The median annual salary for a Service Desk Team Leader was £32,500 in advertised job vacancies during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
UK
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 805 839 844
Rank change year-on-year +34 +5  
Permanent jobs requiring a Service Desk Team Leader 84 101 138
As % of all permanent IT jobs advertised in the UK 0.094% 0.10% 0.12%
As % of the Job Titles category 0.098% 0.11% 0.13%
Number of salaries quoted 69 63 121
Median salary £32,500 £35,000 £35,000
Median salary % change year-on-year -7.14% -  
90% offered a salary of more than £25,950 £26,400 £25,750
10% offered a salary of more than £47,500 £50,750 £47,500
UK excluding London median salary £31,500 £32,500 £33,500
% change year-on-year -3.07% -2.98%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85307 94661 107304
As % of all permanent IT job vacancies advertised in the UK 95.92% 96.51% 96.56%
Number of salaries quoted 283995 351566 402215
Median salary £47,000 £47,500 £45,000
Median salary % change year-on-year -1.05% +5.55%  
90% offered a salary of more than £26,250 £26,250 £25,500
10% offered a salary of more than £76,250 £72,500 £75,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

Service Desk Team Leader
Job Vacancy Trend

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader.

Salary trend for Service Desk Team Leader in the UK

Service Desk Team Leader
Salary Histogram

The salary distribution of IT jobs citing Service Desk Team Leader over the 3 months to 29 June 2017.

Salary histogram for Service Desk Team Leader in the UK

Service Desk Team Leader
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +43 83 £32,500 -7.14% 9
UK excluding London +40 63 £31,500 -3.07% 10
South East +65 24 £35,000 -38.32% 2
London -1 20 £45,000 -
North of England -8 15 £27,500 -12.69% 4
Midlands +7 9 £30,000 -6.97% 2
East of England -9 9 £35,000 - 1
South West 0 5 £26,500 -8.62%
Wales - 2 £29,000 -

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 June 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 114 (69.51%) ITIL
2 96 (58.54%) Windows
3 69 (42.07%) SLA
4 63 (38.41%) Microsoft
5 55 (33.54%) Active Directory
6 46 (28.05%) Windows 7
7 40 (24.39%) Microsoft Office
8 38 (23.17%) Citrix
9 34 (20.73%) Finance
10 31 (18.90%) Service Management
11 26 (15.85%) Mentoring
12 25 (15.24%) Windows Server
13 22 (13.41%) Line Management
14 21 (12.80%) Office 365
14 21 (12.80%) Ticket Management
15 19 (11.59%) Firewall
15 19 (11.59%) Legal
16 18 (10.98%) Windows Server 2012
16 18 (10.98%) Coaching
17 17 (10.37%) SharePoint
18 16 (9.76%) Problem Management
19 15 (9.15%) Document Management
19 15 (9.15%) Service Delivery
20 14 (8.54%) ITIL Certification
20 14 (8.54%) ITIL V3
20 14 (8.54%) Continuous Improvement
21 13 (7.93%) People Management
21 13 (7.93%) Performance Management
21 13 (7.93%) Windows 10
21 13 (7.93%) Cisco

Service Desk Team Leader Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.37%) SharePoint
2 11 (6.71%) MS Exchange
3 3 (1.83%) Exchange Server 2013
3 3 (1.83%) SharePoint 2013
4 2 (1.22%) Exchange Server 2007
4 2 (1.22%) Exchange Server 2010
5 1 (0.61%) Blackberry Enterprise Server
5 1 (0.61%) IIS
5 1 (0.61%) OpenEdge
5 1 (0.61%) SharePoint 2010
Applications
1 40 (24.39%) Microsoft Office
2 11 (6.71%) Microsoft Excel
3 3 (1.83%) Microsoft PowerPoint
Business Applications
1 1 (0.61%) Maximo
Cloud Services
1 21 (12.80%) Office 365
2 4 (2.44%) Mimecast
3 3 (1.83%) Amazon AWS
3 3 (1.83%) Microsoft Azure
4 1 (0.61%) SaaS
Communications & Networking
1 19 (11.59%) Firewall
2 12 (7.32%) DNS
2 12 (7.32%) TCP/IP
3 8 (4.88%) DHCP
4 6 (3.66%) VoIP
5 5 (3.05%) LAN
5 5 (3.05%) VPN
5 5 (3.05%) WAN
6 4 (2.44%) PBX
7 3 (1.83%) HTTP
7 3 (1.83%) Internet
7 3 (1.83%) Remote Desktop
7 3 (1.83%) SAN
7 3 (1.83%) SMTP
7 3 (1.83%) Unified Communications
7 3 (1.83%) Wireless
8 2 (1.22%) FTP
9 1 (0.61%) SSL
9 1 (0.61%) VLAN
Database & Business Intelligence
1 9 (5.49%) SQL Server
2 2 (1.22%) SQL Server 2008
3 1 (0.61%) SQL Server Reporting Services
Development Applications
1 1 (0.61%) JIRA
General
1 34 (20.73%) Finance
2 19 (11.59%) Legal
3 13 (7.93%) Billing
4 5 (3.05%) Law
5 4 (2.44%) Marketing
5 4 (2.44%) Retail
6 3 (1.83%) Telecoms
7 2 (1.22%) Front Office
8 1 (0.61%) Advertising
8 1 (0.61%) Back Office
8 1 (0.61%) Banking
8 1 (0.61%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.61%) CSS
1 1 (0.61%) HTML
Miscellaneous
1 7 (4.27%) Fat Client
1 7 (4.27%) Thin Client
2 6 (3.66%) Analytical Skills
3 5 (3.05%) iPhone
4 4 (2.44%) Management Information System
5 3 (1.83%) Driving Licence
5 3 (1.83%) FMCG
5 3 (1.83%) Replication
6 2 (1.22%) Video Conferencing
6 2 (1.22%) Virtual Team
7 1 (0.61%) Hedge funds
7 1 (0.61%) Online Banking
7 1 (0.61%) Reference Data
7 1 (0.61%) Smartphone
Operating Systems
1 96 (58.54%) Windows
2 46 (28.05%) Windows 7
3 25 (15.24%) Windows Server
4 18 (10.98%) Windows Server 2012
5 13 (7.93%) Windows 10
6 11 (6.71%) Windows Server 2008
7 8 (4.88%) Windows Server 2003
8 7 (4.27%) Android
9 5 (3.05%) Windows 8
10 3 (1.83%) Mac OS X
11 2 (1.22%) Apple iOS
11 2 (1.22%) Linux
11 2 (1.22%) Mac OS
12 1 (0.61%) CentOS
12 1 (0.61%) Fedora
12 1 (0.61%) Ubuntu
12 1 (0.61%) Windows XP
Processes & Methodologies
1 114 (69.51%) ITIL
2 31 (18.90%) Service Management
3 26 (15.85%) Mentoring
4 22 (13.41%) Line Management
5 21 (12.80%) Ticket Management
6 18 (10.98%) Coaching
7 16 (9.76%) Problem Management
8 15 (9.15%) Document Management
8 15 (9.15%) Service Delivery
9 14 (8.54%) Continuous Improvement
9 14 (8.54%) ITIL V3
10 13 (7.93%) People Management
10 13 (7.93%) Performance Management
11 10 (6.10%) Incident Management
12 9 (5.49%) Statistics
13 8 (4.88%) Change Management
14 6 (3.66%) Workflow
15 5 (3.05%) Asset Management
15 5 (3.05%) Service Desk Management
16 4 (2.44%) Time Management
Programming Languages
1 11 (6.71%) SQL
2 3 (1.83%) PowerShell
3 1 (0.61%) C
Qualifications
1 14 (8.54%) ITIL Certification
2 9 (5.49%) Microsoft Certification
3 5 (3.05%) Degree
4 3 (1.83%) CCNA
4 3 (1.83%) Cisco Certification
4 3 (1.83%) MCP
4 3 (1.83%) MCSE
4 3 (1.83%) Security Cleared
5 2 (1.22%) HND
6 1 (0.61%) Computer Science Degree
6 1 (0.61%) MCITP
6 1 (0.61%) MCSA
Quality Assurance & Compliance
1 69 (42.07%) SLA
2 3 (1.83%) PCI DSS
2 3 (1.83%) Sarbanes-Oxley
3 1 (0.61%) BS25999
3 1 (0.61%) ISO/IEC 20000
3 1 (0.61%) ISO/IEC 27001
System Software
1 55 (33.54%) Active Directory
2 5 (3.05%) Hyper-V
3 2 (1.22%) vSphere
3 2 (1.22%) XenApp
4 1 (0.61%) VMware ESXi
4 1 (0.61%) XenDesktop
Systems Management
1 12 (7.32%) SCCM
2 3 (1.83%) Cisco CUCM
3 2 (1.22%) Norton AntiVirus
3 2 (1.22%) SCSM
3 2 (1.22%) WSUS
4 1 (0.61%) AirWatch
4 1 (0.61%) Microsoft Intune
4 1 (0.61%) MobiControl
4 1 (0.61%) NetBackup
4 1 (0.61%) vCenter Server
Vendors
1 63 (38.41%) Microsoft
2 38 (23.17%) Citrix
3 13 (7.93%) Cisco
4 11 (6.71%) VMware
5 9 (5.49%) SAP
6 7 (4.27%) MobileIron
7 5 (3.05%) Apple
7 5 (3.05%) ServiceNow
7 5 (3.05%) SolarWinds
8 4 (2.44%) Dell
8 4 (2.44%) Remedy
9 3 (1.83%) CheckPoint
9 3 (1.83%) iManage
9 3 (1.83%) Kaspersky
9 3 (1.83%) Wyse
10 2 (1.22%) Adobe
10 2 (1.22%) Google
10 2 (1.22%) HP
10 2 (1.22%) Symantec
10 2 (1.22%) Veeam
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £28000.00 per annum
Posted: 18 hours ago
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £20000 - £22500.00 per annum + Pension & Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Rebel Recruitment
Salary: Up to £28,000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Computer Share
Salary: Employee Share Plan + Flexible Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £35,000 to £35,000 per annum + Bonus + Good Benefits
Posted: 5 days ago
Leicestershire
Ashdown IT
Salary: £28000 - £30000 per annum + benefits
Posted: 5 days ago
Southampton
aap3
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago
Cheshire
Hays Specialist Recruitment Ltd
Posted: 9 days ago
Manchester, Lancashire
Itecco
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Leeds
Burberry
Posted: 23 days ago