101 to 125 of 144 IT Support Analyst Jobs

IT & AV Support Analyst (Remote & On-site)

Location
Greater London, England, United Kingdom
seeks a Support Analyst to join our London office. The successful candidate will support on-site AV systems (Zoom Rooms, conference room setup) and handle end-user requests via phone and email, using remote tools where possible. Ideal applicants have 2+ years in IT, strong communication ...

Onsite IT Support Analyst – Service Desk

Location
Royal Borough of Kingston upon Thames, England, United Kingdom
Skillframe Ltd in Surbiton is seeking an IT Service Desk Analyst to join an onsite team. The role blends remote and desk-side support within a small IT group, providing user assistance and incident handling. You will gain training on internal systems while contributing to compliance ...

Hybrid Belfast: Senior IT Service & Support Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Bank of Ireland in Belfast is seeking a Senior Technical Support Analyst to join the Vehicle Finance Tribe. You will own a portfolio of IT services, monitor health and availability, and drive improvements across governance, risk, and supplier engagement. The role emphasizes collaboration with internal teams ...

Hybrid Service Desk Analyst - IT Support Specialist

Location
Watford, England, United Kingdom
Action for Children is hiring a Service Desk Analyst to support staff at our Watford offices on a hybrid basis. You will provide professional technical assistance via face-to-face, phone, ticketing and email channels, helping colleagues and partner organisations resolve incidents and requests. The role requires strong ...

Apprentice Service Desk Analyst | Hybrid IT Support

Location
Manchester, England, United Kingdom
Arts Council England is hiring an Apprentice Service Desk Analyst to join the Digital and Technology team in Manchester. The role offers a 19‐month fixed-term contract, 35 hours per week, and a hybrid working pattern with some on-site days. You will gain hands-on IT … support experience, learn to resolve technical issues, and help staff make the most of digital tools and services, while benefiting from generous leave and a final salary pension. #J-18808-Ljbffr ...

Hybrid Service Desk Analyst - SLA-Focused IT Support

Location
Chorley, England, United Kingdom
Positive Solutions Limited is seeking a Service Desk Analyst to provide first-line IT support and excellent customer service across the organisation. You will log, diagnose, and resolve incidents, escalate when necessary, and contribute to compliance with ISO 27001 and ISO 9001. Located in Chorley … role emphasizes strong communication, customer-centric service, and teamwork within a growing IT function that supports pharmacies and care homes nationwide. #J-18808-Ljbffr ...

Junior IT Operations Analyst - 24/7 Incident Support

Location
Southampton, England, United Kingdom
Kingfisher is seeking a Junior IT Service Support Analyst (internally known as Junior Operations Analyst) to join the Command Centre. You will provide round-the-clock Level 1/2 infrastructure monitoring for all Kingfisher banners, identifying issues on live services and reporting them accurately. This … role offers development potential and is ideal for someone starting a career in IT. It is based in Southampton with 12-hour shifts across a 24x7x365 pattern, with some travel between sites and a #J-18808-Ljbffr ...

IT Support Analyst

Location
Wisbech, England, United Kingdom
Provides user support and troubleshoots incidents affecting business systems and end-user devices, such as PCs, laptops, mobile phones, and printers. The primary objective is to enable users to maximize their productivity through the efficient and secure use of ICT equipment and software. Contributes to IT projects, including … feedback from users Supporting the move to user self-service by ensuring knowledge base articles and training is effective Supporting the continuous improvement of IT service delivery, improving closure & satisfaction rates Other Responsibilities but not limited to Active Directory management, with the creation of new users ...

Senior Service Desk Analyst - First-Line IT Support

Location
High Wycombe, England, United Kingdom
Biffa is seeking a Senior Service Desk Analyst in High Wycombe to provide 1st line IT support across the group, ensuring incidents are logged and resolved within SLAs. You will act as the first escalation point for the team and help train new starters to deliver ...

Frontline IT Support Analyst — MSP Helpdesk Pro

Location
Sea, England, United Kingdom
Method IT Ltd. is seeking a motivated Service Desk Analyst to join the busy team in Southend on Sea. The role focuses on first-line support, incident logging, password resets, and user provisioning across Windows desktops, AD, and Office 365, with a strong emphasis on customer service ...

Junior IT Service Support Analyst (Southampton)

Location
Southampton, England, United Kingdom
homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. The role Junior IT Service Support Analysts (internally calledJunior Operations Analysts) reside in the Command Centre, providing round the clock, dedicated Level 1/2 Infrastructure monitoring … support for all of Kingfisher’s banners. This is a key role to the incident management process, responsible for accurately identifying and reporting any issues on live service applications. In addition to monitoring, the JOAs are also responsible for performing initial problem determination and recovery prior to directing issues ...

IT Support Analyst (12-Month Contract) — Service Desk

Location
Wisbech, England, United Kingdom
Group is hiring for an IT Service Desk role in Wisbech to support end-user devices, software, and IT services. You will log incidents, assign requests, and assist in maintaining security and efficiency across business systems. The ideal candidate has prior IT service desk experience, strong ...

Tier 1 IT Support Analyst — Enterprise Tech

Location
Greater London, England, United Kingdom
Kronia Technologies Inc. is seeking a Tier 1 Service Desk Analyst to join a growing IT operations team delivering high-quality technical support across enterprise environments. You will be the first point of contact for end users, resolving common hardware/software issues and ensuring an excellent … customer experience. This role suits an early-career IT professional with a customer-service mindset and eagerness to learn. #J-18808-Ljbffr ...

Hybrid Digital Systems Analyst – IT & End-User Support

Location
Comber, Northern Ireland, United Kingdom
Eakin Healthcare Group in Comber, Northern Ireland, is seeking a Digital Systems Analyst to join the Digital Solutions Team. You will provide deskside and remote IT support across UK and international sites, ensuring stable, secure and well-documented digital systems. The role reports to the Digital Systems … Operations Manager, works 38.5 hours per week, and involves incident management, IT security, training and efficient service delivery for more than 850 users. #J-18808-Ljbffr ...

Service Desk Analyst - Customer-Focused IT Support

Location
Barway, England, United Kingdom
Fresh in Barway, Cambridgeshire, is seeking a proactive Service Desk Analyst to join our Business Systems team. This full-time role places you as the first point of contact for IT support across the business, ensuring fast, effective, and professional assistance for colleagues. You will own incidents … from start to finish, provide support for applications, cloud services, and end-user devices, and collaborate with internal teams and suppliers to resolve complex issues. #J-18808-Ljbffr ...

Schools Desktop Support Analyst – 1st/2nd Line IT

Location
Usk, Wales, United Kingdom
Torfaen County Borough Council is seeking a Schools Desktop Support Analyst for Croesyceiliog School. The role supports schools across Monmouthshire, Torfaen, Blaenau Gwent and Newport with a base at Croesyceiliog School. You will join the SRS Education Team delivering SLAs and project work as needed. The post emphasizes … responsive desktop support, clear communication, and collaboration across multi-site teams within a public sector ICT environment. #J-18808-Ljbffr ...

Out-of-Hours IT Support Analyst (Hybrid)

Location
Newcastle upon Tyne, England, United Kingdom
Norton Rose Fulbright is recruiting for an IT Service Desk professional to provide 1st/2nd line desktop and mobility support from our Newcastle office. The role covers out-of-hours shifts and on-site day work, joining a busy regional IT team serving 2,000+ staff … work with tools such as Intune, Azure Virtual Desktop and Microsoft 365. Hybrid working arrangement, with a strong emphasis on delivering ITIL-aligned support, #J-18808-Ljbffr ...

Senior Second-Line IT Support Analyst

Location
Sidcup, England, United Kingdom
Itrm in Sidcup is seeking a dedicated IT Service Desk professional to progress and resolve calls within SLA, acting as the single point of contact for clients and ensuring timely updates. This demanding role involves administration of customer infrastructure, delivering second-line support, and proactive maintenance across Windows ...

Senior 2nd Line IT Support Analyst

Location
Coventry, England, United Kingdom
ParentPay Group in Coventry delivers 2nd line support by acting as a single point of contact for users. You will manage incidents and service requests, ensuring logging, tracking and timely resolution with clear communication The role requires strong interpersonal skills, ITSM knowledge, and experience with SIMS.net and Microsoft applications ...

IT Service Desk Analyst L1–L2 | Hybrid/Remote Support

Location
Belfast City District, Northern Ireland, United Kingdom
Version 1’s ASPIRE Global Service Centre is recruiting an experienced L1/L2 IT Service Desk Analyst to deliver frontline IT support for Microsoft 365, Windows, Active Directory, Azure and AWS environments. You’ll resolve incidents via ServiceNow and work with cloud, infrastructure and application ...

1st Line IT Support Analyst | Azure & 365 Pro

Location
Borehamwood, England, United Kingdom
Chalkline, a Focus Group company, is looking for a 1st Line Technical Analyst in Borehamwood to join the Service Operations team. You will handle inbound tickets and calls on the Service Desk, delivering excellent customer service to our clients and supporting Microsoft 365, Azure, Intune, Windows Server, and networking ...

Senior IT Infrastructure Analyst Onsite & Event Support

Location
Greater London, England, United Kingdom
Deloitte in London is seeking a Senior Technical Analyst to deliver high‐quality end-user IT support across offices and hosted events. You’ll troubleshoot hardware and software, manage incidents in ServiceNow, and collaborate with IT teams to maintain CMDB accuracy while supporting hybrid work arrangements. ...

Global IT Service Desk Analyst — Impactful Support

Location
Liverpool, England, United Kingdom
Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendly solutions. You will work within a high-performing … Service Delivery team, configuring equipment, supporting bespoke systems, and contributing to knowledge-base documentation. Strong communication and collaboration across global IT teams are essential. #J-18808-Ljbffr ...

IT Service Desk Analyst - Hybrid Support for 1,000+ Users

Location
Burford, England, United Kingdom
Blue Cross in Burford is seeking a Service Desk Analyst to provide responsive 1st and 2nd line IT support across multiple sites. You will install, configure and maintain IT equipment, manage system access, and contribute to projects while travelling to Blue Cross sites as needed. ...

Global IT Service Desk Analyst – 1st Contact Support

Location
Knowsley, England, United Kingdom
Alfred H Knight is seeking a Service Desk Support Analyst to join our Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging and troubleshooting IT incidents and translating complex technical issues into user-friendly solutions. You will … configure and deploy equipment, support our bespoke systems with SQL queries, and contribute to knowledge base documentation while collaborating with a global team and on-call rota. #J-18808-Ljbffr ...