Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 13 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 Jul 2026
Same period 2025 Same period 2024
Rank 382 252 331
Rank change year-on-year -130 +79 -62
Contract jobs requiring a Support Analyst 303 349 278
As % of all contract jobs in the UK 0.58% 1.07% 0.65%
As % of the Job Titles category 0.62% 1.16% 0.70%
Number of daily rates quoted 115 173 193
10th Percentile £161 £163 £155
25th Percentile £185 £206 £180
Median daily rate (50th Percentile) £238 £278 £225
Median % change year-on-year -14.57% +23.56% -21.05%
75th Percentile £400 £408 £345
90th Percentile £438 £525 £500
UK excluding London median daily rate £225 £263 £190
% change year-on-year -14.29% +38.16% -5.00%
Number of hourly rates quoted 70 66 28
10th Percentile £15.54 £17.46 £12.62
25th Percentile £16.23 £22.03 £17.54
Median hourly rate £18.00 £22.35 £21.00
Median % change year-on-year -19.46% +6.43% -6.67%
75th Percentile £22.95 £28.80 £22.63
90th Percentile £27.18 £33.75 £24.13
UK excluding London median hourly rate £18.00 £22.14 £18.38
% change year-on-year -18.70% +20.49% -13.77%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 48,729 30,023 39,779
% of contract IT jobs with a recognized job title 92.49% 91.87% 93.05%
Number of daily rates quoted 29,502 19,148 25,568
10th Percentile £325 £287 £288
25th Percentile £419 £400 £410
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £495
% change year-on-year +5.26% -4.04% -1.00%
Number of hourly rates quoted 3,285 1,392 2,719
10th Percentile £15.90 £13.75 £13.00
25th Percentile £21.25 £17.41 £17.00
Median hourly rate £43.69 £26.50 £40.00
Median % change year-on-year +64.87% -33.75% -5.88%
75th Percentile £67.84 £56.25 £63.20
90th Percentile £80.00 £73.75 £73.75
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% +6.67%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 13 July 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 13 July 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 13 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -135 272 £238 -14.57% 114
UK excluding London -81 217 £225 -14.29% 98
London -115 80 £275 -23.61% 38
Work from Home -58 72 £210 -49.09% 40
South East -58 55 £190 -27.62% 31
North of England -81 47 £264 +25.71% 26
East of England +4 42 £350 +104.68% 9
North West -38 38 £264 +25.71% 19
Midlands -57 27 £288 +9.52% 20
Scotland -4 20 £206 -30.08% 5
South West -48 19 £225 -19.06% 11
East Midlands -2 18 £213 - 11
West Midlands -85 9 £288 +9.52% 9
Yorkshire -72 8 £348 +82.89% 5
Wales -13 6 £280 -6.67%
Northern Ireland -9 1 - - 1
North East - 1 - - 3

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 13 July 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 106 (34.98%) Windows
2 97 (32.01%) Microsoft
3 87 (28.71%) Problem-Solving
4 85 (28.05%) Microsoft 365
5 71 (23.43%) Customer Service
6 69 (22.77%) ITIL
7 59 (19.47%) Active Directory
8 39 (12.87%) Azure
9 38 (12.54%) Entra ID
10 32 (10.56%) SharePoint
11 30 (9.90%) SQL
11 30 (9.90%) Windows 10
12 29 (9.57%) Degree
12 29 (9.57%) Incident Management
12 29 (9.57%) ITSM
12 29 (9.57%) Microsoft Office
13 26 (8.58%) ServiceNow
14 24 (7.92%) Migration
15 22 (7.26%) Service Management
16 20 (6.60%) Microsoft Certification
16 20 (6.60%) Stakeholder Management
17 19 (6.27%) Microsoft Excel
17 19 (6.27%) Microsoft Exchange
17 19 (6.27%) Wi-Fi
18 18 (5.94%) SaaS
19 17 (5.61%) Security Cleared
19 17 (5.61%) Service Delivery
20 16 (5.28%) Computer Science
20 16 (5.28%) Computer Science Degree
20 16 (5.28%) Data Migration

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (10.56%) SharePoint
2 19 (6.27%) Microsoft Exchange
3 6 (1.98%) CMS
4 3 (0.99%) Confluence
5 2 (0.66%) Apache
5 2 (0.66%) SAS
6 1 (0.33%) CICS
6 1 (0.33%) Oracle Self-Service HR
6 1 (0.33%) Oracle Workflow
6 1 (0.33%) WebSphere
Applications
1 29 (9.57%) Microsoft Office
2 19 (6.27%) Microsoft Excel
3 9 (2.97%) Microsoft PowerPoint
4 8 (2.64%) AutoCAD
4 8 (2.64%) Revit
5 3 (0.99%) Spreadsheet
6 2 (0.66%) MS Visio
Business Applications
1 2 (0.66%) Loan IQ
1 2 (0.66%) Unit4 Business World
2 1 (0.33%) Demantra
2 1 (0.33%) Dynamics CRM
2 1 (0.33%) HFM
2 1 (0.33%) Markit EDM
2 1 (0.33%) Oracle Assets
2 1 (0.33%) Oracle Cash Management
2 1 (0.33%) Oracle Payables
2 1 (0.33%) Oracle Procure-to-Pay
2 1 (0.33%) Oracle Receivables
2 1 (0.33%) Remedy ITSM
2 1 (0.33%) Shopify
2 1 (0.33%) SunGard Martini
Cloud Services
1 85 (28.05%) Microsoft 365
2 39 (12.87%) Azure
3 38 (12.54%) Entra ID
4 18 (5.94%) SaaS
5 10 (3.30%) AWS
6 9 (2.97%) Power Platform
7 8 (2.64%) OneDrive
8 4 (1.32%) Dynamics 365
9 3 (0.99%) Datadog
9 3 (0.99%) IaaS
9 3 (0.99%) Microsoft Copilot
9 3 (0.99%) Power Automate
10 2 (0.66%) Amazon CloudWatch
10 2 (0.66%) Amazon S3
10 2 (0.66%) AWS Lambda
10 2 (0.66%) Azure Sentinel
10 2 (0.66%) Serverless
10 2 (0.66%) Snowflake
11 1 (0.33%) Azure DevOps
11 1 (0.33%) PowerApps
Communications & Networking
1 19 (6.27%) Wi-Fi
2 11 (3.63%) VPN
3 9 (2.97%) DHCP
4 8 (2.64%) DNS
5 7 (2.31%) LAN
5 7 (2.31%) TCP/IP
6 4 (1.32%) Firewall
7 3 (0.99%) Remote Desktop
7 3 (0.99%) WinSCP
8 2 (0.66%) FTP
8 2 (0.66%) Internet
8 2 (0.66%) Wireless
9 1 (0.33%) Kerberos
9 1 (0.33%) RS-232
9 1 (0.33%) Skype
9 1 (0.33%) VLAN
9 1 (0.33%) WAN
9 1 (0.33%) X.400
Database & Business Intelligence
1 13 (4.29%) SQL Server
2 7 (2.31%) Power BI
3 3 (0.99%) Data Mart
3 3 (0.99%) Relational Database
4 2 (0.66%) Amazon Redshift
4 2 (0.66%) MySQL
4 2 (0.66%) Power Query
4 2 (0.66%) PowerPivot
5 1 (0.33%) Data Warehouse
5 1 (0.33%) Db2
5 1 (0.33%) GIS
5 1 (0.33%) KDB
5 1 (0.33%) MS Access
5 1 (0.33%) Oracle BI Publisher
Development Applications
1 15 (4.95%) JIRA
2 3 (0.99%) Git
2 3 (0.99%) Oracle Forms
3 1 (0.33%) Subversion
3 1 (0.33%) Visual Studio
General
1 116 (38.28%) Social Skills
2 40 (13.20%) Analytical Skills
2 40 (13.20%) Finance
3 19 (6.27%) Law
3 19 (6.27%) Public Sector
4 15 (4.95%) Banking
5 14 (4.62%) Telecoms
6 12 (3.96%) Manufacturing
7 11 (3.63%) Organisational Skills
7 11 (3.63%) Retail
8 6 (1.98%) Inclusion and Diversity
9 5 (1.65%) Documentation Skills
9 5 (1.65%) Legal
10 4 (1.32%) Front Office
11 3 (0.99%) Financial Institution
11 3 (0.99%) Investment Banking
12 2 (0.66%) Automotive
12 2 (0.66%) Back Office
12 2 (0.66%) Marketing
12 2 (0.66%) Military
Libraries, Frameworks & Software Standards
1 9 (2.97%) .NET
2 3 (0.99%) ASP.NET
3 2 (0.66%) CSS
3 2 (0.66%) HTML
3 2 (0.66%) LAMP
3 2 (0.66%) Oracle Fusion
4 1 (0.33%) FIX Protocol
4 1 (0.33%) HTML5
4 1 (0.33%) JSON
4 1 (0.33%) LDAP
4 1 (0.33%) Web Services
4 1 (0.33%) WebSphere MQ
4 1 (0.33%) XML
Miscellaneous
1 35 (11.55%) Onboarding
2 12 (3.96%) Enterprise Software
3 9 (2.97%) FMCG
3 9 (2.97%) Video Conferencing
4 8 (2.64%) Self-Motivation
5 5 (1.65%) Management Information System
6 3 (0.99%) Data Centre
6 3 (0.99%) Driving Licence
6 3 (0.99%) Fixed Income
7 2 (0.66%) Credit Risk
7 2 (0.66%) Derivative
7 2 (0.66%) Foreign Exchange (FX)
7 2 (0.66%) Housing Association
7 2 (0.66%) iPhone
7 2 (0.66%) Legacy Systems
7 2 (0.66%) OTC Derivatives
7 2 (0.66%) PMI
8 1 (0.33%) Data Protection Act
8 1 (0.33%) Hedge funds
8 1 (0.33%) Mainframe
Operating Systems
1 106 (34.98%) Windows
2 30 (9.90%) Windows 10
3 15 (4.95%) Linux
4 13 (4.29%) Windows Server
5 10 (3.30%) Android
6 7 (2.31%) Unix
7 6 (1.98%) Apple iOS
7 6 (1.98%) Mac OS
8 4 (1.32%) Windows 7
8 4 (1.32%) Windows Server 2003
8 4 (1.32%) Windows Server 2016
8 4 (1.32%) Windows Server 2019
9 1 (0.33%) zOS
Processes & Methodologies
1 87 (28.71%) Problem-Solving
2 71 (23.43%) Customer Service
3 69 (22.77%) ITIL
4 29 (9.57%) Incident Management
4 29 (9.57%) ITSM
5 24 (7.92%) Migration
6 22 (7.26%) Service Management
7 20 (6.60%) Stakeholder Management
8 17 (5.61%) Service Delivery
9 16 (5.28%) Computer Science
9 16 (5.28%) Data Migration
9 16 (5.28%) Root Cause Analysis
9 16 (5.28%) Validation
10 14 (4.62%) CRM
10 14 (4.62%) Digital Transformation Programme
11 12 (3.96%) Continuous Improvement
11 12 (3.96%) Inventory Management
12 11 (3.63%) Data Analysis
12 11 (3.63%) Knowledge Transfer
13 10 (3.30%) Knowledge Management
Programming Languages
1 30 (9.90%) SQL
2 10 (3.30%) Java
3 9 (2.97%) PowerShell
4 7 (2.31%) Shell Script
5 5 (1.65%) C#
5 5 (1.65%) PL/SQL
5 5 (1.65%) Python
6 3 (0.99%) Groovy
7 2 (0.66%) C++
7 2 (0.66%) Perl
7 2 (0.66%) PHP
7 2 (0.66%) T-SQL
7 2 (0.66%) VBScript
8 1 (0.33%) Bash
8 1 (0.33%) C
8 1 (0.33%) COBOL
8 1 (0.33%) JavaScript
8 1 (0.33%) JCL
Qualifications
1 29 (9.57%) Degree
2 20 (6.60%) Microsoft Certification
3 17 (5.61%) Security Cleared
4 16 (5.28%) Computer Science Degree
4 16 (5.28%) SC Cleared
5 10 (3.30%) A+ Certification
5 10 (3.30%) Network+ Certification
6 4 (1.32%) DV Cleared
6 4 (1.32%) MCSE
6 4 (1.32%) Microsoft Certified Professional
7 2 (0.66%) DBS Check
7 2 (0.66%) PMI Certification
8 1 (0.33%) BPSS Clearance
8 1 (0.33%) HNC
8 1 (0.33%) MCSA
Quality Assurance & Compliance
1 9 (2.97%) SLA
2 4 (1.32%) PMO
3 2 (0.66%) QA
4 1 (0.33%) GDPR
4 1 (0.33%) GRC
System Software
1 59 (19.47%) Active Directory
2 3 (0.99%) Virtual Desktop
2 3 (0.99%) VMware Infrastructure
3 2 (0.66%) BitLocker
3 2 (0.66%) Firmware
4 1 (0.33%) Hyper-V
Systems Management
1 14 (4.62%) Microsoft Intune
2 5 (1.65%) Control-M
3 2 (0.66%) Grafana
3 2 (0.66%) Jamf Pro
3 2 (0.66%) SCCM
4 1 (0.33%) AirWatch
4 1 (0.33%) Dell DRAC
4 1 (0.33%) ITRS Geneos
4 1 (0.33%) vCenter Server
Vendors
1 97 (32.01%) Microsoft
2 26 (8.58%) ServiceNow
3 14 (4.62%) Oracle
4 13 (4.29%) Meraki
5 12 (3.96%) Avaya
5 12 (3.96%) Mitel
6 11 (3.63%) Salesforce
7 9 (2.97%) Adobe
8 8 (2.64%) Autodesk
8 8 (2.64%) Conga
8 8 (2.64%) DocuSign
8 8 (2.64%) MuleSoft
9 7 (2.31%) Bloomberg
10 6 (1.98%) Murex
10 6 (1.98%) SAP
10 6 (1.98%) Splunk
11 5 (1.65%) Apple
12 4 (1.32%) Bomgar
12 4 (1.32%) Citrix
12 4 (1.32%) VMware