ITSM Jobs in West Yorkshire

IT Service Management (ITSM)
Yorkshire > West Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 106 183 169
Rank change year-on-year +77 -14 -26
Permanent jobs citing ITSM 52 59 49
As % of all permanent jobs advertised in West Yorkshire 1.72% 1.12% 1.05%
As % of the Processes & Methodologies category 1.98% 1.14% 1.10%
Number of salaries quoted 36 46 23
10th Percentile £25,000 £35,750 £22,700
25th Percentile £29,563 £40,250 £24,000
Median annual salary (50th Percentile) £44,387 £50,000 £28,500
Median % change year-on-year -11.23% +75.44% -20.90%
75th Percentile £53,750 £65,000 £53,750
90th Percentile £89,041 £72,076 £73,250
Yorkshire median annual salary £41,774 £45,000 £31,152
% change year-on-year -7.17% +44.45% -22.12%

All Process and Methodology Skills
West Yorkshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,629 5,162 4,446
As % of all permanent jobs advertised in West Yorkshire 86.79% 97.89% 95.20%
Number of salaries quoted 1,890 2,355 3,137
10th Percentile £28,000 £33,500 £31,250
25th Percentile £38,890 £41,250 £40,000
Median annual salary (50th Percentile) £52,500 £55,000 £52,500
Median % change year-on-year -4.55% +4.76% +5.00%
75th Percentile £69,750 £73,750 £67,500
90th Percentile £84,964 £86,393 £82,500
Yorkshire median annual salary £50,000 £55,000 £51,000
% change year-on-year -9.09% +7.84% +7.37%

ITSM
Job Vacancy Trend in West Yorkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for ITSM in West Yorkshire

ITSM
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing ITSM in West Yorkshire.

Salary trend for ITSM in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

Salary distribution for jobs citing ITSM in West Yorkshire over the 6 months to 24 April 2024.

Salary histogram for ITSM in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +44 38 £48,745 -2.51% 8
Huddersfield - 6 £25,000 -
Bradford +28 5 £30,500 -22.78%
Halifax +60 2 £118,928 +164.28%
Wakefield +22 1 £37,475 -0.07%
ITSM
Yorkshire

ITSM
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.46%) SharePoint
2 2 (3.85%) Microsoft Exchange
2 2 (3.85%) SAS
Applications
1 10 (19.23%) Microsoft Office
2 2 (3.85%) Chatbot
2 2 (3.85%) Microsoft Excel
3 1 (1.92%) Microsoft PowerPoint
Business Applications
1 4 (7.69%) Remedy ITSM
Cloud Services
1 9 (17.31%) Azure
2 7 (13.46%) Microsoft 365
3 2 (3.85%) Power Platform
3 2 (3.85%) SaaS
4 1 (1.92%) AWS
4 1 (1.92%) Entra ID
4 1 (1.92%) IaaS
4 1 (1.92%) PaaS
4 1 (1.92%) Power Automate
4 1 (1.92%) PowerApps
Communications & Networking
1 1 (1.92%) DHCP
1 1 (1.92%) DNS
1 1 (1.92%) Internet
1 1 (1.92%) VPN
Database & Business Intelligence
1 2 (3.85%) Power BI
General
1 25 (48.08%) Social Skills
2 15 (28.85%) Finance
3 6 (11.54%) Banking
4 5 (9.62%) Influencing Skills
4 5 (9.62%) Public Sector
5 4 (7.69%) Analytical Skills
6 3 (5.77%) Law
7 2 (3.85%) Legal
7 2 (3.85%) Retail
8 1 (1.92%) Inclusion and Diversity
8 1 (1.92%) Organisational Skills
8 1 (1.92%) Presentation Skills
8 1 (1.92%) Tech for Good
Job Titles
1 17 (32.69%) Analyst
2 11 (21.15%) IT Analyst
2 11 (21.15%) Service Manager
3 10 (19.23%) IT Support
4 9 (17.31%) Support Analyst
5 8 (15.38%) IT Support Analyst
5 8 (15.38%) Lead
6 7 (13.46%) Architect
7 6 (11.54%) IT Manager
7 6 (11.54%) Senior
8 5 (9.62%) IT Services Manager
9 4 (7.69%) Delivery Manager
9 4 (7.69%) Developer
9 4 (7.69%) Service Delivery Manager
9 4 (7.69%) ServiceNow Developer
10 3 (5.77%) Head of Service Management
10 3 (5.77%) ITSM Analyst
10 3 (5.77%) ITSM Architect
10 3 (5.77%) Service Architect
10 3 (5.77%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 2 (3.85%) AngularJS
1 2 (3.85%) CSS
1 2 (3.85%) HTML
1 2 (3.85%) Twitter Bootstrap
1 2 (3.85%) Web Services
2 1 (1.92%) JSON
Miscellaneous
1 6 (11.54%) Driving Licence
2 5 (9.62%) CMDB
3 2 (3.85%) Legacy Systems
4 1 (1.92%) New Media
4 1 (1.92%) Self-Motivation
Operating Systems
1 10 (19.23%) Windows
2 3 (5.77%) Windows 10
3 2 (3.85%) Mac OS
4 1 (1.92%) Apple iOS
4 1 (1.92%) Windows Server
Processes & Methodologies
1 28 (53.85%) Service Management
2 24 (46.15%) ITIL
3 16 (30.77%) Service Delivery
4 11 (21.15%) Continuous Improvement
5 9 (17.31%) Agile
6 8 (15.38%) Actionable Insight
6 8 (15.38%) Presales
6 8 (15.38%) Project Management
7 7 (13.46%) Analytics
7 7 (13.46%) Incident Management
7 7 (13.46%) Problem-Solving
7 7 (13.46%) Stakeholder Management
8 6 (11.54%) Change Management
8 6 (11.54%) Line Management
8 6 (11.54%) Problem Management
8 6 (11.54%) Scrum
9 5 (9.62%) Asset Management
9 5 (9.62%) IT Strategy
9 5 (9.62%) Mentoring
9 5 (9.62%) User Experience
Qualifications
1 7 (13.46%) Security Cleared
2 6 (11.54%) SC Cleared
3 5 (9.62%) Degree
3 5 (9.62%) ITIL Certification
4 1 (1.92%) TOGAF Certification
Quality Assurance & Compliance
1 3 (5.77%) COBIT
2 2 (3.85%) QA
2 2 (3.85%) SLA
3 1 (1.92%) Accessibility
3 1 (1.92%) GRC
System Software
1 10 (19.23%) Active Directory
2 2 (3.85%) IAG
Systems Management
1 3 (5.77%) OpenView
2 1 (1.92%) SCCM
Vendors
1 14 (26.92%) Microsoft
1 14 (26.92%) ServiceNow
2 4 (7.69%) BMC
2 4 (7.69%) Computacenter
2 4 (7.69%) Remedy
3 3 (5.77%) HP
4 2 (3.85%) Citrix
5 1 (1.92%) Fortinet
5 1 (1.92%) Snow