1 to 25 of 291 Change Management Jobs in the Midlands

them into effective technical solutions. BI Capability Transition: Lead the transition of BI services from the shared IT function to an internal capability, ensuring the design, implementation, and ongoing management of a fully independent BI environment. Process Improvement, Automation & Innovation: Identify and drive ongoing enhancements to BI systems and processes, including automation opportunities, to improve efficiency, responsiveness, and leverage … Intelligence, or similar reporting/visualisation tools (e.g., Power BI, Tableau, Qlik). Knowledge of robotic process automation (e.g., UIPath) in data workflows desirable. Additional qualifications in project or change management (e.g., PRINCE2, Lean Six Sigma, ITIL Foundation) are advantageous. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal More ❯

implementing business requirements and process improvements. It plays a key role in managing business systems and applications, with a focus on maximising efficiency, driving innovation, and supporting data-led change across business operations. The main responsibilities include: Team Development: Lead and support Business Analysts and other team members through mentoring, coaching, and objective setting. Stakeholder Engagement: Engage with business … and IT stakeholders to ensure alignment of IT systems with business objectives. Project Delivery: Support the management and delivery of IT changes in line with defined business requirements. Process Improvement: Identify and drive business process improvements in collaboration with relevant stakeholders to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on … new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support the IT Operations team through provision of technical application second line support for incidents. The ideal candidate will have experience in: Stakeholder Management: Capable of building More ❯

This is a Hybrid role, with an average of at least 3 days per week in Birmingham or Manchester and some travel to other Gateley offices. Key Responsibilities: Stakeholder Management: Build and maintain strong relationships with key stakeholders within the Employment. Corporate and Business Services Platforms, using those relationships to both understand their business needs and challenges, and to … strategies and initiatives are aligned with the business goals of the Platforms. Roadmap Development: Develop and maintain roadmaps for the key systems and technologies used by the Platforms. Project Management: Lead and manage small-scale technology-based projects within the Platforms, ensuring timely delivery and adherence to budget and quality. Assist Project Managers with the delivery of larger projects. … Innovation and Improvement: Identify opportunities for process improvements and innovation within the Platforms through the use of technology. Change Management: Support the Platforms in managing the impact of IT and process changes, ensuring the Platform is aware of any potential impacts and have the necessary support to adapt to the new technology and/or process. Knowledge Management More ❯

Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident Follow major incident process Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. … improve detection capabilities. Generate detailed reports on emerging threats, attack trends, and security posture improvements. Monitored and analysed security logs from SIEM platforms to identify suspicious activity. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Own the development and implementation of SOC Use Cases Evaluate new security technologies and … recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident More ❯

Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident Follow major incident process Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. … improve detection capabilities. Generate detailed reports on emerging threats, attack trends, and security posture improvements. Monitored and analysed security logs from SIEM platforms to identify suspicious activity. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Own the development and implementation of SOC Use Cases Evaluate new security technologies and … recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident More ❯

Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … Lead and implement process improvement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose of the transformation programme is to establish a … delivers in conjunction with other functions through to our customers. The role will lead the definition of the processes that designs and implements the IT Operating Model, driving the change from current to future ways of working. Define and map processes using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness More ❯

and delivery of cost reductions Work closely with customers and colleagues to analyse the performance of the existing product set and identify and recommend new solutions to stakeholders Monitor change related service level agreements with suppliers Develop and implement new business change processes, systems, products and services To implement initiatives that deliver high Operational and Service Performance and … and delivery of the STP and MTP Responsible for devising and developing approaches that are optimal in delivering high Operational Capability and that are reusable, adaptable and transferable. Stakeholder Management and Leadership Acting as the lead Business Analyst from project inception through to implementation and transition to BAU. This role will require a high degree of managerial skills on … the basis activities run concurrently & often multiple projects at any one time. Providing direction, support & thought leadership to BA4 & AVP colleagues. Taking ownership for the end to end change control process, ensuring project governance is adhered to at all times. Will be required to manage others through matrix structure Work effectively with multiple 3rd party organisations Strong communication and More ❯

new Cloud based technology platform which will underpin the execution of our ambition – to help customers and communities own a more secure future. Key responsibilities are: Establish the Programme Management Office to deliver the transformation programme, working collaboratively with Partner PMO Office. Track and monitor the performance of the Programme by accurately reporting the status of the workstreams to … as outlined with the Central PMO team. Create and Maintain Programme Level Plan with key milestones and dependencies to deliver the Programme outcome. Implement and manage Programme wide Risk Management Framework and produce data to support Identification/mitigation and resolution of Programme wide Risks and Issues. Management and reporting of Programme wide dependencies and external dependencies to … other portfolios within the Society. Manage the creation of Management Packs for Steering Committee, Business Design Authority and Technical Design Authority to a high standard of quality and review minute production. Manage the consolidation of programme resourcing data and production of the associated MI. Ensuring optimal resource utilisation and identifying any resource contentions and working with central PMO to More ❯

testing and document results in accordance with audit standards. Collaborate with the global Technology team, Finance team, and external auditing teams to remediate SOX deficiencies. Maintain accurate documentation of change management related to D365 and approvals for system modifications. Monitor user access, segregation of duties (SoD), and configuration changes to ensure compliance. Stay updated on SOX compliance trends … Power BI, PowerApps, Flow). Familiarity with project implementation methodologies and tools (e.g., LCS, DevOps). Familiarity with ITIL framework or working in ITSM environments (e.g., FreshService, Jira Service Management). Experience with audit tools such as AuditBoard. Familiarity with user access controls, change management, and segregation of duties (SoD) principles. Proven detail-orientedapproach to supporting Sarbanes More ❯

beneficial for the post-holder to have knowledge and experience include: Knowledge of the standard IT governance processes such as data governance (DPIA’s), integrations board, design review and change advisory boards. Experience of service design, service management and release processes. Project management experience. Main Duties Service Level Management: Work towards the existing SLA’s whilst … and will contribute to changes in departmental policy. Application Support: Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Incident Management: Prioritises and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents … and gives technical briefings to staff members. Testing: Designs and executes test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes. Change Management: Assesses, analyses, develops, documents and implements changes and enhancements based on approved requests for change. Release and Deployment: Assesses and analyses release components. Provides input to scheduling. More ❯

Analyst to join our team based in Bromsgrove, reporting to the Cybersecurity Operations Manager. The core responsibilities of an experienced Information Security Analyst include supporting governance, planning, and risk management functions, verifying policies and controls are in place for effective service delivery, supporting Release and Change Management, and maintaining the organization's information security posture by implementing … Flexibility to work occasional weekends and out-of-hours. Desirable Criteria: ITIL Foundation Level or above. ISO:27001 Implementor, Auditor, or related security certification. Experience with SIEM tools, vulnerability management, scripting (PowerShell, Python). Microsoft Azure Security Engineer Associate certification. Additional certifications: Security+, Network+, Linux+, Data+, DataSys+. Full UK Driving Licence. The Company: The Best Connection, established in More ❯

DIVISIONAL OVERVIEW The Corporate Planning & Management (CPM) Division unifies Finance & Planning, Spend Management, Operational Risk and Resilience, and CPM Engineering teams to deliver business planning and analytics, expense management, third party risk management, and governance strategies across the firm. CPM has 5 operating pillars. Finance & Planning supports the execution of the firm’s strategic objectives through … the management of the planning process, firmwide reporting and analytics and insights into the firm’s business plans and budgets. They develop a consistent framework for revenue division projections creating transparency, accountability and efficiency around projections. This pillar also includes the CF&O, EO and Engineering divisional CFOs, who are strategic finance advisors helping the firm and the non … revenue divisions achieve commercial financial opportunities. Product Finance is responsible for the overall governance and proactive management of the firm’s non-compensation expenses. Spend Management encompasses the functions responsible for managing all aspects of the firm's spend with third parties - advising commercial agreements and driving operating efficiency. Departments include Strategic Sourcing, Procure to Pay, Integrated Travel More ❯

the current/future Group IT vision and strategy. SKILLS AND EXPERIENCE: Significant experience of technical project delivery in a multi business unit environment. Experience of budget and expenditure management in a project environment. Understands different Project Management methodologies such as Waterfall, Rapid Application Development, or Agile SCRUM; Knowledge of various project management tools to develop a … Path Method (CPM) to assess and report on risks in project schedule; knowledge of corrective action steps to reduce risks and mitigate problems. Strong technical knowledge with sound project management experience; Sound Knowledge of IT infrastructure and architecture Ability to communicate effectively in both technical and non-technical terms Strong communication skills (Written and Verbal) Schedule Management skills … Supplier Management Facilitation Analytical skills for problem solving within technical projects Change management Qualifications Required: Bachelor’s degree (or higher) – OR - Significant professional work experience. Recognised project management qualification and accreditation such as PRINCE2 Practitioner, MSP, PMI, APMP or Agile. Please send over a CV ASAP. More ❯

s deeply embedded within our DNA. Invest in us and we’ll invest in you! Job Description Do you have a solid background in Public Cloud platforms & products, stakeholder management and an eye for detail when it comes to developing IT processes? If so, then this could be the perfect role for you! We are looking for a candidate … Agreements. Support functions and remain responsive to customer needs, being aware of the business needs and impact on service. Highlight and escalate issues and risks as appropriate to Service Management leads. Ensure all technical change is communicated and managed, with appropriate governance. Identify improvement opportunities. Stakeholder management engagement. Qualifications You will be working in the Service Management … be focused on delivering a service that meets all SLAs in place for the services in a defined area including all associated KPIs, alongside taking accountability for the Service Management functions. The primary office location for this role is Telford, other base locations are available where travel to Telford once a month is required. Essential Criteria: Experience in a More ❯

within the team. Complete the onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation … liaison with SaaS suppliers when required Dimensions Resource complexity and nature of work teams - Senior role within a team Problem solving responsibility and complexity - High need for triage responsibilities. Change management requirements - Medium. Deploying solutions Internal/External interactions - Mostly internal interactions Strategic timeframe working towards - 1-3 year business plan About You Professional knowledge and experience Essential … Previous experience in 2nd/3rd line IT support roles. Experience administering Microsoft Entra ID and/or Google Workspace. Creating and managing Microsoft Azure Subscriptions. Mobile device management tools, ideally InTune or Jamf Working on and supporting multiple SaaS applications. Providing Hardware support to end users. Asset register management. Previous experience of troubleshooting multiple issues across different systems More ❯

within the team. Complete the onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation … liaison with SaaS suppliers when required Dimensions Resource complexity and nature of work teams - Senior role within a team Problem solving responsibility and complexity - High need for triage responsibilities. Change management requirements - Medium. Deploying solutions Internal/External interactions - Mostly internal interactions Strategic timeframe working towards - 1-3 year business plan About You Professional knowledge and experience Essential … Previous experience in 2nd/3rd line IT support roles. Experience administering Microsoft Entra ID and/or Google Workspace. Creating and managing Microsoft Azure Subscriptions. Mobile device management tools, ideally InTune or Jamf Working on and supporting multiple SaaS applications. Providing Hardware support to end users. Asset register management. Previous experience of troubleshooting multiple issues across different systems More ❯

including configuration records, process flows, and user guides Stay current with SAP SuccessFactors releases, roadmap, and best practices; manage and test relevant system upgrades and patches Support training and change management efforts for recruiting and onboarding related system features Ensure data integrity and compliance with relevant privacy and employment regulations What You'll Bring To help us make … understanding of recruiting and onboarding processes and HR technology integration Familiarity with integration tools such as SAP CPI, Dell Boomi, or similar platforms Strong analytical, problem-solving, and project management skills Excellent communication and stakeholder management abilities Desirable Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field SAP SuccessFactors Recruiting (RCM and/or … of data privacy laws and compliance requirements (e.g. GDPR, EEOC). Personal Attributes Analytical thinking and problem-solving Strong communication and interpersonal skills Attention to detail and data accuracy Change management and training delivery Technical aptitude with cloud-based HR systems We are looking for people who want to make a difference, talented members with the skills and More ❯

cannot be easily automated, for execution by other resources or teams Provide customer support in addition to general duties and contribution to team objectives Participate in the projects that change existing services, establish new services or retire services from an operational implementation and support perspective Qualifications, Experience and Skills Five or more years of commercial IT experience in enterprise … infrastructure implementation and administration. Demonstrate intermediate-to-advanced knowledge in the following technologies: Tenant, subscription, and resource management in Azure. Designing, creating, and maintaining multistage deployment pipelines in Azure DevOps Intermediate-to-advanced PowerShell Demonstrate intermediate-to-advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental … knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services and support to defined service levels Experience using IT Service Management systems Effectively demonstrates leadership, teamwork, problem solving, initiative and integrity Excellent interpersonal and written communication skills; technical More ❯

use of technology to achieve business goals. Key Responsibilities: Strategic Alignment: Work closely with business leaders to understand their goals and challenges, ensuring IT strategies support business objectives. Relationship Management: Build and maintain strong relationships with key stakeholders across the organisation. Project Management: Oversee IT projects from inception to completion for the business unit, ensuring they meet business … Service Delivery: Ensure IT services are delivered effectively and efficiently, meeting the needs of the business. Innovation: Identify opportunities for technological innovation that can drive business growth and efficiency. Change Management: Support the business in managing the impact of new technologies and processes. Performance Monitoring: Track and report on the performance of IT services and projects, ensuring continuous … e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6) and Warehouse Management Solutions (SAP WM) in a logistics environment. ERP implementation. Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Analytical More ❯

team based in Bromsgrove, reporting to the Cybersecurity Operations Manager. Ref. No.: 30748 The core function of an experienced Information Security Analyst is to support governance, planning, and risk management functions, verify appropriate policies and controls are in place for effective service delivery, support all areas related to Release and Change Management, and support the organization’s … to work occasional weekends and out of hours. Desirable Criteria: ITIL Foundation Level or above. ISO:27001 Implementor, Auditor, or other security-related certification. Experience with SIEM tools, vulnerability management, or scripting (e.g., PowerShell, Python). Microsoft Azure Security Engineer Associate. Certifications such as CompTIA Security+, Network+, Linux+, Data+, DataSys+. Full UK Driving Licence. The Company The Best Connection More ❯

organisational needs. What You Will Be Doing Demand Governance: Evaluate incoming IT requests for feasibility, strategic fit, and resource impact. Maintain a transparent intake and prioritisation process. Service Lifecycle Management: Oversee the full lifecycle of IT services, including planning, upgrades, and decommissioning, ensuring minimal disruption and cost efficiency. Strategic Collaboration: Partner with IT leadership and architects to shape the … Value chain. ITIL certification (Foundation minimum; ITIL 4 Managing Professional or Strategic Leader certifications preferred). Strong command of ITIL processes (e.g., Demand, Service Portfolio, Financial, Capacity, and Lifecycle Management). Familiarity with various IT environments (infrastructure, cloud, SaaS) and project-delivery frameworks (Agile, Waterfall, Hybrid). ITSM toolsets such as ServiceNow, and exposure to architectural frameworks (e.g., TOGAF … teams through process improvements and adoption of structured methodologies. Strong ability to analyse cost, risk, and impact to inform decision-making. Track record of driving process improvements and championing change management in complex IT environments. RS – who we are At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult More ❯

technology, products, and test requirements to recommend solutions to meet their needs ensuring customer satisfaction.• Design, plan and execute customer deliverables using the technologies specified.• Perform day to day management of assigned projects, managing customer relationships and ensure customer satisfaction with an emphasis on quality.• Responsible for implementing technical solutions and the preparation and validation of equipment configurations for … supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You will also need delivery experience of the following key technologies: • Citrix VaaD solutions• Microsoft Windows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server 2010-2019. … technologies (NSX-T, TCP/IP, VPN, DHCP, DNS, SSL). What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become More ❯

scripting, creating Snort rules, or other log-searching query languages and methods. Must be confident to handle common security incidents independently. Must have good understanding of Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Education Requirements More ❯

Job summary We are looking for a Change Manager to join our team, working across our Trusts (George Eliot Hospital and South Warwickshire University NHS Foundation Trust), Primary Care and Innovate stakeholders, on digital and transformation projects and programmes. Main duties of the job As a Change Manager, you will be instrumental in driving change, collaborating with … a diverse range of operational, clinical and administrative stakeholders. This role will lead and drive the change management activities required to implement new business processes as part of embedding improvements, new digital solutions and new ways of working. Your expertise will be critical in managing change and realising benefits. About us As a growing company, Innovate has … role. Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Apply a structured change management methodology and lead change management activities with key responsibilities for: Planning and organising a broad range of complex activities, including influencing and adjusting plans to More ❯

Join to apply for the IT Change Coordinator - Birmingham role at GBS 3 days ago Be among the first 25 applicants Join to apply for the IT Change Coordinator - Birmingham role at GBS Department: Business Improvement and Customer Service Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses … education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The IT Change Coordinator will support the operational IT change need within the business. GBS has implemented a number of new systems and the focus of this role is to lead … the continual improvement of these systems. Main Responsibilities About the Role: Enforce change management processes, ensuring that all changes are properly evaluated, prioritized, documented, and approved before implementation. Coordinate and facilitate the Change Advisory Board (CAB) meeting, working with delivery teams and key stakeholders to ensure that all changes are reviewed and approved based on their impact More ❯