26 to 50 of 64 2nd Line Support Jobs in the UK excluding London

primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different We are not just looking … audience Take ownership of conversations—not hide behind tickets or emails You don’t just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice ...

2nd Line Support - Wintel/VMWare - Crewe WORKING ON SITE - CREWE CONTRACT INSIDE IR35 The Company Is a UK IT consultancy that designs, implements, and supports IT infrastructure and software solutions for customers across the UK. THE ROLE: This role will be working as part … internal IT Support team doing 2nd line support on internal user support issues during a VMWare to Hyper-V migration. This will include all applications used internal as well as supporting external customer services. This is not an Azure DevOps role ...

2nd Line Support - Wintel/VMWare - Crewe WORKING ON SITE - CREWE CONTRACT INSIDE IR35 The Company Is a UK IT consultancy that designs, implements, and supports IT infrastructure and software solutions for customers across the UK. THE ROLE: This role will be working as part … internal IT Support team doing 2nd line support on internal user support issues during a VMWare to Hyper-V migration click apply for full job details ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £28,000 £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Clear Progression into 3rd Line Were partnered with a growing Managed Service Provider (MSP) in Southampton thats continuing to expand … career progression available . The company is committed to developing its engineers and providing a clear route from 1st Line into 2nd Line, 3rd Line and Infrastructure Engineering . Youll work alongside experienced technical professionals who can help you build the skills required ...

/2nd Line Endpoint Management Support Analyst - Chiswick - 5 days a week onsite We're looking for a 1st/2nd Line Endpoint Management Support Analyst to join an established IT team, providing hands-on support across … faults and configuration issues Escalating more complex issues where appropriate Helping maintain a secure and reliable EUC environment You'll need previous 1st/2nd line EUC support experience, ideally within an organisation managing 400-500+ endpoints. Exposure to patch management and endpoint vulnerability ...

Role:1st/2nd Line Engineer Location: Southampton Salary: £33,000 £36,000 Established MSP | Hybrid Technology Environment | Cloud & Cyber Security Exposure Were partnered with a well-established and forward-thinking MSP in Southampton that supports a diverse range of businesses across a modern technology landscape. … continued growth, theyre now looking for an experienced 1st/2nd Line Engineer to join their expanding technical team. This is a great opportunity for an engineer who wants to move beyond traditional support and gain exposure to a wide variety of technologies, client environments ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

looking for an experienced 2nd Line Onsite Support Engineer to provide hands-on technical support at a client site near Poole in Dorset. The successful candidate will take ownership of incidents and service requests, troubleshoot technical issues and work closely with wider technical … joining are office based 4 days per week and work from home on Friday's so please consider this before applying. Role requirements: Providing 2nd line deskside and onsite IT support Troubleshooting hardware, software, network and access issues Managing incidents and service requests through ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support ...

Role: 2nd Line Support Endpoint Engineer Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: 5 Days Onsite Payrate: £12.00 to £14.32 per hour on Inside IR35 via Umbrella We are looking for a highly customer-focused Endpoint Engineer to provide exceptional … 2nd-line support for our clinical and corporate teams in Norwich click apply for full job details ...

Role: 2nd Line IT Support Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line … including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/ ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

Leading IT Managed Service Provider based in the City of London near Liverpool Street are looking for 2 x experienced 2nd Line Support Engineers. The roles are a mix of support, onsite, and project work and there are good opportunities to learn … required but also can be 5 in the office. You must be have 3+ years MSP experience as a 1st Line and 2nd Line Engineer + working within an MSP environment and enjoy working in the City. ...

with a well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st/2nd Line Support Technician Birmingham £28,000-£32,000 Fully onsite (5 days a week) Good IT support … involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. ...

2nd Line Desktop Support - sickness cover contract Looking for an immediate start 2nd line helpdesk support person to work for an MSP office-based Mon - Fri on a client site in London. This role is to cover sickness, looking … contract. Applicants need to be able to hit the ground running, so must have worked in a similar O365, Windows Active Directory technical support environment including: Intune Windows Autopilot Builds Entra Azure To apply for this role, you need to be able to start work immediately ...

Circuits is seeking an IT Support Engineer to keep our technology estate reliable and scalable. You’ll provide hands–on 1st and 2nd line support, help tackle 3rd line issues, and ensure teams have the tech and support ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role … main duties and responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team ...

Field Engineer to join our service desk and onsite support for a key client in Glasgow and Edinburgh. You will handle 2nd line support, diagnose complex issues, and ensure rapid resolutions. The role emphasizes technical breadth across networks, servers, hardware and software, with ...

looking for an experienced 2nd Line Onsite Support Engineer to provide hands-on technical support at a client site near Poole in Dorset. The successful candidate will take ownership of incidents and service requests, troubleshoot technical issues and work closely with wider technical ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary Based in Yateley with occasional customer site visits Microsoft 365, Intune, Active Directory, GPO & virtualisation Join an established MSP environment supporting a varied customer base Opportunity to mentor junior engineers and handle more complex technical issues ...