Second Line Support
UK
The median Second Line Support daily rate in the UK is £218, according to job vacancies posted in the 6 months leading up to 2 July 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 2 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 360 | 379 | 357 |
| Rank change year-on-year | +19 | -22 | -6 |
| Contract jobs requiring a 2nd Line Support | 172 | 213 | 363 |
| As % of all contract jobs advertised in the UK | 0.55% | 0.49% | 0.65% |
| As % of the Job Titles category | 0.60% | 0.53% | 0.69% |
| Number of daily rates quoted | 118 | 164 | 254 |
| 10th Percentile | £158 | £144 | £163 |
| 25th Percentile | £188 | £175 | £181 |
| Median daily rate (50th Percentile) | £218 | £200 | £200 |
| Median % change year-on-year | +8.75% | - | +5.26% |
| 75th Percentile | £269 | £248 | £260 |
| 90th Percentile | £296 | £300 | £315 |
| UK excluding London median daily rate | £210 | £198 | £200 |
| % change year-on-year | +6.33% | -1.25% | +11.11% |
| Number of hourly rates quoted | 25 | 17 | 23 |
| 10th Percentile | £16.84 | £14.27 | £15.50 |
| 25th Percentile | £18.10 | £17.25 | £17.13 |
| Median hourly rate | £24.00 | £17.72 | £20.00 |
| Median % change year-on-year | +35.44% | -11.40% | -6.98% |
| 75th Percentile | £28.00 | £23.09 | £24.25 |
| 90th Percentile | £28.64 | £24.18 | £25.57 |
| UK excluding London median hourly rate | £18.69 | £17.50 | £18.50 |
| % change year-on-year | +6.77% | -5.41% | +2.78% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 28,543 | 40,362 | 52,705 |
| % of contract IT jobs with a recognized job title | 92.01% | 93.00% | 94.46% |
| Number of daily rates quoted | 18,235 | 25,935 | 36,627 |
| 10th Percentile | £288 | £285 | £313 |
| 25th Percentile | £402 | £410 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +1.42% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £493 | £500 |
| % change year-on-year | -3.65% | -1.40% | +4.17% |
| Number of hourly rates quoted | 1,277 | 2,865 | 1,533 |
| 10th Percentile | £13.78 | £12.86 | £14.25 |
| 25th Percentile | £17.33 | £16.58 | £19.00 |
| Median hourly rate | £26.50 | £37.50 | £43.00 |
| Median % change year-on-year | -29.33% | -12.79% | +68.63% |
| 75th Percentile | £56.25 | £62.50 | £65.00 |
| 90th Percentile | £73.75 | £74.00 | £76.00 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £40.00 |
| % change year-on-year | -37.13% | - | +95.12% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Support.
2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 2nd Line Support over the 6 months to 2 July 2025.
2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Support.
2nd Line Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing 2nd Line Support over the 6 months to 2 July 2025.
2nd Line Support
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 2 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +15 | 153 | £220 | +10.00% | 195 |
| UK excluding London | +17 | 121 | £210 | +6.33% | 140 |
| South East | +72 | 47 | £215 | +4.88% | 47 |
| London | +21 | 44 | £250 | +25.00% | 65 |
| Midlands | -26 | 24 | £200 | - | 20 |
| North of England | +1 | 22 | £195 | +2.63% | 27 |
| Work from Home | +26 | 14 | £250 | +13.64% | 44 |
| West Midlands | -17 | 14 | £263 | +31.25% | 10 |
| East Midlands | -2 | 10 | £200 | -20.00% | 10 |
| East of England | +23 | 9 | £200 | -11.11% | 12 |
| North West | +9 | 9 | £178 | -11.25% | 18 |
| Scotland | +6 | 9 | £181 | -4.61% | 3 |
| South West | +25 | 7 | £200 | +5.26% | 28 |
| Yorkshire | -11 | 7 | £126 | -33.68% | 6 |
| North East | +1 | 6 | £195 | +9.09% | 3 |
| Wales | +7 | 2 | £246 | +82.41% | 6 |
| Northern Ireland | -9 | 1 | £165 | +13.79% |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 July 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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