5 Help Desk Support Analyst Jobs

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you … Please ensure all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT … career with excellent customer service and communication skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. … The Support Analyst will be required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What … s required from the Support Analyst? Previous experience in an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more more »

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a … Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »