1st/2nd Line Support Engineer Contracts with Work from Home Options

1st/2nd Line Support Engineer
UK > Work from Home

The median 1st/2nd Line Support Engineer daily rate in Work from Home is £255 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 339 464 613
Rank change year-on-year +125 +149 -138
Contract jobs requiring a 1st/2nd Line Support Engineer 5 7 10
As % of all contract jobs with a WFH option 0.033% 0.027% 0.022%
As % of the Job Titles category 0.035% 0.029% 0.023%
Number of daily rates quoted 3 7 5
10th Percentile - £125 -
25th Percentile - £139 £163
Median daily rate (50th Percentile) £255 £150 £175
Median % change year-on-year +70.00% -14.29% +25.00%
75th Percentile - £315 £225
90th Percentile - £400 £233
UK median daily rate £200 £175 £175
% change year-on-year +14.29% - -
Number of hourly rates quoted 1 0 3
10th Percentile - - £15.05
25th Percentile £21.25 - £15.13
Median hourly rate £22.50 - £15.50
75th Percentile £23.75 - £16.75
90th Percentile - - £17.35
UK median hourly rate £17.72 £20.00 £16.50
% change year-on-year -11.40% +21.21% +10.00%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,262 24,476 42,692
% of contract IT jobs with a recognized job title 93.48% 95.36% 95.77%
Number of daily rates quoted 9,547 17,287 30,849
10th Percentile £325 £356 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 576 563 608
10th Percentile £14.34 £18.50 £13.21
25th Percentile £23.32 £25.98 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £63.00 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

1st/2nd Line Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 1st/2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

1st/2nd Line Support Engineer trend for jobs with a WFH option

1st/2nd Line Support Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing 1st/2nd Line Support Engineer.

1st/2nd Line Support Engineer daily rate for jobs with a WFH option

1st/2nd Line Support Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing 1st/2nd Line Support Engineer.

1st/2nd Line Support Engineer hourly rate for jobs with a WFH option

1st/2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, 1st/2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 1st/2nd Line Support Engineer in the job title.

1 4 (80.00%) Microsoft 365
1 4 (80.00%) Onboarding
1 4 (80.00%) Active Directory
1 4 (80.00%) Finance
2 3 (60.00%) JIRA
2 3 (60.00%) Investment Management
2 3 (60.00%) Video Conferencing
2 3 (60.00%) Migration
2 3 (60.00%) VPN
2 3 (60.00%) Microsoft
2 3 (60.00%) Microsoft Office
2 3 (60.00%) Windows
2 3 (60.00%) Azure
2 3 (60.00%) Social Skills
2 3 (60.00%) Palo Alto
2 3 (60.00%) Slack
2 3 (60.00%) Asana
2 3 (60.00%) Zscaler
3 1 (20.00%) Public Sector
3 1 (20.00%) Google Workspace
3 1 (20.00%) Hyper-V
3 1 (20.00%) Veeam
3 1 (20.00%) Customer Experience
3 1 (20.00%) SharePoint
3 1 (20.00%) DHCP
3 1 (20.00%) HTTP
3 1 (20.00%) TCP/IP
3 1 (20.00%) SAP
3 1 (20.00%) CSS
3 1 (20.00%) XML

1st/2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) SharePoint
Applications
1 3 (60.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Microsoft 365
2 3 (60.00%) Asana
2 3 (60.00%) Azure
2 3 (60.00%) Slack
3 1 (20.00%) Google Workspace
Communications & Networking
1 3 (60.00%) VPN
2 1 (20.00%) DHCP
2 1 (20.00%) DNS
2 1 (20.00%) HTTP
2 1 (20.00%) TCP/IP
Development Applications
1 3 (60.00%) JIRA
General
1 4 (80.00%) Finance
2 3 (60.00%) Social Skills
3 1 (20.00%) Electronics
3 1 (20.00%) Manufacturing
3 1 (20.00%) Marketing
3 1 (20.00%) Public Sector
3 1 (20.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (20.00%) CSS
1 1 (20.00%) XML
Miscellaneous
1 4 (80.00%) Onboarding
2 3 (60.00%) Video Conferencing
Operating Systems
1 3 (60.00%) Windows
Processes & Methodologies
1 3 (60.00%) Investment Management
1 3 (60.00%) Migration
2 1 (20.00%) Business Intelligence
2 1 (20.00%) Customer Experience
2 1 (20.00%) Digital Marketing
2 1 (20.00%) Incident Management
2 1 (20.00%) Programme Management
Programming Languages
1 1 (20.00%) JavaScript
System Software
1 4 (80.00%) Active Directory
2 1 (20.00%) Hyper-V
Systems Management
1 1 (20.00%) SCCM
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) Palo Alto
1 3 (60.00%) Zscaler
2 1 (20.00%) Google
2 1 (20.00%) SAP
2 1 (20.00%) Veeam