276 to 300 of 494 Customer Insight Jobs in London

operations team to ensure new pieces are efficiently listed online Ensure consistency across all digital channels in terms of imagery, language, and tone Provide customer insights and sales data to inform digital strategies and inventory decisions Skills and Experience Strong skills in Adobe Photoshop and basic video editing (Premiere ...

industry Expertise in CX is currently advantageous: end-to-end CX transformation (strategy to delivery), service design, blueprints, journey mapping, design thinking, and customer insights are sub-capabilities in high-demand Proficiency in Data and Analytics is key for our Digital team. Highly sought-after skills include expertise ...

paid social media, including Google Ads and retargeting campaigns. Manage email marketing, audience segmentation, automation and lead nurturing. Monitor campaign performance, ROI and customer insights to improve results. Support product launches, exhibitions, webinars, educational events and promotional campaigns. Work with the International Sales Manager on market-specific and multilingual ...

escalate to managers. Able to identify and triage issues with specific features but understand how multiple features are interrelated and catches more complex problems. Customer Insights: Effectively defines proper measurement and instrumentation for a product to analyze results post-release/launch. Assesses the quality of existing ...

delivers measurable value. You’ll work closely with senior business, technology, risk and compliance stakeholders to translate business needs into product priorities, improve the customer experience and ensure the product is supported by effective governance, insight and continuous improvement. To be successful as a Senior Product Manager … communication skills, with the ability to influence across business, technology, risk and other functions. Experience driving product adoption, change and continuous improvement, using customer feedback and business outcomes to shape priorities. Some other highly valued skills may include: Experience in customer experience, journey mapping or service design, with ...

other leading cloud environments — so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com . Customer Lifecycle Marketing Manager The position available is for aLifecycle & Retention Marketing Managerwho will be pivotal in devising and implementing strategies for the post-sale … lifecycle . This role focuses on activating, engaging, retaining, and expanding the network of AvePoint customers. It is of utmost importance for enhancing customer value throughout their lifecycle, from onboarding to product education, retention, reactivation, and ultimately expansion. Key Responsibilities The responsibilities of the role include: Ownership and scaling ...

Overview Mastercard is seeking a Vice President, Field CISO, Commercial, for Europe to join a global team of senior security advisors responsible for deep customer engagement, executive influence, and cybersecurity thought leadership. This role operates as a frontline interface to the world’s leading CISOs, shaping strategic partnerships … Region and driving cybersecurity thought leadership, client engagement, and business growth across the region. Key Responsibilities Role Serve as a trusted advisor to senior customer executives, including CISOs, CIOs, CROs, and Boards. Provide strategic guidance on cybersecurity, cyber resilience, fraud, digital trust, risk management, and emerging technologies. Translate complex ...

media planning with client management. As part of a fully localised planning and buying model, you will play a key role in delivering connected customer experiences across the entire customer journey. Agency Omd Job Function Account Management and Growth Job Subfunction Account Management What You'll Be Doing … Drive growth against client KPIs through advanced bidding strategies, automation and data-led optimisation. Apply eCommerce best practices to improve online sales, revenue growth, customer acquisition and customer lifetime value. Ensure media strategies effectively connect upper and lower funnel activity to maximise overall business performance. Embed testing ...

inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

direct-to-consumer products in London. You will own the Product Analytics strategy, roadmap and delivery, building predictive models and implementing experimentation to optimise customer journeys, engagement and retention. Lead a high-performing team, partner with Product, Design and Engineering, and embed customer insight throughout the product ...

TransUnion's Job Applicant Privacy Notice Team Overview The Measurement Product team is focused on transforming how marketers understand and optimize performance across the customer journey. The team leads the strategy and development of TransUnion's measurement portfolio, including Marketing Mix Modeling (MMM), Multi-Touch Attribution (MTA), Closed Loop … scalable, privacy-conscious solutions that deliver faster insights, greater transparency, and more actionable measurement for advertisers. The team's roadmap is centered on increasing customer self-service, expanding industry-specific measurement offerings, and creating a more connected measurement ecosystem that helps clients make better marketing investment decisions. This role ...

responsible for: Setting and delivering product strategy across clinical trial recruitment and research data services. Leading product discovery, validation, roadmap planning and prioritisation using customer insight and data. Working closely with engineering teams to agree priorities, manage trade-offs and deliver product outcomes. Building relationships with pharmaceutical, academic … research customers to understand their needs and identify opportunities. Turning individual customer requirements into scalable product capabilities rather than one-off solutions. Defining product requirements, acceptance criteria, success measures and delivery plans. Working collaboratively with engineering, data, design and clinical teams in regulated environments. Balancing commercial requirements with research ...

sales engagement across strategic accounts and the wider EMEA region. Working closely with Sales, Field Marketing, Communications, PR, and external partners, you will leverage customer insights, market intelligence, and industry trends to create compelling content that influences buying decisions and strengthens Fortinet's positioning trough out the customer journey. If you're customer-obsessed, innovative, and passionate about turning complex industry challenges into impactful stories, we'd love to hear from you. Key Responsibilities Own and execute EMEA vertical-specific messaging frameworks and content strategies aligned with business objectives and solution positioning, supporting primarily ...

drive growth across the UK and Europe from London, with occasional travel to Bath, Dublin or Edinburgh. You will lead sales, account management, customer success and marketing, shaping the commercial strategy and building the team to scale our investment infrastructure platform. You will partner with product, engineering, finance, operations … risk and compliance to align customer insight with strategic investment. #J-18808-Ljbffr ...

expanding its Global Customer Success team in London. You’ll build trusted relationships with enterprise insurers, drive adoption, manage renewals and translate customer insight into product and commercial decisions. You’ll work across Sales, Product and Delivery to deliver high-quality engagements and influence the roadmap while … maintaining strong account health. The role offers ownership, complex enterprise relationships and opportunities to shape how Customer Success scales at hx. #J-18808-Ljbffr ...

IntroductionJob Title: Customer Success ManagerLocation: United KingdomAbout SymphonyAI Retail: SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver … exceptional customer experiences. Overview: We are seeking an experienced Customer Success Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in the EMEA region. Based in the UK, you will drive renewals, expansion, and value realization by partnering closely with ...

market strategy for the company Boards , driving positioning, messaging, product launches, market intelligence, sales enablement, pricing and packaging, and customer adoption across key segments and regions. We are looking for a strategic B2B SaaS product marketer withstrongtechnical aptitude who can translate complex technology into compelling customer value. … experience in aSAAStechnology company.Exposure to product-led growth (PLG) is highly valuable. You will partner closely with Product, Engineering, AI/Data, Sales, Marketing, Customer Success, Enablement, Finance, and senior leadership toidentifymarket opportunities, influence product strategy, and bring differentiated technology solutions to market. This is a high-impact role ...

Canada. 4 days per weekApplicants must have the right to work in UK, France OR CanadaThe Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio … analytical capability, and problem solving skills to drive improvements and ensure alignment with organizational goals. The Service Portfolio Project Manager contributes expertise across support, customer success, and professional services, shaping both, and delivering against short and long term service roadmaps. Success in this role depends on building strong cross ...

Manager to shape positioning, messaging and go-to-market plans for the Protection Platform. You will work across Product, Sales and Marketing to align customer insight with product value and differentiation. You will drive launches, enablement and market insights, helping to optimise adoption and commercial impact across ...

lead both client strategy and product development across a portfolio of ambitious brands. This role sits at the intersection of commerce, media, data and customer insight, requiring someone who can think strategically, build strong client partnerships and create innovative solutions that drive measurable commercial growth. The Role ...

will collaborate with engineering and business stakeholders to deliver value and shape product direction. You will lead discovery, prioritise opportunities, and use data and customer insights to inform decisions, while championing AI tools to enhance delivery and outcomes. #J-18808-Ljbffr ...

globally. You will lead a high-performance data team and partner with Commercial, Sales, Marketing and Energy Markets to shape pricing, customer insights and strategic decisions. You will blend hands-on data work with leadership to deliver measurable business impact. Expect engagement with senior leadership and flexible, multi-market ...

sales for large enterprise accounts. You will partner with account executives, lead discovery, and deliver tailored, value-driven demos while shaping product direction with customer insights. This role emphasizes AI platforms, data modelling, and cross-functional collaboration to close multi-product opportunities. #J-18808-Ljbffr ...

leading AI firm in the UK is seeking a strategic thinker to drive growth and develop customer insights. This role involves collaborating with the CEO on refining buyer personas and executing marketing strategies. The ideal candidate has experience within early-stage B2B startups, a strong bias for execution ...

candidates who share our values: Stay Ahead, Stay Agile We don’t just adapt-we anticipate change and act with confidence. Curiosity, data, and customer insights help us stay ahead of the curve. We embrace challenges as opportunities and remain resilient under pressure. By staying open to new ideas ...