26 to 50 of 56 Customer Engagement Jobs in the West Midlands

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents. In conjunction with the DSS leadership, develop … digital imaging and forensic investigation tasks on Windows and Linux hosts. Conduct initial triage on suspicious artefacts using both commercial and bespoke tools Provide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents. Provide written and verbal reports to the wider IR team ...

lead PreSales activities to drive software sales specifically for our MOM/MES portfolio, focusing on acquiring new customers and expanding existing electronic accounts Customer Engagement & Needs Assessment: Engage with customers and prospects to gather business and technical requirements, analyze market trends and existing IT infrastructure, identifying solutions … addressing customer needs to support sales efforts. Solution Demonstration & Positioning: Apply expertise in customer business needs, engineering/manufacturing processes, and industry standards to prepare and deliver compelling demonstrations of proposed software solutions, applying both customized and standard materials. Essential Communication: Articulate how our software solutions address customer ...

digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions … remote role with occasional client visits, open to candidates across the UK or Ireland . Key Responsibilities Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM) Run discovery workshops and translate requirements into clear solution designs Configure CE, manage build cycles, and support testing and deployment ...

Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking … that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance.Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance ...

work closely with internal teams and external clients, ensuring projects remain on track while maintaining clear communication, accurate documentation, and high levels of customer engagement throughout the project lifecycle. A key part of the role will involve liaising directly with clients, providing project updates, coordinating implementation activities, scheduling … delivery methodologies Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills Strong relationship-building skills and a customer-first mindset Advanced Microsoft Office skills, including Excel, Word, and PowerPoint High attention to detail and excellent problem-solving skills The client ...

this would be circa 180M pa. Be part of a small team of Business Development Managers that including oversight, business objectives, performance management and customer relationships. Key Responsibilities Builds and maintains a robust 12-24 month strategic opportunity pipeline aligned to priority platforms and customers. Maintains pipeline coverage greater … than annual sales target with clear conversion milestones (incremental opportunities that delivery sales plan with factored probability) Leverage market insight and customer engagement Ensures sustainable long-term growth Holds monthly pipeline reviews. Further enhance RFQ and bid management processes to improve speed, quality, and win rates ...

Auth0 — authentication flows, token validation, and secure API integration. D365/FinOps integration — OData API, entity model, and data export patterns. Microsoft Dynamics 365 Customer Engagement (CE) — familiarity with CE configuration, customisation, or development. A significant portion of the broader programme work will be delivered ...

maintenance of email marketing campaigns. This role helps ensure the delivery of timely, accurate, and on-brand email communications that support lead nurturing, customer engagement, and conversion goals, upholding the Club brand standards. Daily duties and responsibilities will include: Assist in the build, testing, scheduling, and deployment ...

wants to grow into a Cyber Focussed Architecture position over time delivering a range of network and security focused projects across our clients customer base. This role will suit someone who is a current network engineer with 3-5 years experience and wants to move into a career … project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead ...

stack development Work Approach Ownership of processes: Address challenges comprehensively instead of in isolated segments. An agile and iterative approach with defined accountability. Consistent customer engagement to ensure our product evolves in alignment with their requirements. Core Values A proactive approach: Identify and address problems, consistently driving enhancements. ...

small portfolio of complex enterprise accounts. You’ll build trusted relationships with senior and executive stakeholders, develop a deep understanding of each customer’s business and ensure they maximise the value of the Pinewood.AI Automotive Intelligence Platform and our growing portfolio of AI solutions. You’ll work closely with … identify opportunities to increase platform adoption, introduce additional products and capabilities, and build strategic account plans that support retention, revenue growth and measurable customer outcomes. Working closely with Delivery, Product, Support, Sales and other teams across Pinewood.AI, you’ll act as the senior internal voice of the customer ...

promotional and marketing campaigns across retail, e-commerce and social media. Manage and grow the company's social media presence, creating opportunities to increase customer engagement and sales. Analyse sales and marketing performance, identifying trends, opportunities and areas for improvement. Monitor competitor activity and market trends, using insight … commercially driven, intelligent, energetic and proactive. Motivated by targets, performance and achieving results. Enjoys managing and developing people and is comfortable leading a customer-facing team. Is confident speaking to customers and believes in the value of face-to-face selling. Has a proactive approach and will pick ...

D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice click apply for full job details ...

Standard Life, a UK retirement specialist, invites applications for a Head of Digital & CRM to shape our customer engagement strategy across web, mobile, and omni-channel journeys. You will lead transformation, leveraging data, identity and marketing automation to improve outcomes for customers, advisers and colleagues. This senior role ...

high-quality solutions.Participating in code reviews and providing constructive feedback to maintain code quality standards.Must-Have Skills: D365CE: Demonstrated proficiency in Dynamics 365 Customer Engagement (CE) development.C#: Strong experience in C# programming language for developing scalable and maintainable applications..NET: In-depth knowledge of the .NET framework ...

develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development … individual pipeline health to drive consistent business growth. Analyse sales data to identify trends, opportunities, and areas for improvement. Develop and maintain strong customer relationships and expand customer engagement. Support Partner Managers in increasing conversion rates and revenue generation. Ensure accurate CRM management and sales forecasting. Monitor team ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‐optimised, and aligned with the customer’s business outcomes.Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization.Translate ...

Develop and deliver regional sales growth strategies across the Middle East, Israel, Africa and Eastern Europe. Lead and develop channel partners to improve performance, customer engagement and market reach. Monitor pipeline, forecasting and sales activity to drive profitable growth. The Candidate: Experience managing distributor and agent networks ...

About the Role LHH is partnering with a leading international manufacturing and engineering business is seeking a Customer & Marketing Insights Lead to drive data-led decision making across its EMEA operation. This is a highly visible role with significant influence across marketing, commercial, sales, product and leadership teams. … responsible for transforming complex customer, pricing, commercial and marketing data into actionable insights that drive revenue growth, improve profitability and strengthen customer engagement. Combining advanced analytics, commercial acumen and stakeholder engagement skills, you'll build scalable reporting solutions, develop insight frameworks and help establish a single source ...

period of growth, they are looking for an ambitious and commercially focused Fabrication Business Development Manager to develop new business opportunities and grow the customer base across the UK. The Role This is a hands-on business development and sales role focused on identifying, developing and securing new manufacturing … opportunities. You will be responsible for building new customer relationships, generating enquiries, securing quotation opportunities and converting prospects into long-term customers. Working closely with engineering, estimating and production teams, you will play a key role in increasing sales revenue and expanding the company's presence across target industrial ...

Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every … develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet ...