Period
to 14 November 2018

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Surrey
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 98 69 70
Rank change year-on-year -29 +1 +10
Contract jobs citing Service Delivery 65 78 66
As % of all contract IT jobs advertised in Surrey 1.99% 2.78% 2.86%
As % of the Processes & Methodologies category 2.26% 3.27% 3.35%
Number of daily rates quoted 47 64 35
Surrey median daily rate £413 £460 £375
Median daily rate % change year-on-year -10.33% +22.67% -13.04%
10th Percentile £317 £303 £200
90th Percentile £567 £556 £483
South East median daily rate £413 £425 £413
% change year-on-year -2.88% +3.03% +6.45%
Number of hourly rates quoted 0 1 2
Surrey median hourly rate - £11.00 £17.40
Median hourly rate % change year-on-year - -36.78% -3.33%
South East median hourly rate £14.00 £18.00 £14.50
% change year-on-year -22.22% +24.14% -13.43%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Contract vacancies with a requirement for process or methodology skills 2,881 2,382 1,973
As % of all contract IT jobs advertised in Surrey 88.32% 84.98% 85.45%
Number of daily rates quoted 2,053 1,699 1,294
Surrey median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +6.25%
10th Percentile £313 £300 £251
90th Percentile £600 £576 £575
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +2.56%
Number of hourly rates quoted 70 66 84
Surrey median hourly rate £40.50 £30.00 £27.50
Median hourly rate % change year-on-year +35.00% +9.09% +10.00%
10th Percentile £14.99 £13.75 £11.76
90th Percentile £52.63 £48.75 £45.73
South East median hourly rate £28.50 £22.50 £24.11
% change year-on-year +26.67% -6.66% +0.44%

Service Delivery
Job Vacancy Trend in Surrey

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Service Delivery in Surrey

Service Delivery
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Surrey.

Contractor daily rate trend for Service Delivery in Surrey

Service Delivery
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Service Delivery in Surrey over the 6 months to 14 November 2018.

Contractor daily rate histogram for Service Delivery in Surrey

Service Delivery
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Surrey.

Contractor hourly rate trend for Service Delivery in Surrey

Service Delivery
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Surrey region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sunbury-on-Thames -7 22 £450 -
Epsom +15 14 £411 +43.04% 2
Reigate -10 2 £358 -50.69% 2
Guildford -17 2 £130 -75.24% 2
Camberley +1 1 £425 -10.53% 2
Leatherhead - 1 £375 -
Redhill - 1 £450 - 1
Service Delivery
South East

For the 6 months to 14 November 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region with a requirement for Service Delivery.

1 29 (44.62%) ITIL
2 20 (30.77%) Analytical Skills
3 19 (29.23%) NetApp
4 18 (27.69%) Microsoft
5 17 (26.15%) Project Management
5 17 (26.15%) Agile Software Development
6 16 (24.62%) Finance
7 15 (23.08%) Oracle
7 15 (23.08%) Continuous Improvement
8 14 (21.54%) Data Centre
8 14 (21.54%) Service Delivery Management
9 13 (20.00%) Unix
9 13 (20.00%) WAN
9 13 (20.00%) Service Management
10 12 (18.46%) LAN
10 12 (18.46%) SAN
10 12 (18.46%) Workday
11 11 (16.92%) Proactive Monitoring
11 11 (16.92%) Problem-Solving
11 11 (16.92%) Oracle Database
11 11 (16.92%) Active Directory
11 11 (16.92%) SQL Server
11 11 (16.92%) SAP
11 11 (16.92%) VMware
11 11 (16.92%) Supplier Management
12 10 (15.38%) Change Management
12 10 (15.38%) Windows
12 10 (15.38%) Solaris
12 10 (15.38%) EMC
12 10 (15.38%) Resource Management

Service Delivery
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.08%) IIS
1 2 (3.08%) JBoss
1 2 (3.08%) WildFly
Applications
1 4 (6.15%) Microsoft Excel
Business Applications
1 6 (9.23%) SAP HR
2 3 (4.62%) Global One
3 2 (3.08%) Remedy ITSM
Cloud Services
1 10 (15.38%) SaaS
2 9 (13.85%) Office 365
3 4 (6.15%) Salesforce Service Cloud
4 2 (3.08%) Amazon AWS
4 2 (3.08%) Microsoft Azure
Communications & Networking
1 13 (20.00%) WAN
2 12 (18.46%) LAN
2 12 (18.46%) SAN
3 2 (3.08%) Intranet
3 2 (3.08%) NAS
4 1 (1.54%) 4G
4 1 (1.54%) BGP
4 1 (1.54%) Cisco ASA
4 1 (1.54%) Cisco Nexus
4 1 (1.54%) DHCP
4 1 (1.54%) DNS
4 1 (1.54%) Firewall
4 1 (1.54%) FTP
4 1 (1.54%) iSCSI
4 1 (1.54%) OSPF
4 1 (1.54%) SMS
4 1 (1.54%) TCP/IP
4 1 (1.54%) Unified Communications
4 1 (1.54%) Wireless
4 1 (1.54%) Wireshark
Database & Business Intelligence
1 11 (16.92%) Oracle Database
1 11 (16.92%) SQL Server
2 6 (9.23%) Power BI
3 3 (4.62%) BusinessObjects
3 3 (4.62%) BusinessObjects Web Intelligence
3 3 (4.62%) Data Lake
3 3 (4.62%) Qlik Sense
3 3 (4.62%) SAP BW
4 2 (3.08%) Data Warehouse
Development Applications
1 4 (6.15%) JIRA
2 1 (1.54%) Eclipse
General
1 16 (24.62%) Finance
2 8 (12.31%) Banking
3 5 (7.69%) Legal
3 5 (7.69%) Publishing
4 2 (3.08%) Telecoms
5 1 (1.54%) Investment Banking
Job Titles
1 12 (18.46%) Project Manager
2 8 (12.31%) Storage Engineer
3 7 (10.77%) Service Manager
3 7 (10.77%) Technical Manager
3 7 (10.77%) Technical Project Manager
4 5 (7.69%) Delivery Manager
4 5 (7.69%) IT Manager
4 5 (7.69%) Services Delivery Manager
5 4 (6.15%) Email Specialist
5 4 (6.15%) Exchange Specialist
5 4 (6.15%) Infrastructure Engineer
5 4 (6.15%) IT Project Manager
5 4 (6.15%) Office 365 Specialist
5 4 (6.15%) Product Owner
5 4 (6.15%) Report Specialist
6 3 (4.62%) EMC Storage Engineer
6 3 (4.62%) Head of Infrastructure
6 3 (4.62%) IT Security Project Manager
6 3 (4.62%) Security Project Manager
6 3 (4.62%) Workday Specialist
Libraries, Frameworks & Software Standards
1 3 (4.62%) XML
1 3 (4.62%) XSLT
2 2 (3.08%) Middleware
2 2 (3.08%) Web Services
Miscellaneous
1 20 (30.77%) Analytical Skills
2 14 (21.54%) Data Centre
3 10 (15.38%) Self-Motivation
4 8 (12.31%) Data Structures
4 8 (12.31%) HP Storage
5 5 (7.69%) Management Information System
5 5 (7.69%) Virtual Team
6 4 (6.15%) User Experience
7 3 (4.62%) Analytical Mindset
8 2 (3.08%) Client/Server
8 2 (3.08%) CMDB
9 1 (1.54%) Private Cloud
9 1 (1.54%) Public Cloud
Operating Systems
1 13 (20.00%) Unix
2 10 (15.38%) Solaris
2 10 (15.38%) Windows
3 4 (6.15%) Linux
4 2 (3.08%) Red Hat Enterprise Linux
4 2 (3.08%) Windows Server
4 2 (3.08%) Windows Server 2012
5 1 (1.54%) SUSE
Processes & Methodologies
1 29 (44.62%) ITIL
2 17 (26.15%) Agile Software Development
2 17 (26.15%) Project Management
3 15 (23.08%) Continuous Improvement
4 14 (21.54%) Service Delivery Management
5 13 (20.00%) Service Management
6 11 (16.92%) Proactive Monitoring
6 11 (16.92%) Problem-Solving
6 11 (16.92%) Supplier Management
7 10 (15.38%) Change Management
7 10 (15.38%) Resource Management
8 9 (13.85%) Configuration Management
8 9 (13.85%) DevOps
8 9 (13.85%) Infrastructure Engineering
8 9 (13.85%) Mentoring
9 8 (12.31%) Analytics
9 8 (12.31%) Benchmarking
9 8 (12.31%) Performance Tuning
9 8 (12.31%) Scrum
9 8 (12.31%) Stakeholder Management
Programming Languages
1 4 (6.15%) C
2 3 (4.62%) Perl
3 2 (3.08%) Java
3 2 (3.08%) PowerShell
4 1 (1.54%) SQL
Qualifications
1 5 (7.69%) Degree
2 4 (6.15%) PRINCE2 Certification
2 4 (6.15%) Security Cleared
3 1 (1.54%) ITIL Certification
3 1 (1.54%) SC Cleared
Quality Assurance & Compliance
1 10 (15.38%) QA
2 6 (9.23%) GDPR
2 6 (9.23%) SLA
3 3 (4.62%) PMO
4 2 (3.08%) ISO/IEC 19770
5 1 (1.54%) Data Quality
System Software
1 11 (16.92%) Active Directory
2 2 (3.08%) VMware ESXi
2 2 (3.08%) VMware Infrastructure
3 1 (1.54%) NFS
3 1 (1.54%) Veritas File System
Systems Management
1 2 (3.08%) NetBackup
2 1 (1.54%) Cisco Prime
2 1 (1.54%) Nagios
2 1 (1.54%) Oracle ZFS
2 1 (1.54%) Puppet
Vendors
1 19 (29.23%) NetApp
2 18 (27.69%) Microsoft
3 15 (23.08%) Oracle
4 12 (18.46%) Workday
5 11 (16.92%) SAP
5 11 (16.92%) VMware
6 10 (15.38%) EMC
7 9 (13.85%) Citrix
7 9 (13.85%) Isilon
7 9 (13.85%) Nimble Storage
8 8 (12.31%) HP
9 4 (6.15%) Remedy
9 4 (6.15%) Salesforce.com
10 3 (4.62%) Cisco
10 3 (4.62%) Cloudera
10 3 (4.62%) SolarWinds
11 2 (3.08%) BMC
12 1 (1.54%) CheckPoint
12 1 (1.54%) Ericsson
12 1 (1.54%) Veritas