Support Analyst Contract Job Trends

Support Analyst
UK

The median Support Analyst daily rate in the UK is £250, according to job vacancies posted in the 6 months leading up to 14 October 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Oct 2026
Same period 2025 Same period 2024
Rank 431 215 317
Rank change year-on-year -216 +102 -42
Contract jobs requiring a Support Analyst 272 430 248
As % of all contract jobs in the UK 0.49% 1.30% 0.66%
As % of the Job Titles category 0.54% 1.43% 0.71%
Number of daily rates quoted 121 187 139
10th Percentile £166 £162 £156
25th Percentile £190 £219 £188
Median daily rate (50th Percentile) £250 £290 £230
Median % change year-on-year -13.79% +26.09% -34.29%
75th Percentile £356 £428 £359
90th Percentile £400 £504 £488
UK excluding London median daily rate £225 £263 £203
% change year-on-year -14.29% +29.63% -3.57%
Number of hourly rates quoted 52 91 11
10th Percentile £15.36 £15.50 £18.19
25th Percentile £15.93 £18.87 £19.34
Median hourly rate £17.50 £23.00 £22.50
Median % change year-on-year -23.91% +2.22% +18.42%
75th Percentile £19.13 £31.00 £27.00
90th Percentile £23.00 £31.40 £37.00
UK excluding London median hourly rate £17.50 £22.14 £22.00
% change year-on-year -20.96% +0.64% +17.33%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,840 30,143 34,861
% of contract IT jobs with a recognized job title 91.99% 90.86% 93.01%
Number of daily rates quoted 29,838 19,043 21,029
10th Percentile £325 £275 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -
75th Percentile £638 £623 £638
90th Percentile £737 £725 £738
UK excluding London median daily rate £500 £475 £490
% change year-on-year +5.26% -3.06% -2.00%
Number of hourly rates quoted 4,127 1,648 1,435
10th Percentile £14.36 £13.75 £15.00
25th Percentile £19.50 £17.30 £20.30
Median hourly rate £41.71 £25.15 £41.27
Median % change year-on-year +65.84% -39.05% -8.30%
75th Percentile £67.50 £50.00 £65.00
90th Percentile £80.00 £68.08 £73.75
UK excluding London median hourly rate £41.71 £25.00 £42.50
% change year-on-year +66.84% -41.18% -4.49%

Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised.

Support Analyst job vacancy trend in the UK

Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Support Analyst over the 6 months to 14 October 2026.

Daily rate histogram for Support Analyst in the UK

Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK

Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Analyst over the 6 months to 14 October 2026.

Hourly rate histogram for Support Analyst in the UK

Support Analyst
Top 16 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 6 months to 14 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -207 243 £268 -3.94% 179
UK excluding London -142 187 £225 -14.29% 113
London -171 79 £310 -22.50% 69
Work from Home -93 60 £210 -44.74% 55
South East -68 47 £210 -20.00% 24
North of England -92 45 £300 +25.00% 27
North West -52 37 £300 +42.86% 20
Midlands -62 28 £175 +20.69% 21
South West -50 23 £225 -18.18% 18
East of England -46 20 £306 +79.09% 9
Scotland -9 16 £200 -39.53% 5
East Midlands -15 14 £150 +7.14% 12
West Midlands -59 14 £175 +11.11% 9
Yorkshire -45 8 £313 +7.76% 5
Wales -16 6 £135 -54.24% 7
Channel Islands - 2 £350 -

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 14 October 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Analyst in the job title.

1 107 (39.34%) Microsoft
2 97 (35.66%) Windows
3 88 (32.35%) Microsoft 365
4 82 (30.15%) Problem-Solving
5 69 (25.37%) Customer Service
6 62 (22.79%) ITIL
7 59 (21.69%) Active Directory
8 44 (16.18%) Azure
9 43 (15.81%) Entra ID
9 43 (15.81%) ITSM
10 36 (13.24%) SharePoint
11 32 (11.76%) Degree
11 32 (11.76%) ServiceNow
11 32 (11.76%) Windows 10
12 28 (10.29%) Incident Management
12 28 (10.29%) Microsoft Office
13 27 (9.93%) VPN
14 26 (9.56%) Microsoft Intune
14 26 (9.56%) Migration
15 25 (9.19%) SQL
16 23 (8.46%) Root Cause Analysis
17 22 (8.09%) Service Management
18 21 (7.72%) Microsoft Excel
18 21 (7.72%) Service Delivery
19 19 (6.99%) Microsoft Exchange
19 19 (6.99%) Stakeholder Management
20 18 (6.62%) JIRA
20 18 (6.62%) OneDrive
21 17 (6.25%) DHCP
21 17 (6.25%) DNS

Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (13.24%) SharePoint
2 19 (6.99%) Microsoft Exchange
3 4 (1.47%) Confluence
4 2 (0.74%) CMS
5 1 (0.37%) CICS
5 1 (0.37%) SAS
5 1 (0.37%) WebSphere
Applications
1 28 (10.29%) Microsoft Office
2 21 (7.72%) Microsoft Excel
3 9 (3.31%) Microsoft PowerPoint
4 6 (2.21%) AutoCAD
4 6 (2.21%) Revit
5 3 (1.10%) Microsoft Project
6 2 (0.74%) MS Visio
Business Applications
1 3 (1.10%) HFM
2 2 (0.74%) Remedy ITSM
2 2 (0.74%) Unit4 Business World
3 1 (0.37%) Dynamics CRM
3 1 (0.37%) Dynamics NAV
3 1 (0.37%) Fidessa
3 1 (0.37%) Front Arena
3 1 (0.37%) Markit EDM
3 1 (0.37%) Monis
3 1 (0.37%) Primavera
3 1 (0.37%) SAP MM
3 1 (0.37%) Shopify
3 1 (0.37%) Summit
3 1 (0.37%) SunGard Martini
Cloud Services
1 88 (32.35%) Microsoft 365
2 44 (16.18%) Azure
3 43 (15.81%) Entra ID
4 18 (6.62%) OneDrive
5 12 (4.41%) SaaS
6 7 (2.57%) Dynamics 365
6 7 (2.57%) Power Platform
7 6 (2.21%) AWS
8 5 (1.84%) Microsoft Copilot
9 4 (1.47%) Power Automate
10 3 (1.10%) Datadog
10 3 (1.10%) Google Workspace
10 3 (1.10%) IaaS
10 3 (1.10%) PowerApps
11 2 (0.74%) GitHub
11 2 (0.74%) GitHub Copilot
11 2 (0.74%) Slack
11 2 (0.74%) Smartsheet
11 2 (0.74%) Snowflake
12 1 (0.37%) Cloudflare
Communications & Networking
1 27 (9.93%) VPN
2 17 (6.25%) DHCP
2 17 (6.25%) DNS
3 16 (5.88%) TCP/IP
4 14 (5.15%) Wi-Fi
5 11 (4.04%) PSTN
6 10 (3.68%) LAN
6 10 (3.68%) Wireless
7 5 (1.84%) IP Telephony
7 5 (1.84%) Network Security
7 5 (1.84%) VoIP
7 5 (1.84%) WAN
8 4 (1.47%) Cisco IOS
9 3 (1.10%) Firewall
9 3 (1.10%) WinSCP
10 2 (0.74%) Internet
11 1 (0.37%) FIX Connectivity
11 1 (0.37%) Kerberos
11 1 (0.37%) SAN
11 1 (0.37%) VLAN
Database & Business Intelligence
1 11 (4.04%) SQL Server
2 3 (1.10%) Power BI
2 3 (1.10%) Relational Database
3 2 (0.74%) Power Query
4 1 (0.37%) Db2
4 1 (0.37%) GIS
4 1 (0.37%) KDB
4 1 (0.37%) Oracle Database
4 1 (0.37%) PowerPivot
Development Applications
1 18 (6.62%) JIRA
2 3 (1.10%) Oracle Forms
3 2 (0.74%) Git
4 1 (0.37%) Visual Studio
4 1 (0.37%) Visual Studio Code
General
1 114 (41.91%) Social Skills
2 45 (16.54%) Finance
3 37 (13.60%) Analytical Skills
4 15 (5.51%) Banking
5 14 (5.15%) Telecoms
6 13 (4.78%) Retail
7 12 (4.41%) Organisational Skills
8 11 (4.04%) Law
9 8 (2.94%) Front Office
10 7 (2.57%) Documentation Skills
10 7 (2.57%) Public Sector
11 5 (1.84%) Inclusion and Diversity
12 4 (1.47%) Legal
12 4 (1.47%) Manufacturing
13 3 (1.10%) Investment Banking
14 2 (0.74%) Back Office
14 2 (0.74%) Financial Institution
15 1 (0.37%) Automotive
15 1 (0.37%) German Language
15 1 (0.37%) Marketing
Libraries, Frameworks & Software Standards
1 9 (3.31%) .NET
2 3 (1.10%) ASP.NET
2 3 (1.10%) Oracle Fusion
2 3 (1.10%) Software Packaging
3 2 (0.74%) FIX Protocol
4 1 (0.37%) HTML
4 1 (0.37%) LDAP
4 1 (0.37%) Web Services
4 1 (0.37%) WebSphere MQ
Miscellaneous
1 30 (11.03%) Onboarding
2 18 (6.62%) Video Conferencing
3 15 (5.51%) Management Information System
4 14 (5.15%) Driving Licence
5 11 (4.04%) Enterprise Software
6 7 (2.57%) Self-Motivation
7 3 (1.10%) iPhone
7 3 (1.10%) Low-Code
8 2 (0.74%) Data Protection Act
9 1 (0.37%) BYOD
9 1 (0.37%) CCTV
9 1 (0.37%) CMDB
9 1 (0.37%) Credit Risk
9 1 (0.37%) Data Centre
9 1 (0.37%) Equities
9 1 (0.37%) Fixed Income
9 1 (0.37%) Grid Computing
9 1 (0.37%) Hybrid Cloud
9 1 (0.37%) NHS
9 1 (0.37%) PMI
Operating Systems
1 97 (35.66%) Windows
2 32 (11.76%) Windows 10
3 14 (5.15%) macOS
4 10 (3.68%) Android
5 9 (3.31%) Windows Server
6 8 (2.94%) Apple iOS
6 8 (2.94%) Linux
7 3 (1.10%) Unix
7 3 (1.10%) Windows Server 2019
8 1 (0.37%) zOS
Processes & Methodologies
1 82 (30.15%) Problem-Solving
2 69 (25.37%) Customer Service
3 62 (22.79%) ITIL
4 43 (15.81%) ITSM
5 28 (10.29%) Incident Management
6 26 (9.56%) Migration
7 23 (8.46%) Root Cause Analysis
8 22 (8.09%) Service Management
9 21 (7.72%) Service Delivery
10 19 (6.99%) Stakeholder Management
11 16 (5.88%) Data Migration
12 15 (5.51%) CRM
13 14 (5.15%) Computer Science
13 14 (5.15%) Continuous Improvement
13 14 (5.15%) Risk Management
14 12 (4.41%) Customer Experience
14 12 (4.41%) Data Protection
15 11 (4.04%) Problem Management
15 11 (4.04%) Ticket Management
15 11 (4.04%) Validation
Programming Languages
1 25 (9.19%) SQL
2 12 (4.41%) PowerShell
3 7 (2.57%) Python
4 5 (1.84%) C#
4 5 (1.84%) Java
4 5 (1.84%) VBScript
5 4 (1.47%) Shell Script
6 3 (1.10%) PL/SQL
7 1 (0.37%) Bash
7 1 (0.37%) C++
7 1 (0.37%) COBOL
7 1 (0.37%) JCL
7 1 (0.37%) Korn
7 1 (0.37%) R
7 1 (0.37%) T-SQL
Qualifications
1 32 (11.76%) Degree
2 17 (6.25%) Microsoft Certification
2 17 (6.25%) Security Cleared
3 14 (5.15%) Computer Science Degree
3 14 (5.15%) SC Cleared
4 10 (3.68%) A+ Certification
4 10 (3.68%) Network+ Certification
5 2 (0.74%) DBS Check
6 1 (0.37%) ITIL Foundation Certificate
6 1 (0.37%) MCSA
6 1 (0.37%) PMI Certification
Quality Assurance & Compliance
1 10 (3.68%) SLA
2 8 (2.94%) PMO
3 3 (1.10%) Data Quality
3 3 (1.10%) P3O
4 1 (0.37%) GRC
4 1 (0.37%) QA
4 1 (0.37%) SEPA
System Software
1 59 (21.69%) Active Directory
2 7 (2.57%) Virtual Desktop
3 4 (1.47%) BitLocker
4 2 (0.74%) VMware Infrastructure
5 1 (0.37%) Firmware
Systems Management
1 26 (9.56%) Microsoft Intune
2 12 (4.41%) SCCM
3 3 (1.10%) Jamf Pro
4 2 (0.74%) Grafana
4 2 (0.74%) Single Sign-On
5 1 (0.37%) AirWatch
5 1 (0.37%) Dell DRAC
5 1 (0.37%) MobiControl
5 1 (0.37%) vCenter Server
Vendors
1 107 (39.34%) Microsoft
2 32 (11.76%) ServiceNow
3 12 (4.41%) Meraki
3 12 (4.41%) Oracle
4 11 (4.04%) Cisco
5 9 (3.31%) Adobe
6 8 (2.94%) Salesforce
7 7 (2.57%) Dell
7 7 (2.57%) HP
8 6 (2.21%) Autodesk
8 6 (2.21%) Bloomberg
8 6 (2.21%) Conga
8 6 (2.21%) DocuSign
8 6 (2.21%) MuleSoft
9 5 (1.84%) Bomgar
9 5 (1.84%) Citrix
9 5 (1.84%) SAP
9 5 (1.84%) Splunk
10 4 (1.47%) Apple
10 4 (1.47%) Avaya