51 to 52 of 52 ITIL Certification Jobs

SystmOne and Nervecentre Qualifications Essential Degree Level qualification or equivalent experience1 Level 4 or 5 training qualification or equivalent experience Knowledge of ITIL PRINCE 2 Foundation Certificate in Project Management Show evidence of continued professional development Desirable ITIL qualified Prince 2 Practitioner Experience Essential Substantial experience of working ...

SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations around renewals, changes and growth Work closely with operations, account teams and presales to shape better services You will be trusted … receive. What were looking for: Were looking for someone who: Has solid experience as a Service Delivery Manager in IT or Managed Services Understands ITIL and service governance in practice, not just theory Is comfortable dealing with senior stakeholders and difficult conversations Can use data to drive decisions ...