Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Warwickshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 44 36 38
Rank change year-on-year -8 +2 +7
Contract jobs citing Service Management 15 24 19
As % of all contract IT jobs advertised in Warwickshire 2.42% 2.80% 2.78%
As % of the Processes & Methodologies category 2.86% 3.69% 3.63%
Number of daily rates quoted 8 15 12
Warwickshire median daily rate £368 £350 £275
Median daily rate % change year-on-year +5.00% +27.27% -30.38%
10th Percentile £221 £235 £176
90th Percentile £608 £470 £349
West Midlands median daily rate £425 £395 £400
% change year-on-year +7.59% -1.25% +12.68%
Number of hourly rates quoted 2 1 4
Warwickshire median hourly rate £11.01 £15.43 £21.75
Median hourly rate % change year-on-year -28.65% -29.08% -
10th Percentile £10.20 £15.21 £20.00
90th Percentile £11.81 £15.64 £23.70
West Midlands median hourly rate £12.75 £15.46 £21.00
% change year-on-year -17.54% -26.37% +40.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Contract vacancies with a requirement for process or methodology skills 525 650 523
As % of all contract IT jobs advertised in Warwickshire 84.54% 75.85% 76.46%
Number of daily rates quoted 292 420 276
Warwickshire median daily rate £400 £388 £345
Median daily rate % change year-on-year +3.23% +12.32% -3.16%
10th Percentile £231 £233 £224
90th Percentile £560 £575 £544
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 43 36 48
Warwickshire median hourly rate £30.50 £24.00 £26.22
Median hourly rate % change year-on-year +27.08% -8.45% +45.64%
10th Percentile £17.70 £14.25 £15.75
90th Percentile £34.50 £41.28 £33.75
West Midlands median hourly rate £25.00 £18.00 £20.00
% change year-on-year +38.89% -10.00% -1.23%

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Warwickshire.

Contractor daily rate trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Histogram in Warwickshire

The daily rate distribution of IT jobs citing Service Management in Warwickshire over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Management in Warwickshire

Service Management
Contractor Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Warwickshire.

Contractor hourly rate trend for Service Management in Warwickshire

Service Management
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick 0 6 £488 +39.29% 2
Stratford-upon-Avon +5 2 £431 +7.81% 1
Leamington Spa - 1 - -
Nuneaton - 1 £325 -
Rugby - 1 £360 -
Service Management
West Midlands

For the 6 months to 20 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Warwickshire region with a requirement for Service Management.

1 7 (46.67%) ITIL
2 3 (20.00%) Project Management
2 3 (20.00%) ITSM
2 3 (20.00%) Microsoft
3 2 (13.33%) Business Intelligence
3 2 (13.33%) Data Modelling
3 2 (13.33%) ITIL Certification
3 2 (13.33%) SQL
3 2 (13.33%) Oracle
3 2 (13.33%) Windows
3 2 (13.33%) Microsoft Excel
3 2 (13.33%) CRM
3 2 (13.33%) Change Management
3 2 (13.33%) Incident Management
3 2 (13.33%) Stakeholder Management
3 2 (13.33%) ServiceNow
3 2 (13.33%) Line Management
3 2 (13.33%) Service Design
3 2 (13.33%) Data Analysis
4 1 (6.67%) SQL Server Integration Services
4 1 (6.67%) Contract Management
4 1 (6.67%) Privileged Access Management
4 1 (6.67%) Greenfield Project
4 1 (6.67%) Acceptance Criteria
4 1 (6.67%) Collaborative Working
4 1 (6.67%) Mentoring
4 1 (6.67%) Analytical Skills
4 1 (6.67%) Scribe Online
4 1 (6.67%) SDLC
4 1 (6.67%) API Integration

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Oracle Workflow
Applications
1 2 (13.33%) Microsoft Excel
2 1 (6.67%) Microsoft Office
Business Applications
1 1 (6.67%) Oracle Applications
1 1 (6.67%) Remedy ITSM
Cloud Services
1 1 (6.67%) Scribe Online
Communications & Networking
1 1 (6.67%) LDAP
Database & Business Intelligence
1 1 (6.67%) Data Warehouse
1 1 (6.67%) DB2
1 1 (6.67%) SQL Server Integration Services
1 1 (6.67%) SQLPlus
Development Applications
1 1 (6.67%) JIRA
1 1 (6.67%) Oracle Forms
1 1 (6.67%) Visual Studio
General
1 1 (6.67%) Billing
1 1 (6.67%) Telecoms
Job Titles
1 4 (26.67%) Analyst
2 2 (13.33%) Developer
2 2 (13.33%) Service Analyst
2 2 (13.33%) Service Manager
3 1 (6.67%) Applications Architect
3 1 (6.67%) Architect
3 1 (6.67%) Call Centre Consultant
3 1 (6.67%) Commercial Manager
3 1 (6.67%) Consultant
3 1 (6.67%) CRM Consultant
3 1 (6.67%) Data Analyst
3 1 (6.67%) Incident Manager
3 1 (6.67%) Infrastructure Analyst
3 1 (6.67%) Integration Consultant
3 1 (6.67%) Major Incident Manager
3 1 (6.67%) Oracle Developer
3 1 (6.67%) Problem Manager
3 1 (6.67%) Service Desk Analyst
3 1 (6.67%) Solutions Architect
3 1 (6.67%) Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (6.67%) AngularJS
1 1 (6.67%) CSS
1 1 (6.67%) HTML
Miscellaneous
1 1 (6.67%) Analytical Skills
1 1 (6.67%) CMDB
1 1 (6.67%) Greenfield Project
1 1 (6.67%) Mainframe
1 1 (6.67%) Management Information System
1 1 (6.67%) STB
Operating Systems
1 2 (13.33%) Windows
2 1 (6.67%) Apple iOS
2 1 (6.67%) Linux
2 1 (6.67%) Unix
2 1 (6.67%) Windows 10
2 1 (6.67%) Windows 7
2 1 (6.67%) Windows Server
2 1 (6.67%) zOS
Processes & Methodologies
1 7 (46.67%) ITIL
2 3 (20.00%) ITSM
2 3 (20.00%) Project Management
3 2 (13.33%) Business Intelligence
3 2 (13.33%) Change Management
3 2 (13.33%) CRM
3 2 (13.33%) Data Analysis
3 2 (13.33%) Data Modelling
3 2 (13.33%) Incident Management
3 2 (13.33%) Line Management
3 2 (13.33%) Service Design
3 2 (13.33%) Stakeholder Management
4 1 (6.67%) Acceptance Criteria
4 1 (6.67%) Collaborative Working
4 1 (6.67%) Compliance Audit
4 1 (6.67%) Contract Management
4 1 (6.67%) Mentoring
4 1 (6.67%) Privileged Access Management
4 1 (6.67%) SDLC
4 1 (6.67%) Transition Management
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) JavaScript
2 1 (6.67%) PL/SQL
2 1 (6.67%) VBA
Qualifications
1 2 (13.33%) ITIL Certification
2 1 (6.67%) Degree
2 1 (6.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (6.67%) Sarbanes-Oxley
System Software
1 1 (6.67%) Active Directory
1 1 (6.67%) RACF
1 1 (6.67%) XenApp
Systems Management
1 1 (6.67%) MOM
1 1 (6.67%) Netcool
1 1 (6.67%) SCCM
Vendors
1 3 (20.00%) Microsoft
2 2 (13.33%) Oracle
2 2 (13.33%) ServiceNow
3 1 (6.67%) Apple
3 1 (6.67%) BMC
3 1 (6.67%) Citrix
3 1 (6.67%) IBM
3 1 (6.67%) Remedy