Period
to 20 November 2017

The median contractor rate for a Service Desk Team Leader was £250 per day in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Team Lead
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 616 603 612
Rank change year-on-year -13 +9 -8
Contract jobs requiring a Service Desk Team Leader 16 13 6
As % of all contract IT jobs advertised in London 0.034% 0.029% 0.013%
As % of the Job Titles category 0.036% 0.031% 0.013%
Number of daily rates quoted 10 8 2
London median daily rate £250 £266 £238
Median daily rate % change year-on-year -6.02% +12.00% -3.06%
10th Percentile £229 £198 £206
90th Percentile £373 £437 £279
England median daily rate £263 £209 £215
% change year-on-year +25.75% -2.91% -10.42%
Number of hourly rates quoted 1 1 0
London median hourly rate £25.00 £25.69 -
Median hourly rate % change year-on-year -2.69% - -
England median hourly rate £21.50 £20.20 £22.50
% change year-on-year +6.46% -10.24% -7.22%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44252 42345 44555
% of contract IT jobs with a recognized job title 94.83% 94.99% 95.01%
Number of daily rates quoted 32037 30120 31401
London median daily rate £493 £460 £450
Median daily rate % change year-on-year +7.07% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 548 553 693
London median hourly rate £20.22 £19.62 £19.00
Median hourly rate % change year-on-year +3.07% +3.24% +8.57%
10th Percentile £12.35 £11.50 £11.25
90th Percentile £47.83 £50.00 £48.57
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

Service Desk Team Leader
Job Vacancy Trend in London

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Desk Team Leader in London

Service Desk Team Leader
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Team Leader in London.

Contractor daily rate trend for Service Desk Team Leader in London

Service Desk Team Leader
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Desk Team Leader in London over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Desk Team Leader in London

Service Desk Team Leader
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Team Leader in London.

Contractor hourly rate trend for Service Desk Team Leader in London

Service Desk Team Leader
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Team Leader within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -4 5 £306 +19.16% 2
West London -7 1 - -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Service Desk Team Leader contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Desk Team Leader in the job title.

1 8 (50.00%) ITIL
2 7 (43.75%) Windows
2 7 (43.75%) ITSM
3 4 (25.00%) SLA
3 4 (25.00%) Security Cleared
4 3 (18.75%) Active Directory
4 3 (18.75%) Statistics
4 3 (18.75%) JIRA
5 2 (12.50%) Agile Software Development
5 2 (12.50%) Service Management
5 2 (12.50%) Microsoft
5 2 (12.50%) Microsoft Office
5 2 (12.50%) ITIL Certification
5 2 (12.50%) SC Cleared
5 2 (12.50%) CTC Cleared
5 2 (12.50%) Release Management
5 2 (12.50%) Windows 7
5 2 (12.50%) Apple iOS
5 2 (12.50%) ITIL V3
5 2 (12.50%) ServiceNow
5 2 (12.50%) ITIL Foundation Certificate
5 2 (12.50%) Incident Management
6 1 (6.25%) Virtual Desktop
6 1 (6.25%) Strategic Thinking
6 1 (6.25%) Line Management
6 1 (6.25%) Windows 10
6 1 (6.25%) Remote Desktop
6 1 (6.25%) BPSS Clearance
6 1 (6.25%) G Suite
6 1 (6.25%) Office 365

Service Desk Team Leader Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 1 (6.25%) G Suite
1 1 (6.25%) Office 365
Communications & Networking
1 1 (6.25%) Remote Desktop
1 1 (6.25%) SMS
1 1 (6.25%) WAN
1 1 (6.25%) Wi-Fi
Development Applications
1 3 (18.75%) JIRA
Miscellaneous
1 1 (6.25%) NHS
1 1 (6.25%) Video Conferencing
Operating Systems
1 7 (43.75%) Windows
2 2 (12.50%) Apple iOS
2 2 (12.50%) Windows 7
3 1 (6.25%) Android
3 1 (6.25%) Mac OS
3 1 (6.25%) Windows 10
3 1 (6.25%) Windows 2000
Processes & Methodologies
1 8 (50.00%) ITIL
2 7 (43.75%) ITSM
3 3 (18.75%) Statistics
4 2 (12.50%) Agile Software Development
4 2 (12.50%) Incident Management
4 2 (12.50%) ITIL V3
4 2 (12.50%) Release Management
4 2 (12.50%) Service Management
5 1 (6.25%) Change Management
5 1 (6.25%) Investment Management
5 1 (6.25%) Line Management
5 1 (6.25%) Project Management
5 1 (6.25%) Security Management
5 1 (6.25%) Service Delivery
5 1 (6.25%) Strategic Thinking
Qualifications
1 4 (25.00%) Security Cleared
2 2 (12.50%) CTC Cleared
2 2 (12.50%) ITIL Certification
2 2 (12.50%) ITIL Foundation Certificate
2 2 (12.50%) SC Cleared
3 1 (6.25%) BPSS Clearance
3 1 (6.25%) DV Cleared
3 1 (6.25%) MCDST
3 1 (6.25%) MCSE
3 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 3 (18.75%) Active Directory
2 1 (6.25%) Virtual Desktop
Systems Management
1 1 (6.25%) SCCM
Vendors
1 2 (12.50%) Microsoft
1 2 (12.50%) ServiceNow
2 1 (6.25%) Bloomberg
2 1 (6.25%) Citrix
2 1 (6.25%) Google
2 1 (6.25%) LANDesk
2 1 (6.25%) Remedy
2 1 (6.25%) Reuters
2 1 (6.25%) SAP
2 1 (6.25%) Wyse