Support Analyst Contract Job Trends
Support Analyst
UK
The median Support Analyst daily rate in the UK is £263, according to job vacancies posted in the 6 months leading up to 20 October 2026.
The table below compares current contractor rates and summary statistics with the previous two years.
| 6 months to 20 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 421 | 220 | 324 |
| Rank change year-on-year | -201 | +104 | -45 |
| Contract jobs requiring a Support Analyst | 266 | 424 | 245 |
| As % of all contract jobs in the UK | 0.48% | 1.28% | 0.66% |
| As % of the Job Titles category | 0.53% | 1.41% | 0.71% |
| Number of daily rates quoted | 122 | 183 | 136 |
| 10th Percentile | £170 | £156 | £156 |
| 25th Percentile | £190 | £213 | £189 |
| Median daily rate (50th Percentile) | £263 | £290 | £230 |
| Median % change year-on-year | -9.31% | +26.09% | -34.29% |
| 75th Percentile | £363 | £431 | £381 |
| 90th Percentile | £400 | £500 | £494 |
| UK excluding London median daily rate | £225 | £263 | £203 |
| % change year-on-year | -14.29% | +29.63% | -1.22% |
| Number of hourly rates quoted | 50 | 96 | 12 |
| 10th Percentile | £15.26 | £13.50 | £18.19 |
| 25th Percentile | £15.93 | £18.87 | £19.92 |
| Median hourly rate | £17.50 | £23.00 | £23.35 |
| Median % change year-on-year | -23.91% | -1.50% | +19.74% |
| 75th Percentile | £19.13 | £31.00 | £29.69 |
| 90th Percentile | £23.18 | £31.40 | £37.00 |
| UK excluding London median hourly rate | £17.50 | £22.05 | £22.00 |
| % change year-on-year | -20.63% | +0.23% | +15.79% |
All Contract IT Job Roles
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| 6 months to 20 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Contract vacancies in the UK with a recognized job title | 50,586 | 30,151 | 34,455 |
| % of contract IT jobs with a recognized job title | 91.87% | 90.87% | 92.95% |
| Number of daily rates quoted | 29,721 | 19,031 | 20,767 |
| 10th Percentile | £325 | £278 | £300 |
| 25th Percentile | £425 | £402 | £413 |
| Median daily rate (50th Percentile) | £525 | £500 | £525 |
| Median % change year-on-year | +5.00% | -4.76% | - |
| 75th Percentile | £638 | £623 | £638 |
| 90th Percentile | £738 | £725 | £738 |
| UK excluding London median daily rate | £500 | £475 | £490 |
| % change year-on-year | +5.26% | -3.06% | -2.00% |
| Number of hourly rates quoted | 4,170 | 1,674 | 1,386 |
| 10th Percentile | £14.25 | £13.80 | £15.04 |
| 25th Percentile | £19.33 | £17.30 | £20.30 |
| Median hourly rate | £41.09 | £25.15 | £40.00 |
| Median % change year-on-year | +63.39% | -37.13% | -10.11% |
| 75th Percentile | £67.50 | £50.00 | £65.00 |
| 90th Percentile | £80.00 | £68.75 | £73.75 |
| UK excluding London median hourly rate | £40.32 | £24.62 | £40.33 |
| % change year-on-year | +63.77% | -38.95% | -7.99% |
Support Analyst Job Vacancy Trend
Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.
Support Analyst Daily Rate Trend
Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.
Support Analyst Daily Rate Histogram
Daily rate distribution for jobs citing Support Analyst over the 6 months to 20 October 2026.
Support Analyst Hourly Rate Trend
Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.
Support Analyst Hourly Rate Histogram
Hourly rate distribution of jobs citing Support Analyst over the 6 months to 20 October 2026.
Support Analyst Top 16 Contract Job Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 20 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -203 | 236 | £268 | -7.50% | 175 |
| UK excluding London | -151 | 182 | £225 | -14.29% | 112 |
| London | -156 | 78 | £310 | -23.69% | 62 |
| Work from Home | -107 | 61 | £211 | -43.67% | 50 |
| South East | -65 | 45 | £211 | -19.52% | 21 |
| North of England | -88 | 44 | £300 | +23.71% | 28 |
| North West | -48 | 36 | £300 | +42.86% | 16 |
| Midlands | -51 | 30 | £231 | +59.48% | 26 |
| South West | -57 | 21 | £225 | -18.18% | 12 |
| East of England | -50 | 19 | £319 | +86.40% | 12 |
| East Midlands | -9 | 16 | £288 | +105.36% | 14 |
| Scotland | -11 | 16 | £200 | -39.53% | 7 |
| West Midlands | -63 | 14 | £175 | +11.11% | 12 |
| Yorkshire | -47 | 8 | £313 | +7.76% | 8 |
| Wales | -13 | 7 | £135 | -54.24% | 3 |
| Channel Islands | - | 2 | £350 | - |
Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities
For the 6 months to 20 October 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 40.2% | 107 |
| 2 | Windows | 36.5% | 97 |
| 3 | Microsoft 365 | 33.1% | 88 |
| 4 | Problem-Solving | 32.0% | 85 |
| 5 | Customer Service | 25.9% | 69 |
| 6 | ITIL | 23.7% | 63 |
| 7 | Active Directory | 22.2% | 59 |
| 8 | Azure | 16.9% | 45 |
| 8 | Entra ID | 16.9% | 45 |
| 8 | ITSM | 16.9% | 45 |
| 11 | SharePoint | 12.8% | 34 |
| 12 | ServiceNow | 12.0% | 32 |
| 12 | Windows 10 | 12.0% | 32 |
| 14 | Degree | 11.7% | 31 |
| 14 | Incident Management | 11.7% | 31 |
| 16 | VPN | 10.2% | 27 |
| 17 | Microsoft Intune | 9.8% | 26 |
| 17 | Microsoft Office | 9.8% | 26 |
| 19 | Migration | 9.4% | 25 |
| 19 | Root Cause Analysis | 9.4% | 25 |
| 21 | SQL | 9.0% | 24 |
| 22 | Service Delivery | 7.9% | 21 |
| 22 | Service Management | 7.9% | 21 |
| 24 | Security Cleared | 7.5% | 20 |
| 25 | DHCP | 7.1% | 19 |
| 25 | DNS | 7.1% | 19 |
| 25 | Microsoft Excel | 7.1% | 19 |
| 25 | Microsoft Exchange | 7.1% | 19 |
| 25 | Stakeholder Management | 7.1% | 19 |
| 30 | JIRA | 6.8% | 18 |
Support Analyst Skill Set Co-Occurring Skills & Capabilities by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Analyst | 35.3% | 94 |
| 2 | Applications Support Analyst | 15.0% | 40 |
| 3 | Desktop Support Analyst | 8.3% | 22 |
| 4 | Technical Support Analyst | 7.9% | 21 |
| 5 | 1st Line Support Analyst | 6.8% | 18 |
| 6 | Service Analyst | 6.0% | 16 |
| 6 | Systems Support Analyst | 6.0% | 16 |
| 8 | Systems Analyst | 5.6% | 15 |
| 8 | Systems Support | 5.6% | 15 |
| 10 | 2nd Line Support Analyst | 4.5% | 12 |
| 10 | Service Desk Support Analyst | 4.5% | 12 |
| 12 | Operational Support Analyst | 4.1% | 11 |
| 12 | Operations Support Analyst | 4.1% | 11 |
| 14 | IT Operations Analyst | 3.8% | 10 |
| 14 | Project Analyst | 3.8% | 10 |
| 16 | Project Support Analyst | 3.4% | 9 |
| 17 | Infrastructure Support Analyst | 3.0% | 8 |
| 18 | 1st/2nd Line Support Analyst | 2.6% | 7 |
| 18 | 3rd Line Support Analyst | 2.6% | 7 |
| 18 | Business Support Analyst | 2.6% | 7 |