Service Desk Team Leader Contracts

Service Desk Team Lead
UK

The median Service Desk Team Lead daily rate in the UK is £353, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 518 579 705
Rank change year-on-year +61 +126 +119
Contract jobs requiring a Service Desk Team Leader 2 3 13
As % of all contract jobs advertised in the UK 0.007% 0.007% 0.022%
As % of the Job Titles category 0.007% 0.007% 0.023%
Number of daily rates quoted 2 3 11
10th Percentile £293 £271 £208
25th Percentile £313 £284 £210
Median daily rate (50th Percentile) £353 £313 £300
Median % change year-on-year +12.80% +4.17% +23.71%
75th Percentile £398 £384 £328
90th Percentile £422 £424 £338
UK excluding London median daily rate - £381 £325
% change year-on-year - +17.31% +56.63%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £41.25
Median hourly rate - - £42.50
75th Percentile - - £43.75
90th Percentile - - -
UK excluding London median hourly rate - - £42.50
% change year-on-year - - +150.00%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

Service Desk Team Leader
Job Vacancy Trend

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Desk Team Leader.

Daily rate trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Daily Rate Histogram

Daily rate distribution for jobs citing Service Desk Team Leader over the 6 months to 1 May 2025.

Daily rate histogram for Service Desk Team Leader in the UK

Service Desk Team Leader
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Desk Team Leader.

Hourly rate trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Top 2 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Team Leader within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +56 2 £353 +12.80% 76
London +39 2 £353 +28.18% 5

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Service Desk Team Leader contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Team Leader in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Microsoft Office
2 1 (50.00%) ITIL
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) Mobile Device Management
2 1 (50.00%) Mentoring
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Skype
2 1 (50.00%) OneDrive
2 1 (50.00%) Entra ID
2 1 (50.00%) Ticket Management
2 1 (50.00%) Multi-Factor Authentication
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Customer Service
2 1 (50.00%) Mitel
2 1 (50.00%) Cisco IOS
2 1 (50.00%) SCCM
2 1 (50.00%) Android
2 1 (50.00%) iPhone
2 1 (50.00%) Windows 7
2 1 (50.00%) Azure
2 1 (50.00%) Skype for Business
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Mac OS X
2 1 (50.00%) Apple
2 1 (50.00%) SharePoint
2 1 (50.00%) Microsoft Exchange

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
1 1 (50.00%) Skype for Business
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure
2 1 (50.00%) Entra ID
2 1 (50.00%) OneDrive
Communications & Networking
1 1 (50.00%) Cisco IOS
1 1 (50.00%) Skype
Miscellaneous
1 1 (50.00%) iPhone
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Android
2 1 (50.00%) Mac OS X
2 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) ITIL
1 1 (50.00%) Mentoring
1 1 (50.00%) Mobile Device Management
1 1 (50.00%) Multi-Factor Authentication
1 1 (50.00%) Performance Metrics
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Ticket Management
System Software
1 1 (50.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Apple
2 1 (50.00%) Cisco
2 1 (50.00%) Citrix
2 1 (50.00%) Mitel
2 1 (50.00%) Progress