Accrington, England, United Kingdom Hybrid / WFH Options
World Options Ltd
be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and … activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for changemanagement, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving … base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Financial & Outcome Focus: Develop compelling ROI models for proposed technology initiatives More ❯
phases of projects. Service Improvement and Innovation: Continuously evaluate new technologies and recommend improvements to enhance the effectiveness, efficiency, and reliability of IT services and platforms. Collaboration and Relationship Management: Build and maintain strong relationships across IT, business teams, and key suppliers to ensure cohesive working relationships and effective service delivery. Infrastructure Performance and Continuity: Ensure high availability, performance … proactive monitoring, capacity planning, and service continuity strategies. Standards, Documentation, and Governance: Develop and maintain technical standards, documentation, and best practices. Participate in peer reviews and ensure adherence to changemanagement and IT policies. Vendor and Supplier Engagement: Work closely with third-party vendors to deliver solutions and follow recommended best practices for system performance and reliability. Training … llneed: Essential skills & experience Strong interpersonal and influencing skills, with the ability to build proactive, constructive relationships at all levels-both internally and externally. Proven track record in driving change and delivering continuous improvement, with a focus on achieving tangible business outcomes. Solid project management skills with experience delivering projects on time, within budget, and aligned with objectives More ❯
a business understanding of the overall solution, to guide the IT function and related business functions in the overall direction and approach for SAP Finance and Controlling solution. Business Management - Establish and maintain relationships with the key business and technology stakeholders from the Finance functions, perform internal customer research, perform competitive analysis and product development and selection, drive alignment … amongst stakeholders, work within product budgets, bring products to market, refine and improve products Product Delivery Management - act as keeper of the vision, define product and solution roadmaps, coordinate business and IT resources, and determine suitable product lifecycles. Resource Management - oversee product delivery teams internal and external, coordinate with other product delivery managers, ensure best possible use and … prioritise use of all resources to deliver the maximum value and benefits from projects and programs within the portfolio. Dimensions • Management of key implementation projects with an asset value of up to £2 million per annum • Providing technology products and solutions across all Princes Group Finance worldwide. • Liaising with senior stakeholders in Finance functions such as Finance Director - Operations More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Here at Ruby Energy we continue to grow into 2025 and have a new position available for Senior Project Manager/Business Change Manager, based at our offices in Fleetwood. In this role, you will project manage the business change activities associated with major new business systems, including CRM, sales, billing, collections, and customer portals. You will be … new systems, effective workflows and the business adapting to new ways of working. Main Responsibilities (but not limited to): Coordinate and where appropriate lead on the end-to-end management of business change across the organisation, ensuring alignment with Ruby Energy's strategic objectives and transformation goals. Project manage change initiatives within the wider business operations function … key stakeholders to ensure that the business transformation programme is cohesive, well-coordinated, and that all necessary processes and systems are aligned for a smooth transition. Develop and manage changemanagement plans, ensuring that change initiatives are effectively communicated, and that all stakeholders are engaged throughout the process. Ensure business readiness for change by supporting the More ❯
Fleetwood, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
Here at Ruby Energy we continue to grow into 2025 and have a new position available for a Senior Project Manager/Business Change Manager.In this role, you will project manage the business change activities associated with major new business systems, including CRM, sales, billing, collections, and customer portals. You will be the key link between the introduction … Head Office in Fleetwood, with some travel to our offices located in Manchester. Main Responsibilities (but not limited to): Coordinate and where appropriate lead on the end-to-end management of business change across the organisation, ensuring alignment with Ruby Energy's strategic objectives and transformation goals. Project manage change initiatives within the wider business operations function … key stakeholders to ensure that the business transformation programme is cohesive, well-coordinated, and that all necessary processes and systems are aligned for a smooth transition. Develop and manage changemanagement plans, ensuring that change initiatives are effectively communicated, and that all stakeholders are engaged throughout the process. Ensure business readiness for change by supporting the More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
normal service operations. It also involves overseeing the Service Desk and Desktop Support teams, and managing software, hardware, and access control systems within the organisation. Responsibilities include owning the changemanagement process and ensuring adherence to ITIL principles for release, deployment, and change control. The role requires collaboration across the IM&T Leadership Team to ensure robust … incident and problem management processes from tier 1 to tier 3. Key Responsibilities: Oversee daily operations of the IM&T Service Desk Manage team performance Monitor system performance Train, coach, and develop staff Communicate during high-severity IT outages Govern the release/changemanagement process Identify and pursue service improvement initiatives Handle complaints, suggestions, and compliments … Essential Qualifications: Bachelor's degree in IT, Computer Science, or related field ITIL Foundation Desirable Qualifications: ITIL Practitioner in relevant competencies Essential Experience: Minimum 5 years in IT service management At least 2 years in a supervisory or managerial role Desirable Experience: Experience in IT service management within a regulated or healthcare environment Experience managing IT projects Essential More ❯
boards, and ensuring accountability across the project. We're looking for an IT Project Manager with experience managing Employee Central (EC) implementations or broader SuccessFactors modules, who can lead change, make informed decisions, and ensure smooth delivery across all phases of the project lifecycle. Key Responsibilities of the IT Project Manager: Lead the delivery of SuccessFactors-based HR transformation … Coordinate and facilitate regular project meetings, steering groups, and stakeholder updates to ensure project alignment and momentum. Engage with key internal stakeholders across HR, IT, Architecture, Testing, and Service Management teams. Manage third-party software vendors and consultants to ensure deliverables meet quality, time, and cost expectations. Apply structured changemanagement techniques to ensure smooth adoption of … managing project budgets up to £500k and coordinating cross-functional teams. Qualifications: Degree or Diploma in Computing, Business Administration, or a related subject (or equivalent experience). Advanced Project Management qualification (e.g. Prince2 Practitioner) - Essential Agile/SAFe accreditation - Beneficial This contract presents a high-impact opportunity for a driven and capable IT Project Manager with HR systems experience More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
priorities, adapting products and services where needed to meet both internal and external users needs, ensuring your product team builds the right things at the right time. Use product management principles and approaches to capture and translate user needs into deliverable outcomes for users. You will define the minimum viable product and define, agree and amend priorities where appropriate. … the right time to maximise user and business value. Work with internal and external customers to analyse the needs and align the product roadmap to strategic goals. Using product management principles and approaches, you will capture and translate user needs into deliverable outcomes for your end user. You will define the minimum viable product and define, agree and amend … thinking and problem solving within and beyond your team, using appropriate techniques and tools to identify and prioritise further issues and opportunities to explore. Working with key stakeholders and management teams, you will ensure products are delivered consistent with NHSBSA approaches and values, including relevant governance frameworks, and report on project process, priorities, risks and solutions. Using your networks More ❯
would start with the team's stand-up meeting for the current sprint where you'll discuss your workload and any blockers, or you may attend a major incident management meeting where as the senior engineer on call have worked on problem root cause and resolution. Next, you may have development coding which could be a new function, problem … activity. As this role includes support, you may have problem tickets to resolve requiring detailed knowledge on the application and central bank settlement. You may draft and raise a change request through the Bank's formal processes or attend an audit representing technology. As a senior engineer, you may hold learning/master class sessions so that colleagues in … considered. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL ChangeManagement process, has business-critical processes that depend on our RTGS environment, and requires incidents on these technologies to be resolved quickly. How This Role Fits into the More ❯
Birmingham, Leeds, Liverpool, London, United Kingdom Hybrid / WFH Options
UK Health Security Agency
DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has … disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting/problem solving), in delivery (both technology and changemanagement aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of … will also be responsible for defining UKHSA's product/platform offer to meet UKHSA's business strategy and needs with respect to workplace applications/platforms, IT service management and infrastructure and networks. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including More ❯
We are looking for a highly organised and proactive Change & Project Coordinator to join our Project Management Office (PMO) . This pivotal role is responsible for overseeing the end-to-end management of change requests, ensuring smooth transitions from change assessment to project delivery, and providing operational support to Project Managers across a variety of … initiatives. Acting as a bridge between change governance and project execution, you will ensure that all submitted change requests are robust, actionable, and properly transitioned into projects when required. You will manage approval processes, support project resourcing and scheduling, monitor risks, and contribute to continuous improvement through post-project evaluation and reporting. Your work will play a key … role in maintaining operational efficiency, risk mitigation, and organisational responsiveness to change. Key Responsibilities Change Governance and Lifecycle ManagementChange Advisory Board (CAB) Facilitation Change-to-Project Transition Project Manager Workload Oversight Pipeline Management and Project Readiness Risk Coordination and Escalation Operational Support for Project Managers Project Completion and QA Feedback Loop Reporting and Record More ❯
senior stakeholders within IT, Global Businesses, Finance • Work closely with their respective Portfolio Manager and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour. • Provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions. • Lead end to … end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management. • Provide financial analysis, including being able to contextualize financial data into business activities and conclusions. • Own the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate. • Have … meet the following requirements: • 15+ years of relevant IT experience, with minimum 5+ years of experience in project and programme • Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile. • Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level. • Proven experience More ❯
seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and changemanagement aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding … will be passionate about your work, technically adept, open with those you work with, and keen to do your best to support your colleagues and teams. Your previous service management experience will ensure you are confident with case supervision, building and enhancing case management capability, whilst providing excellent customer service. We want our service managers to be excited … of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & ChangeManagement - Direct incident, problem, and changemanagement activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product managers, architects … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯
Preston On The Hill, Cheshire, United Kingdom Hybrid / WFH Options
NMS Recruit Ltd
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
NMS Recruit
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Daresbury, Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
NMS Recruit Limited
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Warrington, Preston on the Hill, Cheshire, United Kingdom Hybrid / WFH Options
NMS Recruit Ltd
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Langham Recruitment
tools. About the Role: As Senior IT Project Manager, youll take ownership of a range of internal projects including a COINS cloud migration, P2P process improvements, payroll systems, document management, and Power Platform-based tools. Youll work closely with stakeholders across the business to ensure delivery is aligned with strategic needs and drives measurable improvements. Youll play a key … process mapping with stakeholders Coordinate IT and third-party resources to ensure successful implementation Improve delivery structure and apply governance to internal IT projects Support user adoption, documentation, and changemanagement initiatives What Were Looking For: Proven experience as a Project Manager delivering ERP or business systems projects Ideally experience with COINS, or similar platforms such as SAP More ❯
Managing Consultant level) and have the skills and experience to help shape the practice whilst also focusing on growing the pipeline. Candidates need to have strong commercial and people management skills as you'll be working towards sales targets and KPI's. What you'll be doing Contributing to the growth of the Dynamics 35 community, working towards an … leaders, including C-suite level Required certifications Holds the relevant Microsoft Certifications (Azure, Copilot, Dynamics 365, and Power Platform) Professional degree in Computer Science, Engineering, Finance, or Business Delivery Management Certifications such as Scrum, Agile, ChangeManagement, or Project Management. UK government security clearance (BPSS or SC) currently held or eligible Modis International Ltd acts as an More ❯
Managing Consultant level) and have the skills and experience to help shape the practice whilst also focusing on growing the pipeline. Candidates need to have strong commercial and people management skills as you'll be working towards sales targets and KPI's. What you'll be doing Contributing to the growth of the Dynamics 35 community, working towards an … leaders, including C-suite level Required certifications Holds the relevant Microsoft Certifications (Azure, Copilot, Dynamics 365, and Power Platform) Professional degree in Computer Science, Engineering, Finance, or Business Delivery Management Certifications such as Scrum, Agile, ChangeManagement, or Project Management. UK government security clearance (BPSS or SC) currently held or eligible Modis International Ltd acts as an More ❯
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
will act as the bridge between the client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment … to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and ChangeManagement: Lead service management processes for incidents, proactively identify and address potential problems, and oversee the implementation of changes. Service Level Management: Monitor and report on … service performance, identify areas for improvement, and drive initiatives to enhance service quality. Risk and Issue Management: Proactively identify, assess, and mitigate service risks and issues, escalating and managing them effectively. Vendor Management: managing relationships with third-party vendors and partners. Financial Management: Manage the financial performance of service engagements, tracking budgets. Continuous Improvement: Champion a culture More ❯