ITSM Job Trends in West Yorkshire

IT Service Management (ITSM)
Yorkshire > West Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in West Yorkshire requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 69 92 89
Rank change year-on-year +23 -3 +91
Permanent jobs citing ITSM 54 10 51
As % of all permanent jobs in West Yorkshire 2.90% 0.69% 2.50%
As % of the Processes & Methodologies category 3.61% 0.78% 2.73%
Number of salaries quoted 18 10 36
10th Percentile £22,500 £30,625 £25,000
25th Percentile £30,313 £32,031 £29,563
Median annual salary (50th Percentile) £37,500 £51,250 £47,500
Median % change year-on-year -26.83% +7.89% -5.00%
75th Percentile £66,563 £71,250 £55,625
90th Percentile £73,550 £79,500 £93,271
Yorkshire median annual salary £31,000 £45,000 £42,500
% change year-on-year -31.11% +5.88% -5.56%

All Process & Methodology Skills
West Yorkshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 1,497 1,276 1,870
As % of all permanent jobs advertised in West Yorkshire 80.27% 88.43% 91.71%
Number of salaries quoted 879 634 1,418
10th Percentile £28,250 £29,400 £30,000
25th Percentile £37,750 £41,250 £41,500
Median annual salary (50th Percentile) £57,500 £53,000 £55,000
Median % change year-on-year +8.49% -3.64% -
75th Percentile £75,000 £71,250 £72,433
90th Percentile £90,000 £86,250 £87,500
Yorkshire median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -2.78%

ITSM
Job Vacancy Trend in West Yorkshire

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in West Yorkshire.

ITSM job vacancy trend in West Yorkshire

ITSM
Salary Trend in West Yorkshire

Salary distribution trend for jobs in West Yorkshire citing ITSM.

Salary distribution trend for jobs in West Yorkshire citing ITSM

ITSM
Salary Histogram in West Yorkshire

Salary distribution for jobs citing ITSM in West Yorkshire over the 6 months to 15 January 2026.

Salary histogram for ITSM in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +9 35 £32,500 -23.53% 9
Huddersfield - 7 - - 1
Bradford - 6 £76,000 - 1
Halifax - 3 £60,000 -
Wakefield - 2 - - 1
ITSM
Yorkshire

ITSM
Co-Occurring Skills & Capabilities in West Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 9 (16.67%) Microsoft Office
2 1 (1.85%) Microsoft Excel
Cloud Services
1 12 (22.22%) Microsoft 365
2 4 (7.41%) Azure
3 2 (3.70%) Power Platform
4 1 (1.85%) AWS
4 1 (1.85%) Dynamics 365
4 1 (1.85%) OCI
Communications & Networking
1 2 (3.70%) Wi-Fi
2 1 (1.85%) Firewall
2 1 (1.85%) LAN
2 1 (1.85%) NGFW
2 1 (1.85%) VXLAN
2 1 (1.85%) WAN
2 1 (1.85%) Wireshark
Database & Business Intelligence
1 1 (1.85%) Power BI
Development Applications
1 22 (40.74%) JIRA
General
1 28 (51.85%) Social Skills
2 8 (14.81%) Law
3 6 (11.11%) Finance
4 5 (9.26%) Legal
5 3 (5.56%) Analytical Skills
6 2 (3.70%) Marketing
6 2 (3.70%) Organisational Skills
6 2 (3.70%) Retail
7 1 (1.85%) Fire and Rescue
7 1 (1.85%) Influencing Skills
7 1 (1.85%) Local Government
7 1 (1.85%) Public Sector
Job Titles
1 21 (38.89%) Developer
1 21 (38.89%) JIRA Developer
2 11 (20.37%) IT Manager
3 10 (18.52%) Analyst
4 9 (16.67%) IT Analyst
5 8 (14.81%) 1st Line Support
5 8 (14.81%) 1st Line Support Analyst
5 8 (14.81%) IT Support
5 8 (14.81%) IT Support Analyst
5 8 (14.81%) Support Analyst
6 5 (9.26%) Service Analyst
7 4 (7.41%) 1st Line Service Desk Analyst
7 4 (7.41%) Configuration Manager
7 4 (7.41%) Service Desk Analyst
7 4 (7.41%) Service Desk Support
7 4 (7.41%) Service Desk Support Analyst
8 2 (3.70%) Application Development Manager
8 2 (3.70%) Applications Development Manager
8 2 (3.70%) Platform Engineer
8 2 (3.70%) Principal Engineer
Miscellaneous
1 6 (11.11%) CMDB
2 2 (3.70%) Distributed Systems
2 2 (3.70%) Enterprise Software
2 2 (3.70%) Legacy Applications
2 2 (3.70%) Mainframe
2 2 (3.70%) Management Information System
2 2 (3.70%) Onboarding
3 1 (1.85%) Data Centre
3 1 (1.85%) Hybrid Cloud
3 1 (1.85%) NHS
3 1 (1.85%) PKI
Operating Systems
1 12 (22.22%) Windows
2 10 (18.52%) Windows 10
3 4 (7.41%) Mac OS
4 2 (3.70%) Linux
Processes & Methodologies
1 40 (74.07%) ITIL
2 39 (72.22%) Continuous Improvement
3 38 (70.37%) Service Management
4 37 (68.52%) Problem-Solving
5 26 (48.15%) Computer Science
6 25 (46.30%) Asset Management
6 25 (46.30%) Incident Management
7 22 (40.74%) Change Management
8 15 (27.78%) Service Delivery
9 12 (22.22%) Customer Service
9 12 (22.22%) Stakeholder Management
10 11 (20.37%) Problem Management
11 8 (14.81%) Cybersecurity
11 8 (14.81%) IT Strategy
11 8 (14.81%) Stakeholder Engagement
12 7 (12.96%) Agile
12 7 (12.96%) Data Protection
12 7 (12.96%) High Availability
12 7 (12.96%) Performance Monitoring
12 7 (12.96%) Tech Ops
Programming Languages
1 23 (42.59%) PowerShell
2 21 (38.89%) JavaScript
3 3 (5.56%) Python
4 2 (3.70%) Bash
4 2 (3.70%) COBOL
Qualifications
1 26 (48.15%) Degree
2 22 (40.74%) ITIL Foundation Certificate
3 9 (16.67%) ITIL Certification
4 3 (5.56%) Computer Science Degree
5 2 (3.70%) A+ Certification
5 2 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 8 (14.81%) SLA
2 4 (7.41%) Data Quality
3 1 (1.85%) ISO/IEC 20000
3 1 (1.85%) ISO/IEC 27001
System Software
1 8 (14.81%) Active Directory
Systems Management
1 2 (3.70%) Jamf Pro
1 2 (3.70%) Microsoft Intune
1 2 (3.70%) SCCM
2 1 (1.85%) Ansible
2 1 (1.85%) Terraform
Vendors
1 21 (38.89%) Atlassian
2 14 (25.93%) Microsoft
3 8 (14.81%) ServiceNow
4 2 (3.70%) Nexthink
5 1 (1.85%) Arista
5 1 (1.85%) Aruba
5 1 (1.85%) HP
5 1 (1.85%) JDA
5 1 (1.85%) NetScout
5 1 (1.85%) RedPrairie