Period
to 21 August 2018

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Surrey
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 141 114 107
Rank change year-on-year -27 -7 -6
Contract jobs citing ITSM 24 19 35
As % of all contract IT jobs advertised in Surrey 0.74% 0.76% 1.37%
As % of the Processes & Methodologies category 0.85% 0.88% 1.61%
Number of daily rates quoted 11 16 28
Surrey median daily rate £400 £413 £375
Median daily rate % change year-on-year -3.03% +10.00% -10.71%
10th Percentile £358 £363 £181
90th Percentile £550 £494 £415
South East median daily rate £450 £416 £375
% change year-on-year +8.30% +10.80% -2.22%
Number of hourly rates quoted 7 1 1
Surrey median hourly rate £12.00 £15.50 £17.38
Median hourly rate % change year-on-year -22.58% -10.79% -
10th Percentile £10.16 £13.75 £15.19
90th Percentile £15.32 £17.25 £19.56
South East median hourly rate £15.00 £29.75 £57.16
% change year-on-year -49.58% -47.95% +90.52%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Contract vacancies with a requirement for process or methodology skills 2,836 2,158 2,177
As % of all contract IT jobs advertised in Surrey 87.42% 86.01% 85.17%
Number of daily rates quoted 1,976 1,497 1,488
Surrey median daily rate £475 £428 £426
Median daily rate % change year-on-year +11.11% +0.29% +6.56%
10th Percentile £313 £300 £263
90th Percentile £600 £575 £575
South East median daily rate £430 £415 £400
% change year-on-year +3.61% +3.75% +5.26%
Number of hourly rates quoted 87 58 92
Surrey median hourly rate £27.00 £28.00 £26.13
Median hourly rate % change year-on-year -3.57% +7.18% -25.36%
10th Percentile £11.10 £14.25 £13.47
90th Percentile £51.00 £47.88 £47.50
South East median hourly rate £24.50 £20.00 £22.50
% change year-on-year +22.50% -11.11% -

ITSM
Job Vacancy Trend in Surrey

Job postings citing ITSM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for ITSM in Surrey

ITSM
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Surrey.

Contractor daily rate trend for ITSM in Surrey

ITSM
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing ITSM in Surrey over the 6 months to 21 August 2018.

Contractor daily rate histogram for ITSM in Surrey

ITSM
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Surrey.

Contractor hourly rate trend for ITSM in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 5 - - 1
Redhill - 4 £458 -
Reigate -21 3 £550 +29.41%
Sunbury-on-Thames -15 1 - -
Staines -21 1 - - 1
Egham - 1 £450 -
ITSM
South East

For the 6 months to 21 August 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region with a requirement for ITSM.

1 14 (58.33%) ITIL
1 14 (58.33%) Service Management
2 8 (33.33%) Agile Software Development
3 7 (29.17%) ServiceNow
3 7 (29.17%) Project Management
4 6 (25.00%) Scrum
4 6 (25.00%) NHS
4 6 (25.00%) ITIL V3
4 6 (25.00%) Electronic Patient Records
5 4 (16.67%) Decision-Making
5 4 (16.67%) JIRA
5 4 (16.67%) PMP
5 4 (16.67%) PMI Certification
5 4 (16.67%) Microsoft Office
6 3 (12.50%) BMC
6 3 (12.50%) Remedy
6 3 (12.50%) Finance
6 3 (12.50%) Degree
6 3 (12.50%) Kanban
6 3 (12.50%) Remedy ITSM
6 3 (12.50%) Amazon AWS
6 3 (12.50%) DevOps
7 2 (8.33%) Release Management
7 2 (8.33%) JSON
7 2 (8.33%) QA
7 2 (8.33%) CMDB
7 2 (8.33%) Problem Management
7 2 (8.33%) Migration
7 2 (8.33%) Service Delivery
7 2 (8.33%) Change Management

ITSM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (16.67%) Microsoft Office
Business Applications
1 3 (12.50%) Remedy ITSM
2 1 (4.17%) Workday HCM
Cloud Services
1 3 (12.50%) Amazon AWS
2 1 (4.17%) SuccessFactors
Communications & Networking
1 1 (4.17%) Firewall
1 1 (4.17%) Internet
1 1 (4.17%) IPsec
1 1 (4.17%) LAN
1 1 (4.17%) Network Security
1 1 (4.17%) SNMP
1 1 (4.17%) SSL
1 1 (4.17%) TCP/IP
1 1 (4.17%) VPN
1 1 (4.17%) WAN
Database & Business Intelligence
1 6 (25.00%) Electronic Patient Records
2 1 (4.17%) DTS
2 1 (4.17%) SQL Server
Development Applications
1 4 (16.67%) JIRA
2 1 (4.17%) Git (software)
2 1 (4.17%) Jenkins
General
1 3 (12.50%) Finance
2 1 (4.17%) Pharmaceutical
2 1 (4.17%) Retail
2 1 (4.17%) Telecoms
Job Titles
1 6 (25.00%) Administrator
1 6 (25.00%) Project Manager
2 3 (12.50%) Delivery Manager
2 3 (12.50%) Technical Manager
3 2 (8.33%) Analyst
3 2 (8.33%) IT Manager
3 2 (8.33%) IT Project Manager
3 2 (8.33%) Technical Delivery Manager
4 1 (4.17%) Applications Support
4 1 (4.17%) Architect
4 1 (4.17%) Consultant
4 1 (4.17%) Coordinator
4 1 (4.17%) Delivery Project Manager
4 1 (4.17%) Infrastructure Delivery Manager
4 1 (4.17%) Infrastructure Project Manager
4 1 (4.17%) IT Infrastructure Manager
4 1 (4.17%) IT Infrastructure Project Manager
4 1 (4.17%) Service Analyst
4 1 (4.17%) Solutions Architect
4 1 (4.17%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 2 (8.33%) JSON
1 2 (8.33%) REST
1 2 (8.33%) SOAP
1 2 (8.33%) Web Services
2 1 (4.17%) .NET
2 1 (4.17%) AngularJS
2 1 (4.17%) SAP Basis
2 1 (4.17%) Twitter Bootstrap
2 1 (4.17%) XML
Miscellaneous
1 6 (25.00%) NHS
2 2 (8.33%) CMDB
3 1 (4.17%) Fat Client
3 1 (4.17%) RSA SecurID
3 1 (4.17%) Thin Client
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Android
2 1 (4.17%) Apple iOS
2 1 (4.17%) Mac OS X
2 1 (4.17%) Windows 10
2 1 (4.17%) Windows 7
2 1 (4.17%) Windows Server
2 1 (4.17%) Windows XP
Processes & Methodologies
1 14 (58.33%) ITIL
1 14 (58.33%) Service Management
2 8 (33.33%) Agile Software Development
3 7 (29.17%) Project Management
4 6 (25.00%) ITIL V3
4 6 (25.00%) Scrum
5 4 (16.67%) Decision-Making
6 3 (12.50%) DevOps
6 3 (12.50%) Kanban
7 2 (8.33%) Change Management
7 2 (8.33%) Collaborative Working
7 2 (8.33%) Migration
7 2 (8.33%) Problem Management
7 2 (8.33%) Release Management
7 2 (8.33%) Service Delivery
8 1 (4.17%) Disaster Recovery
8 1 (4.17%) PRINCE2
8 1 (4.17%) Risk Management
8 1 (4.17%) Security Management
8 1 (4.17%) Workflow
Programming Languages
1 1 (4.17%) SQL
Qualifications
1 4 (16.67%) PMI Certification
1 4 (16.67%) PMP
2 3 (12.50%) Degree
3 1 (4.17%) A+ Certification
3 1 (4.17%) ECDL
3 1 (4.17%) ITIL Certification
3 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 2 (8.33%) QA
2 1 (4.17%) GxP
2 1 (4.17%) PMO
System Software
1 2 (8.33%) Active Directory
2 1 (4.17%) Hyper-V
2 1 (4.17%) Terminal Services
Systems Management
1 2 (8.33%) ServiceCenter
2 1 (4.17%) SolarWinds Orion
2 1 (4.17%) ZENworks
Vendors
1 7 (29.17%) ServiceNow
2 3 (12.50%) BMC
2 3 (12.50%) Remedy
3 2 (8.33%) HP
3 2 (8.33%) Microsoft
4 1 (4.17%) Ariba
4 1 (4.17%) Blue Coat
4 1 (4.17%) Capita
4 1 (4.17%) CheckPoint
4 1 (4.17%) Cisco
4 1 (4.17%) Citrix
4 1 (4.17%) Concur
4 1 (4.17%) Juniper
4 1 (4.17%) Novell
4 1 (4.17%) Palo Alto
4 1 (4.17%) SAP
4 1 (4.17%) SolarWinds
4 1 (4.17%) Workday