201 to 225 of 429 Customer Insight Jobs in the UK

currently supporting a fast-growing SaaS business in the search for a Head of Learning & Enablement to lead the development of their customer education and enablement function. This is a unique opportunity to take ownership of how customers learn, adopt and gain value from a sophisticated technology platform. Working … closely with Customer Success, Product, Sales and Technical teams, you will create scalable onboarding programmes, certification pathways and learning resources that drive customer adoption and long-term success. This is a highly visible role with the opportunity to build and shape the entire learning function, implementing best practice ...

customers benchmark performance, strengthen their market position and win work, you'll define the direction for a product area with a direct impact on customer value and business growth. Reporting to the Product Director, you'll own strategy, discovery and delivery, bringing together customer insight, commercial thinking … chambers.com and Profile Platform — our core commercial platform — and its role in helping customers turn recognition into results. Discovery - Apply modern discovery techniques (customer engagement, experimentation, prototyping, data) to identify opportunities that are valuable, viable, usable, and feasible, and to de-risk them before building. Delivery & Product Development - Lead ...

translate needs into detailed PRDs and requirements for delivery teams.Define KPIs and adoption metrics for Bloomberg's enterprise AI offerings, using telemetry and customer insight to shape direction.Communicate product vision, roadmap and commercial performance to senior leadership, building alignment across Product, Engineering, Commercial and Sales. You'll need ...

aligned to business value.Work with delivery teams during build and test to clarify requirements, resolve queries, support test scenario design and validate outcomes.Use customer insight, operational data, service feedback and performance information to identify opportunities for product and process improvement.Assess the impact of policy, regulatory or operational changes ...

Support to lead Cloudinary’s worldwide Support organization and help redefine how technical support creates value for customers and the business.Reporting to the Chief Customer Officer, you will own the strategy, operating model, and performance of a global, follow-the-sun support organization. Beyond delivering operational excellence, you will … modernize Support through AI, automation, knowledge management, and data-driven insights—transforming Support from a reactive service into a strategic customer intelligence function.As a member of the Customer Success leadership team, you will serve as the voice of the customer, partnering closely with Engineering, Product, Customer ...

scalable AI-powered workflows. Responsibilities: Own products from discovery through launch and iteration Speak directly with investment banking and private equity users Turn complex customer challenges into product strategy Define requirements and partner closely with engineering teams Help shape AI workflows used by global financial institutions Drive roadmap decisions … using customer insight and data Skills/Experience: 4+ years Product Management experience Strong understanding of investment banking or private equity workflows Experience building B2B SaaS, fintech, data, or AI products Comfortable operating in a fast-paced, high-growth environment Excellent communication and stakeholder management skills This ...

established consumer business that is investing heavily in its digital proposition and looking for an experienced Digital Product Owner to take ownership of its customer-facing digital platforms. This is a key role within the technology and digital function, responsible for shaping the product roadmap, managing priorities and ensuring … about the role Own the digital product roadmap, backlog and prioritisation, ensuring development activity is focused on the highest-value opportunities. Translate commercial and customer objectives into clear product requirements, user stories and acceptance criteria. Take ownership of the end-to-end digital customer journey, identifying opportunities ...

RoleYou will own one or more critical products or features within a complex environment, leading strategy, execution, and commercial outcomes. This role brings together customer insight, data-driven decision-making, and cross-functional leadership to deliver impactful solutions. You will also support the growth of product talent while … influencing senior stakeholders and shaping product direction.ResponsibilitiesDevelop deep understanding of customer needs, use cases, and industry trendsUse analytics, data, and market insights to shape and validate product strategyLead hypothesis-driven testing approaches, including experimentation and A/B testingOwn product roadmap, strategy, and end-to-end delivery of complex ...

they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce platform. This is a rare opportunity to join at the beginning of a major transformation rather than maintain an existing … product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role that can genuinely become ...

+ BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of ProductAbout the BusinessOur client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients.With continued growth across its Enterprise and Commercial proposition, the business is investing further in its Product function … looking for a Product Manager to help strengthen and embed a more product-led approach.The OpportunityThis role sits between commercial needs, customer problems and technology. You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial impact and scalability.You ...

technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical … technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.ResponsibilitiesDeliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.Evaluate training effectiveness and support ...

Full Time, 39.5 hours per week Reports to: Head of Product About the Business Our client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients. With continued growth across its Enterprise and Commercial proposition, the business is investing further … looking for a Product Manager to help strengthen and embed a more product-led approach. The Opportunity This role sits between commercial needs, customer problems and technology . You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial ...

Working closely with Creative, Games, Platform and Technology teams, you will act as the educational lead within the product development process. You will translate customer needs, educational research and market opportunities into clear product priorities and engaging learning experiences. You will work with a truly inspirational leadership team … literacy approaches and recognised intervention practice. Partner with Platform and Technology teams to improve reporting, learner insights and usability for teachers and schools. Translate customer feedback, educational research and market opportunities into clear product priorities. Balance educational impact, learner engagement, technical feasibility and commercial objectives. Contribute to roadmap planning ...

benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining … across the AI product portfolio.Take accountability for progress and outcomes—shipping high-quality AI experiences that move the needle for customers and the business.Champion customer focus and researchEstablish user research and customer insight practices within the AI vertical, ensuring empathy and evidence are embedded from problem framing ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

role will support research, innovation and product development across the Vitality Programme, our health and wellbeing behaviour change programme. You'll use data, customer insight and actuarial expertise to uncover opportunities, develop compelling products and benefits, and improve how members engage with their health and wellbeing. Working with … design, pricing, evaluation and enhancement of Vitality products and benefits Apply actuarial techniques to assess impacts on mortality, morbidity and persistency Translate analysis and customer insights into innovative product concepts and propositions Produce and present compelling recommendations to technical and non-technical stakeholders Build business cases, product specifications ...

+ performance related bonus Are you an ecommerce specialist with strong SEO skills, commercial instincts and a passion for building brilliant online customer journeys? Zachary Daniels is partnering with an established international sports and performance brand to recruit a Senior Ecommerce Executive . With a newly appointed Ecommerce Director … leading products online. The Role: You will play a key role in the day to day trading and optimisation of the website, using data, customer insight and SEO best practice to increase organic visibility, traffic, conversion and revenue. Your responsibilities will include: Managing daily website trading, merchandising ...

from AI-assisted creation experiences to LLM integrations and workflow automation.Define success metrics and use data to guide product decisions. Builder Experience and User Insight:Understand the needs of users ranging from first-time builders to experienced developers.Use research, analytics and user feedback to remove friction and improve … technologies, including LLMs, agent frameworks, RAG patterns and API-driven products.Curiosity about how AI agents are designed, built and deployed.Experience using data, experimentation and customer insight to shape product decisions.Confidence partnering with engineers and architects to solve complex technical challenges.About WPP Data & Technology Solutions and WPP Open ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

established business, who are currently undergoing a major platform rebuild. Their cloud native solution offers their customers a competitive advantage & in-depth customer insights allowing them to deliver 1st in call service and outperform the rest of the market. We're looking for a Business Analyst to turn messy ...

improve care delivery through consulting, process excellence, managed services, and care pathway management. In this role, you will transform consulting methodologies, project learnings, and customer insights into scalable knowledge assets, standardized approaches, and AI-ready content that strengthen delivery quality and business impact across the region. This ...

efficiency, quality and consistency of core manufacturing processes, specifically execution and equipment effectiveness.Sales Effectiveness: Simplify the process to find, trust and consume relevant customer insights that drive sales growth and improved engagement.Productivity: Expand operating margin through efficiency by systematically reducing our operating expenses across the company, improving profitability.Your Responsibilities ...

responsible for establishing Product Management as a distinct discipline, bringing greater clarity to prioritisation, ownership and decision-making. Working at the intersection of customer insight, commercial strategy and delivery, you'll help shift the organisation from project-led delivery to outcome-focused product thinking. You'll work closely … strategic objectives. Establish governance, planning rhythms and decision-making frameworks. Partner with Technology, Operations and Commercial teams to improve collaboration and delivery effectiveness. Champion customer-led, evidence-based product decisions. Develop Product capability across the organisation, including future team design and coaching. You'll be an experienced Product leader ...

core business function across SEA. This critical role, reporting to the Managing Director and a member of the SLT, will help ensure that customer needs, market opportunities and business priorities are connected through a clear product strategy, robust product roadmaps and effective product lifecycle management. The introduction of this … doing You'll own and drive SEAs product vision, strategy, roadmaps, portfolio governance, and lifecycle decisions from introduction through to retirement You'll use customer insight, market research, competitor analysis, and stakeholder input to shape product concepts, positioning, go-to-market plans, and business cases You'll lead ...

channels to drive awareness, adoption, and engagement Skills & Experience: Strong experience across the full product marketing journey (end to end) Understanding across customer insight, product development and GTM strategy Industry experience within Fintech or regulatory industries Skilled in qualitative and quantitative customer research, with the ability ...