26 to 50 of 59 ITIL Jobs in the City of London

endpoint management, and collaborate with infrastructure, security and wider technology teams. The role requires strong Microsoft 365 admin skills, solid networking fundamentals, ITSM/ITIL knowledge, and a user-focused approach. #J-18808-Ljbffr ...

hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Other Titles Payment Systems Manager Payment Operations Manager Head of Payments Payments Technology Manager POS & Payments ...

Highly organised with excellent attention to detail. Resilient and adaptable in a dynamic project environment. Desirable Skills: Familiarity with Agile delivery practices. Understanding of ITIL and service transition processes. Previous experience delivering in construction or engineering project environments. Ability to promote continuous improvement across project teams. #J-18808-Ljbffr ...

following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading cross-supplier governance and service review forums. ITIL Previously worked in Financial Services is highly desirable. Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (good work from home options ...

operational support function. Strong incident, request, and problem management skills. Experience managing support queues, assigning work, and tracking delivery against service levels. Knowledge of ITIL service management practices. Excellent organisational, stakeholder management, and communication skills. Exposure to Identity and Access Management platforms such as SailPoint IdentityIQ (IIQ) or SailPoint Identity ...

usage. Our estate includes SaaS and Azure-hosted client/server apps; you will help ensure stability, performance and continual improvement in line with ITIL change and release processes. #J-18808-Ljbffr ...

Maximo technical architecture, including MBOs and database structures. Experience supporting Maximo upgrades or migrations, including migration to MAS/Maximo v9. Knowledge of ITIL processes. Previous experience within Defence or government programmes. What you'll get in return £750 per day. Inside IR35 engagement. Primarily remote working with occasional travel ...

ownership of runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures automation services are available, secure, compliant and delivered in line with agreed SLAs, change controls and operational standards. … management and platform transitions Ability to understand automation logic, workflow design, runbook content and operational dependencies across large customer environments Experience working within an ITIL-based environment (Incident, Change, Problem, Release Management) with the ability to manage support queues and workload to meet SLA targets Strong communication, documentation and stakeholder ...

solutions across the ServiceNow platform. You will work with clients and internal teams to deliver high quality code, configurations and integrations, while adhering to ITIL practices and UP3 standards. The role emphasises ongoing learning, certifications, and delivering value in an agile environment with a London-based hybrid setup. #J ...

Government Security Clearance and offers flexibility with rotational on-call support. You will also conduct root cause analyses and help maintain documentation aligned with ITIL practices. Benefits include working with enterprise-scale Azure solutions and opportunities for professional growth. #J-18808-Ljbffr ...

site) Exposure to controlled environments (SOx, audit, compliance) Solid working knowledge of SQL, APIs, and IFS Connect Desirable IFS or security certifications (CISSP, CISM, ITIL) Experience across cloud transformations or ERP upgrades Familiarity with Azure DevOps, Jira or similar Why Apply? Own the end-to-end IFS security architecture ...

development, technical infrastructure* Experience of matrix-managing cross-functional project teams (IT and non-IT) Working with and implementing recognised IT change process, e.g. ITIL and software development lifecycle Minimum Criteria* About Working at the Crick Our values We are bold . We make space for creative, dynamic and imaginative ...

governance across technology, operations and third parties. The role demands strong leadership under high-pressure cutover windows, extensive experience with z/OS environments, ITIL-aligned change/release processes, and #J-18808-Ljbffr ...

improvement across its lifecycle, owning the service definition, roadmap, and supplier relationships in a highly secure environment. The role requires operating across live services, ITIL processes, and senior stakeholders, delivering value through effective service planning and risk management. #J-18808-Ljbffr ...

policies, and sustain highly secure networks for a major financial services client. Ideal candidates have L2/L3 support experience, strong English communication, and ITIL familiarity. The role requires occasional after-hours work and close collaboration with customer and ITC teams. #J-18808-Ljbffr ...

development and test environments, and handle migrations and transformations, with some out-of-hours work. The role emphasizes storage expertise, incident/change management ITIL awareness, and proactive workload handling as part of a global talent and security-focused organization. #J-18808-Ljbffr ...

/L3 support experience are essential for success. You will work in a hybrid setup with on-site days in Central London, contribute to ITIL incident/change processes, and share knowledge across the #J-18808-Ljbffr ...

This role is in the IT sector We are currently seeking an experienced Help Desk Analyst to join our growing IT support team. This is an excellent opportunity for a proactive and customer-focused individual ...

takes accountability for work using strong organisation and analytical skills together with leveraging multiple methodologies to ensure customer success. Academic and Professional Qualifications Required ITIL qualified or strong demonstrable experience of managing in an ITIL environment Professional knowledge of technologies aligned to the role with appropriate certifications Any other "best … Operating framework qualification preferably to degree level (i.e. IT4IT, COBiT) Required Knowledge and Level of Experience Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Problem, Change and Release Management Understanding and experience of real time market data ...

platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Provide incident management per ITIL standards. Support applications and infrastructure hosted within AWS. Support REST APIs, API gateways, microservices and distributed services. Support application releases and deployments through CI/… debug a problem and identify issues independently. Prior experience in a support role. Experience in technical onboarding of new APIs and systems. Experience with ITIL and change management processes. Process-driven and systematic mindset. Experience gained in a financial services background. Proven ability to show a proactiveness in picking ...

Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management ...

Azure‐hosted client/server applications, and you will play an integral role in ensuring their stability, performance and continual improvement following established ITIL change and release management processes. The responsibilities Support & Operations Ownership of incidents, problems and service requests at 2nd/3rd line. Managing vendor escalations for SaaS … professional services environment including document management and audit platforms. Strong understanding of SaaS platforms, client/server systems and Azure-hosted applications. Knowledge of ITIL-aligned processes (incident, problem and change). Strong analytical, troubleshooting and technical skills; experience with SQL, logs or API-based integrations is advantageous. Requires broad ...

third-party suppliers, you will lead the delivery of technology initiatives while ensuring changes are introduced into production safely, efficiently and in line with ITIL best practice. The Role A significant focus of the role will be to develop and embed a robust Change Management capability . You will take … technology environment . You will have: Proven experience of setting up, running or transforming an IT Change Management function . Strong practical experience of ITIL Change Enablement and Service Transition. A background delivering technology projects and business change within financial services, banking or another highly regulated environment . Experience managing ...

meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams and senior stakeholders within a complex and highly secure environment. Key Responsibilities Own and continually develop the service definition, roadmap, backlog … complex technology environment Experience owning and improving live digital or technology services Strong understanding of the full service lifecycle Experience working within an ITIL environment, particularly Incident Management, Problem Management and Service Level Management Experience managing or overseeing third-party suppliers and managed service providers Strong operational management capability, including ...

event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical and non-technical audiences Desirable: IBM Tivoli Monitoring (ITM), Dynatrace … Enterprise Monitoring Specialist, Event Management Engineer, Observability Engineer, Systems Monitoring Lead, Infrastructure Monitoring Analyst, ITM Administrator, NOI, ObjectServer, Netcool Impact, WebGUI, Probes and Gateways, ITIL, ServiceNow integration, Dynatrace, Instana, OpenTelemetry, SRE, Observability & Monitoring TPM, Systems Monitoring Technical Lead. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy ...