Application Support Analyst
- Location
- Borehamwood, England, United Kingdom
with technical and non‐technical stakeholders to resolve issues efficiently. Support ITIL‐aligned incident, problem and change management processes. Contribute to continual service improvement and operational best practice. Promote ownership, accountability and a customer‐focused approach to service delivery. About you Proven experience supporting business‐critical production applications … ITSM tools. A good understanding of the software development lifecycle, including testing, deployment and release activities. A proactive, customer‐focused approach and commitment to continuous improvement. Qualifications and desirable experience Experience supporting insurance, financial services or other regulated business applications. Experience with Instanda or NetSuite. Exposure to application monitoring ...