Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 5 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
5 Jun 2026
Same period 2025 Same period 2024
Rank 347 263 305
Rank change year-on-year -84 +42 -35
Contract jobs requiring a Support Analyst 327 285 306
As % of all contract jobs in the UK 0.67% 0.99% 0.71%
As % of the Job Titles category 0.72% 1.07% 0.77%
Number of daily rates quoted 138 160 225
10th Percentile £156 £170 £156
25th Percentile £180 £206 £183
Median daily rate (50th Percentile) £238 £275 £225
Median % change year-on-year -13.64% +22.22% -16.82%
75th Percentile £384 £400 £345
90th Percentile £438 £525 £490
UK excluding London median daily rate £220 £263 £200
% change year-on-year -16.19% +31.25% -
Number of hourly rates quoted 66 47 26
10th Percentile £14.52 £17.44 £12.14
25th Percentile £17.11 £21.63 £17.18
Median hourly rate £18.75 £22.14 £21.00
Median % change year-on-year -15.31% +5.43% -6.67%
75th Percentile £23.00 £28.54 £23.75
90th Percentile £30.86 £33.75 -
UK excluding London median hourly rate £18.75 £22.14 £18.27
% change year-on-year -15.31% +21.18% -13.90%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 45,342 26,733 39,846
% of contract IT jobs with a recognized job title 92.33% 92.39% 92.87%
Number of daily rates quoted 27,608 17,258 25,745
10th Percentile £325 £287 £280
25th Percentile £413 £404 £408
Median daily rate (50th Percentile) £513 £501 £525
Median % change year-on-year +2.40% -4.67% -2.78%
75th Percentile £619 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £488
% change year-on-year +5.26% -2.56% -2.50%
Number of hourly rates quoted 3,029 1,088 2,850
10th Percentile £15.05 £14.00 £12.86
25th Percentile £20.69 £17.87 £16.30
Median hourly rate £43.69 £28.00 £37.50
Median % change year-on-year +56.04% -25.33% -16.67%
75th Percentile £67.50 £58.75 £61.60
90th Percentile £80.00 £75.00 £73.75
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -5.88%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 5 June 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 5 June 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 5 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -72 295 £238 -13.64% 98
UK excluding London -55 231 £220 -16.19% 102
London -81 90 £238 -24.00% 17
North of England -64 66 £175 -16.67% 27
Work from Home -34 65 £233 -32.12% 33
North West -9 53 £175 -16.67% 14
East of England +11 48 £350 +94.44% 7
South East -50 44 £214 -18.57% 40
Midlands -54 27 £288 +12.20% 13
Scotland +3 19 £206 -47.12% 3
East Midlands -11 19 £213 - 7
South West -44 17 £350 +25.90% 8
West Midlands -71 8 £331 +26.19% 6
Wales -15 7 £285 -5.00% 2
North East -23 7 £148 -46.36% 1
Yorkshire -70 6 £245 +28.95% 12
Northern Ireland +3 3 £180 +12.50% 7

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 5 June 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 119 (36.39%) Windows
2 106 (32.42%) Microsoft
3 91 (27.83%) Microsoft 365
4 81 (24.77%) Problem-Solving
5 68 (20.80%) Active Directory
6 65 (19.88%) Customer Service
7 56 (17.13%) ITIL
8 44 (13.46%) Azure
9 39 (11.93%) Windows 10
10 30 (9.17%) Entra ID
10 30 (9.17%) SQL
11 28 (8.56%) Microsoft Office
11 28 (8.56%) SharePoint
12 26 (7.95%) Incident Management
13 25 (7.65%) Degree
14 24 (7.34%) Migration
14 24 (7.34%) ServiceNow
15 23 (7.03%) ITSM
16 20 (6.12%) Service Management
16 20 (6.12%) Wi-Fi
17 18 (5.50%) JIRA
17 18 (5.50%) Microsoft Excel
17 18 (5.50%) Microsoft Exchange
18 17 (5.20%) Data Migration
18 17 (5.20%) Oracle
19 16 (4.89%) Linux
19 16 (4.89%) Microsoft Certification
19 16 (4.89%) Process Improvement
19 16 (4.89%) Security Cleared
20 15 (4.59%) Android

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (8.56%) SharePoint
2 18 (5.50%) Microsoft Exchange
3 6 (1.83%) CMS
4 4 (1.22%) Apache
5 2 (0.61%) Confluence
5 2 (0.61%) IIS
5 2 (0.61%) Oracle Self-Service HR
5 2 (0.61%) Oracle Workflow
5 2 (0.61%) SAS
6 1 (0.31%) CICS
6 1 (0.31%) WebSphere
Applications
1 28 (8.56%) Microsoft Office
2 18 (5.50%) Microsoft Excel
3 6 (1.83%) AutoCAD
3 6 (1.83%) Microsoft PowerPoint
4 5 (1.53%) Revit
5 3 (0.92%) Spreadsheet
6 1 (0.31%) MS Visio
Business Applications
1 4 (1.22%) Dynamics CRM
2 3 (0.92%) Remedy ITSM
3 2 (0.61%) Loan IQ
3 2 (0.61%) Oracle Assets
3 2 (0.61%) Oracle Cash Management
3 2 (0.61%) Oracle Payables
3 2 (0.61%) Oracle Procure-to-Pay
3 2 (0.61%) Oracle Receivables
3 2 (0.61%) SAP S/4HANA
3 2 (0.61%) Unit4 Business World
4 1 (0.31%) Demantra
4 1 (0.31%) Markit EDM
Cloud Services
1 91 (27.83%) Microsoft 365
2 44 (13.46%) Azure
3 30 (9.17%) Entra ID
4 15 (4.59%) SaaS
5 13 (3.98%) Power Platform
6 8 (2.45%) AWS
6 8 (2.45%) Dynamics 365
7 7 (2.14%) Power Automate
8 5 (1.53%) OneDrive
9 4 (1.22%) Azure DevOps
10 3 (0.92%) Google Workspace
10 3 (0.92%) IaaS
10 3 (0.92%) Microsoft Copilot
10 3 (0.92%) Slack
11 2 (0.61%) Amazon CloudWatch
11 2 (0.61%) AWS Lambda
11 2 (0.61%) Azure Sentinel
11 2 (0.61%) PowerApps
11 2 (0.61%) Serverless
11 2 (0.61%) Snowflake
Communications & Networking
1 20 (6.12%) Wi-Fi
2 12 (3.67%) DHCP
2 12 (3.67%) DNS
3 10 (3.06%) VPN
4 8 (2.45%) LAN
5 6 (1.83%) VLAN
6 5 (1.53%) TCP/IP
6 5 (1.53%) WAN
7 4 (1.22%) Firewall
8 3 (0.92%) Remote Desktop
8 3 (0.92%) Wireless
9 2 (0.61%) FTP
10 1 (0.31%) Internet
10 1 (0.31%) RS-232
10 1 (0.31%) Skype
10 1 (0.31%) X.400
Database & Business Intelligence
1 7 (2.14%) Power BI
1 7 (2.14%) SQL Server
2 3 (0.92%) Amazon Redshift
2 3 (0.92%) Data Mart
2 3 (0.92%) Tableau
3 2 (0.61%) MySQL
3 2 (0.61%) Oracle BI Publisher
3 2 (0.61%) Power Query
3 2 (0.61%) PowerPivot
4 1 (0.31%) Data Warehouse
4 1 (0.31%) Db2
4 1 (0.31%) GIS
4 1 (0.31%) KDB
4 1 (0.31%) MS Access
4 1 (0.31%) Oracle Database
4 1 (0.31%) Oracle Reports
4 1 (0.31%) Qlik Sense
4 1 (0.31%) QlikView
Development Applications
1 18 (5.50%) JIRA
2 3 (0.92%) Oracle Forms
3 1 (0.31%) Git
3 1 (0.31%) Subversion
3 1 (0.31%) Tricentis qTest
3 1 (0.31%) Visual Studio
General
1 109 (33.33%) Social Skills
2 40 (12.23%) Analytical Skills
3 33 (10.09%) Finance
4 21 (6.42%) Public Sector
5 17 (5.20%) Law
6 14 (4.28%) Manufacturing
7 13 (3.98%) Telecoms
8 11 (3.36%) Banking
8 11 (3.36%) Retail
9 7 (2.14%) Inclusion and Diversity
9 7 (2.14%) Organisational Skills
10 6 (1.83%) Documentation Skills
11 4 (1.22%) General Ledger
11 4 (1.22%) Legal
11 4 (1.22%) Marketing
12 3 (0.92%) Automotive
12 3 (0.92%) Military
13 2 (0.61%) Front Office
13 2 (0.61%) Local Government
13 2 (0.61%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (1.53%) .NET
2 3 (0.92%) ASP.NET
3 2 (0.61%) CSS
3 2 (0.61%) HTML
3 2 (0.61%) LAMP
3 2 (0.61%) Oracle Fusion
3 2 (0.61%) Web Services
3 2 (0.61%) XML
4 1 (0.31%) HTML5
4 1 (0.31%) JSON
4 1 (0.31%) WebSphere MQ
Miscellaneous
1 48 (14.68%) Onboarding
2 14 (4.28%) Self-Motivation
3 11 (3.36%) Enterprise Software
4 10 (3.06%) Management Information System
5 9 (2.75%) FMCG
6 4 (1.22%) Smartphone
6 4 (1.22%) Video Conferencing
7 3 (0.92%) Data Centre
8 2 (0.61%) Credit Risk
8 2 (0.61%) Derivative
8 2 (0.61%) Driving Licence
8 2 (0.61%) Fixed Income
8 2 (0.61%) Foreign Exchange (FX)
8 2 (0.61%) Housing Association
8 2 (0.61%) Legacy Systems
8 2 (0.61%) OTC Derivatives
8 2 (0.61%) PMI
8 2 (0.61%) Public Cloud
9 1 (0.31%) Grid Computing
9 1 (0.31%) Mainframe
Operating Systems
1 119 (36.39%) Windows
2 39 (11.93%) Windows 10
3 16 (4.89%) Linux
4 15 (4.59%) Android
5 14 (4.28%) Windows Server
6 11 (3.36%) Apple iOS
7 8 (2.45%) Unix
8 7 (2.14%) Windows Server 2016
9 6 (1.83%) Windows 7
9 6 (1.83%) Windows Server 2003
10 5 (1.53%) Mac OS
10 5 (1.53%) Windows Server 2019
11 1 (0.31%) AIX
11 1 (0.31%) zOS
Processes & Methodologies
1 81 (24.77%) Problem-Solving
2 65 (19.88%) Customer Service
3 56 (17.13%) ITIL
4 26 (7.95%) Incident Management
5 24 (7.34%) Migration
6 23 (7.03%) ITSM
7 20 (6.12%) Service Management
8 17 (5.20%) Data Migration
9 16 (4.89%) Process Improvement
10 15 (4.59%) Continuous Improvement
10 15 (4.59%) Inventory Management
10 15 (4.59%) Stakeholder Management
11 14 (4.28%) CRM
11 14 (4.28%) Data Analysis
11 14 (4.28%) Decision-Making
11 14 (4.28%) Validation
12 13 (3.98%) Computer Science
12 13 (3.98%) Knowledge Management
12 13 (3.98%) Service Delivery
12 13 (3.98%) User Experience
Programming Languages
1 30 (9.17%) SQL
2 9 (2.75%) Shell Script
3 7 (2.14%) C#
3 7 (2.14%) Java
4 6 (1.83%) PL/SQL
5 5 (1.53%) Python
6 4 (1.22%) JavaScript
6 4 (1.22%) PowerShell
7 3 (0.92%) Groovy
8 2 (0.61%) Bash
8 2 (0.61%) Perl
8 2 (0.61%) PHP
9 1 (0.31%) C
9 1 (0.31%) C++
9 1 (0.31%) COBOL
9 1 (0.31%) JCL
9 1 (0.31%) T-SQL
9 1 (0.31%) VBScript
Qualifications
1 25 (7.65%) Degree
2 16 (4.89%) Microsoft Certification
2 16 (4.89%) Security Cleared
3 14 (4.28%) SC Cleared
4 13 (3.98%) Computer Science Degree
5 9 (2.75%) A+ Certification
5 9 (2.75%) Network+ Certification
6 5 (1.53%) MCSE
6 5 (1.53%) Microsoft Certified Professional
7 4 (1.22%) DV Cleared
8 2 (0.61%) PMI Certification
9 1 (0.31%) BPSS Clearance
9 1 (0.31%) HNC
9 1 (0.31%) MCSA
Quality Assurance & Compliance
1 6 (1.83%) PMO
2 4 (1.22%) SLA
3 3 (0.92%) Actionable Recommendations
4 2 (0.61%) GDPR
4 2 (0.61%) QA
5 1 (0.31%) Cyber Essentials
5 1 (0.31%) GRC
5 1 (0.31%) PCI DSS
System Software
1 68 (20.80%) Active Directory
2 4 (1.22%) VMware Infrastructure
3 3 (0.92%) Hyper-V
3 3 (0.92%) Virtual Desktop
4 2 (0.61%) BitLocker
4 2 (0.61%) Firmware
Systems Management
1 15 (4.59%) Microsoft Intune
2 5 (1.53%) Control-M
3 3 (0.92%) Jamf Pro
4 2 (0.61%) Ansible
4 2 (0.61%) SCCM
5 1 (0.31%) Dell DRAC
5 1 (0.31%) Grafana
5 1 (0.31%) ITRS Geneos
5 1 (0.31%) vCenter Server
Vendors
1 106 (32.42%) Microsoft
2 24 (7.34%) ServiceNow
3 17 (5.20%) Oracle
4 12 (3.67%) Salesforce
5 9 (2.75%) SAP
6 8 (2.45%) Apple
6 8 (2.45%) Avaya
6 8 (2.45%) Meraki
6 8 (2.45%) Mitel
7 7 (2.14%) Adobe
8 6 (1.83%) Autodesk
8 6 (1.83%) Bloomberg
8 6 (1.83%) Murex
9 5 (1.53%) Citrix
9 5 (1.53%) Conga
9 5 (1.53%) DocuSign
9 5 (1.53%) HP
9 5 (1.53%) MuleSoft
9 5 (1.53%) Splunk
10 4 (1.22%) VMware