Head of Digital Technology Operations and Cybersecurity
- Hiring Organisation
- Tech4 Limited
- Location
- Sevenoaks, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 85,000 - 93,000 Annual
value agreements and performance metrics. Champion user-centred design to improve customer and colleague experience, reducing effort and increasing engagement. 2. Operational Service Management & Continuous Improvement Lead planning, delivery and control of Digital Technology services and infrastructure, ensuring they meet business requirements and deliver value Establish … embed ITIL-aligned service management processes, tools and performance frameworks. Drive a programme of continuous improvement and projects, delivering to agreed scope, quality, cost and timelines. Lead major incident, problem and service recovery management, ensuring effective and tested response capability. 3. Infrastructure, Architecture & Technology Leadership Provide technical ...