76 to 100 of 131 ITIL Certification Jobs in England

IT Service Desk Manager Enterprise Operations Oxford, England, United Kingdom

Location
Oxford, England, United Kingdom
role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge of ITIL and IT Service Management, and the ability to develop people, processes and capabilities within a complex, fast-moving organisation. Working closely with the Head … between teams. Act as the senior escalation point for complex or sensitive issues and identify recurring demand, bottlenecks and service improvement opportunities. Apply practical ITIL and Service Management principles, ensuring processes are proportionate, effective and consistently followed. Improve ITSM data quality, workflows, automation, self-service and knowledge management. Support ...

COINS System Support Analyst | Data & BI Specialist

Location
Newcastle upon Tyne, England, United Kingdom
data migration, and BI reporting. The role includes data integrity, testing upgrades, and developing integrations with other Bellway systems. The ideal candidate will have ITIL certification, strong SQL skills, Power BI, Advanced Excel, and experience with COINS data migration projects. Local candidates preferred with on-site work ...

SAP S4/HANA Release Manager

Hiring Organisation
VIA MATCH LIMITED
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£700.00 - £800.00 per day
understand landscape and system copy planning. Experience in a manufacturing or supply chain environment, where downtime affects production lines, will carry real weight. ITIL certification is welcome but not essential. Above all, you will be comfortable saying no to a release that is not ready, even under delivery ...

Strategic Service Architect (Remote)

Location
Northwich, England, United Kingdom
service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

Data Centre Operations

Location
Greater London, England, United Kingdom
discussions and meetings.## Customer and service focused, with determination to meet their needs.## Flexible## ## JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE## ## ITIL Accreditation## Service Now## xpedite**Location:**On-site –London, GBRIf this job description resonates with you, we encourage you to apply even ...

Finance Systems Product Owner

Location
Birmingham, England, United Kingdom
evolving needs and translate them into deliverable product outcomes.* Provide end to end accountability for Finance systems service delivery, embedding appropriate software development lifecycle, ITIL and operational governance practices. • Direct internal delivery teams and systems integration partners, ensuring initiatives are delivered safely, predictably and to agreed scope, quality, cost … understanding of ITGC, ISO270001 and cyber essentials plus requirements AtkinsRéalis - Baseline/Référence 3/4* Sound knowledge of IT service management support with ITIL certification.* Proven people leadership, analytical and problem-solving capability, with a track record of developing teams.**Desirable Experience*** Experience leading Oracle Fusion Cloud implementations ...

Incident and Problem Management Analyst (SC Cleared)

Location
Warrington, England, United Kingdom
post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding … ITIL Incident Management processes, procedures and governance. Ability to monitor and support achievement of process SLAs, KPIs and service quality targets. Excellent verbal, written and stakeholder communication skills. Strong customer management, service focus and proactive ownership. Good working knowledge of ITSM tools, Microsoft Office and Microsoft Teams. Confident decision ...

Service Delivery Manager

Location
Street, England, United Kingdom
partners remain compliant with IT service management processes and governance. Support major incident management and post-incident reviews to drive accountability and learning. Qualifications ITIL Managing Professional (or equivalent advanced ITIL qualification) Demonstrated ability to manage senior stakeholder relationships and communications Proven experience in defining and reporting ...

Night Infrastructure Delivery Administrator

Location
Milton Keynes, England, United Kingdom
Saturdays. You will manage IT administration, incidents, and operational analysis to ensure SLAs are met and the warehouse runs efficiently. Ideal candidates will have ITIL certification and hands-on experience with WMS, Cisco/IBM infrastructure, #J-18808-Ljbffr ...

Senior Service Operations Engineer (2LS)

Location
Stoke-on-Trent, England, United Kingdom
systems Dell & Supermicro servers Dell and Meraki Switches Palo Alto &OPNSensefirewalls HP Thin clients Dell & Lenovo Laptops SharePoint Education and Experience Requirements Education: ITIL (Information Technology Infrastructure Library) Foundation (Additional ITIL qualifications are advantageous) Microsoft Certified CompTIA certification (A+/Network+/Security+) Experience: Experience in working … Managed Service Provider environment. Good knowledge of ITIL framework and experience with core ITIL processes in a Service Desk environment Excellent knowledge of the use of common Service Desk technologies (e.g., IT Service Management tools, remote support tools, health monitoring tools). 3+ years of experience ...

Senior Service Delivery Manager

Location
London, United Kingdom
identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Senior Service Delivery Manager - MIDAS

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Senior Service Delivery Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Service Delivery Manager - Airline Industry Experience is a Must

Location
Greater London, England, United Kingdom
regular service reviews and stakeholder meetings. Identify risks and implement corrective and preventive actions. Ensure effective communication between business stakeholders and technical teams. Support ITIL-based service management processes and best practices. Manage escalations and ensure timely resolution of critical issues. Mandatory: Proven experience working within the Airline/… Aviation industry. Proven experience as a Service Delivery Manager or in a similar IT service management role. Strong knowledge of IT Service Management/ITIL principles. Experience managing SLAs, KPIs, service performance, and escalations . Strong stakeholder and client management skills. Experience coordinating cross-functional technical and operational teams. ...

Release Analyst (SIAM)

Hiring Organisation
Adecco
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£35000 - £41000/annum + perm benefits
Release, or Release Manager role. Strong understanding of Release and Change Management processes. Experience working within a multi-supplier or outsourced environment. Knowledge of ITIL and IT Service Management (ITSM) best practices. Strong organisational, communication, and stakeholder management skills. Experience with ServiceNow or similar ITSM tools is desirable. Desirable … SIAM (Service Integration and Management) experience. ITIL certification. Experience within large enterprise environments. ...

Service Delivery Engineer

Hiring Organisation
Hampshire Hospitals NHS Foundation Trust
Location
Basingstoke, RG24 9NA, United Kingdom
Salary
£32073.00 to £39043.00
objectives and quest for continual improvement in delivering a 'best in class' IT service to its customers. The postholder will conform to a strong ITIL best practice framework, and work to ensure Service Level Agreements and Operational Level Agreements are consistently met and preferably surpassed to deliver high-quality … sign on solutions. Experience of using a Helpdesk/Service Desk and Remote Control Support Tools is part of the role and knowledge of ITIL processes would be advantageous. We also manage other bespoke hospital applications for which Training will be given and good communication skills is needed ...

PMO Lead

Location
West of England, England, United Kingdom
governance.Develop the PMO framework for the ongoing IT Change pipeline, including prioritisation, capacity, delivery tracking and benefits realisation.Ensure effective integration between programme governance and ITIL/service management processes.Drive continuous improvement, lessons learned and increasing PMO maturity.What you'll bringSignificant experience as a PMO Lead, PMO Manager or Senior … insight.The ability to challenge constructively, influence senior stakeholders and operate effectively in a fast-paced delivery environment.Desirable: MSP, PRINCE2, PMP, Agile, P3O, MoP or ITIL qualifications, plus experience in government, defence, regulated or security-conscious environments.What success looks likeYou will establish a PMO that provides clear governance, accurate information ...

Senior Project Manager

Location
England, United Kingdom
document control, versioning, approval and audit disciplines. What you’ll bring Strong project/programme management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong planning, RAID management, risk mitigation and issue-resolution capability. Excellent stakeholder management, communication, negotiation and influencing skills. Ability … operating processes, quality gates and documentation standards. Experience within high-security, government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications would be advantageous. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person ...

Senior Project Manager

Location
Farnborough, England, United Kingdom
document control, versioning, approval and audit disciplines. What you’ll bring Strong project/programme management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong planning, RAID management, risk mitigation and issue-resolution capability. Excellent stakeholder management, communication, negotiation and influencing skills. Ability … operating processes, quality gates and documentation standards. Experience within high-security, government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications would be advantageous. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person ...

Cloud Operations Manager

Location
City Of London, England, United Kingdom
management skills. Ability to make sound decisions under pressure and balance service resilience, security, cost and delivery priorities. Desirable Qualifications and Experience Relevant cloud certification at associate or professional level. ITIL qualification or equivalent service-management experience. Experience with infrastructure as code, DevOps practices, site reliability engineering ...

Change Manager

Location
Horsell, England, United Kingdom
About the job you’re consideringHere we have a great opportunity to join our team as a Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or ...

Service Transition Lead

Hiring Organisation
AQA
Location
Manchester, North West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£60,000
this role if you have: Experience in service transition, service management or IT project delivery, or a similar governance role Strong knowledge of ITIL service management principles, service acceptance processes and operational readiness frameworks. Experience managing multiple stakeholders across project delivery, operational support and supplier environments. Excellent stakeholder management … challenge and drive successful outcomes. Experience working within complex, enterprise-scale or regulated environments where governance, service stability and business continuity are critical. An ITIL Foundation qualification, with higher-level ITIL certifications, PRINCE2, Agile or other recognised delivery qualifications being advantageous. What ...