Support Analyst Contract Job Trends
Support Analyst
UK
The median Support Analyst daily rate in the UK is £263, according to job vacancies posted in the 6 months leading up to 26 October 2026.
The table below compares current contractor rates and summary statistics with the previous two years.
| 6 months to 26 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 454 | 232 | 326 |
| Rank change year-on-year | -222 | +94 | -44 |
| Contract Support Analyst jobs | 254 | 421 | 241 |
| As % of all contract jobs in the UK | 0.46% | 1.25% | 0.65% |
| As % of the Job Titles category | 0.51% | 1.38% | 0.70% |
| Number of daily rates quoted | 122 | 180 | 132 |
| 10th Percentile | £170 | £152 | £156 |
| 25th Percentile | £190 | £205 | £185 |
| Median daily rate (50th Percentile) | £263 | £290 | £225 |
| Median % change year-on-year | -9.40% | +28.89% | -35.71% |
| 75th Percentile | £361 | £431 | £358 |
| 90th Percentile | £400 | £501 | £488 |
| UK excluding London median daily rate | £225 | £263 | £203 |
| % change year-on-year | -14.29% | +29.63% | -1.22% |
| Number of hourly rates quoted | 44 | 98 | 13 |
| 10th Percentile | £14.99 | £13.50 | £18.19 |
| 25th Percentile | £15.90 | £18.87 | £20.50 |
| Median hourly rate | £17.50 | £22.35 | £24.20 |
| Median % change year-on-year | -21.70% | -7.64% | +27.37% |
| 75th Percentile | £19.13 | £29.30 | £28.75 |
| 90th Percentile | £23.00 | £31.40 | £37.00 |
| UK excluding London median hourly rate | £17.50 | £21.00 | £22.00 |
| % change year-on-year | -16.67% | -4.55% | +17.33% |
All Contract IT Job Roles
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job adverts matching a recognised job title. The table also shows what proportion of all contract IT job adverts they make up.
| 6 months to 26 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Contract job adverts in the UK matching a recognised job title | 50,200 | 30,576 | 34,247 |
| % of contract job adverts matching a recognised job title | 91.74% | 90.88% | 92.92% |
| Number of daily rates quoted | 29,519 | 19,323 | 20,638 |
| 10th Percentile | £325 | £280 | £300 |
| 25th Percentile | £425 | £402 | £413 |
| Median daily rate (50th Percentile) | £525 | £500 | £525 |
| Median % change year-on-year | +5.00% | -4.76% | - |
| 75th Percentile | £638 | £621 | £638 |
| 90th Percentile | £738 | £725 | £738 |
| UK excluding London median daily rate | £500 | £475 | £490 |
| % change year-on-year | +5.26% | -3.06% | -2.00% |
| Number of hourly rates quoted | 4,189 | 1,698 | 1,334 |
| 10th Percentile | £14.22 | £13.80 | £15.07 |
| 25th Percentile | £18.83 | £17.30 | £20.30 |
| Median hourly rate | £40.96 | £25.15 | £40.00 |
| Median % change year-on-year | +62.86% | -37.13% | -10.11% |
| 75th Percentile | £67.84 | £50.00 | £65.00 |
| 90th Percentile | £80.00 | £69.51 | £73.75 |
| UK excluding London median hourly rate | £40.00 | £25.00 | £40.00 |
| % change year-on-year | +60.00% | -37.50% | -10.11% |
Support Analyst Job Vacancy Trend
Historical trend showing the proportion of contract Support Analyst job postings relative to all contract IT jobs advertised.
Support Analyst Daily Rate Trend
Contractor daily rate distribution trend for Support Analyst job vacancies in the UK.
Support Analyst Daily Rate Histogram
Daily rate distribution for Support Analyst jobs over the 6 months to 26 October 2026.
Support Analyst Hourly Rate Trend
Contractor hourly rate distribution trend for Support Analyst job vacancies in the UK.
Support Analyst Hourly Rate Histogram
Hourly rate distribution for Support Analyst jobs over the 6 months to 26 October 2026.
Support Analyst Top 16 Contract Job Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in Support Analyst jobs within the UK over the 6 months to 26 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -224 | 225 | £268 | -7.59% | 189 |
| UK excluding London | -161 | 170 | £225 | -14.29% | 117 |
| London | -133 | 78 | £310 | -24.85% | 70 |
| Work from Home | -98 | 60 | £211 | -42.91% | 63 |
| South East | -72 | 45 | £211 | -19.52% | 18 |
| North of England | -92 | 41 | £300 | +42.86% | 37 |
| North West | -57 | 32 | £300 | +42.86% | 25 |
| Midlands | -52 | 27 | £175 | +20.69% | 27 |
| East of England | -48 | 18 | £319 | +86.40% | 11 |
| South West | -57 | 18 | £225 | -18.18% | 13 |
| Scotland | -12 | 15 | £200 | -39.53% | 7 |
| West Midlands | -46 | 14 | £175 | +11.11% | 10 |
| East Midlands | -15 | 13 | £288 | +105.36% | 17 |
| Yorkshire | -45 | 9 | £313 | +7.76% | 7 |
| Wales | -15 | 7 | £135 | -54.24% | 2 |
| Channel Islands | - | 2 | £350 | - |
Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities
For the 6 months to 26 October 2026, Support Analyst contract job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract Support Analyst job ads.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 40.6% | 103 |
| 2 | Windows | 37.8% | 96 |
| 3 | Microsoft 365 | 34.3% | 87 |
| 4 | Problem-Solving | 31.9% | 81 |
| 5 | Customer Service | 26.8% | 68 |
| 6 | ITIL | 24.4% | 62 |
| 7 | Active Directory | 22.4% | 57 |
| 8 | ITSM | 18.1% | 46 |
| 9 | Entra ID | 17.7% | 45 |
| 10 | Azure | 17.3% | 44 |
| 11 | ServiceNow | 13.0% | 33 |
| 12 | Incident Management | 12.2% | 31 |
| 12 | SharePoint | 12.2% | 31 |
| 12 | Windows 10 | 12.2% | 31 |
| 15 | Degree | 11.0% | 28 |
| 15 | VPN | 11.0% | 28 |
| 17 | Microsoft Intune | 10.2% | 26 |
| 17 | Root Cause Analysis | 10.2% | 26 |
| 19 | Microsoft Office | 8.7% | 22 |
| 19 | Migration | 8.7% | 22 |
| 21 | Service Delivery | 8.3% | 21 |
| 21 | Service Management | 8.3% | 21 |
| 21 | SQL | 8.3% | 21 |
| 24 | DHCP | 7.9% | 20 |
| 24 | DNS | 7.9% | 20 |
| 24 | JIRA | 7.9% | 20 |
| 24 | Security Cleared | 7.9% | 20 |
| 24 | Stakeholder Management | 7.9% | 20 |
| 29 | Microsoft Exchange | 7.5% | 19 |
| 30 | Microsoft Excel | 7.1% | 18 |
Support Analyst Skill Set Co-Occurring Skills & Capabilities by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Analyst | 34.6% | 88 |
| 2 | Applications Support Analyst | 14.6% | 37 |
| 3 | Desktop Support Analyst | 9.1% | 23 |
| 4 | 1st Line Support Analyst | 7.1% | 18 |
| 4 | Technical Support Analyst | 7.1% | 18 |
| 6 | Service Analyst | 6.3% | 16 |
| 6 | Systems Support Analyst | 6.3% | 16 |
| 8 | Systems Analyst | 5.9% | 15 |
| 8 | Systems Support | 5.9% | 15 |
| 10 | 2nd Line Support Analyst | 4.7% | 12 |
| 10 | Service Desk Support Analyst | 4.7% | 12 |
| 12 | Operational Support Analyst | 4.3% | 11 |
| 12 | Operations Support Analyst | 4.3% | 11 |
| 14 | IT Operations Analyst | 3.9% | 10 |
| 14 | Project Analyst | 3.9% | 10 |
| 16 | Project Support Analyst | 3.5% | 9 |
| 17 | Infrastructure Support Analyst | 3.1% | 8 |
| 18 | 1st/2nd Line Support Analyst | 2.8% | 7 |
| 18 | 3rd Line Support Analyst | 2.8% | 7 |
| 18 | Transition Analyst | 2.8% | 7 |