101 to 121 of 121 Case Management Jobs in the UK

high profile client.Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted).I … basis the Support Specialist will:Respond promptly to support requests and inquiries from clientsSupport customers and resolve issues related to order entry, risk management, and exchange connectivityConduct analysis of complex order and trade historiesIdentify solutions to open issues/problems that are under investigation or pending resolutionImprove documentation ...

with a distribution firm in Preston! This apprenticeship is designed in collaboration with top employers to give you hands-on experience with Excel, data management, report creation, and dashboard building. Why choose this apprenticeship? Choosing this apprenticeship means securing your future with industry-recognised qualifications, all while earning … 8.30-1.30 Perks of this role: Competitive Salary. Early finish Fridays. Modern town centre office, close to the train and bus stations. Market leading case management software. Ongoing training and support. Office team building events. Career progression opportunities. About NowSkills: NowSkills is an official UK government apprenticeship provider. ...

projects/systems to high standards, on budget and on time.Key Responsibilities and DutiesDiagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping.Able to carry out tasks that may involve lifting and moving equipment, with reasonable adjustments ...

Technical Business Analyst to join its City Centre office. You'll be the link between legal teams, IT and the business, making sure case management systems and legal workflows run efficiently and compliantly. The role: Gather requirements from fee earners and department heads ...

APIs, services, integrations, data flows and event-driven solutions. Build and maintain integrations with Zendesk, Twilio and other CCaaS capabilities, including messaging, telephony, case management and customer context. Develop customer self-service and FAQ capabilities that provide accurate, accessible answers and a smooth hand-off to Contact Centre ...

service design principles Experience working with Figma and modern design and prototyping tools Experience working collaboratively within multidisciplinary teams Strong communication, presentation and stakeholder management skills Experience delivering digital products and services within complex or regulated environments Strong understanding of accessibility, inclusive design and compliance requirements Ability to work … within the Government Digital Service (GDS) framework Knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles Experience designing customer portals, appointment booking systems, case management platforms or service tracking applications Experience working with enterprise software or complex business-critical systems Knowledge of service design methodologies and digital ...

service design principles Experience working with Figma and modern design and prototyping tools Experience working collaboratively within multidisciplinary teams Strong communication, presentation and stakeholder management skills Experience delivering digital products and services within complex or regulated environments Strong understanding of accessibility, inclusive design and compliance requirements Ability to work … within the Government Digital Service (GDS) framework Knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles Experience designing customer portals, appointment booking systems, case management platforms or service tracking applications Experience working with enterprise software or complex business-critical systems Knowledge of service design methodologies and digital ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

uptime, response-time, and service-level metrics.Improve mean time to repair and reduce avoidable customer downtime.Oversee installations, preventative maintenance, break/fix, escalation, and case-management processes.Ensure customers successfully adopt ONI applications and workflows and receive appropriate applications support.Identify customers at risk and coordinate cross-functional recovery plans.Identify … scientific instrumentation or a related technical market.Demonstrated people leadership and experience managing distributed technical teams.Experience managing service economics, renewals, and customer experience.Strong operational, escalation-management, and cross-functional leadership skills.Ability to build scalable processes in a growing installed-base environment.At ONI, we understand that a fulfilling career involves more ...

Analysis Manager needed Paying £400 per day ref 5307838 Full time hours on a temporary basis Key Responsibilities Lead the development and enhancement of management information, performance reporting, and business intelligence solutions across Children's Services. Support the implementation of a new Liquidlogic case management system, including ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business ...

Strong Data Architecture and Data Modelling background Fintech background Excellent conceptual and logical data modelling experience Experience designing data structures supporting operational workflows/case management Strong understanding of business requirements and the ability to translate them into scalable data models Modern event-driven architecture experience Strong stakeholder ...

account actions it can complete autonomously.Expand our in-house document extraction pipelines to make parsing faster and more accurate.Design LLM-driven workflows that simplify case management.Find new opportunities to replace manual work with effective AI systems.Own solutions from discovery and prototyping through deployment, evaluation and monitoring.What we are looking ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the busines ...

looking for an experienced Salesforce Functional Architect to join our client, a leading Wealth Management organisation , and play a critical role in designing scalable, secure and user-centric Salesforce services that support their relationship-led business model and growth ambitions. This is an exciting opportunity to shape … Account, Contact, Household, Relationship Group and Referral, together with practical experience of FSC use cases such as customer onboarding, Customer 360, wealth and asset management, and case management. You will also bring practical experience with OmniStudio/Salesforce Industries , including the design and specification of OmniScripts, FlexCards, DataRaptors ...

technology, medical device, diagnostics, healthcare technology, or laboratory sectors.It would be a plus if you also possess previous experience in:Working with customer relationship management (CRM) or complaint handling systems (e.g. Salesforce.com or similar tools) for technical support case management.Basic understanding of diagnostics and laboratory workflows, including basic ...

work across key compliance areas including:Transaction monitoring for AML and fraud preventionScreening of account holders and payment counterparties360 account holder views and case managementRegulatory reporting and audit requirementsSupporting the move to a modern data platformYou’ll work closely with technology, compliance, operations, and business teams to deliver valuable … secure, scalable, and operationally effectiveWhat we’re looking forExperience in a Product Manager role, ideally within payments, fintech, banking, or compliance-led environmentsStrong stakeholder management and communication skillsExperience working closely with developers, analysts, and business teamsAbility to manage multiple priorities in a fast-paced environmentA proactive, self-starting approachExperience ...

High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness, and Domestic Abuse case management. Leverage Next-Gen Tech: Implement modern contact center technologies, including Conversational AI (voicebots/chatbots), Robotic Process Automation (RPA) for legacy system bridging … modern CCaaS platforms, AI/Conversational AI (chatbots/voicebots), and RPA integration techniques. Functional grasp of Resident Single Sign-On (SSO), Identity Management, CRM platforms, and API-led integration. 3. Governance, Standards & Data Expert knowledge of Scrum and Kanban methodologies, backlog management, and sprint cycles. Strong commitment ...