26 to 50 of 52 Customer Retention Jobs in the North of England

ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented analytics … team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This role ...

succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human-first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that … ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business. The Solutions Architect is a senior customer-facing role responsible for leading new customer implementation projects from initial discovery through to a successful go-live. You are the person who bridges ...

within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. With … strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role You will ...

engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support … medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP/ ...

Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage … knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies. You will become a first line of e-commerce growth support, leveraging our team of central ...

challenge, support, and inspire you to be the best version of yourself.The RoleThe Migrations Account Executive works collaboratively to grow and expand BeyondTrust’s customer base, primarily by working with perpetual customers to drive renewal retention, expansion, and deployment migration. The Migrations Account Executive communicates directly with … Market team and other cross-functional groups to effectively maintain and improve upon the processes and procedures in place to maximize customer revenue retention through renewal bookings and improve customer satisfaction and experience, with a specialized focus on SaaS upgrades.The Migrations Account Executive has an exemplary ...

someone who takes a consultative approach to sales, enjoys working with senior decision-makers, and is motivated by growing existing accounts while delivering excellent customer service. What’s on Offer? £30,000 basic salary Uncapped commission - £75,000 OTE Electric car after 3 months 21 days holiday plus … business and make a real impact High-quality technology and telecommunications solutions The Role You’ll be responsible for managing and developing an established customer base, retaining existing business and identifying opportunities to increase revenue through upselling and cross-selling. Managing and growing relationships with existing customers Building relationships ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

someone who wants to make a real impact, take ownership of a key area of B2C sales, and contribute to how UniHomes manages customer cancellations now and into the future. Working alongside our existing Retentions Executive, you will take shared ownership of all cancellations within a friendly and collaborative … office environment, helping to maximise customer retention and deliver strong commercial outcomes. In this role, you will be responsible for handling customer cancellation requests year-round. Some requests will be straightforward and transactional (e.g. a student group is no longer proceeding with their tenancy), requiring accuracy ...

Fully Remote (UK) UK & Sweden Markets I'm hiring a CRM Manager for an established international online gaming and sportsbook business, helping drive customer engagement, retention, and revenue across key European markets. This is a fantastic opportunity for a hands-on CRM professional who enjoys combining customer … with the scale and backing of a long-established global operator. The CRM team works closely with commercial, acquisition, and product functions to maximise customer engagement and long-term value. The role Reporting into the Head of CRM, you'll take ownership of CRM activity across Sportsbook customers ...

employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti … impact.Configure and optimize the platform according to each client’s specific workflows.Anticipate risks and ensure smooth project rollouts.Provide high-level technical support and troubleshoot customer issues efficiently.Work closely with internal teams to improve product features and integrations.Stay up to date with new Zenoti features and industry trends.Manage multiple projects ...

hire a Head of Marketing Analytics . This is a high-impact leadership role focused on helping the business make better commercial decisions through customer insight, segmentation, campaign analytics, and marketing intelligence. The organisation has grown significantly through acquisition and now operates across multiple service lines and international markets … creating a huge opportunity to unlock value from its data assets. The opportunity The business generates vast amounts of customer, operational, and service data but is only beginning to fully exploit its potential. They're looking for someone who can move beyond reporting and help answer questions like: Which ...

employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti … office in Manchester, UKWhat Will I be doing Receive inbound help requests from customers via the primary channels of phone call, chat, and email.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Consult with customers to ensure their business operations ...

field-based engineers. Monitor service performance against agreed KPIs and SLAs, implementing improvements where required. Support contract renewals and contribute to long-term client retention strategies. Qualifications & Requirements - Technical Operations Manager/FM Account Manager Previous experience within Facilities Management, Building Services or Technical Account Management. Mechanical ...

45k+ in your first year and progress quickly? We're working with an established technology business that offers a proven SaaS product, an impressive customer base and genuine career progression . Already trusted by 23,000+ businesses globally , with 340,000+ vehicles tracked and a 98% customer retention ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

responsibilities: Lead budgeting, forecasting and strategic planning for Sales, Marketing and related commercial teams. Build and maintain financial models to support revenue forecasting, customer acquisition, retention and growth plans. Analyse performance against key subscription/software metrics (e.g. recurring revenue, acquisition costs, lifetime value, conversion and retention ...

generating c.£8m revenue with ambitious plans to scale over the next three years. Technology sits at the heart of this growth strategy, supporting customer acquisition, retention and operational scalability across both B2B and B2C markets. With an established platform, strong market proposition and potential future funding … will include: Define and deliver a technology roadmap aligned to the three-year growth strategy. Ensure the platform remains scalable, secure and resilient as customer volumes increase. Simplify and optimise a complex landscape of bespoke B2B customer integrations. Strengthen engineering practices, product delivery and release management. Improve platform ...

growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.Job DescriptionThe role of a Customer Resolution Specialist is to manage the pipeline of customers who are disputing their invoices. You will work closely with colleagues across the Telematics business … investigate and resolve customer queries and disputes that are preventing payment, supporting both customer satisfaction and business growth.You will also support the management and reporting of our CSAT surveys, capturing customer feedback and identifying opportunities to improve our processes, products and overall customer experience. Your ...

Demand Generation Manager within the Technology & Telecoms industry, you'll design and execute impactful marketing campaigns to drive lead generation and customer engagement. Working closely with cross-functional teams, you'll play a key role in shaping and delivering strategies that support business growth. Client Details The company operates … ensure efficient use of resources. Track and report on key metrics to measure the success of campaigns. Identify and implement new opportunities for customer acquisition and retention. Keep up-to-date with industry trends and best practices in demand generation. Profile A successful Demand Generation Manager should have: * Proven ...