Second Line Support
UK
The median Second Line Support daily rate in the UK is £221, according to job vacancies posted in the 6 months leading up to 1 May 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 1 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 364 | 353 | 350 |
| Rank change year-on-year | -11 | -3 | -4 |
| Contract jobs requiring a 2nd Line Support | 161 | 237 | 411 |
| As % of all contract jobs advertised in the UK | 0.55% | 0.54% | 0.69% |
| As % of the Job Titles category | 0.59% | 0.59% | 0.73% |
| Number of daily rates quoted | 112 | 176 | 283 |
| 10th Percentile | £160 | £141 | £163 |
| 25th Percentile | £188 | £175 | £184 |
| Median daily rate (50th Percentile) | £221 | £200 | £210 |
| Median % change year-on-year | +10.38% | -4.76% | +10.53% |
| 75th Percentile | £269 | £238 | £275 |
| 90th Percentile | £310 | £297 | £338 |
| UK excluding London median daily rate | £210 | £200 | £204 |
| % change year-on-year | +5.00% | -1.96% | +13.33% |
| Number of hourly rates quoted | 25 | 20 | 28 |
| 10th Percentile | £20.10 | £14.27 | £17.00 |
| 25th Percentile | £22.50 | £17.25 | £17.50 |
| Median hourly rate | £27.50 | £17.72 | £20.21 |
| Median % change year-on-year | +55.19% | -12.32% | +2.69% |
| 75th Percentile | £29.00 | £19.29 | £25.78 |
| 90th Percentile | £39.11 | £23.16 | £31.83 |
| UK excluding London median hourly rate | £27.75 | £17.72 | £20.00 |
| % change year-on-year | +56.60% | -11.40% | +11.11% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 27,084 | 40,415 | 56,464 |
| % of contract IT jobs with a recognized job title | 92.52% | 92.78% | 94.61% |
| Number of daily rates quoted | 17,692 | 26,309 | 39,470 |
| 10th Percentile | £300 | £275 | £313 |
| 25th Percentile | £406 | £410 | £425 |
| Median daily rate (50th Percentile) | £515 | £525 | £540 |
| Median % change year-on-year | -1.90% | -2.78% | +2.86% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £492 | £500 |
| % change year-on-year | -3.46% | -1.60% | +5.26% |
| Number of hourly rates quoted | 1,035 | 2,664 | 1,570 |
| 10th Percentile | £14.07 | £12.86 | £14.29 |
| 25th Percentile | £18.50 | £16.30 | £19.50 |
| Median hourly rate | £29.00 | £36.42 | £45.00 |
| Median % change year-on-year | -20.37% | -19.07% | +91.49% |
| 75th Percentile | £62.50 | £60.75 | £65.75 |
| 90th Percentile | £75.00 | £72.50 | £75.75 |
| UK excluding London median hourly rate | £28.00 | £39.55 | £42.50 |
| % change year-on-year | -29.20% | -6.94% | +117.95% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Support.
2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 2nd Line Support over the 6 months to 1 May 2025.
2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Support.
2nd Line Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing 2nd Line Support over the 6 months to 1 May 2025.
2nd Line Support
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -13 | 145 | £225 | +12.50% | 96 |
| UK excluding London | +16 | 116 | £210 | +5.00% | 82 |
| London | +12 | 43 | £250 | +25.13% | 18 |
| South East | +52 | 36 | £216 | +8.13% | 33 |
| Midlands | -10 | 29 | £200 | - | 12 |
| North of England | +12 | 26 | £195 | +2.63% | 14 |
| Work from Home | +40 | 23 | £250 | +14.94% | 37 |
| West Midlands | -12 | 20 | £210 | +5.00% | 7 |
| North West | +14 | 13 | £210 | +11.26% | 7 |
| Yorkshire | +3 | 10 | £161 | -15.53% | 5 |
| East Midlands | +4 | 9 | £200 | -4.76% | 5 |
| East of England | +30 | 7 | £225 | -3.23% | 4 |
| Scotland | +9 | 6 | £190 | - | 1 |
| Wales | +6 | 6 | £200 | +48.15% | |
| South West | +28 | 4 | £225 | +18.42% | 19 |
| North East | +1 | 3 | £195 | - | 3 |
| Northern Ireland | -8 | 2 | - | - |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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