51 to 75 of 91 Customer Service Jobs in Yorkshire

deliver outstanding first-class support Being the go-to escalation point for complex technical issues Setting the standard for response times, ticket quality, and customer satisfaction Coaching and developing your team through regular 1-to-1s and performance reviews Keeping a close eye on SLAs and KPIs - and knowing … stays calm under pressure and leads by example Strong communication skills - with both your team and end users A genuine passion for great customer service and continuous improvement Nice to have Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk) Relevant certifications (CompTIA, Microsoft ...

using computers in a workplace environment Experience of using electronic information systems Experience of working in a role handling data Experience of working in customer service/call handling environment Experience with a range of IT systems and patient data systems Experience with Microsoft Office Desirable Experience … Analytical and problem-solving skills Desirable Awareness of Radiology Information and PACS systems An understanding of the processes within Radiology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

Earn while you learn as an IT Support Apprentice with a fast-growing Managed Service Provider in Morley, Leeds. Role You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level 3 ICT qualification — with … professional IT tools, including remote monitoring and support platforms Keeping records and documentation up to date Helping clients feel confident and supported — customer service matters just as much as technical skill Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver ...

hiring: Field Print Engineer – Sheffield & Doncaster (S & DN Postcodes) We’re looking for a hands-on Field Print Engineer to join our Service & Support team, covering the Sheffield and Doncaster areas. This is a field-based role , visiting customer sites to install, maintain and repair printers and multifunction … support position. We’re specifically looking for experience within the printer/copier/MFP industry . What you’ll be doing: Attending customer sites to diagnose and repair faults on printers and MFP devices Carrying out installations, routine maintenance and device updates Responding to service calls within ...

data analysis, system testing, or administrative support. Strong problem-solving skills with the ability to simplify technical issues for non-technical users. Excellent communication, customer service, and stakeholder management skills. A proactive mindset with a passion for improving processes and user experience. Strong organisational skills with the ability ...

Line support role providing support on networking issues. Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer service Any certifications (such as CompTIA Network+ or CCNA) would be advantageous as would an awareness of ITIL or ITIL foundation certificatiion. This … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary ...

portfolio of commercial contracts and continued business growth, this opportunity offers long-term stability, career development, and the chance to work across a varied customer base. This role would suit a motivated engineer looking to join a professional organisation that invests in its people and provides excellent support, training … fault-finding across a range of fire and security systems. • Completing scheduled preventative maintenance visits in line with client requirements. • Attending reactive breakdowns and service requests within agreed response times. • Diagnosing system faults and implementing effective repair solutions. • Identifying equipment requiring replacement or further remedial works. • Accurately completing service ...

across construction, infrastructure, surveying, and geospatial markets, helping them adopt technology that can improve safety, efficiency, and decision-making. You'll inherit a strong customer base with high levels of repeat business, but there is also plenty of opportunity to generate new opportunities and grow accounts further. The team … build a career in an exciting, fast-moving technology sector, this is an opportunity to gain exposure to cutting-edge products, take ownership of customer relationships, and develop alongside a business that continues to grow year after year. Who’s it for and what ...

powered digital banking experiences. This role will play a pivotal part in shaping a modern mobile platform, enabling intelligent, secure, and highly personalised customer journeys through cutting-edge AI and cloud-native technologies. What Youll Be Doing Strategy & Alignment Define and implement AI strategies aligned with business goals … regulatory requirements Identify and prioritise high-impact use cases such as fraud detection, risk modelling, and customer service automation Ensure AI initiatives contribute to a broader digital and customer experience vision Architecture & Design Design scalable AI and data architectures across cloud-native platforms Ensure seamless integration with ...

Working proactively to identify new markets and growth opportunities Maintaining excellent relationships with existing clients, whilst having a strong focus on new business and customer service Working closely with wider teams to ensure client expectations are met and exceeded, creating a seamless handover from sales to service ...

Looking For We'd love to hear from you if you have: A degree or equivalent qualification A background in sport, sales, customer service, hospitality, or other performance driven environments Excellent communication and interpersonal skills A competitive mindset and strong work ethic Confidence building relationships with new people ...

experience Identify opportunities to grow accounts and introduce additional services Communicate regularly with clients to understand their needs Work towards targets while maintaining high service standards Who Should Apply We are open to a wide range of backgrounds. You might be: A graduate looking to begin a commercial career … graduate with strong communication skills From retail, hospitality, customer service, or another people-focused role Confident, organised, and relationship-driven If you are someone who connects well with people and believes your skills can transfer, this could be the right opportunity. What’s on Offer £30,000 base ...

Internal Account Manager The Opportunity A growing technology provider is looking to hire an Internal Account Manager to support the development of its existing customer base across IT services, cybersecurity, telecoms, and workplace solutions. This is a commercially focused account management role with real ownership — ideal for someone with … account development, there is also scope to support new business activity where needed. Key Responsibilities Manage and develop a portfolio of existing B2B customer accounts Build strong relationships and become a trusted point of contact Identify and develop upsell and cross-sell opportunities across IT, telecoms, and cybersecurity Proactively ...

lasting professional relationships Ability to handle difficult conversations Excellent analytical and problem solving skills, attention to detail; well organised Proactive and independent thinker Excellent customer service skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working ...

Service Engineer Location: Mobile - North East England (covering Newcastle to Leicester, with a base in the Pontefract area) Salary: £40-45k DoE Contract: Permanent, Full-time (35 hours per week, nine-day fortnight) About the Role We're looking for an experienced IT Service Engineer to join … technical issues, managing hardware fulfilment, and ensuring users receive an excellent IT support service. You'll also play a key role in: Resolving escalated Service Desk tickets. Deploying IT services to new and existing sites. Supporting hardware installations, upgrades and replacements. Assisting with site decommissioning projects. Delivering support ...

Role As an Electrical Engineer, you will be responsible for servicing, maintaining and repairing electric vehicle charging equipment across a wide range of customer sites throughout the UK. Key responsibilities include: Diagnosing and repairing faults on EV charging infrastructure Carrying out planned maintenance and warranty repairs Ensuring all work … electrical regulations and safety standards Completing inspections, testing and fault finding activities Identifying and reporting non-conformities where required Delivering a high level of customer service on-site Supporting the continued expansion of EV charging infrastructure across the UK What We're Looking For Essential requirements: NVQ Level ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. This is a rare opportunity to join a growth stage technology company, working with a close-knit team to uncover new opportunities … have excellent verbal communication, listening and interpersonal skills. You can easily take initiative and you’re proactive in your approach You have great customer service skills You’re flexible and open minded You can work in a fast-paced environment and understand how important teamwork ...

verbal communication. Confidence using Microsoft Office, particularly Excel, PowerPoint and Teams. An interest in project delivery, Agile working or business change. Previous administration, coordination, customer service or project support experience is desirable but not essential ...

Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building … strong client relationships through excellent customer service click apply for full job details ...

Remote Asset Management Ltd (R.A.M.) , we’re transforming how organisations manage their fleets and field service operations. Our technology supports over 2 million platform logins each month , helping businesses operate smarter, safer, and more efficiently across the UK and North America. In 2025, we proudly became part of Klipboard … this role if you: Enjoy building rapport and having engaging conversations Are curious, proactive and motivated to learn Have experience in sales, retail, hospitality, customer service — or want to move into a commercial role Communicate clearly and confidently Thrive in a team-oriented, fast-paced environment 🌍 What ...

this role, you will: Plan, forecast and allocate resources across services and programmes Monitor utilisation, capacity and skills availability across teams Work closely with service managers and project leads to understand demand and resolve constraints Produce insightful reporting on resource usage, shortages and future demand Coordinate resource sharing across … management methodologies and resourcing approaches Ability to analyse data and produce meaningful reports Excellent stakeholder engagement and negotiation skills Commitment to high levels of customer service Experience Significant experience in resource management within a complex organisation Experience working across both operational and project-based environments Guidant, Carbon60, Lorien ...

Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building … strong client relationships through excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...