Period
to 18 August 2019

The following table provides summary statistics for contract job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Warwickshire
6 months to
18 Aug 2019
Same period 2018 Same period 2017
Rank 36 16 47
Rank change year-on-year -20 +31 -7
Contract jobs citing Service Management 10 44 12
As % of all contract IT jobs advertised in Warwickshire 2.21% 7.41% 1.92%
As % of the Processes & Methodologies category 2.58% 9.00% 2.25%
Number of daily rates quoted 1 25 6
Warwickshire median daily rate £675 £440 £368
Median daily rate % change year-on-year +53.41% +19.73% +6.91%
West Midlands median daily rate £459 £425 £450
% change year-on-year +7.94% -5.56% +21.62%
Number of hourly rates quoted 0 1 1
Warwickshire median hourly rate - £13.60 £10.00
Median hourly rate % change year-on-year - +35.95% -
West Midlands median hourly rate £13.00 £16.00 £10.00
% change year-on-year -18.75% +60.00% -41.18%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Contract vacancies with a requirement for process or methodology skills 387 489 534
As % of all contract IT jobs advertised in Warwickshire 85.43% 82.32% 85.30%
Number of daily rates quoted 234 251 298
Warwickshire median daily rate £450 £438 £400
Median daily rate % change year-on-year +2.86% +9.38% +4.58%
10th Percentile £257 £250 £226
90th Percentile £588 £575 £566
West Midlands median daily rate £441 £425 £400
% change year-on-year +3.76% +6.25% -
Number of hourly rates quoted 21 41 38
Warwickshire median hourly rate £15.50 £15.85 £28.50
Median hourly rate % change year-on-year -2.21% -44.39% +29.55%
10th Percentile £13.50 £12.89 £15.00
90th Percentile £46.40 £32.50 £43.18
West Midlands median hourly rate £20.00 £15.50 £21.00
% change year-on-year +29.03% -26.19% +20.00%

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Warwickshire.

Contractor daily rate trend for Service Management in Warwickshire

Service Management
Contractor Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Warwickshire.

Contractor hourly rate trend for Service Management in Warwickshire

Service Management
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 18 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick -15 6 - -
Service Management
West Midlands

For the 6 months to 18 August 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Warwickshire region with a requirement for Service Management.

1 7 (70.00%) Wireless
1 7 (70.00%) Telecoms
1 7 (70.00%) CCTV
1 7 (70.00%) User Experience
2 5 (50.00%) Project Management
2 5 (50.00%) SMS
3 4 (40.00%) Migration
4 3 (30.00%) Finance
4 3 (30.00%) ITIL
4 3 (30.00%) PRINCE2
4 3 (30.00%) Acceptance Criteria
4 3 (30.00%) Collaborative Working
4 3 (30.00%) Commercial Awareness
4 3 (30.00%) Coaching
4 3 (30.00%) Matrix Organization
4 3 (30.00%) PMO
4 3 (30.00%) Programme Delivery
4 3 (30.00%) People Management
5 2 (20.00%) System Integration Testing
5 2 (20.00%) ISO/IEC 27001
5 2 (20.00%) Project Planning
5 2 (20.00%) Technical Architecture
5 2 (20.00%) Degree
5 2 (20.00%) Integration Testing
5 2 (20.00%) Network Architecture
5 2 (20.00%) Network Management
5 2 (20.00%) Computer Science Degree
5 2 (20.00%) Problem-Solving
5 2 (20.00%) Cisco Certification
5 2 (20.00%) Juniper

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Exchange Server 2010
1 1 (10.00%) MS Exchange
1 1 (10.00%) SharePoint
Cloud Services
1 1 (10.00%) Office 365
1 1 (10.00%) SaaS
Communications & Networking
1 7 (70.00%) Wireless
2 5 (50.00%) SMS
3 2 (20.00%) MPLS
General
1 7 (70.00%) Telecoms
2 3 (30.00%) Finance
Job Titles
1 3 (30.00%) Programme Manager
1 3 (30.00%) Service Management Manager
2 2 (20.00%) Architect
2 2 (20.00%) IP Architect
2 2 (20.00%) Network Architect
2 2 (20.00%) Project Manager
3 1 (10.00%) Analyst
3 1 (10.00%) Developer
3 1 (10.00%) Infrastructure Manager
3 1 (10.00%) Infrastructure Project Manager
3 1 (10.00%) Office 365 Specialist
3 1 (10.00%) SaaS Developer
3 1 (10.00%) Senior Manager
3 1 (10.00%) Senior Project Manager
3 1 (10.00%) Service Analyst
3 1 (10.00%) Service Transition Analyst
3 1 (10.00%) ServiceNow Developer
3 1 (10.00%) Transition Analyst
Miscellaneous
1 7 (70.00%) CCTV
1 7 (70.00%) User Experience
2 2 (20.00%) Management Information System
3 1 (10.00%) Microsoft Licensing
Processes & Methodologies
1 5 (50.00%) Project Management
2 4 (40.00%) Migration
3 3 (30.00%) Acceptance Criteria
3 3 (30.00%) Coaching
3 3 (30.00%) Collaborative Working
3 3 (30.00%) Commercial Awareness
3 3 (30.00%) ITIL
3 3 (30.00%) Matrix Organization
3 3 (30.00%) People Management
3 3 (30.00%) PRINCE2
3 3 (30.00%) Programme Delivery
4 2 (20.00%) Document Management
4 2 (20.00%) Integration Testing
4 2 (20.00%) Network Architecture
4 2 (20.00%) Network Design
4 2 (20.00%) Network Management
4 2 (20.00%) Problem-Solving
4 2 (20.00%) Project Planning
4 2 (20.00%) System Integration Testing
4 2 (20.00%) Technical Architecture
Qualifications
1 2 (20.00%) CCNP
1 2 (20.00%) Cisco Certification
1 2 (20.00%) Computer Science Degree
1 2 (20.00%) Degree
1 2 (20.00%) JNCIP
Quality Assurance & Compliance
1 3 (30.00%) PMO
2 2 (20.00%) ISO/IEC 27001
System Software
1 1 (10.00%) Active Directory
Vendors
1 2 (20.00%) Cisco
1 2 (20.00%) Juniper
1 2 (20.00%) Nokia
2 1 (10.00%) Remedy
2 1 (10.00%) ServiceNow