Period
to 20 November 2018

The following table provides summary statistics for contract job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Warwickshire
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 18 44 37
Rank change year-on-year +26 -7 +1
Contract jobs citing Service Management 31 15 24
As % of all contract IT jobs advertised in Warwickshire 5.73% 2.42% 2.80%
As % of the Processes & Methodologies category 6.75% 2.83% 3.66%
Number of daily rates quoted 14 8 15
Warwickshire median daily rate £470 £368 £350
Median daily rate % change year-on-year +27.96% +5.00% +27.27%
10th Percentile £325 £221 £235
90th Percentile £532 £608 £470
West Midlands median daily rate £418 £425 £395
% change year-on-year -1.76% +7.59% -1.25%
Number of hourly rates quoted 0 2 1
Warwickshire median hourly rate - £11.01 £15.43
Median hourly rate % change year-on-year - -28.65% -29.08%
West Midlands median hourly rate £16.00 £12.75 £15.46
% change year-on-year +25.49% -17.54% -26.37%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Contract vacancies with a requirement for process or methodology skills 459 530 655
As % of all contract IT jobs advertised in Warwickshire 84.84% 85.35% 76.43%
Number of daily rates quoted 248 297 420
Warwickshire median daily rate £438 £400 £388
Median daily rate % change year-on-year +9.38% +3.23% +10.71%
10th Percentile £263 £223 £233
90th Percentile £575 £558 £575
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 30 43 38
Warwickshire median hourly rate £15.85 £30.50 £24.00
Median hourly rate % change year-on-year -48.03% +27.08% -6.47%
10th Percentile £11.07 £17.70 £13.85
90th Percentile £30.48 £34.50 £42.70
West Midlands median hourly rate £15.85 £25.00 £17.12
% change year-on-year -36.60% +46.03% -14.40%

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Warwickshire.

Contractor daily rate trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Histogram in Warwickshire

The daily rate distribution of IT jobs citing Service Management in Warwickshire over the 6 months to 20 November 2018.

Contractor daily rate histogram for Service Management in Warwickshire

Service Management
Contractor Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Warwickshire.

Contractor hourly rate trend for Service Management in Warwickshire

Service Management
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 20 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +8 19 £490 +0.51% 2
Stratford-upon-Avon -1 6 £350 -18.84%
Service Management
West Midlands

For the 6 months to 20 November 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Warwickshire region with a requirement for Service Management.

1 19 (61.29%) Change Management
2 16 (51.61%) ITSM
3 15 (48.39%) SQL
3 15 (48.39%) Problem-Solving
4 14 (45.16%) Windows
5 13 (41.94%) Unix
5 13 (41.94%) BMC
5 13 (41.94%) Remedy
5 13 (41.94%) Degree
5 13 (41.94%) Remedy ITSM
6 11 (35.48%) Mobile App
6 11 (35.48%) Computer Science Degree
6 11 (35.48%) CSS
6 11 (35.48%) HTML
6 11 (35.48%) JavaScript
7 8 (25.81%) Integration Testing
7 8 (25.81%) Microsoft
8 7 (22.58%) Active Directory
8 7 (22.58%) SQL Server
8 7 (22.58%) ITIL
8 7 (22.58%) PowerShell
9 6 (19.35%) WebSphere
9 6 (19.35%) XenApp
9 6 (19.35%) XenDesktop
9 6 (19.35%) System Integration Testing
9 6 (19.35%) WildFly
9 6 (19.35%) IIS
9 6 (19.35%) .NET
9 6 (19.35%) Citrix
9 6 (19.35%) JBoss

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) IIS
1 6 (19.35%) JBoss
1 6 (19.35%) WebSphere
1 6 (19.35%) WildFly
2 4 (12.90%) Tomcat
3 2 (6.45%) SharePoint
Applications
1 2 (6.45%) Microsoft Excel
1 2 (6.45%) MS Visio
2 1 (3.23%) Microsoft Office
2 1 (3.23%) Microsoft PowerPoint
Business Applications
1 13 (41.94%) Remedy ITSM
Cloud Services
1 3 (9.68%) Office 365
2 2 (6.45%) Microsoft Azure
3 1 (3.23%) Amazon AWS
3 1 (3.23%) Google Cloud Platform
Communications & Networking
1 3 (9.68%) Internet
Database & Business Intelligence
1 7 (22.58%) SQL Server
2 1 (3.23%) DB2
2 1 (3.23%) MySQL
Development Applications
1 2 (6.45%) Visual Studio
General
1 1 (3.23%) Finance
1 1 (3.23%) Telecoms
Job Titles
1 13 (41.94%) Developer
2 9 (29.03%) Remedy Developer
3 8 (25.81%) Applications Support
4 7 (22.58%) Technical Support
5 6 (19.35%) Applications Developer
6 5 (16.13%) Applications Specialist
6 5 (16.13%) Applications Support Specialist
6 5 (16.13%) Support Specialist
7 4 (12.90%) Architect
7 4 (12.90%) Web Applications Developer
7 4 (12.90%) Web Developer
8 3 (9.68%) Solutions Architect
8 3 (9.68%) Technical Specialist
8 3 (9.68%) Technical Support Specialist
9 2 (6.45%) Analyst
9 2 (6.45%) Lead Architect
9 2 (6.45%) Lead Solutions Architect
9 2 (6.45%) Problem Manager
9 2 (6.45%) Remedy Specialist
9 2 (6.45%) Test Analyst
Libraries, Frameworks & Software Standards
1 11 (35.48%) CSS
1 11 (35.48%) HTML
2 6 (19.35%) .NET
3 4 (12.90%) .NET Framework
4 2 (6.45%) XML
5 1 (3.23%) REST
5 1 (3.23%) SOAP
Miscellaneous
1 11 (35.48%) Mobile App
2 4 (12.90%) Analytical Skills
3 2 (6.45%) Self-Motivation
4 1 (3.23%) Public Cloud
4 1 (3.23%) STB
Operating Systems
1 14 (45.16%) Windows
2 13 (41.94%) Unix
3 1 (3.23%) Linux
3 1 (3.23%) Red Hat Enterprise Linux
3 1 (3.23%) Windows Server
Processes & Methodologies
1 19 (61.29%) Change Management
2 16 (51.61%) ITSM
3 15 (48.39%) Problem-Solving
4 8 (25.81%) Integration Testing
5 7 (22.58%) ITIL
6 6 (19.35%) System Integration Testing
7 3 (9.68%) Service Design
8 2 (6.45%) Acceptance Criteria
8 2 (6.45%) Exploratory Testing
8 2 (6.45%) Operational Acceptance Testing
8 2 (6.45%) Proactive Management
8 2 (6.45%) Problem Management
8 2 (6.45%) Root Cause Analysis
8 2 (6.45%) Software Testing
8 2 (6.45%) System Testing
8 2 (6.45%) Test Strategy
8 2 (6.45%) Trend Analysis
8 2 (6.45%) Use Case
8 2 (6.45%) User Acceptance Testing
8 2 (6.45%) User Stories
Programming Languages
1 15 (48.39%) SQL
2 11 (35.48%) JavaScript
3 7 (22.58%) PowerShell
4 2 (6.45%) Java
Qualifications
1 13 (41.94%) Degree
2 11 (35.48%) Computer Science Degree
3 2 (6.45%) ISEB
3 2 (6.45%) ISTQB
3 2 (6.45%) ITIL Certification
4 1 (3.23%) ITIL Foundation Certificate
System Software
1 7 (22.58%) Active Directory
2 6 (19.35%) XenApp
2 6 (19.35%) XenDesktop
3 1 (3.23%) Microsoft App-V
3 1 (3.23%) VMware Infrastructure
Systems Management
1 1 (3.23%) Opscode Chef
1 1 (3.23%) SCCM
Vendors
1 13 (41.94%) BMC
1 13 (41.94%) Remedy
2 8 (25.81%) Microsoft
3 6 (19.35%) Citrix
4 3 (9.68%) Oracle
5 1 (3.23%) Google
5 1 (3.23%) HP
5 1 (3.23%) Red Hat
5 1 (3.23%) VMware