IT Support Analyst Contract Job Trends in the West Midlands

IT Support Analyst
England > West Midlands

The median IT Support Analyst daily rate in the West Midlands is £160, according to job vacancies posted in the 6 months leading up to 7 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 Sep 2025
Same period 2024 Same period 2023
Rank 109 103 114
Rank change year-on-year -6 +11 +49
Contract jobs requiring an IT Support Analyst 11 7 10
As % of all contract jobs advertised in the West Midlands 0.62% 0.37% 0.47%
As % of the Job Titles category 0.69% 0.40% 0.49%
Number of daily rates quoted 4 5 6
10th Percentile £115 - £136
25th Percentile £138 £158 £173
Median daily rate (50th Percentile) £160 £180 £190
Median % change year-on-year -11.11% -5.26% +8.57%
75th Percentile £203 £200 £272
90th Percentile £254 - £322
England median daily rate £195 £200 £188
% change year-on-year -2.50% +6.67% -3.85%
Number of hourly rates quoted 5 1 3
10th Percentile - - £23.25
25th Percentile £22.03 £20.50 £24.38
Median hourly rate £22.05 £21.00 £27.50
Median % change year-on-year +5.00% -23.64% -
75th Percentile £22.08 £21.50 £28.75
90th Percentile - - -
England median hourly rate £22.78 £21.00 £25.00
% change year-on-year +8.48% -16.00% +44.38%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,594 1,764 2,024
% of contract IT jobs with a recognized job title 89.50% 92.74% 94.98%
Number of daily rates quoted 1,021 1,164 1,391
10th Percentile £235 £250 £250
25th Percentile £375 £375 £375
Median daily rate (50th Percentile) £487 £500 £500
Median % change year-on-year -2.60% - +1.01%
75th Percentile £581 £619 £600
90th Percentile £649 £717 £725
England median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% -
Number of hourly rates quoted 112 66 60
10th Percentile £12.62 £12.66 £14.09
25th Percentile £14.00 £14.93 £16.88
Median hourly rate £25.15 £19.59 £20.99
Median % change year-on-year +28.38% -6.65% +16.58%
75th Percentile £38.13 £33.23 £28.75
90th Percentile £50.00 £49.38 £67.50
England median hourly rate £25.15 £47.25 £43.86
% change year-on-year -46.77% +7.72% +65.51%

IT Support Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support Analyst in the West Midlands

IT Support Analyst
Daily Rate Trend in the West Midlands

Contractor daily rate distribution trend for IT Support Analyst job vacancies in the West Midlands.

Contractor daily rate distribution trend for IT Support Analyst job vacancies in the West Midlands

IT Support Analyst
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing IT Support Analyst in the West Midlands over the 6 months to 7 September 2025.

Daily rate histogram for IT Support Analyst in the West Midlands

IT Support Analyst
Hourly Rate Trend in the West Midlands

Contractor hourly rate distribution trend for IT Support Analyst job vacancies in the West Midlands.

Contractor hourly rate distribution trend for IT Support Analyst job vacancies in the West Midlands

IT Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 6 months to 7 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +7 7 £223 +11.25% 1
Warwickshire -1 2 - -
Staffordshire +5 1 £150 -25.00%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 7 September 2025, IT Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 9 (81.82%) Customer Service
2 7 (63.64%) ITIL
2 7 (63.64%) Social Skills
3 4 (36.36%) Problem-Solving
4 3 (27.27%) Analytical Skills
5 2 (18.18%) Proactive Monitoring
5 2 (18.18%) Inclusion and Diversity
5 2 (18.18%) Windows
5 2 (18.18%) IBM Notes
5 2 (18.18%) Microsoft
5 2 (18.18%) Lotus
5 2 (18.18%) Microsoft Office
5 2 (18.18%) ServiceNow
6 1 (9.09%) Asset Management
6 1 (9.09%) Data Analysis
6 1 (9.09%) Degree
6 1 (9.09%) Computer Science
6 1 (9.09%) Azure
6 1 (9.09%) Microsoft 365
6 1 (9.09%) Microsoft Intune
6 1 (9.09%) Service Management
6 1 (9.09%) ITSM
6 1 (9.09%) Workflow
6 1 (9.09%) Finance
6 1 (9.09%) Project Management
6 1 (9.09%) SharePoint
6 1 (9.09%) OneDrive
6 1 (9.09%) Entra ID
6 1 (9.09%) Data Centre
6 1 (9.09%) Windows 10

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) IBM Notes
2 1 (9.09%) SharePoint
Applications
1 2 (18.18%) Microsoft Office
Cloud Services
1 1 (9.09%) Azure
1 1 (9.09%) Entra ID
1 1 (9.09%) Microsoft 365
1 1 (9.09%) OneDrive
General
1 7 (63.64%) Social Skills
2 3 (27.27%) Analytical Skills
3 2 (18.18%) Inclusion and Diversity
4 1 (9.09%) Finance
Miscellaneous
1 1 (9.09%) Data Centre
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows 10
Processes & Methodologies
1 9 (81.82%) Customer Service
2 7 (63.64%) ITIL
3 4 (36.36%) Problem-Solving
4 2 (18.18%) Proactive Monitoring
5 1 (9.09%) Asset Management
5 1 (9.09%) Computer Science
5 1 (9.09%) Data Analysis
5 1 (9.09%) ITSM
5 1 (9.09%) Project Management
5 1 (9.09%) Service Management
5 1 (9.09%) Workflow
Qualifications
1 1 (9.09%) Degree
Systems Management
1 1 (9.09%) Microsoft Intune
Vendors
1 2 (18.18%) Lotus
1 2 (18.18%) Microsoft
1 2 (18.18%) ServiceNow