Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 31 May 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
31 May 2026
Same period 2025 Same period 2024
Rank 344 264 295
Rank change year-on-year -80 +31 -32
Contract jobs requiring a Support Analyst 326 284 309
As % of all contract jobs in the UK 0.66% 0.98% 0.72%
As % of the Job Titles category 0.72% 1.06% 0.78%
Number of daily rates quoted 139 161 225
10th Percentile £156 £170 £156
25th Percentile £178 £206 £183
Median daily rate (50th Percentile) £238 £275 £225
Median % change year-on-year -13.64% +22.22% -18.18%
75th Percentile £375 £408 £345
90th Percentile £438 £525 £490
UK excluding London median daily rate £220 £263 £200
% change year-on-year -16.19% +31.25% -
Number of hourly rates quoted 63 46 26
10th Percentile £13.68 £17.44 £12.14
25th Percentile £17.11 £21.44 £17.18
Median hourly rate £18.75 £22.14 £21.00
Median % change year-on-year -15.31% +5.43% -6.94%
75th Percentile £23.00 £27.61 £23.75
90th Percentile £32.13 £33.75 -
UK excluding London median hourly rate £18.57 £22.14 £18.27
% change year-on-year -16.12% +21.18% -13.90%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 45,355 26,885 39,823
% of contract IT jobs with a recognized job title 92.32% 92.36% 92.83%
Number of daily rates quoted 27,657 17,423 25,822
10th Percentile £325 £289 £280
25th Percentile £413 £405 £409
Median daily rate (50th Percentile) £513 £505 £525
Median % change year-on-year +1.49% -3.81% -2.78%
75th Percentile £619 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £488
% change year-on-year +5.26% -2.56% -2.50%
Number of hourly rates quoted 3,017 1,065 2,805
10th Percentile £15.05 £14.00 £12.82
25th Percentile £20.51 £17.88 £16.30
Median hourly rate £42.50 £28.18 £37.50
Median % change year-on-year +50.82% -24.85% -16.67%
75th Percentile £67.25 £60.00 £61.30
90th Percentile £78.75 £75.00 £73.75
UK excluding London median hourly rate £43.69 £26.28 £40.00
% change year-on-year +66.25% -34.30% -6.98%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 31 May 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 31 May 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 31 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -76 293 £238 -13.64% 72
UK excluding London -43 229 £220 -16.19% 71
London -86 91 £238 -24.00% 14
Work from Home -47 65 £233 -32.12% 26
North of England -65 65 £175 -16.67% 16
North West -16 53 £175 -16.67% 5
East of England +7 48 £350 +94.44% 4
South East -43 43 £213 -19.05% 31
Midlands -59 26 £288 +12.20% 10
Scotland +5 19 £206 -47.12% 3
East Midlands -12 18 £213 - 4
South West -44 17 £350 +3.32% 8
Wales -8 8 £290 -3.33% 1
West Midlands -75 8 £331 +26.19% 6
North East -18 7 £148 -46.36%
Yorkshire -78 5 £245 +28.95% 11
Northern Ireland +4 3 £180 +12.50%

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 31 May 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 120 (36.81%) Windows
2 107 (32.82%) Microsoft
3 92 (28.22%) Microsoft 365
4 79 (24.23%) Problem-Solving
5 69 (21.17%) Active Directory
6 65 (19.94%) Customer Service
7 54 (16.56%) ITIL
8 44 (13.50%) Azure
9 40 (12.27%) Windows 10
10 30 (9.20%) Entra ID
10 30 (9.20%) SQL
11 29 (8.90%) Microsoft Office
12 27 (8.28%) SharePoint
13 26 (7.98%) Incident Management
14 25 (7.67%) Degree
15 23 (7.06%) Migration
15 23 (7.06%) ServiceNow
16 21 (6.44%) ITSM
16 21 (6.44%) Wi-Fi
17 20 (6.13%) Service Management
18 18 (5.52%) Microsoft Excel
18 18 (5.52%) Microsoft Exchange
19 17 (5.21%) JIRA
19 17 (5.21%) Oracle
19 17 (5.21%) Security Cleared
20 16 (4.91%) Android
20 16 (4.91%) Data Migration
20 16 (4.91%) Linux
20 16 (4.91%) Microsoft Certification
20 16 (4.91%) Microsoft Intune

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 27 (8.28%) SharePoint
2 18 (5.52%) Microsoft Exchange
3 6 (1.84%) CMS
4 4 (1.23%) Apache
5 2 (0.61%) Confluence
5 2 (0.61%) IIS
5 2 (0.61%) Oracle Self-Service HR
5 2 (0.61%) Oracle Workflow
5 2 (0.61%) SAS
6 1 (0.31%) CICS
6 1 (0.31%) WebSphere
Applications
1 29 (8.90%) Microsoft Office
2 18 (5.52%) Microsoft Excel
3 6 (1.84%) Microsoft PowerPoint
4 5 (1.53%) AutoCAD
5 4 (1.23%) Revit
6 3 (0.92%) Spreadsheet
7 1 (0.31%) MS Visio
Business Applications
1 4 (1.23%) Dynamics CRM
2 3 (0.92%) Remedy ITSM
3 2 (0.61%) Loan IQ
3 2 (0.61%) Oracle Assets
3 2 (0.61%) Oracle Cash Management
3 2 (0.61%) Oracle Payables
3 2 (0.61%) Oracle Procure-to-Pay
3 2 (0.61%) Oracle Receivables
3 2 (0.61%) SAP S/4HANA
3 2 (0.61%) Unit4 Business World
4 1 (0.31%) Demantra
4 1 (0.31%) Markit EDM
Cloud Services
1 92 (28.22%) Microsoft 365
2 44 (13.50%) Azure
3 30 (9.20%) Entra ID
4 14 (4.29%) SaaS
5 13 (3.99%) Power Platform
6 8 (2.45%) Dynamics 365
7 7 (2.15%) AWS
7 7 (2.15%) Power Automate
8 5 (1.53%) OneDrive
9 4 (1.23%) Azure DevOps
10 3 (0.92%) Google Workspace
10 3 (0.92%) IaaS
10 3 (0.92%) Microsoft Copilot
10 3 (0.92%) Slack
11 2 (0.61%) Adobe Creative Cloud
11 2 (0.61%) Amazon CloudWatch
11 2 (0.61%) Amazon S3
11 2 (0.61%) AWS Lambda
11 2 (0.61%) PowerApps
11 2 (0.61%) Serverless
Communications & Networking
1 21 (6.44%) Wi-Fi
2 13 (3.99%) DHCP
2 13 (3.99%) DNS
3 10 (3.07%) VPN
4 8 (2.45%) LAN
5 6 (1.84%) VLAN
6 5 (1.53%) TCP/IP
6 5 (1.53%) WAN
7 4 (1.23%) Firewall
8 3 (0.92%) Remote Desktop
8 3 (0.92%) Wireless
9 2 (0.61%) FTP
10 1 (0.31%) Internet
10 1 (0.31%) RS-232
10 1 (0.31%) Skype
10 1 (0.31%) X.400
Database & Business Intelligence
1 7 (2.15%) Power BI
2 5 (1.53%) SQL Server
3 3 (0.92%) Amazon Redshift
3 3 (0.92%) Data Mart
3 3 (0.92%) Tableau
4 2 (0.61%) MySQL
4 2 (0.61%) Oracle BI Publisher
4 2 (0.61%) Power Query
4 2 (0.61%) PowerPivot
5 1 (0.31%) Data Warehouse
5 1 (0.31%) DB2
5 1 (0.31%) GIS
5 1 (0.31%) KDB
5 1 (0.31%) MS Access
5 1 (0.31%) Oracle Database
5 1 (0.31%) Oracle Reports
5 1 (0.31%) Qlik Sense
5 1 (0.31%) QlikView
Development Applications
1 17 (5.21%) JIRA
2 3 (0.92%) Oracle Forms
3 1 (0.31%) Git
3 1 (0.31%) Subversion
3 1 (0.31%) Tricentis qTest
3 1 (0.31%) Visual Studio
General
1 109 (33.44%) Social Skills
2 40 (12.27%) Analytical Skills
3 32 (9.82%) Finance
4 22 (6.75%) Public Sector
5 16 (4.91%) Law
6 14 (4.29%) Manufacturing
7 13 (3.99%) Telecoms
8 11 (3.37%) Retail
9 10 (3.07%) Banking
10 7 (2.15%) Inclusion and Diversity
10 7 (2.15%) Organisational Skills
11 6 (1.84%) Documentation Skills
12 4 (1.23%) General Ledger
12 4 (1.23%) Legal
12 4 (1.23%) Marketing
13 3 (0.92%) Automotive
13 3 (0.92%) Military
14 2 (0.61%) Front Office
14 2 (0.61%) Local Government
14 2 (0.61%) Multimedia
Libraries, Frameworks & Software Standards
1 4 (1.23%) .NET
2 3 (0.92%) ASP.NET
3 2 (0.61%) CSS
3 2 (0.61%) HTML
3 2 (0.61%) LAMP
3 2 (0.61%) Oracle Fusion
3 2 (0.61%) Web Services
3 2 (0.61%) XML
4 1 (0.31%) HTML5
4 1 (0.31%) JSON
4 1 (0.31%) WebSphere MQ
Miscellaneous
1 50 (15.34%) Onboarding
2 15 (4.60%) Self-Motivation
3 11 (3.37%) Management Information System
4 10 (3.07%) Enterprise Software
5 9 (2.76%) FMCG
6 5 (1.53%) Smartphone
7 4 (1.23%) Video Conferencing
8 3 (0.92%) Data Centre
9 2 (0.61%) Credit Risk
9 2 (0.61%) Derivative
9 2 (0.61%) Driving Licence
9 2 (0.61%) Fixed Income
9 2 (0.61%) Foreign Exchange (FX)
9 2 (0.61%) Hedge funds
9 2 (0.61%) Housing Association
9 2 (0.61%) Legacy Systems
9 2 (0.61%) OTC Derivatives
9 2 (0.61%) PMI
9 2 (0.61%) Public Cloud
10 1 (0.31%) Mainframe
Operating Systems
1 120 (36.81%) Windows
2 40 (12.27%) Windows 10
3 16 (4.91%) Android
3 16 (4.91%) Linux
4 14 (4.29%) Windows Server
5 12 (3.68%) Apple iOS
6 8 (2.45%) Unix
7 7 (2.15%) Windows Server 2016
8 6 (1.84%) Windows 7
8 6 (1.84%) Windows Server 2003
9 5 (1.53%) Mac OS
10 4 (1.23%) Windows Server 2019
11 1 (0.31%) AIX
11 1 (0.31%) zOS
Processes & Methodologies
1 79 (24.23%) Problem-Solving
2 65 (19.94%) Customer Service
3 54 (16.56%) ITIL
4 26 (7.98%) Incident Management
5 23 (7.06%) Migration
6 21 (6.44%) ITSM
7 20 (6.13%) Service Management
8 16 (4.91%) Data Migration
8 16 (4.91%) Process Improvement
9 15 (4.60%) Continuous Improvement
9 15 (4.60%) Inventory Management
9 15 (4.60%) Service Delivery
10 14 (4.29%) Data Analysis
10 14 (4.29%) Decision-Making
10 14 (4.29%) Stakeholder Management
10 14 (4.29%) Validation
11 13 (3.99%) Computer Science
11 13 (3.99%) CRM
11 13 (3.99%) Knowledge Management
11 13 (3.99%) User Experience
Programming Languages
1 30 (9.20%) SQL
2 9 (2.76%) Shell Script
3 7 (2.15%) C#
4 6 (1.84%) Java
4 6 (1.84%) PL/SQL
5 5 (1.53%) PowerShell
5 5 (1.53%) Python
6 4 (1.23%) JavaScript
7 3 (0.92%) Groovy
8 2 (0.61%) Bash
8 2 (0.61%) Perl
8 2 (0.61%) PHP
9 1 (0.31%) C
9 1 (0.31%) C++
9 1 (0.31%) COBOL
9 1 (0.31%) JCL
9 1 (0.31%) T-SQL
9 1 (0.31%) VBScript
Qualifications
1 25 (7.67%) Degree
2 17 (5.21%) Security Cleared
3 16 (4.91%) Microsoft Certification
4 14 (4.29%) SC Cleared
5 13 (3.99%) Computer Science Degree
6 9 (2.76%) A+ Certification
6 9 (2.76%) Network+ Certification
7 5 (1.53%) MCSE
7 5 (1.53%) Microsoft Certified Professional
8 4 (1.23%) DV Cleared
9 2 (0.61%) PMI Certification
10 1 (0.31%) BPSS Clearance
10 1 (0.31%) HNC
10 1 (0.31%) MCSA
Quality Assurance & Compliance
1 6 (1.84%) PMO
2 5 (1.53%) SLA
3 3 (0.92%) Actionable Recommendations
4 2 (0.61%) GDPR
4 2 (0.61%) QA
5 1 (0.31%) Cyber Essentials
5 1 (0.31%) GRC
5 1 (0.31%) PCI DSS
System Software
1 69 (21.17%) Active Directory
2 4 (1.23%) VMware Infrastructure
3 3 (0.92%) Hyper-V
3 3 (0.92%) Virtual Desktop
4 2 (0.61%) BitLocker
4 2 (0.61%) Firmware
Systems Management
1 16 (4.91%) Microsoft Intune
2 5 (1.53%) Control-M
3 3 (0.92%) Jamf Pro
4 2 (0.61%) Ansible
4 2 (0.61%) SCCM
5 1 (0.31%) Dell DRAC
5 1 (0.31%) Grafana
5 1 (0.31%) ITRS Geneos
5 1 (0.31%) vCenter Server
Vendors
1 107 (32.82%) Microsoft
2 23 (7.06%) ServiceNow
3 17 (5.21%) Oracle
4 11 (3.37%) Salesforce
5 10 (3.07%) Apple
6 9 (2.76%) SAP
7 8 (2.45%) Avaya
7 8 (2.45%) Meraki
7 8 (2.45%) Mitel
8 6 (1.84%) Adobe
8 6 (1.84%) Bloomberg
8 6 (1.84%) HP
8 6 (1.84%) Murex
9 5 (1.53%) Autodesk
9 5 (1.53%) Citrix
10 4 (1.23%) Conga
10 4 (1.23%) MobileIron
10 4 (1.23%) Remedy
10 4 (1.23%) Splunk
10 4 (1.23%) VMware