The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Yorkshire / West Yorkshire
Rank 153 190 160
Rank change year-on-year +37 -30  
Permanent jobs citing ITSM 33 17 56
As % of all permanent IT jobs advertised in West Yorkshire 0.92% 0.39% 1.12%
As % of the Processes & Methodologies category 1.02% 0.43% 1.25%
Number of salaries quoted 30 16 44
Median salary £46,750 £35,000 £45,000
Median salary % change year-on-year +33.57% -22.22%  
90% offered a salary of more than £32,500 £28,000 £26,000
10% offered a salary of more than £62,500 £44,000 £52,500
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
West Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 3225 3936 4467
As % of all permanent IT job vacancies advertised in West Yorkshire 90.34% 89.43% 89.64%
Number of salaries quoted 2852 3251 3532
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in West Yorkshire

ITSM
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in West Yorkshire.

Salary trend for ITSM in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing ITSM in West Yorkshire over the 3 months to 22 March 2017.

Salary histogram for ITSM in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +37 28 £47,500 +43.93% 2
Bradford +2 3 £32,500 -7.14%
Wakefield - 1 £34,500 -
ITSM
Yorkshire

ITSM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for ITSM.

1 46 (88.46%) ITIL
2 41 (78.85%) Service Management
3 24 (46.15%) Finance
4 17 (32.69%) Change Management
5 16 (30.77%) ITIL Certification
6 13 (25.00%) ITIL V3
7 10 (19.23%) Microsoft
8 9 (17.31%) SLA
8 9 (17.31%) Project Management
9 8 (15.38%) Windows
9 8 (15.38%) Release Management
9 8 (15.38%) DevOps
10 7 (13.46%) Continuous Improvement
10 7 (13.46%) Degree
10 7 (13.46%) MS Excel
10 7 (13.46%) Service Delivery
11 6 (11.54%) PRINCE2
11 6 (11.54%) ServiceNow
11 6 (11.54%) Ticket Management
12 5 (9.62%) Analytical Skills
12 5 (9.62%) Oracle
12 5 (9.62%) VMware
12 5 (9.62%) Stakeholder Management
12 5 (9.62%) Incident Management
12 5 (9.62%) Agile Software Development
12 5 (9.62%) VMware Infrastructure
13 4 (7.69%) Process Improvement
13 4 (7.69%) Disaster Recovery
13 4 (7.69%) Sarbanes-Oxley
13 4 (7.69%) CRM

ITSM
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) SharePoint
2 3 (5.77%) MS Exchange
3 1 (1.92%) Exchange Server 2007
3 1 (1.92%) Exchange Server 2010
Applications
1 7 (13.46%) MS Excel
2 4 (7.69%) MS Visio
3 3 (5.77%) MS PowerPoint
4 2 (3.85%) MS Office
Business Applications
1 3 (5.77%) Remedy ITSM
2 1 (1.92%) Salesforce.com CRM
Cloud Services
1 3 (5.77%) Amazon AWS
1 3 (5.77%) Microsoft Azure
2 1 (1.92%) SaaS
Communications & Networking
1 2 (3.85%) SAN
1 2 (3.85%) Telepresence
1 2 (3.85%) VPN
1 2 (3.85%) Wi-Fi
2 1 (1.92%) DHCP
2 1 (1.92%) TCP/IP
Database & Business Intelligence
1 3 (5.77%) Big Data
2 1 (1.92%) Crystal Reports
2 1 (1.92%) SQL Server
Development Applications
1 2 (3.85%) Git (software)
1 2 (3.85%) JIRA
General
1 24 (46.15%) Finance
2 3 (5.77%) Legal
3 1 (1.92%) Marketing
Job Titles
1 13 (25.00%) Analyst
2 10 (19.23%) Service Manager
3 9 (17.31%) Release Manager
4 8 (15.38%) Change and Release Manager
4 8 (15.38%) Change Manager
5 6 (11.54%) Architect
5 6 (11.54%) Consultant
6 5 (9.62%) ITIL Manager
6 5 (9.62%) Service Analyst
7 4 (7.69%) IT Analyst
7 4 (7.69%) IT Manager
7 4 (7.69%) IT Services Manager
7 4 (7.69%) Service Desk Team Leader
7 4 (7.69%) Team Leader
8 3 (5.77%) Cloud Architect
8 3 (5.77%) Cloud Consultant
8 3 (5.77%) Cloud Infrastructure Architect
8 3 (5.77%) Cloud Infrastructure Consultant
8 3 (5.77%) ITIL Change Analyst
8 3 (5.77%) Virtualisation Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 2 (3.85%) JSON
1 2 (3.85%) Oracle Fusion
2 1 (1.92%) ODBC
2 1 (1.92%) Visualforce
Miscellaneous
1 5 (9.62%) Analytical Skills
2 3 (5.77%) Data Centre
3 1 (1.92%) Fintech
3 1 (1.92%) Management Information System
3 1 (1.92%) Video Conferencing
Operating Systems
1 8 (15.38%) Windows
2 4 (7.69%) Windows Server
3 3 (5.77%) Linux
3 3 (5.77%) Windows 7
3 3 (5.77%) Windows 8
4 1 (1.92%) Windows Server 2008
Processes & Methodologies
1 46 (88.46%) ITIL
2 41 (78.85%) Service Management
3 17 (32.69%) Change Management
4 13 (25.00%) ITIL V3
5 9 (17.31%) Project Management
6 8 (15.38%) DevOps
6 8 (15.38%) Release Management
7 7 (13.46%) Continuous Improvement
7 7 (13.46%) Service Delivery
8 6 (11.54%) PRINCE2
8 6 (11.54%) Ticket Management
9 5 (9.62%) Agile Software Development
9 5 (9.62%) Incident Management
9 5 (9.62%) Stakeholder Management
10 4 (7.69%) Analytics
10 4 (7.69%) CRM
10 4 (7.69%) Disaster Recovery
10 4 (7.69%) Process Improvement
11 3 (5.77%) Coaching
11 3 (5.77%) Mentoring
Programming Languages
1 2 (3.85%) Java
1 2 (3.85%) PowerShell
1 2 (3.85%) VBScript
2 1 (1.92%) Apex Code
2 1 (1.92%) C
2 1 (1.92%) JavaScript
2 1 (1.92%) SQL
2 1 (1.92%) T-SQL
Qualifications
1 16 (30.77%) ITIL Certification
2 7 (13.46%) Degree
3 2 (3.85%) PMP
Quality Assurance & Compliance
1 9 (17.31%) SLA
2 4 (7.69%) Sarbanes-Oxley
3 3 (5.77%) QA
4 2 (3.85%) PMO
System Software
1 5 (9.62%) VMware Infrastructure
2 3 (5.77%) Active Directory
3 2 (3.85%) Hyper-V
4 1 (1.92%) Terminal Services
4 1 (1.92%) Virtual Desktop
Systems Management
1 3 (5.77%) Icinga
1 3 (5.77%) Opscode Chef
1 3 (5.77%) Puppet
1 3 (5.77%) vRealize
2 2 (3.85%) DameWare
3 1 (1.92%) SCCM
Vendors
1 10 (19.23%) Microsoft
2 6 (11.54%) ServiceNow
3 5 (9.62%) Oracle
3 5 (9.62%) VMware
4 4 (7.69%) Cisco
5 3 (5.77%) BMC
5 3 (5.77%) Dell
5 3 (5.77%) EMC
5 3 (5.77%) Remedy
6 2 (3.85%) IBM
6 2 (3.85%) IBM Sterling
6 2 (3.85%) Salesforce.com
7 1 (1.92%) iManage
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