1st/2nd Line Support
UK > Work from Home
The median 1st/2nd Line Support daily rate in Work from Home is £255 according to job vacancies posted during the 6 months to 2 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 335 | 456 | 595 |
| Rank change year-on-year | +121 | +139 | -129 |
| Contract jobs requiring a 1st/2nd Line Support | 9 | 15 | 28 |
| As % of all contract jobs with a WFH option | 0.059% | 0.058% | 0.063% |
| As % of the Job Titles category | 0.063% | 0.061% | 0.066% |
| Number of daily rates quoted | 7 | 13 | 20 |
| 10th Percentile | £197 | £132 | £136 |
| 25th Percentile | £244 | £150 | £155 |
| Median daily rate (50th Percentile) | £255 | £200 | £175 |
| Median % change year-on-year | +27.50% | +14.29% | +25.00% |
| 75th Percentile | - | £238 | £239 |
| 90th Percentile | £261 | £380 | £275 |
| UK median daily rate | £200 | £200 | £170 |
| % change year-on-year | - | +17.65% | +6.25% |
| Number of hourly rates quoted | 1 | 0 | 5 |
| 10th Percentile | - | - | £15.10 |
| 25th Percentile | £21.25 | - | £15.25 |
| Median hourly rate | £22.50 | - | £17.50 |
| 75th Percentile | £23.75 | - | £19.86 |
| 90th Percentile | - | - | - |
| UK median hourly rate | £18.27 | £18.75 | £18.00 |
| % change year-on-year | -2.56% | +4.17% | +20.00% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 14,262 | 24,476 | 42,692 |
| % of contract IT jobs with a recognized job title | 93.48% | 95.36% | 95.77% |
| Number of daily rates quoted | 9,547 | 17,287 | 30,849 |
| 10th Percentile | £325 | £356 | £356 |
| 25th Percentile | £425 | £443 | £425 |
| Median daily rate (50th Percentile) | £525 | £538 | £525 |
| Median % change year-on-year | -2.33% | +2.38% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £713 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +10.53% |
| Number of hourly rates quoted | 576 | 563 | 608 |
| 10th Percentile | £14.34 | £18.50 | £13.21 |
| 25th Percentile | £23.32 | £25.98 | £18.75 |
| Median hourly rate | £43.00 | £55.00 | £35.00 |
| Median % change year-on-year | -21.82% | +57.14% | +40.00% |
| 75th Percentile | £63.00 | £68.75 | £55.00 |
| 90th Percentile | £75.25 | £80.25 | £66.00 |
| UK median hourly rate | £36.42 | £45.00 | £23.14 |
| % change year-on-year | -19.07% | +94.45% | +2.04% |
1st/2nd Line Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing 1st/2nd Line Support.
1st/2nd Line Support
Daily Rate Histogram for Jobs with a WFH Option
Daily rate distribution for jobs with a work from home option citing 1st/2nd Line Support over the 6 months to 2 May 2024.
1st/2nd Line Support
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing 1st/2nd Line Support.
1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 2 May 2024, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: