all digital outages, providing immediate support, technical expertise, and continuous, clear communication to affected staff and senior management. Furthermore, you will be responsible for the adoption and delivery of ITIL-based Incident and Problem Management processes , proactively reviewing support queues, leading complex root-cause investigations, and implementing process or technology changes to prevent recurrent issues. A significant part of … and experience of incident management and business continuity approaches, preferably in a digital 24 hours a day/365 days a year, healthcare provider setting and with a recognised ITIL or similar IT Service or Incident Please see job description and person specification which is attached to this vacancy. Person Specification Shortlisting Application Form Essential Expert Knowledge of IT … Service Management (ITSM): Extensive, demonstrable experience in leading the adoption and delivery of Incident and Problem Management processes based on ITIL Service Support principles Incident & Crisis Leadership: Proven ability to effectively coordinate DDaT Incident response in line with agreed SLAs and lead the resolution of Higher Severity Service Incidents (HSSI), including retrospective reviews. Business Continuity Leadership: Demonstrated experience in More ❯
Salisbury, Wiltshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
strategy, policies and processes. Experience of working within a similar governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (Information Systems Examination Board) certification One of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification Experience of operating in … DV Clearance, DV Check, Developed Vetted, Developed Vetting, DV Strap, Active DV, Enterprise Architect, Applications Architect, Application Architect, Technical Architect, Solution Architect, Solutions Architect, ISEB, Information Systems Examination Board, ITIL, ITILV3, ITILV4, ITIL-V3, ITIL-V4, ITIL4, ITIL3, Information Technology Infrastructure Library, IT4IT, COBIT, Control Objectives For Information And Related Technologies Circle Recruitment is acting as an More ❯
for Skills & Experience: Technical Expertise: Strong background in IT infrastructure (servers, networking, cloud, virtualisation, storage, security, etc.). Hands-on experience is a plus. Service Management: Deep understanding of ITIL frameworks and best practices. ITILcertification is desirable. Project Management: Experience managing IT infrastructure projects using Agile, Waterfall, or hybrid methodologies. PMP, PRINCE2, or equivalent certificationMore ❯
s not afraid to have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request … Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITILcertification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third More ❯
ASQL. Proficiency in Microsoft Office and Project. Good influencing and networking skills. Adaptability to change and pressure. Nice to Have Bachelor s degree in computer science or related field. ITILcertification or experience. Supervisory experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy More ❯
Ellesmere Port, Cheshire, Ellesmere Port Town, United Kingdom
i-Jobs
ASQL. Proficiency in Microsoft Office and Project. Good influencing and networking skills. Adaptability to change and pressure. Nice to Have Bachelor’s degree in computer science or related field. ITILcertification or experience. Supervisory experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITILcertification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯
and environments ability to understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desktop support expérience on Microsoft Managed desktop environnent ITIL certifications or process knowledge Duration of the Assignment: 6 Months+ Rate Payable to contractors (Mandatory) £270 Number of Contractors required: 1 Special working conditions (travel, on call etc): This More ❯
Professional operational service delivery and business management knowledge to degree level or equivalent Further management experience or training to postgraduate diploma level or equivalent Advanced project/programme management certification (e.g. PRINCE2 Practitioner, MSP, APM, Agile) Desirable Postgraduate qualification in EPR configuration, digital health, or clinical systems Membership of a relevant professional body (e.g. BCS, HIMSS, APM) Formal training … in change management, service readiness, or ITILCertification in NHS-specific digital frameworks or standards (e.g. Blueprinting, What Good Looks Like) Experience Essential Significant experience leading cutover or go-live activities in large-scale digital transformation programmes, preferably within NHS or healthcare settings. Proven track record of strategic planning and delivery across multiple workstreams (e.g. data migration, testing More ❯
experience. Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
Feltham, Middlesex, England, United Kingdom Hybrid / WFH Options
Ascent Sourcing Ltd
Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯
london, south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
london (feltham), south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
networking technologies, VPN, Wireless, LAN and WAN Solid experience of troubleshooting IOS and Android mobile phones and tablets Experience in using mobile device management solutions such as Intune Ideally ITIL qualified Benefits include: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution More ❯
a high volume of applications the advert may be closed earlier than stated. Person Specification Qualifications Essential ECDL Advanced level Equivalent experience or relevant qualifications to diploma level Desirable ITIL qualification Prince2 qualification or equivalent Experience Essential Experience of Trust Systems Experience of working in a customer service or call handling environment Proven experience within software application support, configuration More ❯
experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITILcertificationMore ❯
bradford, yorkshire and the humber, united kingdom
Mastek
experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITILcertificationMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
critical services.This role will lead the Service Design, Introduction, and Transition workstream, ensuring that new technology and processes are transitioned into live service safely, effectively, and in line with ITIL best practice. The successful candidate will have proven experience leading service transition across complex, multi-supplier environments and be comfortable working with both cloud and on-premise infrastructure within … all Service Design, Introduction and Transition activities across the programme. Define and assure the operational service model for the new platform, ensuring it aligns with organisational and industry standards (ITIL v3/v4). Oversee the transition into service of all cloud and on-premise components, ensuring effective knowledge transfer and operational readiness. Collaborate with product, platform, and supplier … management reporting, service metrics, and performance insights to programme leadership. Experience & Skills Required Demonstrable experience delivering Service Design and Transition within large, complex, multi-supplier programmes. Deep understanding of ITIL frameworks (V3/V4) and practical experience embedding service management processes. Strong background in designing and implementing service architectures for enterprise or public-sector systems. Proven ability to influence More ❯
Organised and self-motivated, with the ability to manage multiple priorities. * Comfortable working in a flexible, fast-paced environment. * Experience working in a multi-tenant or campus-style environment. * ITILcertification or similar service management qualifications. * Awareness of relevant compliance frameworks (e.g., ISO 27001, GDPR). IT Service Analyst/IT Vendor Management Analyst ***PLEASE NOTE THIS ROLE More ❯
or ability to demonstrate equivalent knowledge, skills and experience. Relevant high level subject matter qualification (e.g. CCNP) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable ITIL Qualification Project Management Qualification (Prince2, SCRUM, etc) Skills Essential Ability to coach and mentor staff to develop their technical skills and experience Able to work on own initiative Works More ❯