ITSM Contracts in Yorkshire

IT Service Management (ITSM)
England > Yorkshire

The table below provides summary statistics for contract job vacancies advertised in Yorkshire requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 45 34 87
Rank change year-on-year -11 +53 +8
Contract jobs citing ITSM 47 73 40
As % of all contract jobs advertised in Yorkshire 4.62% 4.32% 1.74%
As % of the Processes & Methodologies category 5.00% 5.00% 1.91%
Number of daily rates quoted 27 43 26
10th Percentile £235 £293 £185
25th Percentile £240 £463 £300
Median daily rate (50th Percentile) £450 £540 £500
Median % change year-on-year -16.67% +8.00% +17.65%
75th Percentile £588 £600 £588
90th Percentile £660 £712 £719
England median daily rate £497 £500 £450
% change year-on-year -0.60% +11.11% -7.22%
Number of hourly rates quoted 0 1 3
10th Percentile - - -
25th Percentile - - -
Median hourly rate - £15.17 £13.16
Median % change year-on-year - +15.27% +19.64%
75th Percentile - - £15.44
90th Percentile - - £16.81
England median hourly rate £18.82 £14.00 £14.50
% change year-on-year +34.43% -3.45% +6.15%

All Process and Methodology Skills
Yorkshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Yorkshire.

Contract vacancies with a requirement for process or methodology skills 940 1,459 2,094
As % of all contract IT jobs advertised in Yorkshire 92.43% 86.38% 90.85%
Number of daily rates quoted 586 875 1,388
10th Percentile £246 £265 £296
25th Percentile £363 £400 £425
Median daily rate (50th Percentile) £475 £475 £525
Median % change year-on-year - -9.52% +9.38%
75th Percentile £550 £577 £600
90th Percentile £638 £650 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 34 64 61
10th Percentile £13.00 £11.30 -
25th Percentile £17.12 £12.15 £9.80
Median hourly rate £21.24 £13.50 £10.63
Median % change year-on-year +57.33% +27.00% -39.74%
75th Percentile £27.10 £22.00 £20.19
90th Percentile £80.10 £53.75 £56.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

ITSM
Job Vacancy Trend in Yorkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITSM in Yorkshire

ITSM
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing ITSM in Yorkshire.

Daily rate trend for ITSM in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

Daily rate distribution for jobs citing ITSM in Yorkshire over the 6 months to 1 May 2025.

Daily rate histogram for ITSM in Yorkshire

ITSM
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing ITSM in Yorkshire.

Hourly rate trend for ITSM in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +15 34 £330 -40.00% 14
South Yorkshire -17 12 £600 +26.32% 2
North Yorkshire - 1 £188 - 4
ITSM
England

ITSM
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.51%) Microsoft Exchange
2 1 (2.13%) Confluence
Applications
1 18 (38.30%) Microsoft Office
2 1 (2.13%) Microsoft Excel
Cloud Services
1 18 (38.30%) Microsoft 365
2 13 (27.66%) Entra ID
3 9 (19.15%) GitHub
4 1 (2.13%) AWS
4 1 (2.13%) Azure
4 1 (2.13%) GCP
4 1 (2.13%) Power Platform
Communications & Networking
1 9 (19.15%) SMTP
2 4 (8.51%) VPN
3 1 (2.13%) Remote Desktop
3 1 (2.13%) SSL
3 1 (2.13%) Wireless
Database & Business Intelligence
1 1 (2.13%) Power BI
Development Applications
1 1 (2.13%) JIRA
1 1 (2.13%) ScriptRunner
General
1 36 (76.60%) Social Skills
2 15 (31.91%) Retail
3 13 (27.66%) Inclusion and Diversity
4 5 (10.64%) Analytical Skills
5 4 (8.51%) Telecoms
6 3 (6.38%) Finance
7 2 (4.26%) Banking
7 2 (4.26%) Legal
8 1 (2.13%) Documentation Skills
8 1 (2.13%) Investment Banking
8 1 (2.13%) Manufacturing
8 1 (2.13%) Public Sector
Job Titles
1 13 (27.66%) Support Manager
2 12 (25.53%) 1st Line Support
3 9 (19.15%) IT Support
4 8 (17.02%) 1st Line Support Manager
4 8 (17.02%) IT Manager
4 8 (17.02%) IT Support Manager
5 5 (10.64%) Analyst
5 5 (10.64%) Support Assistant
5 5 (10.64%) Support Engineer
6 4 (8.51%) Desktop Engineer
6 4 (8.51%) Desktop Support
6 4 (8.51%) Desktop Support Engineer
7 3 (6.38%) Architect
7 3 (6.38%) Developer
7 3 (6.38%) Problem Analyst
7 3 (6.38%) Windows Engineer
8 2 (4.26%) ServiceNow Developer
9 1 (2.13%) 2nd Line Engineer
9 1 (2.13%) Cloud Architect
9 1 (2.13%) Platform Architect
Libraries, Frameworks & Software Standards
1 11 (23.40%) REST
2 2 (4.26%) SOAP
3 1 (2.13%) JDBC
Miscellaneous
1 14 (29.79%) Smartphone
2 13 (27.66%) iPhone
3 6 (12.77%) Self-Motivation
4 1 (2.13%) CMDB
4 1 (2.13%) Data Centre
4 1 (2.13%) Legacy Systems
4 1 (2.13%) Mainframe
4 1 (2.13%) Onboarding
4 1 (2.13%) Replication
Operating Systems
1 14 (29.79%) Mac OS
2 10 (21.28%) Windows
3 1 (2.13%) HPUX
3 1 (2.13%) Linux
3 1 (2.13%) Red Hat Enterprise Linux
3 1 (2.13%) Solaris
Processes & Methodologies
1 29 (61.70%) ITIL
2 27 (57.45%) Service Management
3 24 (51.06%) Customer Service
4 17 (36.17%) Incident Management
5 13 (27.66%) Mobile Device Management
6 9 (19.15%) SIEM
7 8 (17.02%) Service Delivery
8 7 (14.89%) Problem-Solving
9 5 (10.64%) Change Management
10 4 (8.51%) Case Management
10 4 (8.51%) Collaborative Working
10 4 (8.51%) DevOps
11 3 (6.38%) Problem Management
12 2 (4.26%) Agile
12 2 (4.26%) Continuous Improvement
12 2 (4.26%) Identity Access Management
12 2 (4.26%) Project Management
12 2 (4.26%) Roadmaps
12 2 (4.26%) SDLC
12 2 (4.26%) Stakeholder Engagement
Programming Languages
1 10 (21.28%) PowerShell
2 3 (6.38%) Python
3 2 (4.26%) Bash
4 1 (2.13%) Groovy
4 1 (2.13%) JavaScript
4 1 (2.13%) SQL
Qualifications
1 4 (8.51%) Degree
1 4 (8.51%) ITIL Foundation Certificate
1 4 (8.51%) SC Cleared
1 4 (8.51%) Security Cleared
2 1 (2.13%) DBS Check
Quality Assurance & Compliance
1 4 (8.51%) ISO/IEC 27001
2 1 (2.13%) PMO
2 1 (2.13%) QA
System Software
1 27 (57.45%) Active Directory
Systems Management
1 13 (27.66%) Jamf Pro
2 9 (19.15%) Ansible
3 4 (8.51%) Microsoft Intune
4 1 (2.13%) SCCM
Vendors
1 26 (55.32%) ServiceNow
2 19 (40.43%) Microsoft
3 14 (29.79%) Apple
4 4 (8.51%) Citrix
5 1 (2.13%) Atlassian
5 1 (2.13%) BMC
5 1 (2.13%) IBM
5 1 (2.13%) Sun
5 1 (2.13%) Unisys