101 to 125 of 201 Case Management Jobs in the UK

background Experience building complex integrations, APIs and data pipelines Financial Crime experience including areas such as: KYC AML Transaction Monitoring Screening Risk Ratings Compliance Case Management Strong data governance, lineage and data quality experience Experience with dbt, Airflow, Azure Data Factory, Dagster or similar tooling CI/ ...

link between internal business teams, IT stakeholders and external technology suppliers. This is a hands-on delivery role requiring strong project governance, vendor management and stakeholder engagement, including regular communication with senior leadership. Key Responsibilities Lead end-to-end delivery of business systems and SaaS implementation projects. Take ownership … governance. Experience Required Strong experience delivering IT and business systems implementation projects. Experience implementing SaaS platforms such as HRIS, HR, Finance, CRM, ERP or Case Management systems. Previous experience managing vendor-led or third-party system implementations. Strong project planning, governance, risk and dependency management experience. Comfortable ...

link between internal business teams, IT stakeholders and external technology suppliers. This is a hands-on delivery role requiring strong project governance, vendor management and stakeholder engagement, including regular communication with senior leadership. Key Responsibilities Lead end-to-end delivery of business systems and SaaS implementation projects. Take ownership … governance. Experience Required Strong experience delivering IT and business systems implementation projects. Experience implementing SaaS platforms such as HRIS, HR, Finance, CRM, ERP or Case Management systems. Previous experience managing vendor-led or third-party system implementations. Strong project planning, governance, risk and dependency management experience. Comfortable ...

Tasks: Provide first line support to all colleagues via the various request methodologies (Phone/Ticket System etc) Manage requests via ticketing system (Case Management) within Salesforce Support Hardware/Software issues on company’s devices (Windows PCs, Apple Macs, iPhones & Samsung mobile devices) Manage accounts and licencing … Create clear and concise documentation of internal IT procedures and technologies where needed, along with user friendly guides and notes Complete asset and compliance management via Microsoft Endpoint, and other technologies Engage in asset purchasing and supplier relations where needed Report faults and maintaining logs on network and laptops ...

financial institutions. Domain-Driven Selling Leverage deep knowledge of AML, KYC, CDD/EDD, transaction monitoring, sanctions screening, adverse media screening, entity resolution, case management, and regulatory reporting to credibly engage compliance and risk stakeholders. Translate complex regulatory requirements and financial crime trends (e.g., sanctions evasion, mule accounts … customer feedback to Product teams to inform roadmap and competitive positioning. Contribute domain expertise to RFP responses, competitive evaluations, and proposal development. Pipeline & Forecast Management Maintain accurate and up-to-date pipeline, forecast, and account data in CRM. Provide regular, reliable forecasting to sales leadership. Identify and mitigate deal ...

improve those apps while they’re used at scale Build efficient and scalable data integration pipelines from a range of sources (legacy legal case management systems, unstructured Word documents, PDF files, SQL DBs, etc.) Own software architecture across core projects and lead on infrastructure and architecture design decisions ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

outcomes, not only to report on them. Demonstrated ability to turn ambiguous business needs into clear requirements, process designs, and delivery plans. Excellent stakeholder management, facilitation, written communication, and presentation skills, with a track record of driving alignment and outcomes across teams you do not manage. Even better … payments, lending, or insurance - or another complex, regulated operating environment. Commerce, e-commerce, point-of-sale, or marketplace experience. Hands‐on experience with workflow, case‐management, or process‐automation platforms. SQL, business‐intelligence tools, or data modelling. Experience evaluating or deploying AI‐enabled solutions for operational use cases. ...

outcomes, not only to report on them. Demonstrated ability to turn ambiguous business needs into clear requirements, process designs, and delivery plans. Excellent stakeholder management, facilitation, written communication, and presentation skills, with a track record of driving alignment and outcomes across teams you do not manage. Even better … payments, lending, or insurance - or another complex, regulated operating environment. Commerce, e-commerce, point-of-sale, or marketplace experience. Hands-on experience with workflow, case-management, or process-automation platforms. SQL, business-intelligence tools, or data modelling. Experience evaluating or deploying AI-enabled solutions for operational use cases. ...

ideal candidate bringshands-on operational experience from a university or equivalent institution(e.g., student affairs, career services, employability, student success, disability services, academic advising, case management) combined with proven pre-sales expertise within SaaS. They should thrive in discovery conversations, executive-level presentations, and value-based workflow storytelling … They help clients define specifications and requirements, resolve technical issues arising during the sales engagement, and provide in depth presentations to both administrator and management-level audiences. The Sr. SE plays a key role leading a number of sales support initiatives as well as education and communication programs across ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven ImprovementMonitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify trends … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & CommunicationCommunicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams as required. ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & Communication Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & Communication Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams ...

fraud detection, investigation, and monitoring capabilities acrossaleadingfinancialservicesorganisation.You'llworkattheintersectionoffraudoperations,data,andtechnology,translatingcomplexfraudusecasesintodata-drivenandAI-enabledsolutionsthatimproveoperationaleffectivenessanddecision-making. Your key responsibilities will include: Analyse existing fraud monitoring, alert management, and investigation processes to identify automation and AI enhancement opportunities. Translate fraud operations requirements into detailed functional specifications, data mappings, and technical user stories. … requirements traceability. Hands-on experience analysing complex datasets and validating business requirements using SQL and reporting tools. Demonstrable knowledge of fraud detection processes, case management workflows, transaction monitoring, and alert management environments. Experience producing process maps, functional specifications, user stories, acceptance criteria, and target operating model documentation. ...

motivate a team to deliver outstanding service to clients while achieving operational and financial targets. Take full responsibility for team leadership, employee engagement, performance management and continuous improvement initiatives. Act as the technical lead within the team, ensuring high-quality decision making, compliance with supervision procedures and excellent technical … response times and escalation processes are met. Oversee the end-to-end claims handling process, driving efficiency, consistency and effective use of technology. Analyse management information and performance data, producing accurate reporting and identifying opportunities for improvement. Identify training and development needs through supervision, coaching, quality control and performance ...

them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support some … through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development Encourage productivity ...

criminal background checks, performance review processes, e-signature implementation, and sourcing a new HR system. Participate in Health & Safety meetings, Driver Representative meetings, and Management meetings to shape the business roadmap. Oversee recruitment across the business for both office staff and drivers. Mentor and develop the HR Generalist, sharing … Tribunal preparation, ACAS conciliation, and settlement negotiations. Provide coaching to managers on ER best practices and compliance. Sickness Absence & Capability Lead end-to-end management of short- and long-term sickness absence. Coordinate Occupational Health, implement reasonable adjustments, and manage return-to-work plans. Apply capability procedures, including termination ...

criminal background checks, performance review processes, e-signature implementation, and sourcing a new HR system. Participate in Health & Safety meetings, Driver Representative meetings, and Management meetings to shape the business roadmap. Oversee recruitment across the business for both office staff and drivers. Mentor and develop the HR Generalist, sharing … Tribunal preparation, ACAS conciliation, and settlement negotiations. Provide coaching to managers on ER best practices and compliance. Sickness Absence & Capability Lead end-to-end management of short- and long-term sickness absence. Coordinate Occupational Health, implement reasonable adjustments, and manage return-to-work plans. Apply capability procedures, including termination ...

This is a strategic leadership role focused on creating a modern, integrated financial crime technology ecosystem spanning client onboarding, screening, transaction monitoring, client risk management, workflow orchestration, data platforms and AI-enabled capabilities. You will work closely with senior stakeholders across Technology, Risk, Compliance, Data and Operations to deliver … multiple enterprise applications. Define integration patterns, API standards, event-driven architectures and data governance frameworks. Shape AI-enabled financial crime capabilities including alert optimisation, case investigation support and anomaly detection. Establish architecture guardrails covering security, resilience, auditability, regulatory traceability and model governance. Influence vendor selection and platform strategy through ...

Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury's, United Utilities, Sage and more Your Background/Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus … senior People leaders, you'll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions ...

Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury's, United Utilities, Sage and more Your Background/Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus … senior People leaders, you'll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions ...