Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Surrey
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 119 99 104
Rank change year-on-year -20 +5 -18
Contract jobs citing ITSM 18 33 42
As % of all contract IT jobs advertised in Surrey 0.64% 1.44% 1.52%
As % of the Processes & Methodologies category 0.77% 1.72% 1.88%
Number of daily rates quoted 14 27 15
Surrey median daily rate £400 £375 £400
Median daily rate % change year-on-year +6.67% -6.25% +25.00%
10th Percentile £281 £163 £294
90th Percentile £488 £441 £488
South East median daily rate £400 £375 £400
% change year-on-year +6.67% -6.25% +3.90%
Number of hourly rates quoted 1 0 0
Surrey median hourly rate £11.33 - -
South East median hourly rate £13.00 £59.31 £37.09
% change year-on-year -78.08% +59.91% +185.31%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Contract vacancies with a requirement for process or methodology skills 2324 1917 2234
As % of all contract IT jobs advertised in Surrey 83.18% 83.42% 80.82%
Number of daily rates quoted 1667 1269 1373
Surrey median daily rate £450 £425 £403
Median daily rate % change year-on-year +5.88% +5.59% +7.33%
10th Percentile £300 £260 £285
90th Percentile £588 £575 £538
South East median daily rate £425 £400 £395
% change year-on-year +6.25% +1.27% +5.33%
Number of hourly rates quoted 64 84 51
Surrey median hourly rate £30.00 £27.50 £32.50
Median hourly rate % change year-on-year +9.09% -15.38% +5.69%
10th Percentile £14.00 £11.76 £12.70
90th Percentile £48.75 £45.00 £52.17
South East median hourly rate £23.00 £26.00 £26.60
% change year-on-year -11.54% -2.26% +52.00%

ITSM
Job Vacancy Trend in Surrey

Job postings citing ITSM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for ITSM in Surrey

ITSM
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Surrey.

Contractor daily rate trend for ITSM in Surrey

ITSM
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing ITSM in Surrey over the 6 months to 24 November 2017.

Contractor daily rate histogram for ITSM in Surrey

ITSM
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Surrey.

Contractor hourly rate trend for ITSM in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate -36 3 £400 +45.45%
Guildford - 3 £288 - 3
Staines +8 2 £475 - 3
Sunbury-on-Thames -21 2 - -
Cobham 0 1 £375 -4.46%
Redhill -9 1 - -
ITSM
South East

For the 6 months to 24 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 8 (44.44%) ITIL
2 7 (38.89%) Service Management
2 7 (38.89%) Finance
3 5 (27.78%) Agile Software Development
3 5 (27.78%) DevOps
4 4 (22.22%) ServiceNow
4 4 (22.22%) Change Management
4 4 (22.22%) Configuration Management
5 3 (16.67%) Web Services
5 3 (16.67%) JavaScript
5 3 (16.67%) Microsoft Office
5 3 (16.67%) SharePoint
5 3 (16.67%) Migration
5 3 (16.67%) Document Management
5 3 (16.67%) Taxonomies
5 3 (16.67%) Workflow
6 2 (11.11%) Business Process Mapping
6 2 (11.11%) JSON
6 2 (11.11%) Microsoft Azure
6 2 (11.11%) Life Science
6 2 (11.11%) CMDB
6 2 (11.11%) Remedy ITSM
6 2 (11.11%) Kanban
6 2 (11.11%) ISO/IEC 20000
6 2 (11.11%) Big Data
6 2 (11.11%) AngularJS
6 2 (11.11%) Analytics
6 2 (11.11%) SaaS
6 2 (11.11%) REST
6 2 (11.11%) ITIL V3

ITSM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) SharePoint
2 1 (5.56%) SAS
Applications
1 3 (16.67%) Microsoft Office
Business Applications
1 2 (11.11%) Remedy ITSM
Cloud Services
1 2 (11.11%) Microsoft Azure
1 2 (11.11%) SaaS
2 1 (5.56%) Amazon AWS
2 1 (5.56%) Office 365
Communications & Networking
1 1 (5.56%) Ethernet
1 1 (5.56%) Firewall
1 1 (5.56%) Internet
1 1 (5.56%) LAN
1 1 (5.56%) Network Security
1 1 (5.56%) TCP/IP
1 1 (5.56%) VoIP
1 1 (5.56%) WAN
Database & Business Intelligence
1 2 (11.11%) Big Data
1 2 (11.11%) Data Warehouse
Development Applications
1 1 (5.56%) JIRA
General
1 7 (38.89%) Finance
2 2 (11.11%) Marketing
2 2 (11.11%) Pharmaceutical
Job Titles
1 4 (22.22%) Coordinator
1 4 (22.22%) Release Coordinator
2 3 (16.67%) Service Manager
3 2 (11.11%) Administrator
3 2 (11.11%) Analyst
3 2 (11.11%) Consultant
3 2 (11.11%) Data Manager
3 2 (11.11%) Delivery Manager
3 2 (11.11%) Developer
3 2 (11.11%) Service Analyst
3 2 (11.11%) Service Desk Analyst
3 2 (11.11%) Service Desk Support
3 2 (11.11%) Service Desk Support Analyst
3 2 (11.11%) ServiceNow Developer
3 2 (11.11%) SharePoint Administrator
3 2 (11.11%) Support Analyst
4 1 (5.56%) Infrastructure Delivery Manager
4 1 (5.56%) ITIL Manager
4 1 (5.56%) ITIL Service Manager
4 1 (5.56%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 3 (16.67%) Web Services
2 2 (11.11%) Ajax
2 2 (11.11%) AngularJS
2 2 (11.11%) CSS
2 2 (11.11%) HTML
2 2 (11.11%) JSON
2 2 (11.11%) REST
2 2 (11.11%) SOAP
2 2 (11.11%) XHTML
2 2 (11.11%) XML
2 2 (11.11%) XML Schema
2 2 (11.11%) XSL
Miscellaneous
1 3 (16.67%) Taxonomies
2 2 (11.11%) CMDB
2 2 (11.11%) Life Science
3 1 (5.56%) Data Centre
3 1 (5.56%) Public Cloud
Operating Systems
1 1 (5.56%) Windows
1 1 (5.56%) Windows 7
1 1 (5.56%) Windows NT
1 1 (5.56%) Windows XP
Processes & Methodologies
1 8 (44.44%) ITIL
2 7 (38.89%) Service Management
3 5 (27.78%) Agile Software Development
3 5 (27.78%) DevOps
4 4 (22.22%) Change Management
4 4 (22.22%) Configuration Management
5 3 (16.67%) Document Management
5 3 (16.67%) Migration
5 3 (16.67%) Workflow
6 2 (11.11%) Analytics
6 2 (11.11%) Business Intelligence
6 2 (11.11%) Business Process Mapping
6 2 (11.11%) ITIL V3
6 2 (11.11%) Kanban
6 2 (11.11%) PRINCE2
6 2 (11.11%) Project Management
6 2 (11.11%) Scrum
6 2 (11.11%) Service Delivery
6 2 (11.11%) Validation
7 1 (5.56%) CRM
Programming Languages
1 3 (16.67%) JavaScript
Qualifications
1 1 (5.56%) CCNP
1 1 (5.56%) Cisco Certification
1 1 (5.56%) MBA
1 1 (5.56%) SC Cleared
1 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 2 (11.11%) GAMP
1 2 (11.11%) ISO/IEC 20000
2 1 (5.56%) SLA
System Software
1 1 (5.56%) Active Directory
Vendors
1 4 (22.22%) ServiceNow
2 2 (11.11%) HP
2 2 (11.11%) Remedy
3 1 (5.56%) BMC
3 1 (5.56%) F5
3 1 (5.56%) Microsoft
3 1 (5.56%) SolarWinds