Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 20 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
20 Jun 2026
Same period 2025 Same period 2024
Rank 359 257 305
Rank change year-on-year -102 +48 -34
Contract jobs requiring a Support Analyst 307 299 307
As % of all contract jobs in the UK 0.61% 1.00% 0.70%
As % of the Job Titles category 0.66% 1.09% 0.75%
Number of daily rates quoted 123 157 220
10th Percentile £161 £161 £155
25th Percentile £185 £205 £181
Median daily rate (50th Percentile) £238 £275 £223
Median % change year-on-year -13.64% +23.60% -19.09%
75th Percentile £394 £400 £345
90th Percentile £438 £512 £500
UK excluding London median daily rate £225 £263 £195
% change year-on-year -14.29% +34.62% -2.50%
Number of hourly rates quoted 66 56 30
10th Percentile £14.52 £17.44 £13.09
25th Percentile £17.11 £22.03 £17.84
Median hourly rate £18.75 £22.35 £21.00
Median % change year-on-year -16.11% +6.43% -8.26%
75th Percentile £23.00 £29.30 £23.75
90th Percentile £27.88 £33.75 £23.88
UK excluding London median hourly rate £18.57 £22.14 £18.38
% change year-on-year -16.12% +20.49% -20.63%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 46,784 27,533 40,775
% of contract IT jobs with a recognized job title 92.37% 92.21% 92.91%
Number of daily rates quoted 28,447 17,712 26,117
10th Percentile £325 £288 £281
25th Percentile £414 £402 £409
Median daily rate (50th Percentile) £515 £500 £525
Median % change year-on-year +3.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £490
% change year-on-year +5.26% -3.06% -2.00%
Number of hourly rates quoted 3,114 1,185 2,993
10th Percentile £15.25 £13.91 £12.86
25th Percentile £21.00 £17.50 £16.37
Median hourly rate £44.94 £27.50 £37.50
Median % change year-on-year +63.40% -26.67% -16.67%
75th Percentile £67.50 £57.50 £62.50
90th Percentile £80.00 £75.00 £73.95
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -3.61%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 20 June 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 20 June 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 20 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -85 280 £238 -13.64% 104
UK excluding London -71 218 £225 -14.29% 103
London -93 84 £244 -30.36% 32
Work from Home -48 63 £213 -46.88% 45
North of England -69 58 £175 -16.67% 18
North West -19 49 £200 -4.76% 11
South East -45 47 £210 -20.00% 38
East of England +4 46 £350 +94.44% 8
Midlands -65 26 £288 +12.20% 14
East Midlands -5 18 £213 +16.44% 10
Scotland -1 17 £206 -30.08% 7
South West -47 17 £225 -19.06% 14
West Midlands -78 8 £331 +26.19% 4
Wales -11 6 £280 -6.67% 3
Yorkshire -81 6 £245 +28.95% 5
North East - 3 £175 - 2
Northern Ireland -7 1 - - 6

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 20 June 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 110 (35.83%) Windows
2 94 (30.62%) Microsoft
3 83 (27.04%) Microsoft 365
4 82 (26.71%) Problem-Solving
5 64 (20.85%) Customer Service
6 60 (19.54%) ITIL
7 57 (18.57%) Active Directory
8 39 (12.70%) Azure
9 35 (11.40%) Windows 10
10 29 (9.45%) SharePoint
11 28 (9.12%) Entra ID
11 28 (9.12%) SQL
12 27 (8.79%) Incident Management
12 27 (8.79%) ITSM
12 27 (8.79%) Microsoft Office
13 26 (8.47%) ServiceNow
14 25 (8.14%) Degree
15 23 (7.49%) Migration
16 21 (6.84%) Service Management
17 20 (6.51%) JIRA
18 19 (6.19%) Stakeholder Management
19 18 (5.86%) SaaS
20 17 (5.54%) Linux
20 17 (5.54%) Microsoft Certification
20 17 (5.54%) Oracle
21 16 (5.21%) Data Migration
21 16 (5.21%) Microsoft Excel
21 16 (5.21%) Wi-Fi
22 15 (4.89%) Computer Science
22 15 (4.89%) Computer Science Degree

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (9.45%) SharePoint
2 15 (4.89%) Microsoft Exchange
3 6 (1.95%) CMS
4 4 (1.30%) Apache
5 2 (0.65%) Confluence
5 2 (0.65%) IIS
5 2 (0.65%) Oracle Self-Service HR
5 2 (0.65%) Oracle Workflow
5 2 (0.65%) SAS
6 1 (0.33%) CICS
6 1 (0.33%) WebSphere
Applications
1 27 (8.79%) Microsoft Office
2 16 (5.21%) Microsoft Excel
3 9 (2.93%) AutoCAD
4 8 (2.61%) Revit
5 5 (1.63%) Microsoft PowerPoint
6 3 (0.98%) Spreadsheet
7 1 (0.33%) MS Visio
Business Applications
1 2 (0.65%) Loan IQ
1 2 (0.65%) Oracle Assets
1 2 (0.65%) Oracle Cash Management
1 2 (0.65%) Oracle Payables
1 2 (0.65%) Oracle Procure-to-Pay
1 2 (0.65%) Oracle Receivables
1 2 (0.65%) Remedy ITSM
1 2 (0.65%) SAP S/4HANA
1 2 (0.65%) Unit4 Business World
2 1 (0.33%) Demantra
2 1 (0.33%) Dynamics CRM
2 1 (0.33%) Markit EDM
Cloud Services
1 83 (27.04%) Microsoft 365
2 39 (12.70%) Azure
3 28 (9.12%) Entra ID
4 18 (5.86%) SaaS
5 11 (3.58%) AWS
6 9 (2.93%) Power Platform
7 5 (1.63%) OneDrive
8 4 (1.30%) Dynamics 365
9 3 (0.98%) Google Workspace
9 3 (0.98%) IaaS
9 3 (0.98%) Microsoft Copilot
9 3 (0.98%) Power Automate
9 3 (0.98%) Slack
10 2 (0.65%) Amazon CloudWatch
10 2 (0.65%) Amazon S3
10 2 (0.65%) AWS Lambda
10 2 (0.65%) Azure Sentinel
10 2 (0.65%) Serverless
10 2 (0.65%) Snowflake
11 1 (0.33%) PowerApps
Communications & Networking
1 16 (5.21%) Wi-Fi
2 10 (3.26%) VPN
3 9 (2.93%) DHCP
3 9 (2.93%) DNS
4 5 (1.63%) Firewall
4 5 (1.63%) LAN
4 5 (1.63%) TCP/IP
5 4 (1.30%) VLAN
6 3 (0.98%) Remote Desktop
7 2 (0.65%) FTP
7 2 (0.65%) Internet
7 2 (0.65%) WAN
8 1 (0.33%) RS-232
8 1 (0.33%) Skype
8 1 (0.33%) Wireless
8 1 (0.33%) X.400
Database & Business Intelligence
1 10 (3.26%) SQL Server
2 7 (2.28%) Power BI
3 3 (0.98%) Data Mart
3 3 (0.98%) Tableau
4 2 (0.65%) Amazon Redshift
4 2 (0.65%) MySQL
4 2 (0.65%) Oracle BI Publisher
4 2 (0.65%) Power Query
4 2 (0.65%) PowerPivot
5 1 (0.33%) Data Warehouse
5 1 (0.33%) Db2
5 1 (0.33%) GIS
5 1 (0.33%) KDB
5 1 (0.33%) MS Access
5 1 (0.33%) Oracle Database
5 1 (0.33%) Oracle Reports
Development Applications
1 20 (6.51%) JIRA
2 3 (0.98%) Oracle Forms
3 1 (0.33%) Git
3 1 (0.33%) Subversion
3 1 (0.33%) Visual Studio
General
1 103 (33.55%) Social Skills
2 37 (12.05%) Analytical Skills
3 32 (10.42%) Finance
4 21 (6.84%) Public Sector
5 17 (5.54%) Law
6 12 (3.91%) Manufacturing
6 12 (3.91%) Retail
6 12 (3.91%) Telecoms
7 10 (3.26%) Banking
8 7 (2.28%) Inclusion and Diversity
8 7 (2.28%) Organisational Skills
9 6 (1.95%) Documentation Skills
10 4 (1.30%) General Ledger
10 4 (1.30%) Legal
11 3 (0.98%) Military
12 2 (0.65%) Automotive
12 2 (0.65%) Financial Institution
12 2 (0.65%) Front Office
12 2 (0.65%) Local Government
12 2 (0.65%) Marketing
Libraries, Frameworks & Software Standards
1 8 (2.61%) .NET
2 3 (0.98%) ASP.NET
3 2 (0.65%) CSS
3 2 (0.65%) HTML
3 2 (0.65%) LAMP
3 2 (0.65%) Oracle Fusion
3 2 (0.65%) XML
4 1 (0.33%) HTML5
4 1 (0.33%) JSON
4 1 (0.33%) Web Services
4 1 (0.33%) WebSphere MQ
Miscellaneous
1 39 (12.70%) Onboarding
2 13 (4.23%) Enterprise Software
3 11 (3.58%) Self-Motivation
4 9 (2.93%) FMCG
5 8 (2.61%) Management Information System
6 4 (1.30%) Video Conferencing
7 3 (0.98%) Data Centre
8 2 (0.65%) Credit Risk
8 2 (0.65%) Derivative
8 2 (0.65%) Driving Licence
8 2 (0.65%) Fixed Income
8 2 (0.65%) Foreign Exchange (FX)
8 2 (0.65%) Housing Association
8 2 (0.65%) Legacy Systems
8 2 (0.65%) OTC Derivatives
8 2 (0.65%) PMI
8 2 (0.65%) Public Cloud
8 2 (0.65%) Smartphone
9 1 (0.33%) Data Protection Act
9 1 (0.33%) iPhone
Operating Systems
1 110 (35.83%) Windows
2 35 (11.40%) Windows 10
3 17 (5.54%) Linux
4 14 (4.56%) Windows Server
5 13 (4.23%) Android
6 9 (2.93%) Apple iOS
7 8 (2.61%) Unix
8 6 (1.95%) Windows 7
8 6 (1.95%) Windows Server 2003
8 6 (1.95%) Windows Server 2016
9 5 (1.63%) Mac OS
9 5 (1.63%) Windows Server 2019
10 1 (0.33%) AIX
10 1 (0.33%) zOS
Processes & Methodologies
1 82 (26.71%) Problem-Solving
2 64 (20.85%) Customer Service
3 60 (19.54%) ITIL
4 27 (8.79%) Incident Management
4 27 (8.79%) ITSM
5 23 (7.49%) Migration
6 21 (6.84%) Service Management
7 19 (6.19%) Stakeholder Management
8 16 (5.21%) Data Migration
9 15 (4.89%) Computer Science
9 15 (4.89%) Inventory Management
10 14 (4.56%) CRM
10 14 (4.56%) Process Improvement
10 14 (4.56%) Root Cause Analysis
11 13 (4.23%) Validation
12 12 (3.91%) Continuous Improvement
12 12 (3.91%) Knowledge Management
12 12 (3.91%) User Experience
13 11 (3.58%) Asset Management
13 11 (3.58%) Data Analysis
Programming Languages
1 28 (9.12%) SQL
2 10 (3.26%) Java
3 9 (2.93%) Shell Script
4 6 (1.95%) PL/SQL
4 6 (1.95%) PowerShell
5 5 (1.63%) Python
6 4 (1.30%) C#
7 3 (0.98%) Groovy
8 2 (0.65%) Bash
8 2 (0.65%) Perl
8 2 (0.65%) PHP
8 2 (0.65%) VBScript
9 1 (0.33%) C
9 1 (0.33%) C++
9 1 (0.33%) COBOL
9 1 (0.33%) JavaScript
9 1 (0.33%) JCL
9 1 (0.33%) T-SQL
Qualifications
1 25 (8.14%) Degree
2 17 (5.54%) Microsoft Certification
3 15 (4.89%) Computer Science Degree
3 15 (4.89%) Security Cleared
4 13 (4.23%) SC Cleared
5 9 (2.93%) A+ Certification
5 9 (2.93%) Network+ Certification
6 5 (1.63%) MCSE
6 5 (1.63%) Microsoft Certified Professional
7 4 (1.30%) DV Cleared
8 2 (0.65%) PMI Certification
9 1 (0.33%) BPSS Clearance
9 1 (0.33%) DBS Check
9 1 (0.33%) HNC
9 1 (0.33%) MCSA
Quality Assurance & Compliance
1 6 (1.95%) SLA
2 5 (1.63%) PMO
3 3 (0.98%) Actionable Recommendations
4 2 (0.65%) GDPR
4 2 (0.65%) QA
5 1 (0.33%) Cyber Essentials
5 1 (0.33%) GRC
5 1 (0.33%) PCI DSS
System Software
1 57 (18.57%) Active Directory
2 5 (1.63%) VMware Infrastructure
3 3 (0.98%) Hyper-V
3 3 (0.98%) Virtual Desktop
4 2 (0.65%) BitLocker
4 2 (0.65%) Firmware
Systems Management
1 12 (3.91%) Microsoft Intune
2 5 (1.63%) Control-M
3 3 (0.98%) Jamf Pro
4 2 (0.65%) Ansible
4 2 (0.65%) Grafana
4 2 (0.65%) SCCM
5 1 (0.33%) Dell DRAC
5 1 (0.33%) ITRS Geneos
5 1 (0.33%) vCenter Server
Vendors
1 94 (30.62%) Microsoft
2 26 (8.47%) ServiceNow
3 17 (5.54%) Oracle
4 14 (4.56%) Salesforce
5 9 (2.93%) Adobe
6 8 (2.61%) Autodesk
6 8 (2.61%) Avaya
6 8 (2.61%) Conga
6 8 (2.61%) DocuSign
6 8 (2.61%) Meraki
6 8 (2.61%) Mitel
6 8 (2.61%) MuleSoft
7 7 (2.28%) Bloomberg
7 7 (2.28%) SAP
8 6 (1.95%) Murex
8 6 (1.95%) Splunk
9 5 (1.63%) Apple
9 5 (1.63%) Citrix
9 5 (1.63%) VMware
10 4 (1.30%) Moogsoft