Second Line Support
UK
The median Second Line Support daily rate in the UK is £200 according to job vacancies posted during the 6 months to 27 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 27 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 367 | 353 | 351 |
| Rank change year-on-year | -14 | -2 | +124 |
| Contract jobs requiring a 2nd Line Support | 239 | 416 | 679 |
| As % of all contract jobs advertised in the UK | 0.55% | 0.70% | 0.76% |
| As % of the Job Titles category | 0.59% | 0.74% | 0.80% |
| Number of daily rates quoted | 177 | 287 | 463 |
| 10th Percentile | £141 | £163 | £131 |
| 25th Percentile | £175 | £184 | £157 |
| Median daily rate (50th Percentile) | £200 | £210 | £190 |
| Median % change year-on-year | -4.76% | +10.53% | +10.14% |
| 75th Percentile | £238 | £274 | £238 |
| 90th Percentile | £296 | £338 | £288 |
| UK excluding London median daily rate | £200 | £204 | £180 |
| % change year-on-year | -1.96% | +13.33% | +11.63% |
| Number of hourly rates quoted | 20 | 30 | 99 |
| 10th Percentile | £14.27 | £16.88 | £14.32 |
| 25th Percentile | £17.25 | £17.50 | £16.00 |
| Median hourly rate | £17.72 | £20.21 | £19.50 |
| Median % change year-on-year | -12.32% | +3.64% | +13.04% |
| 75th Percentile | £19.29 | £25.93 | £23.75 |
| 90th Percentile | £23.16 | £33.88 | £23.91 |
| UK excluding London median hourly rate | £17.72 | £20.00 | £18.00 |
| % change year-on-year | -11.40% | +11.11% | +11.63% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,172 | 56,583 | 84,829 |
| % of contract IT jobs with a recognized job title | 92.78% | 94.61% | 95.49% |
| Number of daily rates quoted | 26,161 | 39,538 | 59,512 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £731 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -1.93% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,642 | 1,585 | 2,099 |
| 10th Percentile | £12.86 | £14.27 | £12.50 |
| 25th Percentile | £16.30 | £19.50 | £15.50 |
| Median hourly rate | £35.83 | £45.00 | £23.00 |
| Median % change year-on-year | -20.38% | +95.65% | - |
| 75th Percentile | £60.00 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £76.00 | £63.00 |
| UK excluding London median hourly rate | £37.50 | £42.50 | £19.50 |
| % change year-on-year | -11.76% | +117.95% | +2.55% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Support.
2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 2nd Line Support over the 6 months to 27 April 2024.
2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Support.
2nd Line Support
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +7 | 224 | £200 | -11.11% | 116 |
| UK excluding London | -9 | 167 | £200 | -1.96% | 107 |
| London | +38 | 70 | £200 | -11.11% | 20 |
| Midlands | +49 | 61 | £200 | -20.00% | 22 |
| West Midlands | +61 | 46 | £200 | +14.29% | 14 |
| North of England | +21 | 33 | £190 | -5.00% | 18 |
| South East | -41 | 31 | £200 | -11.11% | 29 |
| Work from Home | +59 | 25 | £218 | +6.10% | 32 |
| South West | +3 | 22 | £190 | -7.32% | 13 |
| North West | +8 | 16 | £189 | -5.63% | 12 |
| Yorkshire | +18 | 15 | £190 | -1.30% | 6 |
| East Midlands | +15 | 15 | £210 | -32.69% | 8 |
| Scotland | +24 | 10 | £190 | +4.83% | 7 |
| East of England | -1 | 7 | £233 | +27.40% | 16 |
| North East | +18 | 2 | £195 | +17.29% | |
| Northern Ireland | +9 | 2 | £145 | - | |
| Wales | +9 | 1 | £135 | -32.50% | 5 |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 27 April 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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