Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £238, according to job vacancies posted in the 6 months leading up to 7 May 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
7 May 2026
Same period 2025 Same period 2024
Rank 326 267 294
Rank change year-on-year -59 +27 -11
Contract jobs requiring a Support Analyst 328 260 313
As % of all contract jobs in the UK 0.69% 0.89% 0.72%
As % of the Job Titles category 0.75% 0.96% 0.78%
Number of daily rates quoted 153 153 227
10th Percentile £155 £170 £155
25th Percentile £170 £206 £183
Median daily rate (50th Percentile) £238 £275 £225
Median % change year-on-year -13.64% +22.22% -15.09%
75th Percentile £375 £425 £361
90th Percentile £438 £525 £500
UK excluding London median daily rate £212 £263 £195
% change year-on-year -19.25% +34.62% -2.50%
Number of hourly rates quoted 52 39 30
10th Percentile £13.12 £17.44 £13.09
25th Percentile £17.11 £21.24 £15.82
Median hourly rate £20.75 £22.14 £21.00
Median % change year-on-year -6.28% +5.43% -9.29%
75th Percentile £23.00 £25.60 £23.75
90th Percentile £164.17 £31.29 -
UK excluding London median hourly rate £18.96 £22.10 £18.27
% change year-on-year -14.21% +20.94% -17.89%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 43,991 27,101 40,252
% of contract IT jobs with a recognized job title 92.23% 92.53% 92.75%
Number of daily rates quoted 27,021 17,685 26,221
10th Percentile £316 £300 £280
25th Percentile £413 £406 £409
Median daily rate (50th Percentile) £505 £513 £525
Median % change year-on-year -1.46% -2.38% -2.78%
75th Percentile £613 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £492 £475 £490
% change year-on-year +3.58% -3.06% -2.00%
Number of hourly rates quoted 2,853 1,051 2,676
10th Percentile £15.00 £14.20 £12.86
25th Percentile £20.35 £18.50 £16.30
Median hourly rate £43.69 £29.00 £36.50
Median % change year-on-year +50.66% -20.55% -18.89%
75th Percentile £66.50 £62.50 £61.30
90th Percentile £78.75 £75.00 £72.50
UK excluding London median hourly rate £45.00 £28.00 £40.00
% change year-on-year +60.71% -30.00% -5.11%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 7 May 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 7 May 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 7 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -58 291 £229 -16.82% 140
UK excluding London -32 228 £212 -19.25% 121
London -70 92 £250 -23.08% 36
Work from Home -26 67 £233 -41.84% 38
North of England -40 63 £174 -25.11% 37
North West -7 50 £175 -39.66% 26
East of England +8 47 £350 +94.44% 8
South East -21 47 £180 -31.43% 44
Midlands -79 23 £250 +37.93% 14
Scotland +8 20 £250 -41.86% 3
South West -38 15 £410 +2.50% 17
East Midlands -25 12 £213 - 6
West Midlands -71 11 £288 +91.67% 8
Wales -8 9 £290 +52.63%
North East -9 9 £148 -46.36% 1
Northern Ireland +1 4 £180 +12.50%
Yorkshire -72 4 £155 -31.11% 10

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 7 May 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 118 (35.98%) Windows
2 99 (30.18%) Microsoft
3 86 (26.22%) Microsoft 365
4 72 (21.95%) Customer Service
5 70 (21.34%) Problem-Solving
6 69 (21.04%) Active Directory
7 51 (15.55%) ITIL
8 42 (12.80%) Azure
9 40 (12.20%) Windows 10
10 29 (8.84%) Incident Management
10 29 (8.84%) SQL
11 28 (8.54%) Microsoft Office
12 27 (8.23%) Entra ID
13 26 (7.93%) ServiceNow
14 24 (7.32%) SharePoint
15 23 (7.01%) Degree
16 21 (6.40%) Wi-Fi
17 20 (6.10%) Microsoft Exchange
17 20 (6.10%) Migration
18 19 (5.79%) ITSM
18 19 (5.79%) Security Cleared
18 19 (5.79%) Service Management
19 18 (5.49%) Microsoft Excel
20 17 (5.18%) Service Delivery
20 17 (5.18%) Windows Server
21 16 (4.88%) Microsoft Certification
21 16 (4.88%) Validation
22 15 (4.57%) Data Analysis
22 15 (4.57%) JIRA
22 15 (4.57%) Knowledge Management

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (7.32%) SharePoint
2 20 (6.10%) Microsoft Exchange
3 6 (1.83%) CMS
4 4 (1.22%) Apache
5 2 (0.61%) IIS
5 2 (0.61%) Oracle Self-Service HR
5 2 (0.61%) Oracle Workflow
5 2 (0.61%) SAS
6 1 (0.30%) Confluence
Applications
1 28 (8.54%) Microsoft Office
2 18 (5.49%) Microsoft Excel
3 7 (2.13%) Microsoft PowerPoint
4 4 (1.22%) AutoCAD
5 3 (0.91%) Revit
5 3 (0.91%) Spreadsheet
6 1 (0.30%) MS Visio
Business Applications
1 4 (1.22%) Dynamics CRM
2 3 (0.91%) SAP S/4HANA
3 2 (0.61%) Loan IQ
3 2 (0.61%) Oracle Assets
3 2 (0.61%) Oracle Cash Management
3 2 (0.61%) Oracle Payables
3 2 (0.61%) Oracle Procure-to-Pay
3 2 (0.61%) Oracle Receivables
3 2 (0.61%) Remedy ITSM
3 2 (0.61%) Unit4 Business World
4 1 (0.30%) Demantra
4 1 (0.30%) SAP CO
4 1 (0.30%) SAP FI
4 1 (0.30%) SAP FI/CO
Cloud Services
1 86 (26.22%) Microsoft 365
2 42 (12.80%) Azure
3 27 (8.23%) Entra ID
4 13 (3.96%) Power Platform
4 13 (3.96%) SaaS
5 11 (3.35%) Dynamics 365
6 9 (2.74%) AWS
7 7 (2.13%) Power Automate
8 4 (1.22%) Azure DevOps
8 4 (1.22%) OneDrive
9 3 (0.91%) GCP
9 3 (0.91%) Google Workspace
9 3 (0.91%) IaaS
9 3 (0.91%) Slack
10 2 (0.61%) Amazon CloudWatch
10 2 (0.61%) Amazon S3
10 2 (0.61%) Azure Sentinel
10 2 (0.61%) Microsoft Copilot
10 2 (0.61%) PowerApps
10 2 (0.61%) Serverless
Communications & Networking
1 21 (6.40%) Wi-Fi
2 11 (3.35%) DHCP
2 11 (3.35%) DNS
3 10 (3.05%) VPN
4 9 (2.74%) LAN
5 6 (1.83%) VLAN
6 5 (1.52%) Firewall
6 5 (1.52%) WAN
7 4 (1.22%) Wireless
8 3 (0.91%) Remote Desktop
9 2 (0.61%) FTP
9 2 (0.61%) TCP/IP
10 1 (0.30%) Network Security
10 1 (0.30%) RS-232
10 1 (0.30%) Skype
10 1 (0.30%) VoIP
10 1 (0.30%) X.400
Database & Business Intelligence
1 7 (2.13%) Power BI
2 4 (1.22%) SQL Server
3 3 (0.91%) Amazon Redshift
3 3 (0.91%) Data Mart
3 3 (0.91%) Tableau
4 2 (0.61%) MySQL
4 2 (0.61%) Oracle BI Publisher
4 2 (0.61%) Oracle Database
4 2 (0.61%) Oracle Reports
4 2 (0.61%) Power Query
4 2 (0.61%) PowerPivot
5 1 (0.30%) Data Warehouse
5 1 (0.30%) KDB
5 1 (0.30%) MS Access
5 1 (0.30%) Qlik Sense
5 1 (0.30%) QlikView
Development Applications
1 15 (4.57%) JIRA
2 2 (0.61%) Oracle Forms
3 1 (0.30%) Git
3 1 (0.30%) Subversion
3 1 (0.30%) Tricentis qTest
General
1 105 (32.01%) Social Skills
2 49 (14.94%) Analytical Skills
3 26 (7.93%) Finance
4 24 (7.32%) Public Sector
5 16 (4.88%) Manufacturing
6 15 (4.57%) Law
7 13 (3.96%) Telecoms
8 12 (3.66%) Retail
9 10 (3.05%) Banking
10 9 (2.74%) Inclusion and Diversity
11 8 (2.44%) Organisational Skills
12 6 (1.83%) Documentation Skills
13 5 (1.52%) Legal
13 5 (1.52%) Marketing
14 4 (1.22%) General Ledger
15 3 (0.91%) Automotive
15 3 (0.91%) Military
16 2 (0.61%) Front Office
16 2 (0.61%) Local Government
16 2 (0.61%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (0.61%) CSS
1 2 (0.61%) LAMP
1 2 (0.61%) Oracle Fusion
1 2 (0.61%) Web Services
1 2 (0.61%) XML
2 1 (0.30%) .NET
2 1 (0.30%) ASP.NET
2 1 (0.30%) HTML
2 1 (0.30%) HTML5
2 1 (0.30%) JSON
2 1 (0.30%) SAP Fiori
Miscellaneous
1 46 (14.02%) Onboarding
2 18 (5.49%) Self-Motivation
3 15 (4.57%) Management Information System
4 9 (2.74%) Enterprise Software
4 9 (2.74%) FMCG
5 5 (1.52%) Smartphone
6 4 (1.22%) Hedge funds
7 3 (0.91%) Data Centre
7 3 (0.91%) Video Conferencing
8 2 (0.61%) Credit Risk
8 2 (0.61%) Derivative
8 2 (0.61%) Driving Licence
8 2 (0.61%) Fixed Income
8 2 (0.61%) Foreign Exchange (FX)
8 2 (0.61%) Housing Association
8 2 (0.61%) iPhone
8 2 (0.61%) Legacy Systems
8 2 (0.61%) OTC Derivatives
8 2 (0.61%) PMI
8 2 (0.61%) Public Cloud
Operating Systems
1 118 (35.98%) Windows
2 40 (12.20%) Windows 10
3 17 (5.18%) Windows Server
4 15 (4.57%) Linux
5 12 (3.66%) Android
6 9 (2.74%) Apple iOS
6 9 (2.74%) Windows Server 2016
7 8 (2.44%) Unix
8 7 (2.13%) Windows 7
8 7 (2.13%) Windows Server 2003
9 4 (1.22%) Windows Server 2019
10 3 (0.91%) Mac OS
11 2 (0.61%) AIX
Processes & Methodologies
1 72 (21.95%) Customer Service
2 70 (21.34%) Problem-Solving
3 51 (15.55%) ITIL
4 29 (8.84%) Incident Management
5 20 (6.10%) Migration
6 19 (5.79%) ITSM
6 19 (5.79%) Service Management
7 17 (5.18%) Service Delivery
8 16 (4.88%) Validation
9 15 (4.57%) Data Analysis
9 15 (4.57%) Knowledge Management
9 15 (4.57%) Process Improvement
10 14 (4.27%) Continuous Improvement
10 14 (4.27%) Decision-Making
10 14 (4.27%) Inventory Management
11 13 (3.96%) Stakeholder Management
11 13 (3.96%) User Experience
12 12 (3.66%) Data Migration
12 12 (3.66%) Stakeholder Engagement
13 11 (3.35%) Asset Management
Programming Languages
1 29 (8.84%) SQL
2 8 (2.44%) Shell Script
3 7 (2.13%) PowerShell
4 6 (1.83%) Java
4 6 (1.83%) Python
5 5 (1.52%) C#
5 5 (1.52%) PL/SQL
6 4 (1.22%) JavaScript
7 3 (0.91%) Bash
7 3 (0.91%) Groovy
8 2 (0.61%) Perl
8 2 (0.61%) PHP
9 1 (0.30%) C
9 1 (0.30%) C++
9 1 (0.30%) T-SQL
Qualifications
1 23 (7.01%) Degree
2 19 (5.79%) Security Cleared
3 16 (4.88%) Microsoft Certification
4 15 (4.57%) SC Cleared
5 11 (3.35%) Computer Science Degree
6 9 (2.74%) A+ Certification
6 9 (2.74%) Network+ Certification
7 5 (1.52%) DV Cleared
7 5 (1.52%) MCSE
7 5 (1.52%) Microsoft Certified Professional
8 2 (0.61%) PMI Certification
9 1 (0.30%) BPSS Clearance
9 1 (0.30%) CEH
9 1 (0.30%) CISM
9 1 (0.30%) CISSP
9 1 (0.30%) CompTIA Security+
9 1 (0.30%) HNC
9 1 (0.30%) MCSA
Quality Assurance & Compliance
1 10 (3.05%) SLA
2 6 (1.83%) PMO
3 3 (0.91%) Actionable Recommendations
3 3 (0.91%) GDPR
4 2 (0.61%) PCI DSS
5 1 (0.30%) Cyber Essentials
5 1 (0.30%) GRC
5 1 (0.30%) HIPAA
5 1 (0.30%) NIST
5 1 (0.30%) QA
System Software
1 69 (21.04%) Active Directory
2 4 (1.22%) VMware Infrastructure
3 3 (0.91%) Hyper-V
4 1 (0.30%) BitLocker
4 1 (0.30%) Firmware
Systems Management
1 14 (4.27%) Microsoft Intune
2 5 (1.52%) Control-M
3 2 (0.61%) Ansible
3 2 (0.61%) Jamf Pro
3 2 (0.61%) SCCM
4 1 (0.30%) Dell DRAC
4 1 (0.30%) ITRS Geneos
4 1 (0.30%) vCenter Server
Vendors
1 99 (30.18%) Microsoft
2 26 (7.93%) ServiceNow
3 15 (4.57%) Oracle
4 11 (3.35%) Apple
5 10 (3.05%) Salesforce
5 10 (3.05%) SAP
6 8 (2.44%) Avaya
6 8 (2.44%) Meraki
6 8 (2.44%) Mitel
7 6 (1.83%) Murex
8 5 (1.52%) Adobe
9 4 (1.22%) Autodesk
9 4 (1.22%) Google
9 4 (1.22%) HP
9 4 (1.22%) MobileIron
9 4 (1.22%) Reuters
9 4 (1.22%) VMware
10 3 (0.91%) Bloomberg
10 3 (0.91%) Remedy
10 3 (0.91%) Splunk