The median annual salary for a Service Desk Team Leader was £31,000 in advertised job vacancies during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Desk Team Lead
UK
Rank 789 843 816
Rank change year-on-year +54 -27  
Permanent jobs requiring a Service Desk Team Leader 75 106 135
As % of all permanent IT jobs advertised in the UK 0.089% 0.10% 0.12%
As % of the Job Titles category 0.092% 0.11% 0.13%
Number of salaries quoted 59 84 104
Median salary £31,000 £32,500 £35,000
Median salary % change year-on-year -4.61% -7.14%  
90% offered a salary of more than £27,400 £26,500 £26,000
10% offered a salary of more than £42,500 £43,000 £40,000
UK excluding London median salary £30,000 £32,500 £33,000
% change year-on-year -7.69% -1.51%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81427 99650 104367
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67614 83405 85224
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Team Leader
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader.

Salary trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Salary Histogram

The salary distribution of IT jobs citing Service Desk Team Leader over the 3 months to 27 March 2017.

Salary histogram for Service Desk Team Leader in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +63 73 £31,500 -3.07% 12
London +76 37 £32,250 -14.00% 1
South East +73 15 £34,125 +11.88% 4
City of London +57 8 £42,500 - 1
Buckinghamshire +23 7 £33,000 - 1
Milton Keynes +11 7 £33,000 - 1
Croydon +11 6 £28,500 +1.78%
South West +20 5 £29,000 -3.33% 1
North West -13 5 £27,500 -15.38% 2
Manchester -22 5 £27,500 -17.91% 2
West Midlands +30 3 £22,000 -32.30%
Coventry +19 3 £22,000 -24.13%
East Midlands +1 3 £32,000 -1.53% 1
Surrey +41 2 £31,625 +10.96%
Berkshire +40 2 £33,000 +5.60% 1
Hampshire +22 2 £35,000 +14.75% 1
Bristol 0 2 £40,250 +34.16%
Dorset - 2 £28,750 -
Newcastle upon Tyne - 2 - -
West Sussex - 2 £39,250 - 1
Yorkshire - 2 £32,500 - 1
North East - 2 - -
Tyne and Wear - 2 - -
Guildford - 2 £31,625 -
Reading +38 1 £31,000 -4.61%
Slough +23 1 £35,000 +16.66%
Scotland +23 1 - -
Northampton +20 1 £35,000 +7.69%
Northamptonshire +15 1 £35,000 +7.69%
East of England +7 1 £32,500 -23.52% 2

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 27 March 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 108 (61.71%) ITIL
2 106 (60.57%) Windows
3 74 (42.29%) SLA
4 73 (41.71%) Active Directory
5 51 (29.14%) Windows 7
6 50 (28.57%) Microsoft
7 39 (22.29%) Service Management
8 38 (21.71%) Finance
8 38 (21.71%) Citrix
8 38 (21.71%) Mentoring
9 29 (16.57%) Windows Server
10 28 (16.00%) Service Delivery
11 26 (14.86%) MS Excel
12 23 (13.14%) MS Office
12 23 (13.14%) Office 365
13 22 (12.57%) Coaching
14 20 (11.43%) Incident Management
15 19 (10.86%) Ticket Management
16 17 (9.71%) Performance Management
17 16 (9.14%) MS Exchange
18 15 (8.57%) Cisco
19 14 (8.00%) ITIL Certification
19 14 (8.00%) Legal
19 14 (8.00%) Windows 10
19 14 (8.00%) ITIL V3
20 13 (7.43%) VMware
21 12 (6.86%) Banking
21 12 (6.86%) TCP/IP
21 12 (6.86%) Windows Server 2012
21 12 (6.86%) Line Management

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (9.14%) MS Exchange
2 9 (5.14%) SharePoint
3 6 (3.43%) Skype for Business
4 4 (2.29%) Blackberry Enterprise Server
4 4 (2.29%) SharePoint 2013
5 3 (1.71%) Exchange Server 2010
5 3 (1.71%) IIS
6 1 (0.57%) Exchange Server 2013
6 1 (0.57%) OpenEdge
Applications
1 26 (14.86%) MS Excel
2 23 (13.14%) MS Office
3 3 (1.71%) MS PowerPoint
3 3 (1.71%) MS Visio
Cloud Services
1 23 (13.14%) Office 365
2 4 (2.29%) Mimecast
3 1 (0.57%) Azure Active Directory
3 1 (0.57%) Microsoft Azure
3 1 (0.57%) SaaS
Communications & Networking
1 12 (6.86%) TCP/IP
2 11 (6.29%) DHCP
3 10 (5.71%) DNS
4 8 (4.57%) VPN
5 6 (3.43%) Firewall
6 4 (2.29%) IP Telephony
6 4 (2.29%) LAN
6 4 (2.29%) WAN
6 4 (2.29%) Wireless
7 2 (1.14%) Internet
7 2 (1.14%) VoIP
8 1 (0.57%) Cisco Wireless
8 1 (0.57%) IPsec
8 1 (0.57%) MPLS
8 1 (0.57%) Remote Desktop
8 1 (0.57%) Softphone
8 1 (0.57%) SSL
8 1 (0.57%) Unified Communications
Database & Business Intelligence
1 6 (3.43%) SQL Server
2 3 (1.71%) SQL Server 2008
3 1 (0.57%) SQL Server 2012
3 1 (0.57%) SQL Server Reporting Services
Development Applications
1 1 (0.57%) JIRA
General
1 38 (21.71%) Finance
2 14 (8.00%) Legal
3 12 (6.86%) Banking
4 7 (4.00%) Telecoms
5 6 (3.43%) Billing
6 4 (2.29%) Law
7 2 (1.14%) Advertising
7 2 (1.14%) Front Office
8 1 (0.57%) Marketing
8 1 (0.57%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.57%) CSS
1 1 (0.57%) HTML
Miscellaneous
1 6 (3.43%) Analytical Skills
2 5 (2.86%) iPhone
2 5 (2.86%) Management Information System
3 3 (1.71%) Blackberry
4 2 (1.14%) Enterprise Storage
4 2 (1.14%) Fat Client
4 2 (1.14%) Thin Client
4 2 (1.14%) Video Conferencing
5 1 (0.57%) Driving Licence
5 1 (0.57%) FMCG
5 1 (0.57%) Hedge funds
5 1 (0.57%) Mobile Computing
5 1 (0.57%) NHS
5 1 (0.57%) Online Banking
5 1 (0.57%) Smartphone
5 1 (0.57%) Virtual Team
Operating Systems
1 106 (60.57%) Windows
2 51 (29.14%) Windows 7
3 29 (16.57%) Windows Server
4 14 (8.00%) Windows 10
5 12 (6.86%) Windows Server 2012
6 10 (5.71%) Windows Server 2008
7 6 (3.43%) Android
8 4 (2.29%) Windows Server 2003
9 3 (1.71%) Windows 8
10 2 (1.14%) Apple iOS
11 1 (0.57%) Linux
11 1 (0.57%) Windows XP
Processes & Methodologies
1 108 (61.71%) ITIL
2 39 (22.29%) Service Management
3 38 (21.71%) Mentoring
4 28 (16.00%) Service Delivery
5 22 (12.57%) Coaching
6 20 (11.43%) Incident Management
7 19 (10.86%) Ticket Management
8 17 (9.71%) Performance Management
9 14 (8.00%) ITIL V3
10 12 (6.86%) Data Protection
10 12 (6.86%) Line Management
11 11 (6.29%) Change Management
11 11 (6.29%) Continuous Improvement
12 10 (5.71%) People Management
13 9 (5.14%) Problem Management
13 9 (5.14%) Stakeholder Management
13 9 (5.14%) Statistics
14 8 (4.57%) Asset Management
14 8 (4.57%) Document Management
15 7 (4.00%) Project Management
Programming Languages
1 11 (6.29%) PowerShell
2 4 (2.29%) SQL
3 1 (0.57%) C
Qualifications
1 14 (8.00%) ITIL Certification
2 9 (5.14%) Degree
3 5 (2.86%) Microsoft Certification
4 4 (2.29%) MCP
5 3 (1.71%) MCSA
5 3 (1.71%) MCSE
5 3 (1.71%) Security Cleared
6 2 (1.14%) CCNA
6 2 (1.14%) Cisco Certification
6 2 (1.14%) ITIL Foundation Certificate
6 2 (1.14%) SC Cleared
7 1 (0.57%) HND
Quality Assurance & Compliance
1 74 (42.29%) SLA
2 3 (1.71%) QA
2 3 (1.71%) Sarbanes-Oxley
3 1 (0.57%) PCI DSS
System Software
1 73 (41.71%) Active Directory
2 11 (6.29%) XenApp
3 7 (4.00%) Hyper-V
4 4 (2.29%) VMware Infrastructure
5 2 (1.14%) XenDesktop
6 1 (0.57%) VMware ESXi
Systems Management
1 5 (2.86%) SCCM
2 3 (1.71%) Cisco CUCM
3 1 (0.57%) AirWatch
3 1 (0.57%) Microsoft Intune
3 1 (0.57%) MobiControl
3 1 (0.57%) SCSM
Vendors
1 50 (28.57%) Microsoft
2 38 (21.71%) Citrix
3 15 (8.57%) Cisco
4 13 (7.43%) VMware
5 11 (6.29%) Bloomberg
5 11 (6.29%) Reuters
6 7 (4.00%) NetApp
7 6 (3.43%) CheckPoint
7 6 (3.43%) HP
8 5 (2.86%) Kaspersky
9 4 (2.29%) MobileIron
10 3 (1.71%) Adobe
10 3 (1.71%) Dell
10 3 (1.71%) FactSet
10 3 (1.71%) Fidessa
10 3 (1.71%) iManage
11 2 (1.14%) Dell Compellent
11 2 (1.14%) Google
11 2 (1.14%) Juniper
11 2 (1.14%) ServiceNow
Ipswich, Suffolk
Harvey Nash plc
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Competitive rate
Posted: 5 days ago
Ipswich, Suffolk
Crimson Ltd
Salary: £35000 - £40000 per annum
Posted: 6 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £28000 - £33000 per annum
Posted: 6 days ago
West Sussex
ReThink Recruitment
Salary: £35000.00 - £42000.00 per annum + benefits
Posted: 6 days ago
Castleford, West Yorkshire
Searchability
Posted: 6 days ago
Greater Manchester
Rullion
Salary: £23000 - £25000 per annum + Excellent Benefits
Posted: 4 days ago
Berkshire
EXCELerate
Salary: Up to £45,000 per annum OTE + Health Insurance, Pension
Posted: 5 days ago
Exeter, Devon
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Manchester, Lancashire
Mane Contract Services Limited
Posted: 5 days ago
Fareham
Spectrum IT
Salary: £30000 - £40000 per annum + benefits
Posted: 7 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 17 days ago