Service Desk Officer
UK
The median Service Desk Officer daily rate in the UK is £155, according to job vacancies posted in the 6 months leading up to 15 July 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 15 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 555 | 584 | 686 |
| Rank change year-on-year | +29 | +102 | +182 |
| Contract jobs requiring a Service Desk Officer | 3 | 2 | 2 |
| As % of all contract jobs advertised in the UK | 0.009% | 0.005% | 0.004% |
| As % of the Job Titles category | 0.010% | 0.005% | 0.004% |
| Number of daily rates quoted | 3 | 1 | 2 |
| 10th Percentile | - | - | - |
| 25th Percentile | £153 | - | £133 |
| Median daily rate (50th Percentile) | £155 | £190 | £135 |
| Median % change year-on-year | -18.42% | +40.74% | -26.03% |
| 75th Percentile | £158 | - | £138 |
| 90th Percentile | - | - | - |
| UK excluding London median daily rate | £155 | - | £135 |
| % change year-on-year | - | - | -26.03% |
| Number of hourly rates quoted | 0 | 1 | 0 |
| Median hourly rate | - | £26.68 | - |
| UK excluding London median hourly rate | - | - | - |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 29,839 | 39,768 | 53,460 |
| % of contract IT jobs with a recognized job title | 91.80% | 93.03% | 94.55% |
| Number of daily rates quoted | 18,985 | 25,591 | 37,093 |
| 10th Percentile | £288 | £288 | £310 |
| 25th Percentile | £400 | £410 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +0.42% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £495 | £500 |
| % change year-on-year | -4.04% | -1.00% | +2.56% |
| Number of hourly rates quoted | 1,399 | 2,720 | 1,582 |
| 10th Percentile | £13.75 | £13.00 | £14.26 |
| 25th Percentile | £17.39 | £17.00 | £19.00 |
| Median hourly rate | £26.45 | £40.00 | £42.50 |
| Median % change year-on-year | -33.88% | -5.88% | +65.50% |
| 75th Percentile | £56.13 | £63.41 | £65.00 |
| 90th Percentile | £73.75 | £73.78 | £77.39 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £37.50 |
| % change year-on-year | -37.13% | +6.67% | +78.57% |
Service Desk Officer
Job Vacancy Trend
Job postings that featured Service Desk Officer in the job title as a proportion of all IT jobs advertised.
Service Desk Officer
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Officer.
Service Desk Officer
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Officer.
Service Desk Officer
Top 3 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Officer within the UK over the 6 months to 15 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +35 | 3 | £155 | -18.42% | 1 |
| UK excluding London | - | 3 | £155 | - | 1 |
| South East | - | 3 | £155 | - | 1 |
Service Desk Officer Skill Set
Top 29 Co-occurring Skills and Capabilities
For the 6 months to 15 July 2025, Service Desk Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Officer in the job title.
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Service Desk Officer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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