Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £250, according to job vacancies posted in the 6 months leading up to 14 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Jun 2026
Same period 2025 Same period 2024
Rank 354 266 296
Rank change year-on-year -88 +30 -30
Contract jobs requiring a Support Analyst 314 291 309
As % of all contract jobs in the UK 0.63% 0.98% 0.71%
As % of the Job Titles category 0.68% 1.07% 0.76%
Number of daily rates quoted 130 158 224
10th Percentile £161 £169 £155
25th Percentile £185 £208 £182
Median daily rate (50th Percentile) £250 £275 £223
Median % change year-on-year -9.09% +23.60% -19.09%
75th Percentile £400 £400 £345
90th Percentile £439 £511 £496
UK excluding London median daily rate £245 £263 £200
% change year-on-year -6.67% +31.25% -
Number of hourly rates quoted 66 53 29
10th Percentile £14.52 £17.58 £12.85
25th Percentile £17.11 £22.03 £17.72
Median hourly rate £18.75 £22.14 £21.00
Median % change year-on-year -15.31% +5.43% -9.29%
75th Percentile £23.00 £29.07 £23.75
90th Percentile £30.86 £33.75 -
UK excluding London median hourly rate £18.75 £22.14 £18.38
% change year-on-year -15.31% +20.49% -20.63%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 46,278 27,307 40,582
% of contract IT jobs with a recognized job title 92.39% 92.32% 92.89%
Number of daily rates quoted 28,166 17,569 26,038
10th Percentile £325 £289 £280
25th Percentile £413 £402 £406
Median daily rate (50th Percentile) £514 £500 £525
Median % change year-on-year +2.80% -4.76% -2.42%
75th Percentile £623 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £488
% change year-on-year +5.26% -2.56% -2.50%
Number of hourly rates quoted 3,090 1,147 2,946
10th Percentile £15.25 £14.00 £12.86
25th Percentile £21.00 £17.79 £16.30
Median hourly rate £43.30 £27.50 £37.50
Median % change year-on-year +57.46% -26.67% -16.67%
75th Percentile £67.50 £57.50 £62.00
90th Percentile £80.00 £75.00 £73.75
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -1.45%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 14 June 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 14 June 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 14 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -83 288 £250 -9.09% 98
UK excluding London -65 220 £245 -6.67% 105
London -96 90 £250 -28.57% 14
Work from Home -43 63 £229 -42.78% 36
North of England -54 61 £175 -16.67% 21
North West -15 50 £200 -4.76% 14
East of England +8 46 £350 +94.44% 6
South East -48 45 £214 -18.57% 36
Midlands -60 28 £288 +12.20% 15
East Midlands -9 20 £213 - 9
Scotland -12 17 £206 -47.12% 6
South West -44 16 £281 +1.17% 18
West Midlands -71 8 £331 +26.19% 6
Wales -13 6 £280 -6.67% 2
Yorkshire -70 6 £245 +28.95% 5
North East - 5 £175 - 2
Northern Ireland -2 1 - - 6

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 14 June 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 109 (34.71%) Windows
2 98 (31.21%) Microsoft
3 83 (26.43%) Microsoft 365
4 82 (26.11%) Problem-Solving
5 61 (19.43%) Active Directory
5 61 (19.43%) Customer Service
6 56 (17.83%) ITIL
7 43 (13.69%) Azure
8 36 (11.46%) Windows 10
9 29 (9.24%) SQL
10 28 (8.92%) Entra ID
10 28 (8.92%) SharePoint
11 26 (8.28%) Microsoft Office
12 25 (7.96%) Incident Management
13 24 (7.64%) Degree
13 24 (7.64%) ITSM
13 24 (7.64%) ServiceNow
14 23 (7.32%) Migration
15 19 (6.05%) Service Management
16 18 (5.73%) JIRA
17 17 (5.41%) Microsoft Excel
17 17 (5.41%) Oracle
17 17 (5.41%) SaaS
17 17 (5.41%) Stakeholder Management
17 17 (5.41%) Wi-Fi
18 16 (5.10%) CRM
18 16 (5.10%) Data Migration
18 16 (5.10%) Linux
18 16 (5.10%) Microsoft Certification
18 16 (5.10%) Microsoft Exchange

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (8.92%) SharePoint
2 16 (5.10%) Microsoft Exchange
3 6 (1.91%) CMS
4 4 (1.27%) Apache
5 2 (0.64%) Confluence
5 2 (0.64%) IIS
5 2 (0.64%) Oracle Self-Service HR
5 2 (0.64%) Oracle Workflow
5 2 (0.64%) SAS
6 1 (0.32%) CICS
6 1 (0.32%) WebSphere
Applications
1 26 (8.28%) Microsoft Office
2 17 (5.41%) Microsoft Excel
3 8 (2.55%) AutoCAD
4 7 (2.23%) Revit
5 6 (1.91%) Microsoft PowerPoint
6 3 (0.96%) Spreadsheet
7 1 (0.32%) MS Visio
Business Applications
1 4 (1.27%) Dynamics CRM
2 3 (0.96%) Remedy ITSM
3 2 (0.64%) Loan IQ
3 2 (0.64%) Oracle Assets
3 2 (0.64%) Oracle Cash Management
3 2 (0.64%) Oracle Payables
3 2 (0.64%) Oracle Procure-to-Pay
3 2 (0.64%) Oracle Receivables
3 2 (0.64%) SAP S/4HANA
3 2 (0.64%) Unit4 Business World
4 1 (0.32%) Demantra
4 1 (0.32%) Markit EDM
Cloud Services
1 83 (26.43%) Microsoft 365
2 43 (13.69%) Azure
3 28 (8.92%) Entra ID
4 17 (5.41%) SaaS
5 12 (3.82%) Power Platform
6 10 (3.18%) AWS
7 7 (2.23%) Dynamics 365
8 6 (1.91%) Power Automate
9 5 (1.59%) OneDrive
10 4 (1.27%) Azure DevOps
11 3 (0.96%) Google Workspace
11 3 (0.96%) IaaS
11 3 (0.96%) Microsoft Copilot
11 3 (0.96%) Slack
11 3 (0.96%) Snowflake
12 2 (0.64%) Amazon CloudWatch
12 2 (0.64%) Amazon S3
12 2 (0.64%) AWS Lambda
12 2 (0.64%) Azure Sentinel
12 2 (0.64%) Serverless
Communications & Networking
1 17 (5.41%) Wi-Fi
2 11 (3.50%) DHCP
2 11 (3.50%) DNS
3 9 (2.87%) VPN
4 5 (1.59%) LAN
4 5 (1.59%) TCP/IP
4 5 (1.59%) VLAN
5 4 (1.27%) Firewall
6 3 (0.96%) Remote Desktop
6 3 (0.96%) WAN
7 2 (0.64%) FTP
7 2 (0.64%) Internet
7 2 (0.64%) Wireless
8 1 (0.32%) RS-232
8 1 (0.32%) Skype
8 1 (0.32%) X.400
Database & Business Intelligence
1 8 (2.55%) SQL Server
2 7 (2.23%) Power BI
3 3 (0.96%) Amazon Redshift
3 3 (0.96%) Data Mart
3 3 (0.96%) Tableau
4 2 (0.64%) MySQL
4 2 (0.64%) Oracle BI Publisher
4 2 (0.64%) Power Query
4 2 (0.64%) PowerPivot
5 1 (0.32%) Data Warehouse
5 1 (0.32%) Db2
5 1 (0.32%) GIS
5 1 (0.32%) KDB
5 1 (0.32%) MS Access
5 1 (0.32%) Oracle Database
5 1 (0.32%) Oracle Reports
Development Applications
1 18 (5.73%) JIRA
2 3 (0.96%) Oracle Forms
3 1 (0.32%) Git
3 1 (0.32%) Subversion
3 1 (0.32%) Visual Studio
General
1 103 (32.80%) Social Skills
2 39 (12.42%) Analytical Skills
3 34 (10.83%) Finance
4 21 (6.69%) Public Sector
5 17 (5.41%) Law
6 13 (4.14%) Manufacturing
7 12 (3.82%) Retail
7 12 (3.82%) Telecoms
8 11 (3.50%) Banking
9 7 (2.23%) Inclusion and Diversity
10 6 (1.91%) Documentation Skills
10 6 (1.91%) Organisational Skills
11 4 (1.27%) General Ledger
11 4 (1.27%) Marketing
12 3 (0.96%) Automotive
12 3 (0.96%) Legal
12 3 (0.96%) Military
13 2 (0.64%) Back Office
13 2 (0.64%) Financial Institution
13 2 (0.64%) Front Office
Libraries, Frameworks & Software Standards
1 6 (1.91%) .NET
2 3 (0.96%) ASP.NET
3 2 (0.64%) CSS
3 2 (0.64%) HTML
3 2 (0.64%) LAMP
3 2 (0.64%) Oracle Fusion
3 2 (0.64%) XML
4 1 (0.32%) HTML5
4 1 (0.32%) JSON
4 1 (0.32%) Web Services
4 1 (0.32%) WebSphere MQ
Miscellaneous
1 41 (13.06%) Onboarding
2 12 (3.82%) Enterprise Software
2 12 (3.82%) Self-Motivation
3 10 (3.18%) Management Information System
4 9 (2.87%) FMCG
5 3 (0.96%) Data Centre
5 3 (0.96%) Smartphone
5 3 (0.96%) Video Conferencing
6 2 (0.64%) Credit Risk
6 2 (0.64%) Derivative
6 2 (0.64%) Driving Licence
6 2 (0.64%) Fixed Income
6 2 (0.64%) Foreign Exchange (FX)
6 2 (0.64%) Housing Association
6 2 (0.64%) Legacy Systems
6 2 (0.64%) OTC Derivatives
6 2 (0.64%) PMI
6 2 (0.64%) Public Cloud
7 1 (0.32%) Grid Computing
7 1 (0.32%) Mainframe
Operating Systems
1 109 (34.71%) Windows
2 36 (11.46%) Windows 10
3 16 (5.10%) Linux
4 14 (4.46%) Android
5 13 (4.14%) Windows Server
6 10 (3.18%) Apple iOS
7 8 (2.55%) Unix
8 6 (1.91%) Windows 7
8 6 (1.91%) Windows Server 2003
8 6 (1.91%) Windows Server 2016
9 5 (1.59%) Mac OS
9 5 (1.59%) Windows Server 2019
10 1 (0.32%) AIX
10 1 (0.32%) zOS
Processes & Methodologies
1 82 (26.11%) Problem-Solving
2 61 (19.43%) Customer Service
3 56 (17.83%) ITIL
4 25 (7.96%) Incident Management
5 24 (7.64%) ITSM
6 23 (7.32%) Migration
7 19 (6.05%) Service Management
8 17 (5.41%) Stakeholder Management
9 16 (5.10%) CRM
9 16 (5.10%) Data Migration
10 15 (4.78%) Inventory Management
11 14 (4.46%) Continuous Improvement
11 14 (4.46%) Process Improvement
12 13 (4.14%) Computer Science
12 13 (4.14%) Data Analysis
12 13 (4.14%) Decision-Making
12 13 (4.14%) User Experience
12 13 (4.14%) Validation
13 12 (3.82%) Knowledge Management
14 11 (3.50%) Asset Management
Programming Languages
1 29 (9.24%) SQL
2 9 (2.87%) Shell Script
3 8 (2.55%) Java
4 7 (2.23%) C#
5 6 (1.91%) PL/SQL
5 6 (1.91%) PowerShell
6 5 (1.59%) Python
7 4 (1.27%) JavaScript
8 3 (0.96%) Groovy
9 2 (0.64%) Bash
9 2 (0.64%) Perl
9 2 (0.64%) PHP
9 2 (0.64%) VBScript
10 1 (0.32%) C
10 1 (0.32%) C++
10 1 (0.32%) COBOL
10 1 (0.32%) JCL
10 1 (0.32%) T-SQL
Qualifications
1 24 (7.64%) Degree
2 16 (5.10%) Microsoft Certification
2 16 (5.10%) Security Cleared
3 14 (4.46%) SC Cleared
4 13 (4.14%) Computer Science Degree
5 9 (2.87%) A+ Certification
5 9 (2.87%) Network+ Certification
6 5 (1.59%) MCSE
6 5 (1.59%) Microsoft Certified Professional
7 4 (1.27%) DV Cleared
8 2 (0.64%) PMI Certification
9 1 (0.32%) BPSS Clearance
9 1 (0.32%) HNC
9 1 (0.32%) MCSA
Quality Assurance & Compliance
1 6 (1.91%) PMO
2 5 (1.59%) SLA
3 3 (0.96%) Actionable Recommendations
4 2 (0.64%) GDPR
4 2 (0.64%) QA
5 1 (0.32%) Cyber Essentials
5 1 (0.32%) GRC
5 1 (0.32%) PCI DSS
System Software
1 61 (19.43%) Active Directory
2 5 (1.59%) VMware Infrastructure
3 3 (0.96%) Hyper-V
3 3 (0.96%) Virtual Desktop
4 2 (0.64%) BitLocker
4 2 (0.64%) Firmware
Systems Management
1 13 (4.14%) Microsoft Intune
2 5 (1.59%) Control-M
3 3 (0.96%) Jamf Pro
4 2 (0.64%) Ansible
4 2 (0.64%) Grafana
4 2 (0.64%) SCCM
5 1 (0.32%) Dell DRAC
5 1 (0.32%) ITRS Geneos
5 1 (0.32%) vCenter Server
Vendors
1 98 (31.21%) Microsoft
2 24 (7.64%) ServiceNow
3 17 (5.41%) Oracle
4 14 (4.46%) Salesforce
5 8 (2.55%) Adobe
5 8 (2.55%) Avaya
5 8 (2.55%) Meraki
5 8 (2.55%) Mitel
5 8 (2.55%) SAP
6 7 (2.23%) Autodesk
6 7 (2.23%) Bloomberg
6 7 (2.23%) Conga
6 7 (2.23%) DocuSign
6 7 (2.23%) MuleSoft
7 6 (1.91%) Apple
7 6 (1.91%) Murex
7 6 (1.91%) Splunk
8 5 (1.59%) Citrix
8 5 (1.59%) VMware
9 4 (1.27%) Moogsoft