1 to 25 of 66 ITIL Certification Jobs in the UK excluding London

desk performance, including complaints and plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. The creation and maintenance … desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to … Group Policy Support. Strong technical proficiency in Windows Server and Linux (preferable) operating systems. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. ITIL Version 4 Foundation Level certification. Relevant Technical Certifications. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being More ❯

environment. Understanding of company operations, with knowledge of core business and rail industry systems being advantageous. Technical qualifications and skills Degree in an IT discipline (or equivalent experience), with ITIL certification preferred. Hands-on experience with: Microsoft technologies (including Active Directory) Core understanding of networking and firewalls AWS, Azure and Oracle cloud platforms IAC, Terraform and GitHub Skilled More ❯

in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team to ensure timely execution and proper documentation of operational tasks. Monitors local system alerts, resolving issues when possible and escalating appropriately to … Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITIL certification or a good understanding of ITIL processes is an advantage More ❯

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click More ❯

and analytical skills Ability to manage multiple priorities and perform well under pressure Familiarity with IT service management tools and standards Desirable experience includes VMWare, Oracle, SQL, Scripting, and ITIL certification. A relevant technical degree or equivalent experience is expected. Why Apply This is a key role within a progressive IT team that supports a large and dynamic organisation. More ❯

and analytical skills Ability to manage multiple priorities and perform well under pressure Familiarity with IT service management tools and standards Desirable experience includes VMWare, Oracle, SQL, scripting, and ITIL certification. A relevant technical degree or equivalent experience is expected. Why Apply This is a key role within a progressive IT team that supports a large and dynamic organisation. More ❯

Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and More ❯

technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management … including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that More ❯

AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯

and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯

the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations … integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯

of Windows 10 & 11, Expertise of DOS and VBS, Knowledge of PowerShell Knowledge of IOS - iPhone/iPad, MS certified preferable, Successful experiences of a transition phase, trained on ITIL V3 and ideally ITIL certified, Working knowledge of project management - certification is preferable, Knowledge on backup/restore tool is required, Advanced knowledge of virtualization, E-mail More ❯

AWS (nice to have), VMware (preferred), Windows Server, firewalls, physical servers and switches. Experience and understanding of information security issues and industry standards such as SSAE16 and ISO 27001 ITIL certification is considered an asset Role and Responsibilities Role and Responsibilities Create reports and analyse performance trends to identify potential improvement areas and/or performance deficiencies Provide More ❯

Bring? We're looking for someone with: Proven experience in leading IT support teams - across both 1st and 2nd line - in a fast-paced, customer-facing environment. A relevant ITIL qualification, a strong grasp of ITIL service management principles and hands-on experience using service and asset management tools. Strong working knowledge of contract management best-practice. Great More ❯

DevOps and application management services across a complex data integration platform. Responsibilities: Lead small team of apps support engineers focused on production & development Manage and improve service performance using ITIL processes Main POC for incidents, change, problem management and service reporting Provide expert-level development support on InterSystems products Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS … agile teams of application support engineers in enterprise environments In-depth knowledge and experience with InterSystems HealthShare/HealthConnect - including EMPI, PD, IRIS, and Integration Engine Strong understanding of ITIL service management frameworks Hands-on experience managing applications in Azure environments SC Cleared - active & transferrable clearance Desirable: ITIL Certification Understanding of Azure DevOps & Jira Development experience with More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on … company contribution) Flexible working options for family commitments and reporting tasks No on-call requirement 37-hour work week (coverage between 8am-6pm, Monday to Friday) Career development and certification support Reference: AMC/AJM/TTMB Postcode: RG12 1XW #anmu More ❯

knowledge of IT hardware and auxiliary computer equipment; Have a broad knowledge of computer network technology in a Microsoft Windows environment. Desirable Qualifications: Microsoft Certified Desktop Support Technician (MCDST) Certification; ITIL certified in Service Operations; Prior experience of working in an international environment comprising both military and civilian elements More ❯

Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯

Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

working experience in a Sales Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous More ❯

Live and breathe it) 5. Proven qualification or extensive experience in SharePoint, Teams and Power Platform. Have Microsoft Certified, Compliance and Identity Fundamentals (SC-900) qualification or similar. Evidence certification (or working toward) in Microsoft 365 and Power Platform. Possess ITIL qualification - level 3+ or similar experience. How to apply If you share our values, we'd love More ❯

Hybrid - Service Manager - ITIL Locations : Manchester, Birmingham, Swindon, Bristol About Our Client The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial … platforms and channels, managing and shaping the development of the service and its performance. Essential criteria: Minimum 3 years experience Service Management Framework - knowledge across all aspects of the ITIL Framework and experience of leading a team managing a large enterprise service. Asset Management - experience in operating and managing an asset management plan as part of a large service. … access control systems User Focus - demonstrable experience meeting the needs of users by providing the best service via a solid understanding of service management tools and methodologies Essential criteria: ITIL qualified Desirable criteria: Experience working within Government services Basic knowledge of cloud technologies Experience and knowledge of access control systems Experience of developing service performance metrics using cloud based More ❯