ITSM Contracts in Surrey

IT Service Management (ITSM)
South East > Surrey

The table below provides summary statistics for contract job vacancies advertised in Surrey requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 23 August 2025, comparing them to the same period in the previous two years.

6 months to
23 Aug 2025
Same period 2024 Same period 2023
Rank 40 42 49
Rank change year-on-year +2 +7 +17
DemandTrendContract jobs citing ITSM 6 15 27
As % of all contract jobs advertised in Surrey 1.76% 2.63% 3.76%
As % of the Processes & Methodologies category 1.86% 3.11% 4.17%
Number of daily rates quoted 1 6 23
10th Percentile - - £220
25th Percentile £204 £203 £350
Median daily rate (50th Percentile) £208 £205 £425
Median % change year-on-year +1.22% -51.76% +17.24%
75th Percentile £211 £208 £575
90th Percentile - £269 £676
South East median daily rate £450 £475 £450
% change year-on-year -5.26% +5.56% -

All Process and Methodology Skills
Surrey

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Surrey.

DemandTrendContract vacancies with a requirement for process or methodology skills 322 483 648
As % of all contract IT jobs advertised in Surrey 94.43% 84.74% 90.13%
Number of daily rates quoted 218 354 523
10th Percentile £204 £203 £213
25th Percentile £275 £301 £363
Median daily rate (50th Percentile) £475 £450 £525
Median % change year-on-year +5.56% -14.29% -
75th Percentile £550 £561 £650
90th Percentile £600 £675 £750
South East median daily rate £500 £519 £518
% change year-on-year -3.57% +0.10% +3.60%
Number of hourly rates quoted 34 49 20
10th Percentile £17.96 £11.71 £16.29
25th Percentile £25.86 £18.35 £32.25
Median hourly rate £52.50 £45.00 £48.75
Median % change year-on-year +16.67% -7.69% +8.33%
75th Percentile £57.50 £71.90 £61.63
90th Percentile £61.00 £76.86 £68.50
South East median hourly rate £23.50 £57.35 £50.00
% change year-on-year -59.02% +14.70% +92.31%

ITSM
Job Vacancy Trend in Surrey

Job postings citing ITSM as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for ITSM in Surrey

ITSM
Daily Rate Trend in Surrey

Contractor daily rate distribution trend for jobs in Surrey citing ITSM.

Contractor daily rate distribution trend for jobs in Surrey citing ITSM

ITSM
Hourly Rate Trend in Surrey

Contractor hourly rate distribution trend for jobs in Surrey citing ITSM.

Contractor hourly rate distribution trend for jobs in Surrey citing ITSM

ITSM
DemandTrendContract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 6 months to 23 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Staines 0 1 - - 2
Camberley - 1 - - 1
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) Mattermost
1 3 (50.00%) Skype for Business
2 1 (16.67%) Microsoft Exchange
Applications
1 3 (50.00%) Microsoft Office
Business Applications
1 3 (50.00%) Remedy ITSM
Cloud Services
1 2 (33.33%) AWS
1 2 (33.33%) Azure
1 2 (33.33%) GCP
2 1 (16.67%) Microsoft 365
Communications & Networking
1 3 (50.00%) Skype
2 1 (16.67%) Wireless
General
1 4 (66.67%) Social Skills
2 3 (50.00%) Finance
Job Titles
1 3 (50.00%) Analyst
1 3 (50.00%) Messaging Analyst
1 3 (50.00%) Messaging Support
1 3 (50.00%) Messaging Support Analyst
1 3 (50.00%) Support Analyst
2 2 (33.33%) Support Engineer
2 2 (33.33%) Technical Support
3 1 (16.67%) Integration Engineer
3 1 (16.67%) IT Engineer
3 1 (16.67%) IT Support
3 1 (16.67%) IT Support Engineer
3 1 (16.67%) Technical Engineer
3 1 (16.67%) Technical Support Engineer
Miscellaneous
1 2 (33.33%) CMDB
Operating Systems
1 5 (83.33%) Linux
2 2 (33.33%) Unix
3 1 (16.67%) Windows
3 1 (16.67%) Windows 10
Processes & Methodologies
1 5 (83.33%) ITIL
2 3 (50.00%) B2B
2 3 (50.00%) Information Security
2 3 (50.00%) Problem Management
2 3 (50.00%) Validation
3 2 (33.33%) Customer Service
3 2 (33.33%) Problem-Solving
4 1 (16.67%) Application Packaging
4 1 (16.67%) Software Engineering
4 1 (16.67%) User Acceptance Testing
4 1 (16.67%) Virtual Environments
Programming Languages
1 3 (50.00%) PowerShell
1 3 (50.00%) SQL
Qualifications
1 3 (50.00%) ITIL Certification
2 1 (16.67%) A+ Certification
2 1 (16.67%) Microsoft Certification
System Software
1 4 (66.67%) Active Directory
Systems Management
1 3 (50.00%) HP SiteScope
1 3 (50.00%) SCOM
Vendors
1 6 (100.00%) Microsoft
2 3 (50.00%) Cisco
2 3 (50.00%) Remedy
2 3 (50.00%) Splunk
3 2 (33.33%) Google
4 1 (16.67%) Okta