Global Service Manager
- Location
- Worthing, England, United Kingdom
drive performance management through global KPIs and SLAs, leveraging data and analytics to improve decision-making, governance, and operational outcomes.* Lead transformation and continuous improvement initiatives, enhancing standardisation, automation, and visibility across global service operations.* Build and lead a high-performing global organisation, driving capability development, succession … planning, and a culture of accountability, customer focus, and continuous improvement.* Act as a key strategic partner to product, engineering, and quality teams to embed serviceability, reliability, and sustainability principles into product design, ensuring right-first-time outcomes and reduced lifecycle cost.* Leverage field service data, repair insights ...