Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 11 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 381 255 323
Rank change year-on-year -126 +68 -45
Contract jobs requiring a Support Analyst 304 346 284
As % of all contract jobs in the UK 0.57% 1.07% 0.66%
As % of the Job Titles category 0.62% 1.16% 0.71%
Number of daily rates quoted 116 173 197
10th Percentile £161 £163 £155
25th Percentile £185 £206 £180
Median daily rate (50th Percentile) £238 £278 £225
Median % change year-on-year -14.57% +23.56% -21.05%
75th Percentile £400 £408 £345
90th Percentile £438 £525 £500
UK excluding London median daily rate £225 £263 £190
% change year-on-year -14.29% +38.16% -5.00%
Number of hourly rates quoted 70 66 28
10th Percentile £15.54 £17.46 £12.62
25th Percentile £17.11 £22.03 £17.54
Median hourly rate £18.29 £22.35 £21.00
Median % change year-on-year -18.19% +6.43% -6.23%
75th Percentile £22.95 £28.80 £22.63
90th Percentile £27.18 £33.75 £24.13
UK excluding London median hourly rate £18.00 £22.14 £18.38
% change year-on-year -18.70% +20.49% -13.77%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 48,916 29,817 39,992
% of contract IT jobs with a recognized job title 92.49% 91.88% 93.00%
Number of daily rates quoted 29,647 19,017 25,745
10th Percentile £325 £288 £288
25th Percentile £418 £401 £410
Median daily rate (50th Percentile) £523 £500 £525
Median % change year-on-year +4.50% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £494
% change year-on-year +5.26% -3.85% -1.20%
Number of hourly rates quoted 3,278 1,379 2,732
10th Percentile £15.92 £13.75 £13.00
25th Percentile £21.25 £17.31 £16.86
Median hourly rate £43.25 £26.50 £39.53
Median % change year-on-year +63.21% -32.95% -8.08%
75th Percentile £67.50 £56.25 £62.97
90th Percentile £80.00 £73.75 £73.75
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% +1.07%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 11 July 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 11 July 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -124 274 £238 -14.57% 113
UK excluding London -82 218 £225 -14.29% 99
London -101 80 £275 -23.61% 38
Work from Home -57 69 £211 -48.79% 38
South East -46 55 £190 -27.62% 35
North of England -78 47 £264 +25.71% 24
East of England +2 44 £350 +104.68% 10
North West -37 38 £264 +25.71% 19
Midlands -66 27 £288 +9.52% 21
Scotland +2 19 £206 -30.08% 3
South West -50 19 £225 -19.06% 10
East Midlands -8 18 £213 - 12
West Midlands -85 9 £288 +9.52% 9
Yorkshire -70 8 £348 +82.89% 3
Wales -13 6 £280 -6.67% 1
Northern Ireland -5 1 - -
North East - 1 - - 3

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 11 July 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 108 (35.53%) Windows
2 97 (31.91%) Microsoft
3 87 (28.62%) Problem-Solving
4 84 (27.63%) Microsoft 365
5 70 (23.03%) Customer Service
6 68 (22.37%) ITIL
7 58 (19.08%) Active Directory
8 38 (12.50%) Azure
8 38 (12.50%) Entra ID
9 32 (10.53%) SharePoint
9 32 (10.53%) Windows 10
10 30 (9.87%) Incident Management
10 30 (9.87%) SQL
11 28 (9.21%) Degree
11 28 (9.21%) ITSM
11 28 (9.21%) Microsoft Office
12 25 (8.22%) ServiceNow
13 24 (7.89%) Migration
14 22 (7.24%) Service Management
15 20 (6.58%) Microsoft Certification
15 20 (6.58%) Stakeholder Management
16 19 (6.25%) Microsoft Excel
16 19 (6.25%) Microsoft Exchange
16 19 (6.25%) Wi-Fi
17 18 (5.92%) SaaS
17 18 (5.92%) Security Cleared
18 16 (5.26%) Computer Science
18 16 (5.26%) Computer Science Degree
18 16 (5.26%) Data Migration
18 16 (5.26%) Root Cause Analysis

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (10.53%) SharePoint
2 19 (6.25%) Microsoft Exchange
3 6 (1.97%) CMS
4 3 (0.99%) Confluence
5 2 (0.66%) Apache
5 2 (0.66%) SAS
6 1 (0.33%) CICS
6 1 (0.33%) Oracle Self-Service HR
6 1 (0.33%) Oracle Workflow
6 1 (0.33%) WebSphere
Applications
1 28 (9.21%) Microsoft Office
2 19 (6.25%) Microsoft Excel
3 8 (2.63%) AutoCAD
3 8 (2.63%) Microsoft PowerPoint
3 8 (2.63%) Revit
4 3 (0.99%) Spreadsheet
5 2 (0.66%) MS Visio
Business Applications
1 2 (0.66%) Loan IQ
1 2 (0.66%) Unit4 Business World
2 1 (0.33%) Demantra
2 1 (0.33%) Dynamics CRM
2 1 (0.33%) HFM
2 1 (0.33%) Markit EDM
2 1 (0.33%) Oracle Assets
2 1 (0.33%) Oracle Cash Management
2 1 (0.33%) Oracle Payables
2 1 (0.33%) Oracle Procure-to-Pay
2 1 (0.33%) Oracle Receivables
2 1 (0.33%) Remedy ITSM
2 1 (0.33%) Shopify
2 1 (0.33%) SunGard Martini
Cloud Services
1 84 (27.63%) Microsoft 365
2 38 (12.50%) Azure
2 38 (12.50%) Entra ID
3 18 (5.92%) SaaS
4 10 (3.29%) AWS
5 9 (2.96%) Power Platform
6 8 (2.63%) OneDrive
7 4 (1.32%) Dynamics 365
8 3 (0.99%) Datadog
8 3 (0.99%) IaaS
8 3 (0.99%) Microsoft Copilot
8 3 (0.99%) Power Automate
9 2 (0.66%) Amazon CloudWatch
9 2 (0.66%) Amazon S3
9 2 (0.66%) AWS Lambda
9 2 (0.66%) Azure Sentinel
9 2 (0.66%) Serverless
9 2 (0.66%) Snowflake
10 1 (0.33%) Azure DevOps
10 1 (0.33%) GCP
Communications & Networking
1 19 (6.25%) Wi-Fi
2 11 (3.62%) VPN
3 9 (2.96%) DHCP
4 8 (2.63%) DNS
5 7 (2.30%) LAN
5 7 (2.30%) TCP/IP
6 4 (1.32%) Firewall
7 3 (0.99%) Remote Desktop
7 3 (0.99%) WinSCP
8 2 (0.66%) FTP
8 2 (0.66%) Internet
8 2 (0.66%) Wireless
9 1 (0.33%) Kerberos
9 1 (0.33%) RS-232
9 1 (0.33%) Skype
9 1 (0.33%) VLAN
9 1 (0.33%) WAN
9 1 (0.33%) X.400
Database & Business Intelligence
1 13 (4.28%) SQL Server
2 7 (2.30%) Power BI
3 3 (0.99%) Data Mart
3 3 (0.99%) Relational Database
4 2 (0.66%) Amazon Redshift
4 2 (0.66%) MySQL
4 2 (0.66%) Power Query
4 2 (0.66%) PowerPivot
5 1 (0.33%) Data Warehouse
5 1 (0.33%) Db2
5 1 (0.33%) GIS
5 1 (0.33%) KDB
5 1 (0.33%) MS Access
5 1 (0.33%) Oracle BI Publisher
5 1 (0.33%) Oracle Database
5 1 (0.33%) Oracle Reports
Development Applications
1 15 (4.93%) JIRA
2 3 (0.99%) Git
2 3 (0.99%) Oracle Forms
3 1 (0.33%) Subversion
3 1 (0.33%) Visual Studio
General
1 116 (38.16%) Social Skills
2 40 (13.16%) Finance
3 39 (12.83%) Analytical Skills
4 20 (6.58%) Public Sector
5 19 (6.25%) Law
6 14 (4.61%) Banking
6 14 (4.61%) Telecoms
7 12 (3.95%) Manufacturing
8 11 (3.62%) Organisational Skills
8 11 (3.62%) Retail
9 6 (1.97%) Inclusion and Diversity
10 5 (1.64%) Documentation Skills
10 5 (1.64%) Legal
11 4 (1.32%) Front Office
12 3 (0.99%) Financial Institution
12 3 (0.99%) Investment Banking
13 2 (0.66%) Automotive
13 2 (0.66%) Back Office
13 2 (0.66%) Marketing
13 2 (0.66%) Military
Libraries, Frameworks & Software Standards
1 9 (2.96%) .NET
2 3 (0.99%) ASP.NET
3 2 (0.66%) CSS
3 2 (0.66%) HTML
3 2 (0.66%) LAMP
3 2 (0.66%) Oracle Fusion
4 1 (0.33%) FIX Protocol
4 1 (0.33%) HTML5
4 1 (0.33%) JSON
4 1 (0.33%) LDAP
4 1 (0.33%) Web Services
4 1 (0.33%) WebSphere MQ
4 1 (0.33%) XML
Miscellaneous
1 36 (11.84%) Onboarding
2 12 (3.95%) Enterprise Software
3 9 (2.96%) FMCG
3 9 (2.96%) Self-Motivation
3 9 (2.96%) Video Conferencing
4 5 (1.64%) Management Information System
5 3 (0.99%) Data Centre
5 3 (0.99%) Driving Licence
5 3 (0.99%) Fixed Income
6 2 (0.66%) Credit Risk
6 2 (0.66%) Derivative
6 2 (0.66%) Foreign Exchange (FX)
6 2 (0.66%) Housing Association
6 2 (0.66%) iPhone
6 2 (0.66%) Legacy Systems
6 2 (0.66%) OTC Derivatives
6 2 (0.66%) PMI
7 1 (0.33%) Data Protection Act
7 1 (0.33%) Hedge funds
7 1 (0.33%) Mainframe
Operating Systems
1 108 (35.53%) Windows
2 32 (10.53%) Windows 10
3 15 (4.93%) Linux
4 13 (4.28%) Windows Server
5 10 (3.29%) Android
6 7 (2.30%) Unix
7 6 (1.97%) Apple iOS
7 6 (1.97%) Mac OS
7 6 (1.97%) Windows 7
7 6 (1.97%) Windows Server 2003
7 6 (1.97%) Windows Server 2016
8 4 (1.32%) Windows Server 2019
9 1 (0.33%) AIX
9 1 (0.33%) zOS
Processes & Methodologies
1 87 (28.62%) Problem-Solving
2 70 (23.03%) Customer Service
3 68 (22.37%) ITIL
4 30 (9.87%) Incident Management
5 28 (9.21%) ITSM
6 24 (7.89%) Migration
7 22 (7.24%) Service Management
8 20 (6.58%) Stakeholder Management
9 16 (5.26%) Computer Science
9 16 (5.26%) Data Migration
9 16 (5.26%) Root Cause Analysis
9 16 (5.26%) Service Delivery
9 16 (5.26%) Validation
10 14 (4.61%) CRM
10 14 (4.61%) Digital Transformation Programme
11 12 (3.95%) Inventory Management
12 11 (3.62%) Continuous Improvement
12 11 (3.62%) Data Analysis
12 11 (3.62%) Knowledge Transfer
13 10 (3.29%) Knowledge Management
Programming Languages
1 30 (9.87%) SQL
2 10 (3.29%) Java
3 9 (2.96%) PowerShell
4 7 (2.30%) Shell Script
5 5 (1.64%) C#
5 5 (1.64%) PL/SQL
5 5 (1.64%) Python
6 3 (0.99%) Groovy
7 2 (0.66%) C++
7 2 (0.66%) Perl
7 2 (0.66%) PHP
7 2 (0.66%) T-SQL
7 2 (0.66%) VBScript
8 1 (0.33%) Bash
8 1 (0.33%) C
8 1 (0.33%) COBOL
8 1 (0.33%) JavaScript
8 1 (0.33%) JCL
Qualifications
1 28 (9.21%) Degree
2 20 (6.58%) Microsoft Certification
3 18 (5.92%) Security Cleared
4 16 (5.26%) Computer Science Degree
4 16 (5.26%) SC Cleared
5 10 (3.29%) A+ Certification
5 10 (3.29%) Network+ Certification
6 5 (1.64%) MCSE
6 5 (1.64%) Microsoft Certified Professional
7 4 (1.32%) DV Cleared
8 2 (0.66%) DBS Check
8 2 (0.66%) PMI Certification
9 1 (0.33%) BPSS Clearance
9 1 (0.33%) HNC
9 1 (0.33%) MCSA
Quality Assurance & Compliance
1 9 (2.96%) SLA
2 4 (1.32%) PMO
3 2 (0.66%) QA
4 1 (0.33%) GDPR
4 1 (0.33%) GRC
System Software
1 58 (19.08%) Active Directory
2 3 (0.99%) Virtual Desktop
2 3 (0.99%) VMware Infrastructure
3 2 (0.66%) BitLocker
3 2 (0.66%) Firmware
4 1 (0.33%) Hyper-V
Systems Management
1 14 (4.61%) Microsoft Intune
2 5 (1.64%) Control-M
3 2 (0.66%) Grafana
3 2 (0.66%) Jamf Pro
3 2 (0.66%) SCCM
4 1 (0.33%) AirWatch
4 1 (0.33%) Dell DRAC
4 1 (0.33%) ITRS Geneos
4 1 (0.33%) vCenter Server
Vendors
1 97 (31.91%) Microsoft
2 25 (8.22%) ServiceNow
3 15 (4.93%) Oracle
4 13 (4.28%) Meraki
5 12 (3.95%) Avaya
5 12 (3.95%) Mitel
6 11 (3.62%) Salesforce
7 9 (2.96%) Adobe
8 8 (2.63%) Autodesk
8 8 (2.63%) Conga
8 8 (2.63%) DocuSign
8 8 (2.63%) MuleSoft
9 7 (2.30%) Bloomberg
10 6 (1.97%) Murex
10 6 (1.97%) SAP
10 6 (1.97%) Splunk
11 5 (1.64%) Apple
11 5 (1.64%) Citrix
12 4 (1.32%) Bomgar
12 4 (1.32%) HP