26 to 50 of 76 2nd Line Support Jobs in the UK excluding London

Second Line Support Engineer Isio’s IT department has 14 employees supporting 1,450 colleagues across 10 locations. The 2nd Line Support Engineer will be responsible for resolving queries and issues across Isio’s IT systems, including technical issues escalated from … build and maintain the IT knowledge base. What we’re looking for? Excellent planning and organisational skills Previous experience in a technical second-line support role Strong analytical skills and a creative approach to problem solving Excellent communication skills and strong customer-facing skills High degree ...

Summary RMX Cloud is seeking a motivated and technically capable 2nd Line Support Engineer to join our growing MSP team. This role is ideal for someone who has moved beyond 1st Line support and is ready to take on more complex … senior engineers to resolve escalated issues, strengthen your technical capability, and build toward independent ownership of client environments. Responsibilities Support escalated 2nd Line tickets and assist in resolving more complex technical issues. Troubleshoot and support: Windows desktop environments Microsoft 365 & Exchange Networking fundamentals ...

Technical support - 2nd line - Temporary Location :Eastleigh/Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on/4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class ...

assist all employers when they want to source public safety and enterprise security skills and experience. Job Title: Temporary IT Support Engineer (2nd Line/Senior) Location: Bath (hybrid/onsite as required) Pay Rate: £15.24 per hour Hours: 30 hours per week Contract: Temporary … approx. 2 month contract) About the Role We are seeking an experienced and proactive IT Support Engineer (2nd Line/Senior) to join our team on a short-term basis. This is a great opportunity to support a busy IT function, working alongside ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional … support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive ...

2nd Line IT Support Engineer Hybrid/Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting … with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem ...

2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where … knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong ...

complex issues, especially around Microsoft365 admin portals and end user Mac and Windows Operating Systems. You will be responsible for: • Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk • Logging detailed and accurate … excited to see You will have the following experience/skills: • Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent • 3+ years working for an MSP previously is desirable • 2nd Line ...

2nd Line Desktop Support/Workplace Engineers - Barrow (SC Eligible) £30 - £40k (dependant on skills and experience) We're hiring multiple Onsite Workplace Engineers to support a large, secure environment in Barrow-in-Furness (5 days onsite). These are hands-on 2nd … roles supporting end users in a complex environment, with opportunities to specialise in VDI and endpoint security (Ivanti/IDAC) . Core experience: Strong 2nd line/desktop support background Windows 10/7 (build, config, registry) SCCM (OS & app deployment, support) Microsoft ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

Title: 2nd Line Support Engineer Salary: £28,000 – £32,000 per annum (depending on experience) Location: Hemel Hempstead Hours: Monday to Friday, covering shifts between 8:00am – 6:00pm A rapidly expanding IT consultancy and cloud services provider is looking for a 2nd Line Support Engineer to join their growing team. This is a fantastic opportunity for a driven individual with managed services experience who is keen to broaden their technical exposure and take the next step in their career. Interested in finding out more? You’ll be part ...

Second Line Support Engineer - Sheffield - £32,000 - Onsite We’re working with a well-established IT support provider. Due to continued growth, they’re looking for a proactive and technically capable 2nd Line Support Engineer to join their team. … exposure to a wide variety of systems and projects. What you’ll be doing: Handling escalated incidents and service requests as part of the 2nd line support team. Troubleshooting across Microsoft 365, Windows environments, and core IT infrastructure. Managing user accounts, permissions, and email systems ...

client is looking for an experienced IT Support Engineer (2nd/3rd Line) to join their IT team. This is an excellent opportunity for a hands-on technical professional who enjoys working across modern Microsoft technologies in a collaborative, fast-paced environment. You will … ensuring the reliability and security of IT services across the business. The Role As an IT Support Engineer, you will provide 2nd and 3rd line support across infrastructure, cloud and end-user environments, acting as a primary escalation point for technical issues. ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Overview Techunite Ltd are recruiting for a 1st/2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this … both remotely and on-site when required. Perfect for a strong 1st line support engineer wanting to progress OR experienced 2nd line engineer. Responsibilities and Duties You will be responsible for ensuring the smooth operation of customers’ IT systems and helping them achieve ...

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Analyst Based in Beeston, Nottingham Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 3 weekends … weeks) £13.51 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Analyst. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport ...

2nd Line IT Support Engineer £30,000 - £35,000 Onsite (5 days) I'm working with a growing business looking to bring in a strong 2nd Line IT Support Engineer to support their internal environment and play ...

2nd Line Support Engineer (Onsite Support) | £35,000 – £45,000 | Reading, Berkshire Are you an experienced 2nd Line Engineer looking for your next opportunity within a security-led MSP? This is a permanent position requiring SC and NPPV3 security clearance … wider engineering team and service desk to resolve incidents, contribute to continuous improvement, and deliver excellent customer outcomes. Key Responsibilities Build, maintain, support and monitor VMware/Nutanix/ProxMox infrastructure Administer Microsoft Server 2022, Active Directory, DNS, and M365 environments Support endpoint devices, basic networking ...

2nd Line Support Engineer | £35,000 – £45,000 | Home-Based with regular site visits Are you an experienced 2nd Line Engineer looking for your next opportunity within a security-led MSP? This is a permanent position requiring SC and NPPV3 security clearance … wider engineering team and service desk to resolve incidents, contribute to continuous improvement, and deliver excellent customer outcomes. Key Responsibilities Build, maintain, support and monitor VMware/Nutanix/ProxMox infrastructure Administer Microsoft Server 2022, Active Directory, DNS, and M365 environments Support endpoint devices, basic networking ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

Summary RMX Cloud is seeking a motivated and technically capable 2nd Line Support Engineer to join our growing MSP team. This role is ideal for someone who has moved beyond 1st Line support and is ready to take on more complex ...

Description IT Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...