Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Surrey
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 66 67 80
Rank change year-on-year +1 +13 +3
Contract jobs citing Service Delivery 79 65 67
As % of all contract IT jobs advertised in Surrey 2.89% 2.80% 2.42%
As % of the Processes & Methodologies category 3.46% 3.34% 3.01%
Number of daily rates quoted 64 36 32
Surrey median daily rate £460 £375 £431
Median daily rate % change year-on-year +22.67% -13.04% +25.00%
10th Percentile £303 £200 £303
90th Percentile £556 £513 £574
South East median daily rate £425 £410 £388
% change year-on-year +3.66% +5.81% +10.71%
Number of hourly rates quoted 1 2 2
Surrey median hourly rate £11.00 £17.40 £18.00
Median hourly rate % change year-on-year -36.78% -3.33% +56.52%
South East median hourly rate £18.00 £15.00 £16.50
% change year-on-year +20.00% -9.09% +11.86%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Contract vacancies with a requirement for process or methodology skills 2283 1944 2224
As % of all contract IT jobs advertised in Surrey 83.47% 83.65% 80.49%
Number of daily rates quoted 1631 1288 1355
Surrey median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £300 £263 £281
90th Percentile £580 £575 £538
South East median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +4.00%
Number of hourly rates quoted 63 83 51
Surrey median hourly rate £25.00 £27.50 £32.50
Median hourly rate % change year-on-year -9.09% -15.38% +8.33%
10th Percentile £14.00 £12.55 £12.70
90th Percentile £48.75 £45.07 £52.17
South East median hourly rate £23.00 £26.75 £26.55
% change year-on-year -14.02% +0.75% +51.71%

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Surrey.

Contractor daily rate trend for Service Delivery in Surrey

Service Delivery
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 19 November 2017.

Contractor daily rate histogram for Service Delivery in Surrey

Service Delivery
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Surrey.

Contractor hourly rate trend for Service Delivery in Surrey

Service Delivery
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sunbury-on-Thames +2 27 £450 -2.44%
Staines +8 11 £500 +11.11% 3
Epsom -20 4 £288 +194.87%
Camberley +3 2 £475 +5.56%
Egham +3 2 £300 -
Woking +1 2 £488 +95.00%
Guildford -7 2 £525 -28.81% 1
Horley - 2 £542 -
Reigate -33 1 £725 +262.50%
Service Delivery
South East

For the 6 months to 19 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Delivery.

1 34 (43.04%) ITIL
2 25 (31.65%) Service Management
2 25 (31.65%) Continuous Improvement
3 20 (25.32%) Project Management
4 19 (24.05%) Finance
5 14 (17.72%) Risk Management
6 13 (16.46%) Virtual Team
7 12 (15.19%) Stakeholder Management
7 12 (15.19%) SAP
7 12 (15.19%) SLA
7 12 (15.19%) Problem Management
8 11 (13.92%) Microsoft Excel
8 11 (13.92%) Change Management
8 11 (13.92%) Management Information System
9 10 (12.66%) ITIL V3
10 9 (11.39%) Process Improvement
10 9 (11.39%) Contract Management
10 9 (11.39%) Microsoft PowerPoint
11 8 (10.13%) Windows
11 8 (10.13%) Analytical Skills
12 7 (8.86%) User Experience
12 7 (8.86%) NetApp
12 7 (8.86%) Disaster Recovery
12 7 (8.86%) ISO/IEC 27001
12 7 (8.86%) Information Security
12 7 (8.86%) Performance Management
13 6 (7.59%) SAP GRC
13 6 (7.59%) SAP Security
13 6 (7.59%) Agile Software Development
13 6 (7.59%) Supplier Management

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.33%) IIS
2 3 (3.80%) SAS
3 2 (2.53%) CMS
4 1 (1.27%) Adobe Experience Manager
4 1 (1.27%) JBoss
4 1 (1.27%) Skype for Business
4 1 (1.27%) WildFly
Applications
1 11 (13.92%) Microsoft Excel
2 9 (11.39%) Microsoft PowerPoint
3 3 (3.80%) Microsoft Office
4 1 (1.27%) MS Visio
Business Applications
1 6 (7.59%) SAP GRC
2 4 (5.06%) SAP Oil and Gas
3 2 (2.53%) Remedy ITSM
3 2 (2.53%) SAP HR
4 1 (1.27%) RMDS
4 1 (1.27%) SAP HCM
4 1 (1.27%) SAP SM
4 1 (1.27%) Workday HCM
Cloud Services
1 2 (2.53%) SaaS
2 1 (1.27%) Dynamics 365
2 1 (1.27%) PaaS
2 1 (1.27%) SuccessFactors
Communications & Networking
1 5 (6.33%) Network Security
1 5 (6.33%) VoIP
1 5 (6.33%) Wireless
2 3 (3.80%) SAN
3 2 (2.53%) DHCP
3 2 (2.53%) DNS
3 2 (2.53%) Fibre Channel
3 2 (2.53%) FTP
3 2 (2.53%) NAS
3 2 (2.53%) PBX
3 2 (2.53%) SSH
4 1 (1.27%) BIG-IP
4 1 (1.27%) Cisco Nexus
4 1 (1.27%) Cisco Wireless
4 1 (1.27%) F5 BIG-IP GTM
4 1 (1.27%) F5 BIG-IP LTM
4 1 (1.27%) Multicast
4 1 (1.27%) Skype
4 1 (1.27%) VLAN
4 1 (1.27%) Wireshark
Database & Business Intelligence
1 5 (6.33%) SAP HANA
2 3 (3.80%) BusinessObjects
3 2 (2.53%) BusinessObjects Dashboards
3 2 (2.53%) BusinessObjects Web Intelligence
3 2 (2.53%) Crystal Reports
3 2 (2.53%) Power BI
3 2 (2.53%) Qlik Sense
3 2 (2.53%) Spotfire
4 1 (1.27%) Apache Hive
4 1 (1.27%) Big Data
4 1 (1.27%) Data Warehouse
4 1 (1.27%) Lumira
4 1 (1.27%) Oracle Database
4 1 (1.27%) SQL Server
General
1 19 (24.05%) Finance
2 6 (7.59%) Telecoms
3 5 (6.33%) Manufacturing
3 5 (6.33%) Retail
4 4 (5.06%) German Language
5 3 (3.80%) Banking
5 3 (3.80%) Pharmaceutical
6 2 (2.53%) Aerospace
7 1 (1.27%) Investment Banking
Job Titles
1 30 (37.97%) Service Manager
2 22 (27.85%) Delivery Manager
2 22 (27.85%) Services Delivery Manager
3 8 (10.13%) Project Manager
4 7 (8.86%) Analyst
5 5 (6.33%) Desktop Support
5 5 (6.33%) Network Specialist
6 4 (5.06%) Desktop Manager
6 4 (5.06%) Network Security Specialist
6 4 (5.06%) Security Specialist
7 3 (3.80%) Administrator
7 3 (3.80%) Compliance Manager
7 3 (3.80%) Global Services Delivery Manager
7 3 (3.80%) Report Analyst
7 3 (3.80%) Security Compliance Manager
7 3 (3.80%) Security Manager
7 3 (3.80%) Support Technician
7 3 (3.80%) Systems Administrator
7 3 (3.80%) Unix Administrator
7 3 (3.80%) Unix Systems Administrator
Libraries, Frameworks & Software Standards
1 1 (1.27%) Middleware
1 1 (1.27%) Rendezvous
1 1 (1.27%) Web Services
Miscellaneous
1 13 (16.46%) Virtual Team
2 11 (13.92%) Management Information System
3 8 (10.13%) Analytical Skills
4 7 (8.86%) User Experience
5 4 (5.06%) CMDB
5 4 (5.06%) PMI
6 3 (3.80%) Data Centre
6 3 (3.80%) Learning Management System
7 2 (2.53%) Data Structures
7 2 (2.53%) Digital Signage
7 2 (2.53%) e-Learning
7 2 (2.53%) Enterprise Storage
7 2 (2.53%) HP Storage
7 2 (2.53%) Life Science
8 1 (1.27%) Blackberry
8 1 (1.27%) Client/Server
8 1 (1.27%) Cyberthreat
8 1 (1.27%) Distributed Denial-of-Service
8 1 (1.27%) Greenfield Project
8 1 (1.27%) Handset
Operating Systems
1 8 (10.13%) Windows
2 4 (5.06%) Linux
2 4 (5.06%) Unix
3 3 (3.80%) Red Hat Enterprise Linux
4 2 (2.53%) Solaris
4 2 (2.53%) Ubuntu
4 2 (2.53%) Windows Server 2012
5 1 (1.27%) Android
5 1 (1.27%) Apple iOS
5 1 (1.27%) Windows 7
5 1 (1.27%) Windows Server
5 1 (1.27%) Windows Server 2003
5 1 (1.27%) Windows Server 2008
Processes & Methodologies
1 34 (43.04%) ITIL
2 25 (31.65%) Continuous Improvement
2 25 (31.65%) Service Management
3 20 (25.32%) Project Management
4 14 (17.72%) Risk Management
5 12 (15.19%) Problem Management
5 12 (15.19%) Stakeholder Management
6 11 (13.92%) Change Management
7 10 (12.66%) ITIL V3
8 9 (11.39%) Contract Management
8 9 (11.39%) Process Improvement
9 7 (8.86%) Disaster Recovery
9 7 (8.86%) Information Security
9 7 (8.86%) Performance Management
10 6 (7.59%) Agile Software Development
10 6 (7.59%) Identity Access Management
10 6 (7.59%) PRINCE2
10 6 (7.59%) SAP Security
10 6 (7.59%) Supplier Management
11 5 (6.33%) Security Operations
Programming Languages
1 3 (3.80%) Perl
1 3 (3.80%) SQL
2 1 (1.27%) C
2 1 (1.27%) Java
2 1 (1.27%) JavaScript
2 1 (1.27%) PowerShell
2 1 (1.27%) Python
2 1 (1.27%) R
Qualifications
1 5 (6.33%) CCIE
1 5 (6.33%) Cisco Certification
2 4 (5.06%) CCIE Routing and Switching
2 4 (5.06%) CCNA
2 4 (5.06%) CCSP
2 4 (5.06%) ITIL Foundation Certificate
2 4 (5.06%) PMI Certification
2 4 (5.06%) PRINCE2 Certification
2 4 (5.06%) Security Cleared
3 2 (2.53%) BPSS Clearance
3 2 (2.53%) ITIL Certification
3 2 (2.53%) SC Cleared
4 1 (1.27%) CCNP
4 1 (1.27%) CISSP
4 1 (1.27%) Degree
4 1 (1.27%) MBA
4 1 (1.27%) MCSE
4 1 (1.27%) Microsoft Certification
4 1 (1.27%) RHCE
4 1 (1.27%) SSCP
Quality Assurance & Compliance
1 12 (15.19%) SLA
2 7 (8.86%) ISO/IEC 27001
3 6 (7.59%) Sarbanes-Oxley
4 4 (5.06%) PMO
5 2 (2.53%) GAMP
5 2 (2.53%) PCI DSS
6 1 (1.27%) Data Quality
6 1 (1.27%) ISO/IEC 20000
6 1 (1.27%) QA
System Software
1 6 (7.59%) Active Directory
2 3 (3.80%) VMware ESXi
3 2 (2.53%) NFS
3 2 (2.53%) Veritas Cluster Server
3 2 (2.53%) Veritas File System
3 2 (2.53%) Virtual Machines
3 2 (2.53%) VMware Infrastructure
Systems Management
1 3 (3.80%) Puppet
2 2 (2.53%) Ansible
2 2 (2.53%) NetBackup
2 2 (2.53%) Opscode Chef
2 2 (2.53%) SnapMirror
2 2 (2.53%) SnapVault
2 2 (2.53%) Veritas Storage Foundation
Vendors
1 12 (15.19%) SAP
2 7 (8.86%) NetApp
3 6 (7.59%) Cisco
3 6 (7.59%) HP
3 6 (7.59%) IBM
4 5 (6.33%) Microsoft
5 4 (5.06%) Citrix
6 3 (3.80%) Oracle
6 3 (3.80%) Red Hat
7 2 (2.53%) Brocade
7 2 (2.53%) EMC
7 2 (2.53%) Isilon
7 2 (2.53%) Remedy
7 2 (2.53%) Salesforce.com
7 2 (2.53%) Sun
7 2 (2.53%) Tableau
7 2 (2.53%) TIBCO
7 2 (2.53%) Veritas
7 2 (2.53%) VMware
7 2 (2.53%) Workday