51 to 62 of 62 ITIL Jobs in the City of London

assessment Operating cyber security tools and solutions Managing relationships with external vendors and MSSPs The following would be beneficial: Cloud security experience (AWS, Azure) ITIL Foundation or equivalent service management qualification CISSP, CISM or equivalent certifications are highly desirable. You'll need to hold or be eligible to obtain … Interested? Please apply below. SOC Manager, Cyber Security Operations Manager, Security Operations Centre, SOC, incident management, threat intelligence, security monitoring, MSSP, SIEM, CISSP, CISM, ITIL, AWS, Azure, Remote, Contract, Inside IR35 ...

third-party suppliers, you will lead the delivery of technology initiatives while ensuring changes are introduced into production safely, efficiently and in line with ITIL best practice. The Role A significant focus of the role will be to develop and embed a robust Change Management capability . You will take … technology environment . You will have: Proven experience of setting up, running or transforming an IT Change Management function . Strong practical experience of ITIL Change Enablement and Service Transition. A background delivering technology projects and business change within financial services, banking or another highly regulated environment . Experience managing ...

meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams and senior stakeholders within a complex and highly secure environment. Key Responsibilities Own and continually develop the service definition, roadmap, backlog … complex technology environment Experience owning and improving live digital or technology services Strong understanding of the full service lifecycle Experience working within an ITIL environment, particularly Incident Management, Problem Management and Service Level Management Experience managing or overseeing third-party suppliers and managed service providers Strong operational management capability, including ...

event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical and non-technical audiences Desirable: IBM Tivoli Monitoring (ITM), Dynatrace … Enterprise Monitoring Specialist, Event Management Engineer, Observability Engineer, Systems Monitoring Lead, Infrastructure Monitoring Analyst, ITM Administrator, NOI, ObjectServer, Netcool Impact, WebGUI, Probes and Gateways, ITIL, ServiceNow integration, Dynatrace, Instana, OpenTelemetry, SRE, Observability & Monitoring TPM, Systems Monitoring Technical Lead. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy ...

under pressure and with a calm demeanour, Ability to consistently deliver to deadlines while prioritising competing demands for time, Ability to understand and follow ITIL processes, notably incident and change management - raising changes and seeking approval, joining CAB calls, coordination of testers, Willingness to share information, improve documentation, and train … desirable) Palo Alto Networks Next-Generation Firewall Engineer (desirable) Experience with automation tooling - Ansible, Catalyst Centre, etc (desirable) Riverbed Certified Solutions Associate certification (desirable) ITIL Foundation (desirable) The ability to communicate fluently and confidently to a high standard in both written and verbal English (essential) Demonstrable competence and capability ...

identify service improvement opportunities Oversee joiner, mover and leaver processes, including access and hardware provisioning Improve processes, procedures and knowledge-base content Promote ITIL best practice and identify opportunities for automation and optimisation What we're looking for Previous experience leading or supervising an IT Service Desk Strong people management … skills, ideally managing a sizeable support team Experience managing performance through SLAs and KPIs Strong understanding of ITSM and ITIL environments Experience managing ticket queues, workloads and escalations Knowledge of ServiceNow or a comparable service management platform Excellent stakeholder management and communication skills A proactive, organised approach with the ability ...

Strong communication, analytical and problem-solving skills. The ability to work independently while contributing effectively across multidisciplinary teams. Essential Qualifications You’ll also hold: ITIL 4 Managing Professional, or another advanced ITIL qualification beyond Foundation level. SAFe certification, or equivalent practical experience working within a SAFe environment. Why Apply? This ...

SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples where this has been done ServiceNow … required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio Sharing ...

robust Change Management capability. The role collaborates with CTO, tech leadership, Risk and Security to ensure safe, efficient production changes in line with ITIL best practice. You will own IT Change Management processes, governance, and delivery across multiple technology initiatives, driving demand, planning, implementation and benefits realization in a regulated ...

Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager ITAM Focus: ownership of the lifecycle … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...

Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager ITAM Focus: ownership of the lifecycle … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...

Asset Manager - ITAM physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager ITAM Focus: ownership of the lifecycle ...