1 to 25 of 134 Change Management Jobs in the North of England

Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by … working from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a … must A good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across More ❯

Change Analyst/Quality Assurance Analyst Location: Lytham St Annes, Lancashire (Office-based with some hybrid working) Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team . They are now seeking a Change Analyst/… for managing changes to technology systems while ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this Change Analyst/QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform … execute, and maintain test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for change management and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep More ❯

Annes, Lancashire Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team. They are now seeking a QA Analyst to join their IT department. In this role, you will be responsible for managing changes to technology systems while … ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform risk and impact analyses on proposed changes. Develop, execute, and maintain … test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for change management and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep them informed of More ❯

Unique opportunity for a Change Manager to lead strategic change initiatives that drive business transformation and cultural alignment. Responsible for shaping and delivering impactful change programmes, overseeing internal communications, and fostering employee engagement across the organisation. Working collaboratively with stakeholders from all departments to identify change requirements, develop engagement strategies, and ensure consistent messaging that supports … adoption and alignment with strategic priorities building a culture of continuous improvement, accountability, and collaboration Based in Leeds or West Bromwich, with hybrid working Responsibilities: Lead Strategic Change: Drive impactful business transformation initiatives that align with organisational goals and culture, ensuring that new processes, systems, or technologies are adopted effectively and efficiently. Change Plan Development: Translate complex concepts … into clear, compelling narratives and impactful change plans and executing initiatives that drive awareness, alignment, and team member action. Change Champions Network: Design and implement a change network that supports transformation initiatives and promotes a strong organisational culture. Business Transition: Prepare business areas for transition, support moves to new ways of working; establishing and implementing mechanisms to More ❯

Unique opportunity for a Change Manager to lead strategic change initiatives that drive business transformation and cultural alignment. Responsible for shaping and delivering impactful change programmes, overseeing internal communications, and fostering employee engagement across the organisation. Working collaboratively with stakeholders from all departments to identify change requirements, develop engagement strategies, and ensure consistent messaging that supports … adoption and alignment with strategic priorities building a culture of continuous improvement, accountability, and collaboration Based in Leeds or West Bromwich, with hybrid working Responsibilities: Lead Strategic Change: Drive impactful business transformation initiatives that align with organisational goals and culture, ensuring that new processes, systems, or technologies are adopted effectively and efficiently. Change Plan Development: Translate complex concepts … into clear, compelling narratives and impactful change plans and executing initiatives that drive awareness, alignment, and team member action. Change Champions Network: Design and implement a change network that supports transformation initiatives and promotes a strong organisational culture. Business Transition: Prepare business areas for transition, support moves to new ways of working; establishing and implementing mechanisms to More ❯

Head of Process Management/ITIL Process Manager Leeds area, Hybrid role – As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible … for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of … Process Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects … Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team/resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and … delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion More ❯

ITIL Process Manager/Head of Process Management Leeds area, Hybrid role – As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible … for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process … Manager/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

Change Lead - Payroll Programme page is loaded Change Lead - Payroll Programmelocations: Finsbury Park: Maidstone Bus Depot: Lacon House: Wakefield Bus Depot: Ashington Bus Depottime type: Full timeposted on: Posted Todayjob requisition id: JR031151# Main purpose of the position Arriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more … 2024.Arriva UK is embarking on a strategic transformation of its Payroll system, implementing iTrent across its UK Bus and UK Trains operations. We are seeking a dynamic and experienced Change Lead to support this critical programme, ensuring successful adoption, stakeholder engagement, and sustainable change across diverse operational environments. # Direct responsibilities Change Strategy & Planning Deliver a comprehensive … change management strategy aligned to the iTrent implementation roadmap. Conduct impact assessments of future go-live tranches and readiness evaluations across business units. Define further and track change KPIs and success metrics. Stakeholder Engagement Build strong relationships with key stakeholders across Bus and Train divisions, including HR, Operations, Finance, and IT. Facilitate already designed workshops, briefings, and More ❯

plans and all aspects of the automation development lifecycle. Plan additions, deletions and minor modifications to process automations and interfaces upon Trust-wide infrastructure and implement and manage the change control process to ensure services are not adversely impacted because of change. Implement automation and integration solutions in compliance with Trust security policies. Ensure critical automation applications offer high … governance forums to ensure that changes and new processes are only deployed into the live environment once all required checks and pre-requisites are in place according to the change management processes. Maintain and demonstrate an up to date knowledge of industry developments and best practice standards. 2. Service delivery Provide an efficient, reliable, responsive and timely automation … SLAs. Ensure that systems, processes and methodologies as specified are followed to deliver effective monitoring, control and support of service delivery. To provide reports to an agreed schedule including management and performance reports. 3. Support: Work with project leads on the implementation of new technology solutions, managing project deliverables in accordance with the Leeds Improvement Methodology. Work closely with More ❯

expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client … deliverables and prospective initiatives, ensuring familiarity with all Statements of Work/Change Requests and linking these to similar initiatives with other Client Leads within Sagacity Responsible for leading large client delivery teams and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our … client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs produced in a timely manner in line with client agreements) Influencing and facilitating decisions; communicating at all levels to obtain 'buy-in' from both the business More ❯

About the role We have an exciting opportunity for a Business Change Manager to join the Guinness Team. This is a permanent, full-time, 35 hours per week vacancy based in our Oldham, Bower House office. We are currently working to a hybrid working style. The overall purpose of the role is to shape, develop, and own end to … end business change activities for projects and programmes, to ensure that programmes and projects effectively prepare the business for the associated people, process, and technology change and adoption required to achieve the business benefits targeted. What we’re looking for We know that how we do things is just as important as what we do, so you’ll … with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate Essential: Proven track record of working autonomously in a Business Change role on a range of projects at varying levels of size and complexity, across the full project lifecycle. Previous experience of leading a Business Readiness or Change Adoption More ❯

Quantity Surveyor to join a high-profile civil engineering team delivering projects within the United Utilities AMP 8 framework. The successful candidate will be responsible for the full commercial management of civils projects, ensuring cost control, contract compliance, and value optimisation throughout the project lifecycle. This role requires close collaboration with design, construction, and supply chain teams to manage … subcontractor procurement, contract administration, payment applications, and final account settlements. You will lead on risk and change management, provide accurate forecasting and reporting, and support the delivery of projects on time and within budget. The role demands strong commercial acumen, excellent stakeholder engagement, and the ability to mentor junior staff while maintaining compliance with NEC contracts and industry … standards. Skills: Extensive experience in civil engineering quantity surveying within utilities frameworks Strong knowledge of NEC3/NEC4 contracts and contract administration Commercial management including cost control, forecasting, and budget monitoring Subcontractor procurement, negotiation, and management Preparation and agreement of valuations, payment applications, and final accounts Risk and change management expertise Excellent communication, negotiation, and stakeholder More ❯

An exciting opportunity has arisen for an experienced Change Lead to come and join a busy council in the North West to drive the implementation of the "Confirm" system and ensure the successful embedding of technological and procedural change throughout the organisation. The main duties of the Change Lead are: Lead the end-to-end implementation of … the Confirm system, ensuring alignment with organisational objectives and best practices in change management and business analysis. Design, develop, and execute a comprehensive change management plan, incorporating effective communication, stakeholder engagement, risk mitigation, and business process automation. Work collaboratively with cross-functional teams across highways, transport, and infrastructure to embed digital transformation initiatives and automate key … operational processes, drawing on business analyst techniques such as workflow analysis and requirements documentation. Develop and deliver a structured training plan for both management and the wider workforce, ensuring all staff are equipped to adapt to new systems and processes. Champion a culture of continuous improvement, supporting teams to embrace new business as usual (BAU) processes and adopt updated More ❯

to lead a critical initiative focused on transitioning technology vendors into live service as part of a wider digital transformation. This is a high-impact role, enabling enterprise-wide change and supporting our journey towards smarter, more connected, and more sustainable operations. What You’ll Do • Lead end-to-end delivery of service transition projects, ensuring new vendor services … with IT, business leaders, vendors, and external partners to deliver enterprise-wide technology solutions. • Collaborate with Commercial and Legal teams on contracts, SLAs, and vendor performance. • Apply structured business change management to derisk transitions and drive adoption. • Provide clear and confident communication to senior stakeholders, translating complex technical details into business value. • Align IT infrastructure, enterprise applications, and … digital transformation initiatives in large enterprise environments. • Strong knowledge of IT service transition processes, infrastructure, enterprise systems, and integrations. • A track record of delivering IT solutions that enable business change at scale. • Excellent stakeholder management skills, with the ability to influence senior executives. • Strong commercial awareness, including contract and SLA negotiation. • Exceptional written, verbal, and presentation skills. • Business More ❯

to lead a critical initiative focused on transitioning technology vendors into live service as part of a wider digital transformation. This is a high-impact role, enabling enterprise-wide change and supporting our journey towards smarter, more connected, and more sustainable operations. What You’ll Do • Lead end-to-end delivery of service transition projects, ensuring new vendor services … with IT, business leaders, vendors, and external partners to deliver enterprise-wide technology solutions. • Collaborate with Commercial and Legal teams on contracts, SLAs, and vendor performance. • Apply structured business change management to derisk transitions and drive adoption. • Provide clear and confident communication to senior stakeholders, translating complex technical details into business value. • Align IT infrastructure, enterprise applications, and … digital transformation initiatives in large enterprise environments. • Strong knowledge of IT service transition processes, infrastructure, enterprise systems, and integrations. • A track record of delivering IT solutions that enable business change at scale. • Excellent stakeholder management skills, with the ability to influence senior executives. • Strong commercial awareness, including contract and SLA negotiation. • Exceptional written, verbal, and presentation skills. • Business More ❯

will be passionate about working collaboratively and enjoy delivering within a fast paced and complex organisation, building trusting relationships with subject matter experts and stakeholders. You will have line management responsibility for a group of Product Owners and will support and mentor others as well as promote the work of the Product team. We welcome applications from across the … office base, and flexibility to travel as required for team collaboration. Main duties of the job As a Senior Product Owner, you'll be a trusted advisor and product management expert, working closely with stakeholders, suppliers, and users to shape and assure the design and delivery of the Future NHS Workforce Solution. Coordinate, oversee and guide the product development … products within a defined portfolio and/or a specific project Leading assurance activities across product design, development, and implementation Collaborating with NHS stakeholders to validate designs and support change management Supporting data migration and ensuring alignment with non-functional requirements Driving user satisfaction, uptake, and benefits realisation Leading pilot, testing, and implementation planning Managing risks and governance More ❯

are looking for highly motivated problem solver who thrives under pressure and has a passion for customer service. You will provide second line support of clinical applications including, incident management, request fulfilment, problem management, monitoring, change & release management and decommissioning. The role is full time, permanent at 37.5 hours per week. The role offers hybrid working … escalate and resolve issues and requests. Assist in the testing of new functionality and updates. Document support activities Maintain documentation including standard operating procedures. Participate in application upgrades and change management processes. About us At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a … literacy oExcellent communication skills oAbility to learn quickly, cope under pressure and prioritise own workload oLogical, flexible and enthusiastic oOrganisation skills oTeam player oProblem identification skills oPositive attitude to change Desirable oPresentation Skills Knowledge and Experience Essential Understanding of application purposes and requirements in a clinical environment e.g. Patient Administration System (PAS), Electronic Patient Records (EPRs) Experience using Microsoft More ❯

monitoring its progressDelivering IT projects within the agreed governance structure, timescales, scope and budgetTracking, prioritising and resolving issues and managing risks throughout the delivery processBudget and resource forecasting and management for each projectDefining the governance structure for each projectManaging Third Party deliverables and relationships in line with contractual obligationsProviding effective and timely reports to ensure stakeholders are kept up … project lifecycleLead a small team of project managers, business analysts and business product owners to ensure successful delivery of projectsLead on specific areas contributing to the development of the Change Function within the Change Management TeamKey skills:Significant experience of delivering progressive information technology change.Understanding what good design, development and testing looks like to enable robust discussions … with technology resources and suppliers on the project.Strong change management and leadership skills, and the ability to apply them to implement new systems and redesign work.Experience of running senior stakeholder meetings e.g. Steering groups as well as workshops to facilitate an agreed decision/outcome.Experience of commercial negotiations with suppliers to input into contracts for project delivery.Experience of More ❯

after 6 months/probation) Salary Range: £30,000 – £35,000 Are you a dynamic and driven individual looking to make a significant impact in the world of project management? We're excited to announce an opening for a Project Manager based in Manchester, Sale. If you're experienced and passionate about leading projects to success and thrive in … we want to hear from you About Thinc We are an IT Solutions company providing cutting-edge finance software, ERP systems, managed IT support, cyber security solutions, and cloud management to unlock a business's full potential. We help ambitious SMEs scale up with over 30 years of experience across multiple leading platforms, offering independent and impartial advice to … making your role crucial to our success. What an Ordinary Day Might Look Like: · Project Planning: Create and maintain realistic project plans, ensuring regular and accurate communication with stakeholders. · Change Management: Manage effective change control and ensure project deliverables are completed within agreed cost, timescale, and quality parameters. · Team Leadership : Lead and manage the project team, fostering More ❯

Scrum Master Bradford Hybrid working £70,000 to £75,000 A well established consultancy firm is looking for an experienced Scrum Master to lead technical change initiatives within the Flexcube core banking environment. The role involved applying agile principles to a core banking platform that is designed to be agile, open, and cloud-ready. A Scrum Master you will … Proactively identify, assess, and mitigate project risks. Facilitate agile ceremonies and support teams to remove impediments. Ensure clear communication with all stakeholders and senior leadership. Drive continuous improvement in change management and agile practices. Mentor and guide junior team members on best practices. The successful candidate will have the following skills Experience working with core banking tools Experience … working with Flexcube Stakeholder and change management Project governance and planning Risk and crisis management Agile methodology (value-driven delivery) Experience with Flexcube technical changes Bradford Hybrid working | £70,000 to £75,000 | This role is ideal for a seasoned professional who thrives in leading complex projects and fostering a culture of continuous improvement. If this seems More ❯

of remote international staff Take ownership of financial reporting , cash flow forecasting , budgeting , and 5-year strategic planning Collaborate closely with external advisors including banks, HMRC, and investors Drive change management initiatives to support business transformation Provide oversight of treasury management , with experience in hedging considered advantageous About You You will bring: Proven experience as a Finance … Director in a UK-based business, ideally within the tech or high-growth sector Strong background in change management and stakeholder engagement Ability to build trusted relationships with external advisors Experience in treasury management and hedging (preferred but not essential) Full right to work in the UK Immediate availability and commitment to a 3-day per week More ❯

a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story. As our Site Reliability Engineering Manager you will:- Lead, coach, and develop More ❯

a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story.As our Site Reliability Engineering Manager you will:- Lead, coach, and develop a More ❯

Project Manager (Case/Matter Management - Global Rollout) Location: Manchester (2 days in office/3 days remote - flexible hybrid working) Salary: Circa £120,000 + benefits About the Role My client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a modern … work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique opportunity to … and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will More ❯