Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £245, according to job vacancies posted in the 6 months leading up to 26 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
26 Jun 2026
Same period 2025 Same period 2024
Rank 372 258 320
Rank change year-on-year -114 +62 -49
Contract jobs requiring a Support Analyst 302 312 299
As % of all contract jobs in the UK 0.59% 1.03% 0.69%
As % of the Job Titles category 0.64% 1.12% 0.74%
Number of daily rates quoted 119 161 210
10th Percentile £161 £163 £155
25th Percentile £188 £206 £180
Median daily rate (50th Percentile) £245 £275 £220
Median % change year-on-year -10.91% +25.00% -20.00%
75th Percentile £400 £400 £345
90th Percentile £438 £515 £500
UK excluding London median daily rate £225 £263 £190
% change year-on-year -14.29% +38.16% -5.00%
Number of hourly rates quoted 68 59 30
10th Percentile £15.00 £17.44 £13.09
25th Percentile £17.11 £22.03 £17.84
Median hourly rate £18.66 £23.00 £21.00
Median % change year-on-year -18.87% +9.52% -7.20%
75th Percentile £23.00 £30.50 £23.75
90th Percentile £27.53 £33.75 £23.88
UK excluding London median hourly rate £18.57 £22.14 £18.38
% change year-on-year -16.12% +20.49% -20.63%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 47,008 27,876 40,382
% of contract IT jobs with a recognized job title 92.38% 92.16% 92.92%
Number of daily rates quoted 28,552 17,889 25,942
10th Percentile £325 £288 £281
25th Percentile £415 £402 £410
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £493
% change year-on-year +5.26% -3.65% -1.40%
Number of hourly rates quoted 3,155 1,223 2,887
10th Percentile £15.38 £13.76 £12.86
25th Percentile £21.08 £17.31 £16.58
Median hourly rate £43.61 £26.45 £37.50
Median % change year-on-year +64.86% -29.47% -12.79%
75th Percentile £67.50 £55.37 £62.50
90th Percentile £80.00 £73.65 £74.00
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 26 June 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 26 June 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -122 274 £245 -10.91% 115
UK excluding London -79 218 £225 -14.29% 109
London -100 79 £288 -17.86% 26
Work from Home -56 64 £213 -46.88% 48
North of England -64 54 £245 +16.67% 24
South East -39 51 £200 -23.81% 36
East of England +7 45 £350 +94.44% 13
North West -23 45 £243 +15.48% 13
Midlands -72 25 £331 +26.19% 16
East Midlands +4 18 £213 +84.78% 12
Scotland -2 18 £206 -30.08% 6
South West -51 18 £225 -19.06% 15
Yorkshire -67 7 £348 +82.89% 9
West Midlands -80 7 £375 +42.86% 4
Wales -12 6 £280 -6.67% 3
North East - 2 £175 - 3
Northern Ireland -5 1 - - 1

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 26 June 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 107 (35.43%) Windows
2 94 (31.13%) Microsoft
3 84 (27.81%) Problem-Solving
4 81 (26.82%) Microsoft 365
5 64 (21.19%) Customer Service
6 61 (20.20%) ITIL
7 57 (18.87%) Active Directory
8 39 (12.91%) Azure
9 33 (10.93%) Windows 10
10 32 (10.60%) Entra ID
11 30 (9.93%) SQL
12 29 (9.60%) SharePoint
13 28 (9.27%) Incident Management
14 27 (8.94%) Degree
14 27 (8.94%) ITSM
14 27 (8.94%) Microsoft Office
15 26 (8.61%) ServiceNow
16 23 (7.62%) Migration
17 21 (6.95%) Service Management
18 18 (5.96%) JIRA
18 18 (5.96%) Microsoft Certification
18 18 (5.96%) SaaS
18 18 (5.96%) Stakeholder Management
19 17 (5.63%) Microsoft Excel
19 17 (5.63%) Oracle
19 17 (5.63%) Security Cleared
20 16 (5.30%) Data Migration
20 16 (5.30%) Linux
20 16 (5.30%) Microsoft Exchange
20 16 (5.30%) Wi-Fi

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (9.60%) SharePoint
2 16 (5.30%) Microsoft Exchange
3 6 (1.99%) CMS
4 3 (0.99%) Apache
4 3 (0.99%) Confluence
5 2 (0.66%) Oracle Self-Service HR
5 2 (0.66%) Oracle Workflow
5 2 (0.66%) SAS
6 1 (0.33%) CICS
6 1 (0.33%) IIS
6 1 (0.33%) WebSphere
Applications
1 27 (8.94%) Microsoft Office
2 17 (5.63%) Microsoft Excel
3 9 (2.98%) AutoCAD
4 8 (2.65%) Revit
5 6 (1.99%) Microsoft PowerPoint
6 3 (0.99%) Spreadsheet
7 2 (0.66%) MS Visio
Business Applications
1 2 (0.66%) Loan IQ
1 2 (0.66%) Oracle Assets
1 2 (0.66%) Oracle Cash Management
1 2 (0.66%) Oracle Payables
1 2 (0.66%) Oracle Procure-to-Pay
1 2 (0.66%) Oracle Receivables
1 2 (0.66%) Remedy ITSM
1 2 (0.66%) Unit4 Business World
2 1 (0.33%) Demantra
2 1 (0.33%) Dynamics CRM
2 1 (0.33%) Markit EDM
2 1 (0.33%) SAP S/4HANA
Cloud Services
1 81 (26.82%) Microsoft 365
2 39 (12.91%) Azure
3 32 (10.60%) Entra ID
4 18 (5.96%) SaaS
5 10 (3.31%) AWS
6 9 (2.98%) Power Platform
7 5 (1.66%) OneDrive
8 4 (1.32%) Dynamics 365
9 3 (0.99%) IaaS
9 3 (0.99%) Microsoft Copilot
9 3 (0.99%) Power Automate
10 2 (0.66%) Amazon CloudWatch
10 2 (0.66%) Amazon S3
10 2 (0.66%) AWS Lambda
10 2 (0.66%) Azure Sentinel
10 2 (0.66%) Datadog
10 2 (0.66%) Google Workspace
10 2 (0.66%) Serverless
10 2 (0.66%) Slack
10 2 (0.66%) Snowflake
Communications & Networking
1 16 (5.30%) Wi-Fi
2 9 (2.98%) DHCP
2 9 (2.98%) DNS
3 8 (2.65%) VPN
4 5 (1.66%) Firewall
4 5 (1.66%) LAN
4 5 (1.66%) TCP/IP
5 3 (0.99%) Remote Desktop
5 3 (0.99%) VLAN
6 2 (0.66%) FTP
6 2 (0.66%) Internet
6 2 (0.66%) WinSCP
7 1 (0.33%) Kerberos
7 1 (0.33%) RS-232
7 1 (0.33%) Skype
7 1 (0.33%) WAN
7 1 (0.33%) X.400
Database & Business Intelligence
1 12 (3.97%) SQL Server
2 7 (2.32%) Power BI
3 3 (0.99%) Data Mart
4 2 (0.66%) Amazon Redshift
4 2 (0.66%) MySQL
4 2 (0.66%) Oracle BI Publisher
4 2 (0.66%) Power Query
4 2 (0.66%) PowerPivot
4 2 (0.66%) Relational Database
4 2 (0.66%) Tableau
5 1 (0.33%) Data Warehouse
5 1 (0.33%) Db2
5 1 (0.33%) GIS
5 1 (0.33%) KDB
5 1 (0.33%) MS Access
5 1 (0.33%) Oracle Database
5 1 (0.33%) Oracle Reports
Development Applications
1 18 (5.96%) JIRA
2 3 (0.99%) Oracle Forms
3 2 (0.66%) Git
4 1 (0.33%) Subversion
4 1 (0.33%) Visual Studio
General
1 108 (35.76%) Social Skills
2 38 (12.58%) Analytical Skills
3 34 (11.26%) Finance
4 21 (6.95%) Public Sector
5 17 (5.63%) Law
6 13 (4.30%) Telecoms
7 12 (3.97%) Banking
7 12 (3.97%) Manufacturing
7 12 (3.97%) Retail
8 8 (2.65%) Organisational Skills
9 6 (1.99%) Documentation Skills
9 6 (1.99%) Inclusion and Diversity
10 4 (1.32%) Legal
11 3 (0.99%) Financial Institution
11 3 (0.99%) Front Office
11 3 (0.99%) General Ledger
11 3 (0.99%) Military
12 2 (0.66%) Automotive
12 2 (0.66%) Back Office
12 2 (0.66%) Marketing
Libraries, Frameworks & Software Standards
1 9 (2.98%) .NET
2 3 (0.99%) ASP.NET
3 2 (0.66%) CSS
3 2 (0.66%) HTML
3 2 (0.66%) LAMP
3 2 (0.66%) Oracle Fusion
3 2 (0.66%) XML
4 1 (0.33%) HTML5
4 1 (0.33%) JSON
4 1 (0.33%) LDAP
4 1 (0.33%) Web Services
4 1 (0.33%) WebSphere MQ
Miscellaneous
1 37 (12.25%) Onboarding
2 13 (4.30%) Enterprise Software
3 10 (3.31%) Self-Motivation
4 9 (2.98%) FMCG
5 7 (2.32%) Management Information System
6 5 (1.66%) Video Conferencing
7 3 (0.99%) Data Centre
8 2 (0.66%) Credit Risk
8 2 (0.66%) Derivative
8 2 (0.66%) Driving Licence
8 2 (0.66%) Fixed Income
8 2 (0.66%) Foreign Exchange (FX)
8 2 (0.66%) Housing Association
8 2 (0.66%) Legacy Systems
8 2 (0.66%) OTC Derivatives
8 2 (0.66%) PMI
8 2 (0.66%) Smartphone
9 1 (0.33%) e-Learning
9 1 (0.33%) Grid Computing
9 1 (0.33%) Mainframe
Operating Systems
1 107 (35.43%) Windows
2 33 (10.93%) Windows 10
3 16 (5.30%) Linux
4 14 (4.64%) Windows Server
5 12 (3.97%) Android
6 8 (2.65%) Apple iOS
7 7 (2.32%) Unix
8 6 (1.99%) Windows 7
8 6 (1.99%) Windows Server 2003
8 6 (1.99%) Windows Server 2016
9 5 (1.66%) Windows Server 2019
10 4 (1.32%) Mac OS
11 1 (0.33%) AIX
11 1 (0.33%) zOS
Processes & Methodologies
1 84 (27.81%) Problem-Solving
2 64 (21.19%) Customer Service
3 61 (20.20%) ITIL
4 28 (9.27%) Incident Management
5 27 (8.94%) ITSM
6 23 (7.62%) Migration
7 21 (6.95%) Service Management
8 18 (5.96%) Stakeholder Management
9 16 (5.30%) Data Migration
10 15 (4.97%) Computer Science
10 15 (4.97%) Inventory Management
10 15 (4.97%) Root Cause Analysis
10 15 (4.97%) Validation
11 14 (4.64%) CRM
12 12 (3.97%) Knowledge Management
12 12 (3.97%) Service Delivery
13 11 (3.64%) Continuous Improvement
13 11 (3.64%) Data Analysis
13 11 (3.64%) Digital Transformation Programme
13 11 (3.64%) Process Improvement
Programming Languages
1 30 (9.93%) SQL
2 10 (3.31%) Java
3 9 (2.98%) Shell Script
4 8 (2.65%) PowerShell
5 6 (1.99%) PL/SQL
6 5 (1.66%) C#
6 5 (1.66%) Python
7 3 (0.99%) Groovy
8 2 (0.66%) Perl
8 2 (0.66%) PHP
8 2 (0.66%) T-SQL
8 2 (0.66%) VBScript
9 1 (0.33%) Bash
9 1 (0.33%) C
9 1 (0.33%) C++
9 1 (0.33%) COBOL
9 1 (0.33%) JavaScript
9 1 (0.33%) JCL
Qualifications
1 27 (8.94%) Degree
2 18 (5.96%) Microsoft Certification
3 17 (5.63%) Security Cleared
4 15 (4.97%) Computer Science Degree
4 15 (4.97%) SC Cleared
5 9 (2.98%) A+ Certification
5 9 (2.98%) Network+ Certification
6 5 (1.66%) MCSE
6 5 (1.66%) Microsoft Certified Professional
7 4 (1.32%) DV Cleared
8 2 (0.66%) DBS Check
8 2 (0.66%) PMI Certification
9 1 (0.33%) BPSS Clearance
9 1 (0.33%) HNC
9 1 (0.33%) MCSA
Quality Assurance & Compliance
1 8 (2.65%) SLA
2 4 (1.32%) PMO
3 2 (0.66%) Actionable Recommendations
3 2 (0.66%) GDPR
3 2 (0.66%) QA
4 1 (0.33%) Cyber Essentials
4 1 (0.33%) GRC
4 1 (0.33%) PCI DSS
System Software
1 57 (18.87%) Active Directory
2 5 (1.66%) VMware Infrastructure
3 3 (0.99%) Hyper-V
3 3 (0.99%) Virtual Desktop
4 2 (0.66%) BitLocker
4 2 (0.66%) Firmware
Systems Management
1 12 (3.97%) Microsoft Intune
2 5 (1.66%) Control-M
3 2 (0.66%) Grafana
3 2 (0.66%) Jamf Pro
3 2 (0.66%) SCCM
4 1 (0.33%) Ansible
4 1 (0.33%) Dell DRAC
4 1 (0.33%) ITRS Geneos
4 1 (0.33%) vCenter Server
Vendors
1 94 (31.13%) Microsoft
2 26 (8.61%) ServiceNow
3 17 (5.63%) Oracle
4 13 (4.30%) Salesforce
5 9 (2.98%) Avaya
5 9 (2.98%) Meraki
5 9 (2.98%) Mitel
6 8 (2.65%) Adobe
6 8 (2.65%) Autodesk
6 8 (2.65%) Conga
6 8 (2.65%) DocuSign
6 8 (2.65%) MuleSoft
7 7 (2.32%) Bloomberg
8 6 (1.99%) Murex
8 6 (1.99%) SAP
8 6 (1.99%) Splunk
9 5 (1.66%) Apple
9 5 (1.66%) Citrix
9 5 (1.66%) VMware
10 4 (1.32%) Moogsoft