Period
to 20 January 2018

The following table provides summary statistics for contract job vacancies advertised in Warwickshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
West Midlands > Warwickshire
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 53 56 46
Rank change year-on-year +3 -10 +8
Contract jobs citing ITSM 3 7 9
As % of all contract IT jobs advertised in Warwickshire 0.53% 0.95% 1.42%
As % of the Processes & Methodologies category 0.63% 1.19% 1.76%
Number of daily rates quoted 1 4 5
Warwickshire median daily rate £225 £470 £180
Median daily rate % change year-on-year -52.13% +161.11% -37.12%
10th Percentile £213 £174 £132
90th Percentile £238 £775 £354
West Midlands median daily rate £350 £425 £350
% change year-on-year -17.65% +21.43% +21.21%
Number of hourly rates quoted 0 0 1
Warwickshire median hourly rate - - £21.00
West Midlands median hourly rate £9.61 £13.50 £15.00
% change year-on-year -28.81% -10.00% +14.90%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Contract vacancies with a requirement for process or methodology skills 477 586 510
As % of all contract IT jobs advertised in Warwickshire 83.83% 79.40% 80.57%
Number of daily rates quoted 253 364 267
Warwickshire median daily rate £381 £385 £350
Median daily rate % change year-on-year -1.17% +10.00% -
10th Percentile £258 £231 £250
90th Percentile £538 £550 £550
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +4.17%
Number of hourly rates quoted 40 45 47
Warwickshire median hourly rate £30.42 £25.00 £24.00
Median hourly rate % change year-on-year +21.67% +4.17% +11.63%
10th Percentile £14.95 £15.33 £15.94
90th Percentile £34.41 £41.47 £33.81
West Midlands median hourly rate £24.98 £21.26 £20.00
% change year-on-year +17.50% +6.30% -11.11%

ITSM
Job Vacancy Trend in Warwickshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for ITSM in Warwickshire

ITSM
Contractor Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Warwickshire.

Contractor daily rate trend for ITSM in Warwickshire

ITSM
Contractor Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Warwickshire.

Contractor hourly rate trend for ITSM in Warwickshire

ITSM
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Warwickshire region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +7 2 - -
Stratford-upon-Avon - 1 £225 -
ITSM
West Midlands

For the 6 months to 20 January 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Warwickshire region with a requirement for ITSM.

1 3 (100.00%) Service Management
2 2 (66.67%) ITIL
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) Data Modelling
3 1 (33.33%) Microsoft
3 1 (33.33%) HTML
3 1 (33.33%) JavaScript
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Visual Studio
3 1 (33.33%) CSS
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) Business Continuity
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Billing
3 1 (33.33%) JIRA
3 1 (33.33%) Data Entry
3 1 (33.33%) AngularJS
3 1 (33.33%) Transition Management
3 1 (33.33%) ServiceNow
3 1 (33.33%) ITIL Foundation Certificate
3 1 (33.33%) Line Management
3 1 (33.33%) Mentoring
3 1 (33.33%) SDLC
3 1 (33.33%) Service Design
3 1 (33.33%) Collaborative Working

ITSM
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft Office
Development Applications
1 1 (33.33%) JIRA
1 1 (33.33%) Visual Studio
General
1 1 (33.33%) Billing
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Developer
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Transition Analyst
1 1 (33.33%) ServiceNow Developer
1 1 (33.33%) Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (33.33%) AngularJS
1 1 (33.33%) CSS
1 1 (33.33%) HTML
Processes & Methodologies
1 3 (100.00%) Service Management
2 2 (66.67%) ITIL
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Business Continuity
3 1 (33.33%) Collaborative Working
3 1 (33.33%) Data Entry
3 1 (33.33%) Data Modelling
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) Line Management
3 1 (33.33%) Mentoring
3 1 (33.33%) SDLC
3 1 (33.33%) Service Design
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) Transition Management
Programming Languages
1 1 (33.33%) JavaScript
Qualifications
1 1 (33.33%) ITIL Foundation Certificate
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) ServiceNow