The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South East / Surrey
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 85 74 65
Rank change year-on-year -11 -9  
Contract jobs citing Incident Management 4 29 32
As % of all contract IT jobs advertised in Surrey 0.34% 2.23% 2.21%
As % of the Processes & Methodologies category 0.41% 2.72% 2.70%
Number of daily rates quoted 1 12 14
Median daily rate £525 £325 £325
Median daily rate % change year-on-year +61.53% -  
UK excluding London median daily rate £300 £338 £325
% change year-on-year -11.11% +3.84%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.25 £16.50 £13.50
% change year-on-year -7.57% +22.22%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Surrey
Contract job vacancies with a requirement for process and methodology skills 969 1066 1184
As % of all contract IT job vacancies advertised in Surrey 82.05% 82.00% 81.66%
Number of daily rates quoted 641 701 661
Median daily rate £445 £425 £400
Median daily rate % change year-on-year +4.70% +6.25%  
90% offered a daily rate of more than £325 £313 £275
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 17 81 29
Median hourly rate £27.50 £45.00 £40.00
Median hourly rate % change year-on-year -38.88% +12.50%  
90% offered a hourly rate of more than £15.00 £17.23 £17.90
10% offered a hourly rate of more than £45.00 £60.00 £51.68
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

Incident Management
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in Surrey

Incident Management
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Surrey.

Contractor daily rate trend for Incident Management in Surrey

Incident Management
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management in Surrey.

Contractor hourly rate trend for Incident Management in Surrey

Incident Management
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 28 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Incident Management.

1 24 (80.00%) Windows
2 14 (46.67%) MS Office
2 14 (46.67%) Microsoft
3 12 (40.00%) Active Directory
4 10 (33.33%) Service Management
5 9 (30.00%) ITIL
5 9 (30.00%) Windows 7
6 8 (26.67%) Windows Server
7 7 (23.33%) Blackberry
7 7 (23.33%) Finance
7 7 (23.33%) Windows Server 2012
7 7 (23.33%) Office 365
7 7 (23.33%) PowerShell
7 7 (23.33%) Windows Server 2008
8 6 (20.00%) Exchange Server 2013
8 6 (20.00%) Hyper-V
8 6 (20.00%) Exchange Server 2010
8 6 (20.00%) VMware
8 6 (20.00%) NetApp
8 6 (20.00%) MS Exchange
9 5 (16.67%) TCP/IP
9 5 (16.67%) Linux
9 5 (16.67%) Dell
9 5 (16.67%) Telecoms
9 5 (16.67%) Law
9 5 (16.67%) iPad
9 5 (16.67%) VMware ESXi
9 5 (16.67%) Software Deployment
9 5 (16.67%) VMware Infrastructure
9 5 (16.67%) iPhone

Incident Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.00%) Exchange Server 2010
1 6 (20.00%) Exchange Server 2013
1 6 (20.00%) MS Exchange
2 3 (10.00%) IBM Notes
Applications
1 14 (46.67%) MS Office
2 3 (10.00%) MS Excel
Business Applications
1 1 (3.33%) Oracle ERP
1 1 (3.33%) Oracle FAH
1 1 (3.33%) Oracle Payables
1 1 (3.33%) Oracle Receivables
Cloud Services
1 7 (23.33%) Office 365
2 1 (3.33%) Amazon AWS
2 1 (3.33%) Microsoft Azure
2 1 (3.33%) PaaS
2 1 (3.33%) SaaS
Communications & Networking
1 5 (16.67%) TCP/IP
2 4 (13.33%) Internet
3 3 (10.00%) Wireless
4 1 (3.33%) Ethernet
4 1 (3.33%) Firewall
4 1 (3.33%) LAN
4 1 (3.33%) Skype
4 1 (3.33%) WAN
Development Applications
1 1 (3.33%) Team Foundation Server
General
1 7 (23.33%) Finance
2 5 (16.67%) Law
2 5 (16.67%) Telecoms
3 3 (10.00%) Korean Language
4 1 (3.33%) General Ledger
4 1 (3.33%) Marketing
Job Titles
1 12 (40.00%) Analyst
2 8 (26.67%) Support Analyst
3 5 (16.67%) 2nd Line Support
3 5 (16.67%) Desktop Engineer
3 5 (16.67%) Infrastructure Specialist
3 5 (16.67%) Support Engineer
4 4 (13.33%) 2nd Line Support Analyst
4 4 (13.33%) Data Centre Analyst
4 4 (13.33%) Desktop Support
4 4 (13.33%) Desktop Support Engineer
4 4 (13.33%) Windows Specialist
5 3 (10.00%) 1st/2nd Line Support
5 3 (10.00%) 1st/2nd Line Support Analyst
5 3 (10.00%) Incident Manager
5 3 (10.00%) Office 365 Specialist
5 3 (10.00%) VMware Specialist
5 3 (10.00%) Windows Infrastructure Specialist
6 2 (6.67%) 2nd Line Support Engineer
6 2 (6.67%) Applications Manager
6 2 (6.67%) Server Specialist
Libraries, Frameworks & Software Standards
1 1 (3.33%) Oracle Fusion
Miscellaneous
1 7 (23.33%) Blackberry
2 5 (16.67%) Data Centre
2 5 (16.67%) iPad
2 5 (16.67%) iPhone
2 5 (16.67%) Smartphone
2 5 (16.67%) Video Conferencing
3 2 (6.67%) Analytical Skills
4 1 (3.33%) Client/Server
4 1 (3.33%) Driving Licence
4 1 (3.33%) EPoS
4 1 (3.33%) Management Information System
Operating Systems
1 24 (80.00%) Windows
2 9 (30.00%) Windows 7
3 8 (26.67%) Windows Server
4 7 (23.33%) Windows Server 2008
4 7 (23.33%) Windows Server 2012
5 5 (16.67%) Linux
6 4 (13.33%) Unix
6 4 (13.33%) Windows XP
7 1 (3.33%) Windows 8
7 1 (3.33%) Windows NT
Processes & Methodologies
1 10 (33.33%) Service Management
2 9 (30.00%) ITIL
3 5 (16.67%) Software Deployment
4 4 (13.33%) Change Management
4 4 (13.33%) Data Centre Operations
5 3 (10.00%) Problem Management
6 2 (6.67%) Agile Software Development
6 2 (6.67%) Configuration Management
6 2 (6.67%) ITIL V3
6 2 (6.67%) Migration
6 2 (6.67%) Service Delivery
6 2 (6.67%) Trend Analysis
7 1 (3.33%) Business Analysis
7 1 (3.33%) Continuous Improvement
7 1 (3.33%) ERP
7 1 (3.33%) High Availability
7 1 (3.33%) ITSM
7 1 (3.33%) Kanban
7 1 (3.33%) Process Improvement
7 1 (3.33%) Quality Management
Programming Languages
1 7 (23.33%) PowerShell
2 3 (10.00%) Java
3 1 (3.33%) Shell Script
Qualifications
1 4 (13.33%) ITIL Certification
2 1 (3.33%) Degree
2 1 (3.33%) SC Cleared
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) Sarbanes-Oxley
System Software
1 12 (40.00%) Active Directory
2 6 (20.00%) Hyper-V
3 5 (16.67%) VMware ESXi
3 5 (16.67%) VMware Infrastructure
4 1 (3.33%) iptables
Systems Management
1 5 (16.67%) SCCM
2 1 (3.33%) Control-M
2 1 (3.33%) HAProxy
2 1 (3.33%) Opscode Chef
Vendors
1 14 (46.67%) Microsoft
2 6 (20.00%) NetApp
2 6 (20.00%) VMware
3 5 (16.67%) Altiris
3 5 (16.67%) Dell
4 3 (10.00%) Lotus
5 2 (6.67%) HP
5 2 (6.67%) ServiceNow
6 1 (3.33%) Oracle
6 1 (3.33%) Samsung