Customer Services Manager Contract Job Trends
Customer Service Manager
UK
The median Customer Service Manager daily rate in the UK is £560, according to job vacancies posted in the 6 months leading up to 3 November 2026.
The table below compares current contractor rates and summary statistics with the previous two years.
| 6 months to 3 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 683 | 558 | - |
| Rank change year-on-year | -125 | - | - |
| Contract Customer Services Manager jobs | 1 | 1 | 0 |
| As % of all contract jobs in the UK | 0.002% | 0.003% | - |
| As % of the Job Titles category | 0.002% | 0.003% | - |
| Number of daily rates quoted | 1 | 1 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £530 | £188 | - |
| Median daily rate (50th Percentile) | £560 | £225 | - |
| Median % change year-on-year | +148.89% | - | - |
| 75th Percentile | £590 | £263 | - |
| 90th Percentile | - | - | - |
| UK excluding London median daily rate | £560 | £225 | - |
| % change year-on-year | +148.89% | - | - |
All Contract IT Job Roles
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job adverts matching a recognised job title. The table also shows what proportion of all contract IT job adverts they make up.
| 6 months to 3 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Contract job adverts in the UK matching a recognised job title | 50,397 | 31,191 | 33,735 |
| % of contract job adverts matching a recognised job title | 91.65% | 90.97% | 92.90% |
| Number of daily rates quoted | 29,618 | 19,753 | 20,336 |
| 10th Percentile | £326 | £278 | £300 |
| 25th Percentile | £425 | £402 | £413 |
| Median daily rate (50th Percentile) | £525 | £500 | £525 |
| Median % change year-on-year | +5.00% | -4.76% | - |
| 75th Percentile | £638 | £619 | £638 |
| 90th Percentile | £738 | £725 | £738 |
| UK excluding London median daily rate | £500 | £475 | £490 |
| % change year-on-year | +5.26% | -3.06% | -2.00% |
| Number of hourly rates quoted | 4,293 | 1,761 | 1,275 |
| 10th Percentile | £14.22 | £14.00 | £15.08 |
| 25th Percentile | £18.50 | £17.69 | £20.19 |
| Median hourly rate | £40.00 | £25.15 | £37.50 |
| Median % change year-on-year | +59.05% | -32.93% | -16.67% |
| 75th Percentile | £68.00 | £51.25 | £65.00 |
| 90th Percentile | £80.44 | £69.99 | £73.75 |
| UK excluding London median hourly rate | £40.00 | £25.15 | £36.17 |
| % change year-on-year | +59.05% | -30.46% | -18.73% |
Customer Services Manager Job Vacancy Trend
Historical trend showing the proportion of contract Customer Services Manager job postings relative to all contract IT jobs advertised.
Customer Services Manager Daily Rate Trend
Contractor daily rate distribution trend for Customer Services Manager job vacancies in the UK.
Customer Services Manager Hourly Rate Trend
Contractor hourly rate distribution trend for Customer Services Manager job vacancies in the UK.
Customer Services Manager Top 3 Contract Job Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in Customer Services Manager jobs within the UK over the 6 months to 3 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -80 | 1 | £560 | +148.89% | 1 |
| England | -112 | 1 | £560 | +148.89% | 1 |
| South East | - | 1 | £560 | - | 1 |
Customer Services Manager Skill Set Top 7 Co-Occurring Skills & Capabilities
For the 6 months to 3 November 2026, Customer Services Manager contract job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract Customer Services Manager job ads.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Customer Service | 100.0% | 1 |
| 1 | Customer-Centricity | 100.0% | 1 |
| 1 | Degree | 100.0% | 1 |
| 1 | Master's Degree | 100.0% | 1 |
| 1 | PhD | 100.0% | 1 |
| 1 | Problem-Solving | 100.0% | 1 |
| 1 | Service Delivery | 100.0% | 1 |
Customer Services Manager Skill Set Co-Occurring Skills & Capabilities by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Environment Delivery Manager | 100.0% | 1 |
| 1 | Technical Service Delivery Manager | 100.0% | 1 |
| 1 | Technical Services Manager | 100.0% | 1 |