426 to 450 of 495 Customer Insight Jobs in London

five years' experience working in enterprise architecture, helping shape technology strategy, target-state architecture and roadmaps within complex organisations. Translate business priorities and customer needs into technology capabilities that support transformation and deliver meaningful outcomes. Build trusted relationships with senior stakeholders and third-party partners, using influence, collaboration … technology decision making across large scale change initiatives. Take a pragmatic and collaborative approach, balancing long term vision with delivery realities, organisational priorities and customer needs. Experience in a customer facing environment is essential, and experience within financial services or another regulated sector would be beneficial. ...

helping customers maximise the value of Cloudflare’s platform. You will collaborate cross‐functionally with Sales, Support, Product, and Engineering to advocate for customer needs and influence our product roadmap. We are looking for a seasoned technologist who thrives on solving real‐world challenges and acting as a trusted … specifically Workers and Workers AI platforms. Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare’s offerings in customer environments. Diagnose complex technical issues and deliver effective, strategic solutions in close collaboration with support and product teams. Manage and navigate complex configurations, utilizing ...

make every digital experience relevant in the moment it happens. Following the merger of the two pioneers earlier this year, we unify experimentation, personalization, customer insights, commerce optimization, feature management, and customer engagement on a shared data foundation, with AI built into the core rather than bolted … about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys. THE TEAM Team Name & Location: Mid Market Customer Success team, based in London. Team Composition: You will join a global Customer Success organization of 12 CSMs spread across the UK, India ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

extraction into a seamless, scalable, and intelligent billing platform. This is a mission-critical role where you will directly shape our commercial strategy, enhance customer trust, and build a key pillar of our competitive advantage. What You’ll Do Own the vision, strategy, and roadmap for our Spend ecosystem … Drive high-velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user experiences that simplify the user experience Help millions ...

global scale. We lead the compose, planning, and delivery of tailored Splunk solutions—including SIEM, SOAR, and AI-driven security operations—that address critical customer security needs. We partner with senior customer leaders to guide security adoption journeys, optimize threat detection and response, and ensure solutions deliver measurable … maximize technology investments. AI-Driven Security: Apply sophisticated AI and automation tools to optimize security operations, automate incident response, and improve detection efficacy. Customer Management: Develop and maintain high-value relationships, ensuring technical alignment with customer security objectives. Documentation Excellence: Define and implement documentation standards for sophisticated security ...

global scale. We lead the compose, planning, and delivery of tailored Splunk solutions—including SIEM, SOAR, and AI-driven security operations—that address critical customer security needs. We partner with senior customer leaders to guide security adoption journeys, optimize threat detection and response, and ensure solutions deliver measurable … maximize technology investments. AI-Driven Security: Apply sophisticated AI and automation tools to optimize security operations, automate incident response, and improve detection efficacy. Customer Management: Develop and maintain high-value relationships, ensuring technical alignment with customer security objectives. Documentation Excellence: Define and implement documentation standards for sophisticated security ...

extraction—into a seamless, scalable, and intelligent billing platform. This is a mission‐critical role where you will directly shape our commercial strategy, enhance customer trust, and build a key pillar of our competitive advantage. What You’ll Do Own the vision, strategy, and roadmap for our Spend ecosystem … Drive high‐velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user experiences that simplify the user experience Help millions ...

integrations. This is your chance to make a real impact in a fast-growing fintech, working with talented teams to deliver secure, scalable, and customer-centric banking experiences. Key ResponsibilitiesOwn the end-to-end product vision for Business Accounts, delivering a world-class banking experience for SMEs and sole … controls. Drive development of new capabilities including local IBANs, multi-currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer ...

stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team … contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. ...

Software Support team to accommodate 24/7 coverage and is looking for a talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal … shift of Tuesday‐Saturday, 5:00 AM -2:00 PM Consistently named a Top Workplace , we have a long‐standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan®, one of our most recognized products, is used by our clients in over 60 countries ...

refining delivery pipelines. Human-Centered Product Discovery Embed and reinforce a human‐centered approach, obsessing over consumer needs to reimagine digital interactions. Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions. Define robust success metrics and customer‐driven acceptance criteria to measure … APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery. Data‐Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization. Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status ...

product we sell is semi-custom. That is a strength commercially – and a bottleneck in delivery. Our Delivery Managers are excellent at taking a customer from signature to live, but the technical edge cases inherent in a semi-custom build – a tagging model that won't behave, an integration … Implementation Manager with an engineering title. Not the owner of a personal portfolio of accounts. Not a project manager – Delivery Managers keep owning the customer relationship and timeline. Not a Product or Engineering function – you live and are measured inside Delivery. What you'll do Unblock the Delivery team ...

Designer will play a critical role in understanding user needs, conducting research, facilitating discovery workshops, and designing intuitive, user-centred experiences that enhance usability, customer satisfaction, and product adoption across both platforms. This role requires close collaboration with Product Management, Engineering, Business Operations, and clients to define and deliver … innovative user experiences driven by customer insights and best-practice design principles. Details Location - London Hybrid - 3 days/week in office Duration - Initially 6 months Rate - £600/day Inside IR35 via Umbrella Key Responsibilities Financial services experience is a must Engage with customers, partners, and internal stakeholders ...

customers. As part of a growing European team, you'll also help shape Aurora's presence in key markets across the region. Your customer insights, market feedback, and competitive observations will influence go-to-market strategy, inform product direction, and help establish the playbook for continued growth in Europe. … negotiation, and close Build and maintain a healthy pipeline through outbound prospecting, inbound demand, and partner-sourced leads Conduct structured discovery conversations that connect customer challenges to measurable business outcome across sales efficiency, design accuracy, and regulatory compliance workflows Partner with Solutions Engineering to deliver tailored product demonstrations ...

Cyber Security campaigns. You’ll plan and deliver activity that attracts new SME and mid-market customers and supports growth across the existing customer base. This is a hands‐on role, combining campaign strategy with building email journeys, running webinars and events, and working closely with Sales to generate … events calendar, including in‐person events and partner‐funded activity. Work with Sales and account management to target the right businesses, decision‐makers and customer opportunities. Manage vendor co‐marketing relationships and Market Development Funds, including applications, claims and supporting evidence. Work with the digital marketing team ...

vision, strategy, and execution for a product that is fundamental to our global growth and our promise of radical efficiency. You will turn deep customer insights and complex technical challenges into an elegant, scalable integration platform that delights finance leaders and becomes a key driver of our competitive advantage. … Oracle NetSuite, Microsoft BC or F&O.A Sharp Eye for UX: You understand what makes a great user experience and have experience creating customer-facing products that are intuitive and impactful. SaaS-Savvy: Comfortable working on B2B platforms and collaborating with finance stakeholders, especially in areas like finance ...

Manager -12 month FTC, you must have the following essential skills; Experience working with software engineering teams as a Product Manager Demonstrable experience delivering customer-facing digital products Excellent understanding of product management fundamentals with a clear bias towards customer outcomes Some other highly valued skills may include … control functions. Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives. Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

engineering team. This is an engineering-first role: FDEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with clients' engineering teams to identify problems and design, build, and ship the solutions that solve them. As an early member … customers, in a role that combines hands‐on engineering with direct client ownership. You’ll do tough system design calls under real customer load, and customers will trust you to get their hardest integration and workflow problems actually solved. You’ll operate autonomously, defining your own path ...