Salesforce Administrator & Business Systems Manager
- Location
- Greater London, England, United Kingdom
Deliver user training, guidance, and documentation to drive effective platform adoption. Support change management activities associated with new processes and system enhancements. Documentation and Continuous Improvement Maintain clear documentation of platform changes, configurations, and development decisions. Proactively identify opportunities to enhance business processes and Salesforce functionality. Promote … continuous improvement through best practice recommendations and system optimisation. Testing and Release Management Coordinate and support user acceptance testing with business stakeholders. Assist with release and deployment activities in line with CRM governance processes. Ensure all changes are documented, tested, approved, and ready before production release. ...