3 First Line Help Desk Analyst Jobs

First Line IT Helpdesk Analyst, £22,000 - £24,500, Romsey, Hampshire A local IT support and services provider, providing first class IT support, infrastructure and networking services and support to South Coast companies require a First Line IT Helpdesk support analyst … go for a lunchtime walk. There is professional development with certifications, training and more technical career development. The job is for a customer service desk technician to efficiently resolve support issues and oversee escalations with support from the IT Helpdesk Manager, ensuring minimal disruption to their clients and maintaining more »

or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the … core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · First point of contact for support calls · Installation work of *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and … targets defined with Annual Performance Reviews and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff more »