2 8 (16.67%) Analytical Skills
3 5 (10.42%) HP Storage
4 4 (8.33%) Virtual Team
5 3 (6.25%) Analytical Mindset
5 3 (6.25%) Data Structures
5 3 (6.25%) Management Information System
6 2 (4.17%) CMDB
6 2 (4.17%) User Experience
7 1 (2.08%) Blackberry
7 1 (2.08%) Public Cloud
Operating Systems
1 6 (12.50%) Unix
2 5 (10.42%) Linux
3 2 (4.17%) Windows
4 1 (2.08%) Android
4 1 (2.08%) Windows 10
Processes & Methodologies
1 26 (54.17%) ITIL
2 19 (39.58%) Continuous Improvement
3 12 (25.00%) Service Management
4 10 (20.83%) Agile Software Development
4 10 (20.83%) Supplier Management
5 9 (18.75%) Configuration Management
5 9 (18.75%) DevOps
5 9 (18.75%) Performance Monitoring
5 9 (18.75%) Service Delivery Management
5 9 (18.75%) Service Design
6 8 (16.67%) Performance Tuning
7 7 (14.58%) Performance Management
7 7 (14.58%) Stakeholder Management
8 5 (10.42%) Application Performance Monitoring
8 5 (10.42%) Infrastructure Engineering
8 5 (10.42%) Open Source
8 5 (10.42%) Proactive Monitoring
8 5 (10.42%) Project Management
9 4 (8.33%) Incident Management
9 4 (8.33%) Mentoring
Programming Languages
1 5 (10.42%) C#
1 5 (10.42%) Java
1 5 (10.42%) SQL
2 3 (6.25%) C
Qualifications
1 4 (8.33%) Degree
2 2 (4.17%) CCIE
2 2 (4.17%) CCNP
2 2 (4.17%) Cisco Certification
2 2 (4.17%) ITIL Certification
2 2 (4.17%) PMI Certification
2 2 (4.17%) PMP
3 1 (2.08%) MBA
3 1 (2.08%) PRINCE2 Certification
3 1 (2.08%) SC Cleared
3 1 (2.08%) Security Cleared
3 1 (2.08%) Six Sigma Black Belt
Quality Assurance & Compliance
1 13 (27.08%) SLA
2 9 (18.75%) QA
3 1 (2.08%) COBIT
3 1 (2.08%) Data Quality
3 1 (2.08%) GDPR
3 1 (2.08%) GxP
System Software
1 1 (2.08%) Virtual Machines
1 1 (2.08%) VMware Infrastructure
Systems Management
1 3 (6.25%) BMC Performance Manager
2 1 (2.08%) Cisco Prime
2 1 (2.08%) SCCM
Vendors
1 10 (20.83%) BMC
2 9 (18.75%) AppDynamics
2 9 (18.75%) CA
3 5 (10.42%) EMC
3 5 (10.42%) HP
3 5 (10.42%) Microsoft
3 5 (10.42%) NetApp
3 5 (10.42%) Oracle
3 5 (10.42%) VMware
4 4 (8.33%) Cisco
4 4 (8.33%) Isilon
5 3 (6.25%) Remedy
5 3 (6.25%) SAP
6 2 (4.17%) Salesforce.com
7 1 (2.08%) Apple
7 1 (2.08%) Citrix
7 1 (2.08%) ServiceNow
7 1 (2.08%) SolarWinds