Period
to 16 January 2019

The following table provides summary statistics for contract job vacancies advertised in Warwickshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Warwickshire
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 32 28 30
Rank change year-on-year -4 +2 +10
Contract jobs citing Service Management 17 27 26
As % of all contract IT jobs advertised in Warwickshire 3.16% 4.66% 3.53%
As % of the Processes & Methodologies category 3.70% 5.53% 4.42%
Number of daily rates quoted 10 13 15
Warwickshire median daily rate £370 £390 £350
Median daily rate % change year-on-year -5.13% +11.43% +57.30%
10th Percentile £325 £243 £177
90th Percentile £540 £580 £495
West Midlands median daily rate £370 £413 £390
% change year-on-year -10.30% +5.77% -2.50%
Number of hourly rates quoted 0 2 1
Warwickshire median hourly rate - £12.80 £15.43
Median hourly rate % change year-on-year - -17.00% -26.55%
West Midlands median hourly rate £15.00 £12.38 £14.46
% change year-on-year +21.16% -14.40% +10.78%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Warwickshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Warwickshire
Contract vacancies with a requirement for process or methodology skills 459 488 588
As % of all contract IT jobs advertised in Warwickshire 85.32% 84.28% 79.89%
Number of daily rates quoted 258 264 365
Warwickshire median daily rate £448 £383 £385
Median daily rate % change year-on-year +16.92% -0.58% +10.00%
10th Percentile £300 £252 £232
90th Percentile £575 £538 £550
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 25 39 43
Warwickshire median hourly rate £15.85 £30.50 £24.50
Median hourly rate % change year-on-year -48.03% +24.49% -3.28%
10th Percentile £11.13 £14.90 £14.55
90th Percentile £39.95 £34.42 £41.86
West Midlands median hourly rate £16.00 £24.99 £18.00
% change year-on-year -35.97% +38.83% -10.00%

Service Management
Job Vacancy Trend in Warwickshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Warwickshire.

Contractor daily rate trend for Service Management in Warwickshire

Service Management
Contractor Daily Rate Histogram in Warwickshire

The daily rate distribution of IT jobs citing Service Management in Warwickshire over the 6 months to 16 January 2019.

Contractor daily rate histogram for Service Management in Warwickshire

Service Management
Contractor Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Warwickshire.

Contractor hourly rate trend for Service Management in Warwickshire

Service Management
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Warwickshire region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick -12 6 £375 -21.05% 1
Stratford-upon-Avon -3 5 £350 -10.26%
Atherstone +3 2 £370 +13.85%
Service Management
West Midlands

For the 6 months to 16 January 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Warwickshire region with a requirement for Service Management.

1 9 (52.94%) ITIL
2 6 (35.29%) Microsoft
2 6 (35.29%) Change Management
3 5 (29.41%) Active Directory
3 5 (29.41%) Citrix
3 5 (29.41%) JBoss
3 5 (29.41%) .NET
3 5 (29.41%) SQL Server
3 5 (29.41%) IIS
3 5 (29.41%) WebSphere
3 5 (29.41%) PowerShell
3 5 (29.41%) XenApp
3 5 (29.41%) XenDesktop
3 5 (29.41%) WildFly
4 4 (23.53%) Project Management
4 4 (23.53%) ITSM
4 4 (23.53%) Service Design
4 4 (23.53%) Problem-Solving
5 3 (17.65%) Stakeholder Management
5 3 (17.65%) Tomcat
5 3 (17.65%) .NET Framework
6 2 (11.76%) Degree
6 2 (11.76%) Problem Management
6 2 (11.76%) Use Case
6 2 (11.76%) Information Security
6 2 (11.76%) Transition Management
6 2 (11.76%) Trend Analysis
6 2 (11.76%) Root Cause Analysis
6 2 (11.76%) ITIL Certification
6 2 (11.76%) Data Modelling

Service Management
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) IIS
1 5 (29.41%) JBoss
1 5 (29.41%) WebSphere
1 5 (29.41%) WildFly
2 3 (17.65%) Tomcat
Applications
1 1 (5.88%) Microsoft Project
Cloud Services
1 1 (5.88%) Microsoft Azure
Database & Business Intelligence
1 5 (29.41%) SQL Server
General
1 2 (11.76%) Finance
Job Titles
1 5 (29.41%) Applications Support
1 5 (29.41%) Technical Support
2 4 (23.53%) Architect
3 3 (17.65%) Solutions Architect
4 2 (11.76%) Applications Specialist
4 2 (11.76%) Applications Support Specialist
4 2 (11.76%) Lead Architect
4 2 (11.76%) Lead Solutions Architect
4 2 (11.76%) Problem Manager
4 2 (11.76%) Service Manager
4 2 (11.76%) Support Specialist
4 2 (11.76%) Technical Specialist
4 2 (11.76%) Technical Support Specialist
5 1 (5.88%) Analyst
5 1 (5.88%) Applications Manager
5 1 (5.88%) Applications Project Manager
5 1 (5.88%) Cloud Architect
5 1 (5.88%) Cloud Solutions Architect
5 1 (5.88%) Project Manager
5 1 (5.88%) Service Transition Analyst
Libraries, Frameworks & Software Standards
1 5 (29.41%) .NET
2 3 (17.65%) .NET Framework
Miscellaneous
1 1 (5.88%) Analytical Skills
1 1 (5.88%) CMDB
1 1 (5.88%) Management Information System
1 1 (5.88%) Self-Motivation
1 1 (5.88%) STB
Processes & Methodologies
1 9 (52.94%) ITIL
2 6 (35.29%) Change Management
3 4 (23.53%) ITSM
3 4 (23.53%) Problem-Solving
3 4 (23.53%) Project Management
3 4 (23.53%) Service Design
4 3 (17.65%) Stakeholder Management
5 2 (11.76%) Acceptance Criteria
5 2 (11.76%) Data Modelling
5 2 (11.76%) Information Security
5 2 (11.76%) Migration
5 2 (11.76%) Proactive Management
5 2 (11.76%) Problem Management
5 2 (11.76%) Root Cause Analysis
5 2 (11.76%) Transition Management
5 2 (11.76%) Trend Analysis
5 2 (11.76%) Use Case
6 1 (5.88%) Business Intelligence
6 1 (5.88%) Conflict Management
6 1 (5.88%) SOA
Programming Languages
1 5 (29.41%) PowerShell
Qualifications
1 2 (11.76%) Computer Science Degree
1 2 (11.76%) Degree
1 2 (11.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.88%) ISO/IEC 27001
System Software
1 5 (29.41%) Active Directory
1 5 (29.41%) XenApp
1 5 (29.41%) XenDesktop
Systems Management
1 1 (5.88%) Systems Management Server (SMS)
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) Citrix
3 1 (5.88%) Oracle