451 to 475 of 495 Customer Insight Jobs in London

Forward Deployed Software Engineer

Location
Greater London, England, United Kingdom
engineering team. This is an engineering-first role: FDSEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with clients' engineering teams to identify problems and design, build, and ship the solutions that solve them. As an early member … customers, in a role that combines hands-on engineering with direct client ownership. You'll do tough system design calls under real customer load, and customers will trust you to get their hardest integration and workflow problems actually solved. You'll operate autonomously, defining your own path ...

Product Manager, Search

Location
Greater London, England, United Kingdom
experience. You demonstrate fluency with search measurement and know how to actually move it. You show strong product judgment, backed by data literacy and customer insight. You work backwards from the customer problem, and you can weigh that against the most urgent business problems at the same time ...

product manager in banking

Location
Greater London, England, United Kingdom
Описание: Metro Bank is a relationship-led bank that provides banking services and focuses on building trust through authentic customer connections. Задачи: Own the product backlog and delivery roadmap for stores, covering branch and teller operations, cash and cheque transactions, foreign exchange, and in-store customer servicing; Shape … platform strategy into squad-level outcomes, priorities, and acceptance criteria for teller session and authentication, cash deposits, and cash exchange journeys; Prioritise work across customer value, business impact, delivery feasibility, technical health, and regulatory requirements; Act as the primary product manager for the stores squad and make timely trade ...

Senior Manager, Product Design (f/m/d)

Hiring Organisation
Contentful
Location
London, UK
Employment Type
Full-time
native design leadership looks like at Contentful, at a moment when the company is actively maturing that muscle. The Contentful platform includes AI powered customer facing features, and accordingly, we progressively evolve our design tooling and ways of working to take advantage of emerging technologies. You can be located … will be joining at a pivotal moment: Contentful's recent acquisition by Salesforce puts this team's work in front of a massive new customer base, giving you a rare chance to help shape design at a large scale. What You Need To Be Successful8+ years of product design ...

Business Operations Specialist

Location
Greater London, England, United Kingdom
years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But it’s just the start: we’re busy expanding internationally, working … onboarding process as they transition to sustainable EV energy. This is an excellent opportunity for someone with great communication skills and a passion for customer service to learn the operational ropes of a high-growth scale-up. What You’ll Do Own the onboarding process by managing and executing ...

Engagement Manager

Location
Greater London, England, United Kingdom
earned reputation for craft and quality. The role The Engagement team partners with forward-thinking customers to transform how they hire. This isn’t customer support - it’s strategic engagement. You’ll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes … tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights. Key ownership areas: Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level, to drive business outcomes with AI. Guide organizations ...

Account Executive

Location
Greater London, England, United Kingdom
close Build relationships with enterprise customers across procurement, operations and supply chain functions Partner closely with founders on go to market strategy, messaging and customer feedback Help define and improve our sales processes, tooling and playbooks as we scale Lead complex discovery conversations with senior stakeholders and enterprise buyers … Work cross functionally with product and engineering to relay customer insights and shape roadmap priorities Manage pilots, commercial negotiations and procurement processes with enterprise organisations Represent Magentic externally across customer meetings, events and industry conversations What We’re Looking For Experience in an Account Executive or Senior Account ...

Staff Product Manager - Spend & Expense Platform

Location
Greater London, England, United Kingdom
vision, strategy, and roadmap for our Spend ecosystem Drive high-velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user … Empower Your Team:Lead with a servant-leadership approach help stay focused, remove distractions, and foster creativity and collaboration What You’ll Need Strong customer empathy and design thinking, with a passion to understand the entire expense lifecycle — from the moment of spend inception through automated reconciliation to final ...

Senior Digital Analytics Lead - Customer Insights

Location
Greater London, England, United Kingdom
Argos, a digital-led UK retailer, is seeking a data analytics professional to deliver deep-dive Customer Analytics across the full journey, with a focus on segmentation, Customer Lifetime Value and behavioural analysis to provide a single customer view. You will partner with the Analytics Manager ...

Solutions Engineer - Security

Hiring Organisation
Client Server
Location
London, UK
Employment Type
Full-time
companies. As a Solutions Engineer/Pre-Sales Consultant you'll combine technical expertise with commercial awareness, acting as a trusted advisor throughout the customer lifecycle, from pre-sales and solution design through to implementation, training and ongoing success. Collaborating with customers, partners, Product Management and Engineering teams … will lead technical workshops, proof of concepts, architecture discussions and product demonstrations, ensuring solutions are tailored to customer needs and delivered to the highest standard. You'll become a subject matter expert across the product portfolio, providing technical guidance during the sales process while helping customers realise long term ...

French Speaking Application Support Analyst

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
communication, and SQL skills. You will combine knowledge of products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The Application Support Analyst will be involved in:§ Analysis, investigation and trouble-shooting of software and system … hosted consulting, pre-sales, engineering, product management and more§ Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos§ Provide insights that will be used to improve existing solutions and plan those ...

Senior Sales Lead, Tourism & Travel (EMEA)

Location
Greater London, England, United Kingdom
deliver tailored solutions Grow and manage a healthy sales pipeline, with accurate forecasting and performance reporting Present and demonstrate solutions that align with customer goals, priorities, and marketing challenges Lead pricing discussions, negotiate terms, and manage contracts through to close Collaborate cross-functionally with global marketing, product, and client … success teams to align strategy, share customer insights, and improve sales processes Share market trends, client feedback, and performance insights with sales leadership to inform go-to-market strategy Represent Azira at client meetings, industry events, and conferences to build relationships and raise brand presence What You'll Bring ...

VodafoneThree - Product Manager- Cloud Infrastructure

Location
Greater London, England, United Kingdom
transformation. You’ll define the strategy, influence commercial outcomes, and collaborate across teams to deliver innovative cloud solutions that power businesses and drive real customer impact. You’ll define and evolve the cloud infrastructure strategy, vision, and roadmap across public cloud, data centres, and on-premise environments … retirement—ensuring continuous improvement You’ll drive commercial performance, including revenue growth, margin optimisation, and overall portfolio success You’ll turn market trends, customer insights, and emerging technologies (like hybrid cloud and AI infrastructure) into actionable product strategies You’ll build and manage a clear, forward-looking product roadmap ...

Senior/Lead Data Scientist

Location
Greater London, England, United Kingdom
profitable brand growth. We help brands identify true promoters, activate authentic recommendations and UGC, and align teams around a single source of Voice of Customer insights so real brand love compounds into performance across channels. The opportunity Become one of the top contributors to bring the new product vision … across metric design, data and modeling, experimentation, and product integration. What you’ll do Build components of new products that turn real customer signals into timely actions and measurable outcomes allowing customers to amplify consumer voice for LLM visibility advantage. Partner across Product, Engineering, CS, and Commercial to make ...

Product Marketing Manager, Global Selling

Location
Greater London, England, United Kingdom
everyone’s reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional … Global Payments lead, you’ll partner with product, strategy & ops, and GTM teams to drive awareness and pipeline across Stripe’s existing customer base and prospects in a rapidly evolving market. Responsibilities Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with ...

Senior User Research Manager

Hiring Organisation
Monzo Bank
Location
London, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … land parts of Monzo's global research operating model as we expand internationally, ensuring teams work effectively across both global and local markets. Connecting customer insights across collectives, identifying themes, opportunities and gaps rather than viewing research through the lens of a single team. Bringing together existing research, product ...

Senior Manager, AI Forward Deployed Engineering - London

Location
Greater London, England, United Kingdom
United Kingdom region ONLY (not remote from any other country) Mission The Forward Deployed AI Engineering (AI FDE) team is a highly specialised customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first-of-its-kind AI applications with … models and reusable solutions for repeatability across the global team Shape cross-functional collaboration by influencing Product, R&D, and GTM—ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy Own OKRs for AI-services led accounts, revenue, utilisation, and public references ...

Customer‐Facing Forward Deployed Engineer

Location
Greater London, England, United Kingdom
this role, you'll work directly with clients to design, deploy, and enhance solutions using our platform, influencing the product roadmap based on customer insights. The ideal candidate will have over 3 years of experience in software engineering with a focus on direct customer engagement. Condukt offers competitive ...

Hybrid Data Scientist: Customer Insights & Personalisation

Location
City Of London, England, United Kingdom
Travel Corporation is hiring a Data Scientist in London to apply advanced analytics and machine learning on customer, booking, digital and behavioural data. You will work across segmentation, propensity, personalization, retention forecasting and CLV, translating analytical work into business actions. You will sit with a growing data science team ...

Senior Product Manager - Payouts

Location
Greater London, England, United Kingdom
What you’ll own Product Strategy and Vision: develop and articulate a clear vision and strategy for the core value added services spanning all customer segments – from SMBs to Global Enterprises Product Outcomes: define success metrics, analyse performance and customer insights, and use data to drive improvements … customer experience Execution and Adoption: partner with cross-functional teams to align product goals and delivery phases with overall business objectives, enabling reliable, scalable and lovable payout experiences Market Research: stay informed about industry trends, market demands, and competitor activities within the payouts ecosystem, identifying opportunities for product differentiation ...

Staff Product Manager - Spend & Expense Platform

Location
Greater London, England, United Kingdom
vision, strategy, and roadmap for our Spend ecosystem Drive high-velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user … Empower Your Team:Lead with a servant-leadership approach help stay focused, remove distractions, and foster creativity and collaboration What You’ll Need Strong customer empathy and design thinking, with a passion to understand the entire expense lifecycle - from the moment of spend inception through automated reconciliation to final ...

Senior Enterprise Account Executive

Location
Greater London, England, United Kingdom
your approach. You’ll collaborate with product, marketing and leadership to develop and refine our ICP, proposition and go‐to‐market strategy based on customer insights - acting as a voice for our customers internally About you: 3+ years of experience leading sophisticated enterprise deals that touch core business operations … opportunities, and design deals that will drive deep impact for customers Comfortable discussing and selling sophisticated technology products that solve complex business problems Customer‐focused: able to become a trusted long‐term partner for our customers Strategic and product‐minded: constantly on the lookout for customer insights that ...

Senior Manager, AI Forward Deployed Engineering - London

Location
Greater London, England, United Kingdom
vibe coding" tools. About the Role The Senior Manager, AI Forward Deployed Engineering will lead and grow Databricks' UK AI FDE team to deliver customer-facing GenAI and production ML engagements. The role focuses on recruiting and developing data scientists/ML engineers, managing strategic EMEA accounts, and shaping … product and go-to-market strategy through customer-facing delivery. Job Description Role Lead and scale Databricks’ UK Forward Deployed AI Engineering (AI FDE) team to deliver professional services engagements that build and productionize GenAI and ML applications for enterprise customers. Drive team development, account strategy, and cross-functional ...

Solutions Engineer - Waterloo

Location
Greater London, England, United Kingdom
designing, and deploying full‐stack AI‐driven web applications directly on this AI Platform. You will bridge the gap between complex AI engineering and customer‐facing delivery. You will work directly with major enterprise clients to build custom demos, proofs‐of‐technology, and production‐ready applications. What You Will … applications using Python and JavaScript. Client Delivery: Run technical deep‐dives, demonstrations, and system training for enterprise customers. Review & Troubleshoot: Conduct code reviews, test customer applications, and resolve technical bottlenecks. Mentor: Guide junior developers on coding standards and system design. Collaborate: Work alongside product and engineering teams to feed ...

Senior UX Designer (12 Month FTC)

Location
City Of London, England, United Kingdom
align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What you’ll need Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer, UX Designer ...