Period
to 21 September 2019

The following table provides summary statistics for contract job vacancies advertised in Warwickshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 21 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
West Midlands > Warwickshire
6 months to
21 Sep 2019
Same period 2018 Same period 2017
Rank 42 33 58
Rank change year-on-year -9 +25 +2
Contract jobs citing ITSM 4 20 4
As % of all contract IT jobs advertised in Warwickshire 0.91% 3.47% 0.63%
As % of the Processes & Methodologies category 1.07% 4.14% 0.74%
Number of daily rates quoted 0 10 4
Warwickshire median daily rate - £470 £115
Median daily rate % change year-on-year - +308.70% -65.93%
West Midlands median daily rate £500 £425 £400
% change year-on-year +17.65% +6.25% -3.32%
Number of hourly rates quoted 2 1 0
Warwickshire median hourly rate £25.43 £17.50 -
Median hourly rate % change year-on-year +45.29% - -
West Midlands median hourly rate £21.46 £16.00 £35.00
% change year-on-year +34.14% -54.29% +159.26%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Contract vacancies with a requirement for process or methodology skills 375 483 544
As % of all contract IT jobs advertised in Warwickshire 85.42% 83.85% 86.21%
Number of daily rates quoted 212 247 300
Warwickshire median daily rate £425 £435 £400
Median daily rate % change year-on-year -2.30% +8.75% +3.23%
10th Percentile £223 £263 £219
90th Percentile £587 £575 £557
West Midlands median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% -
Number of hourly rates quoted 29 34 38
Warwickshire median hourly rate £15.50 £15.85 £29.50
Median hourly rate % change year-on-year -2.21% -46.27% +28.26%
10th Percentile £13.52 £11.92 £18.20
90th Percentile £44.28 £32.07 £43.18
West Midlands median hourly rate £19.25 £15.00 £22.25
% change year-on-year +28.33% -32.58% +21.75%

ITSM
Job Vacancy Trend in Warwickshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for ITSM in Warwickshire

ITSM
Contractor Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Warwickshire.

Contractor daily rate trend for ITSM in Warwickshire

ITSM
Contractor Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Warwickshire.

Contractor hourly rate trend for ITSM in Warwickshire

ITSM
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Warwickshire region over the 6 months to 21 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick -13 4 - - 2
ITSM
West Midlands

For the 6 months to 21 September 2019, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Warwickshire region with a requirement for ITSM.

1 2 (50.00%) Service Management
1 2 (50.00%) NVQ Level 3
2 1 (25.00%) Agile Software Development
2 1 (25.00%) Service Design
2 1 (25.00%) SaaS
2 1 (25.00%) Transition Management
2 1 (25.00%) ServiceNow
2 1 (25.00%) Disaster Recovery
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Business Continuity
2 1 (25.00%) ITIL

ITSM
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (25.00%) SaaS
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Service Analyst
2 2 (50.00%) 1st Line Service Desk Analyst
2 2 (50.00%) Service Desk Analyst
3 1 (25.00%) 1st Line Support
3 1 (25.00%) 1st Line Support Analyst
3 1 (25.00%) Developer
3 1 (25.00%) HR Analyst
3 1 (25.00%) SaaS Developer
3 1 (25.00%) Service Desk Support
3 1 (25.00%) Service Desk Support Analyst
3 1 (25.00%) Service Transition Analyst
3 1 (25.00%) ServiceNow Developer
3 1 (25.00%) Transition Analyst
Processes & Methodologies
1 2 (50.00%) Service Management
2 1 (25.00%) Agile Software Development
2 1 (25.00%) Business Continuity
2 1 (25.00%) Disaster Recovery
2 1 (25.00%) ITIL
2 1 (25.00%) Service Design
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Transition Management
Qualifications
1 2 (50.00%) NVQ Level 3
Vendors
1 1 (25.00%) ServiceNow